They did really excellent work! My car come out looking like how it looked before the runway car tire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car. read more

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My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby... sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen. read more

Southwest Collision Craftsmen - Before SWCC repair - Body Shops Near Me - Albuquerque, New Mexico

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Went here to get my car repaired and was very impressed with the service and professionalism. The job looke better than new, too!

My brother left my back car door open in dark garage. I backed out and broke it and then swerved and broke my mirror. My car was a mess. They fixed me up for my trip. Great guys! read more

Top shelf, from start to finish. Gave us advice in working with our claims adjuster to fast quoting and accurate timelines. Finished ahead of schedule and...cleaned our vehicle!! Amazing experience in a era where customer service can sometimes be a forgotten art form. Well done and thank you!! read more

Excellent professional service! honest, reliable, efficient & great people. Taking your vehicle to the body shop sometimes is already a pain/stressful to find a place you can trust--these guys takes care of you! Highly recommended. excellent work despite the challenges that covid delays bring. They know what they're doing, works well with the insurance too. I trusted them with our vehicle-exceeded my expectation :) John is amazing! Our car is good as new! read more

These guys did a fantastic job on my work car! Paint job matched perfectly! Most of the cars there were Audi's, Mercedes' or BMW's. I'll go again if I need repair!! read more

Best place ever to have your car repaired; honest, fast, very detail oriented. Wouldn't go anywhere else. Been going there fixing our mistakes for 20 years. read more

The service we received from Southwest Collision Craftsmen to repair my truck was great! Owner/President Manny Cordova personally reviewed the damage and estimated it would take 2 weeks to repair. However he had my truck ready to pick up in a week! I cannot express my appreciation and gratitude for his leadership; for a very efficient front office staffed by Rita and Sharon,; and for the quality work done by the Southwest's techs who made my truck "like new." I cannot even tell where the damage was. Thank you everyone! - Michael and Jeremie read more

Brought my FJ Crusier in for a minor fender bender, repair done in about 5 hours, very fair pricing. I went to them because of these positive reviews and I'm glad I did. I will go to them again if needed. read more

My college-age son put two dents in the rear fender of his brand new car while trying to navigate his college town in Mississippi. It wasn't cheap to get it fixed , but a very reasonable price, and Southwest Collision did a great job! The office staff was friendly and repair was finished on time. read more

We have used Southwest Collision on several occasions over the past 30 years. Manny and crew are always very accommodating/do excellent work/do it for more than fair prices. If you are interested in high quality work at very reasonable prices, you will not be disappointed. Very highly recommend. read more

Best auto repair shop in Albuquerque. My Nissan Altima looks better now than it did when It was towed in. Great customer service let's you know exactly what's going on with your vehicle. Once again thanks and great job. I definitely recommend this body shop. read more

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I went to Southwest Collision Craftsman after being involved in an accident. My accident was caused by the owners grandson. I spoke with the owner Manny Cordova in-respect to having repairs done to my vehicle and the owner Manny wanted me to pay for the repairs out of my pocket which were caused by his grandson. There was nothing offered to me as compensation either. I would have reported this business to the BBB in hopes to discredit the business however due to the exploitation tactics they employ they are not even listed. I would steer clear of this business as they only want to take you for every penny. read more

Professional, excellent work - everything you could want in having vehicle repaired. The people here are wonderful. Both Sarah & Kim handling the paperwork were efficient and friendly. Manny was also very friendly - did an amazing job and obviously takes pride in his work and that of his company. Very friendly as well. The attention to detail tops. Our car looks like new after our recent accident. read more

Just had my first job done by Southwest Collision Craftsmen, and I have to say that it was spectacular. I wanted custom parts put onto my vehicle, and it was super difficult locating a shop that was willing to do so. Not only was this shop able to accommodate my request of adding aftermarket parts, but they did so professionally and kept me updated along the way on the status of the vehicle. Great shop, would highly recommend! read more

Very disappointed when I called to schedule an estimate for some body work (self-pay, not thorugh insurance), and I was told they were going to charge me $50 estimate fee. If I chose not to use them for the body work, I'd be out the $50.00 estimate. Poor business practice. Too bad because they seem to be rated well, but if they can't waive the estimate fee, they aren't getting my business. read more

I have had two repairs done with SWCC, a BMW M3 and X5. Both jobs were top notch and they were honest and professional from beginning to end. There is a reason they have been in business so long...they are one of the best, that have my business and I highly recommend them. read more

Hands down the absolute best auto body repair shop Albuquerque has to offer. Everything was completely seamless. When I inspected my car when I picked it up from the shop the work was done so professionally. No over spray anywhere or on anything. Paint blended perfectly and parts reassembled like factory new. When I saw my car being pulled up it looked like new.... not only did they repair the damages they washed, vacuumed, and waxed my car in it's entirety. Seriously better then any carwash has ever washed my car in town! Cant say enough about this place. As a side note, the owner is pretty RAD too! Very energetic and has a really good philosophy going with his local business. Two thumbs up, in my opinion! read more

I had Great Service on my Toyota truck recently.I have had work done 4 times in the last 25 years and had excellent work done. Very professional, very detailed, and knowledgeable office staff and employees. I highly recommend this shop. read more

We've gone to SW Collision 3 times over the past year, from scraped wheels to two accidents. Every time we've been incredibly impressed with the consisent quality of service, integrity, and honesty of SW Collision! They gave exact quotes on how long repairs would take and actually met their commitments.. very impressive! They actually finished one repair ahead of schedule. It's pretty rare you get this level of service these days, and I don't write very many reviews, but this place definitely justifies it. Manny Cordova and everyone at SW was awesome! (A very refreshing experience after a horrible experience of lies and bad attitude at Mauer's!) read more

SW Collision Craftsmen is the best! I recently got hit by a car 2 weeks before I was set to move from Albuquerque. They gave me an honest estimate, talked me through the process, communicated with Geico, kept me up to date on the repairs and magically got my car done before I was set to leave. The repairs look better than new and they even detailed the inside of my car! Can't recommend them enough! read more

Top rate service. They made a perfect match on a difficult paint that still matches perfectly 5 years later. No hidden charges. They're honest, which is increasingly rare in this business. read more

Never will do business. With or without insurance claim. They have wasted my and son's time, My son Physically brought the vehicle in to get a whole estimate for the damages to submit to my insurance. They refuse to do one after 3hrs telling me over phone . They said they would have to have the appraisal to come out They can do one job first which is to replace the a glass window. With a use one.The price they gave me was totally left field compare to what i was given over the phone the day before after providing them the VIN number. Well, I gave them to go ahead and order the glass. Then after getting back with me for the third time. They asked for my credit card. I had no problem of me paying for the glass and work. Even though, this was a claim. And the fact the price was different and they was never a Negotiation discuss about begging to get the first quote. Well, then they said they need my credit card info. When i was getting ready to provide the credit card till i found out that they haven't even order the glass. Now i know that's not what typically the way it is done done. So much time excuses and wasted time. Rover 22 read more