I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

Jeff was so kind and helpful! He took me in right away since I was tight on time with work. He…read morehandled it promptly and gave honest recommendations. Highly recommend!

Best shop in town. Not only do they treat you with dignity, respect, and courtesy. But they also…read morecommunicate with A+ class and professionalism. Would recommend them to anybody and have done so for years! Perfect family auto shop.

My former mechanic recommended this place to me. I called…read moreand made an appointment about a week prior. They called the day before to confirm with me also sent me a text to confirm after booking. I waited since it was just an oil change, it took about and hour. After the service I also received a video of them inspecting my vehicle, that was pretty cool. Customer service here was really top notch and I'm super happy with the service and value I received for the price point.

Great shop and customer service. Definitely a better option than the overpriced dealers. Veteran…read moreowned also.

I had a great experience with Ideal Service Center today. Their team is professional, reliable, and…read moretruly trustworthy. The time management was impeccable--they handled everything efficiently without compromising on quality. My family has been bringing our cars here for over 15 years, and they have consistently delivered excellent service. It's rare to find a place that combines expertise with such a strong commitment to customer care. Highly recommended!

Ronnie, Abdul, Junior are very very hospitable and helpful. They will take good care of your car…read more Lucky for Ideal Service Center having so professional services.

This has been the best, fair, and honest mechanic I've worked with. Has done 2 of my oil changes,…read moreand my breaks. This shop has also done my wife's oil and fixed her AC for cheap. Where other mechanics could've made up a big issue to get more money out of us, he was honest and has given us a great value. Everyone we send to him has had great experiences as well. He responds to texts and that's usually the better way to get a hold of him. If you can get over this business being by warehouses and full of cars everywhere, it's definitely worth it!

I highly recommend this business…read more I highly recommend JR Auto Tech. It's It's hard finding a great mechanic. It's also harder to find an honest one & an honest shop. A 2013 Chevy Equinix wasn't sounding right & something was underneath. We towed it to Jose's shop. Even though he was busy he took care of the car. The problem was a belt & found a leak also. He repaired the car quickly and the price was fair. This is a skilled & honest mechanic that is thorough yet thoughtful and gives five star service at a reasonable and fair price. The only Mechanic I recommend you use if you can tow your car to his shop. Will keep coming back for maintenance, problems, oil changes and anything car repair or car/suv related

I wish I could give more than 5 stars!! Carlos and team are deserving, as an honest and quality…read moreauto service business is hard to come by. We live in Orlando, but after being nickel and dimed by Greenway Ford for years, we decided to give Carlos a shot. He came highly recommended by my mother-in-law, who raved about him for months prior. Carlos was able to check out my car right away. He did a thorough diagnostic assessment, and went over results in depth with my husband and I, and fixed the issues within a day (pretty major ones). He charged us almost $2k less than Greenway quoted us, too! Money aside, the work was excellent- they fixed an ongoing issue that Greenway didn't fix over two years. Thank you Carlos, wife, and staff. We really appreciate your honesty and excellent work on Big Red-- yes, we named the SUV. :)

I truly appreciate this shop. If I lived here locally, they would be my go to shop for sure. In…read moreless then 24 hours they fixed our issue. They had to call and order the part. They had the work done less then an hour after the part arrived. They kept our vacation on track and couldn't be more grateful. They are awesome.

0 stars. Andys completely rebuilt our Ac system and two months later, when we were out of state,…read moreour air conditioning failed and had to be completely redone again. According to two different mechanics we took it to, the work was not done correctly which is why it failed. We were excited about having a local mechanic but we will never go back here again and will discourage our friends from going here as well.

What a great find. In Business since 1984. Knows everything about the area and awesome Auto work…read more Totally fixed the issue 'some other shop' destroyed and was affordable and personable. Next time its Andys for sure!!

As a military retiree, I am familiar with do-it-yourself auto shops, and how they operate. This DIY…read moreshop is no different from those in the military, as it provides its customers with the tools necessary to perform every repair you can think of, and staff at one's disposal to answer any repair related question that may arise. For instance, I was replacing the brake pads on my corvette, and the owner provided me with a few pointers on how to do the job more efficient. Also, as I was making my repairs, the owner was working on additional repairs to my corvette, that was above my skill set (i.e., Flush the brake lines, and flush the radiator to meet manufacture standards). As mentioned above, this particular shop functions as a Do it yourself shop, as well as regular auto shop, whereby one can drop off one auto for regular repairs and maintenance. In a world of shady businesses, this one is truly a gem in the rough, as he's HONEST and TRUSTWORTHY. In conclusion, I usually do not trust many people with my Corvette ZHZ, as I have had many bad experiences with mechanics in the past, but I trust Mr. Verdejo to work on my corvette without hesitation, as he has earned my trust and respect.

This monkey is the worst auto repair shop I've been to i took it there to fix my muffler it had a…read morehole he change the pipe never connect the 2 pieces I took it back told him it makes too much noice and he said it must be another hole somewhere else he never checked 2 months later I make a u turn and the pipe came off from where it was sitting I take it to another mechanic and he puts a couple of clams and no more noise and I had to pay another 100 dollars to fix it what he did was not to canect the the muffler how can you give the car back like that besides all this he overcharge don't go there is like THE BLINE LEADING THE THE BLINE