Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Two years ago (2022) in the middle of summer, my A/C just stopped working. I felt like I had been…read moreovercharged by the previous company I had used, so I looked for a new place. Unfortunately, the issue was a defective coil and, although it was covered by my warranty (I replaced the unit in 2017), it was still a bit of a pricey fix and took over a month because the part had to be manufactured. Keiley was super helpful and kept me updated throughout the process, and I decided to get a preventative maintenance agreement for twice a year service because I didn't want anything like this to happen again. We have had several service visits, including one to our new house right after we moved. I believe the technician Javier has come to every one of the visits, and he is extremely professional and really goes above and beyond. There was an issue right after we moved in (because I installed the thermostat - badly) and even though I believe it was slightly out of the scope of his job, Javier took the time to help me fix my mistakes.

Absolutely the best air conditioning service around! I really lucked out when I called them. They…read morewere my go-to air service for about 2 years before I moved out of my place. They're so friendly, reliable and offer great service at a reasonable price. If you're looking at the market, then look no further! Ask for Keiley and tell them Kirk recommended you!

A very friendly, professional, efficient and reasonably priced family business who know how to run…read morea proper business without any price gouging or taking advantage of people in their vulnerable state. Did an awesome job of replacing my a/c unit within 24 hours of me accepting their quote and did an outstanding job from start to finish. Chris and Tosha are a power couple just made for this business. Highly recommended.

I've been using MacTech Air for years to service both of our AC units. The quality of work and…read morecustomer service literally cannot be beat! Please stay away from those large corporations who just churn and burn. MacTech is owned by Chris who also does all of our service. His attention to detail is second to none. He simply does not stop until the customer is completely satisfied. He defines "going above and beyond" for the customer. While on topic, his wife Tosha manages absolutely everything from appointments to parts to warranties, etc. She is basically a super polite Pit Bull. She will not let any manufacturer get away with avoiding a warranty claim, delaying a part, etc. She will stay on top of them through multiple calls per day until the issue is resolved. Most recently, Hurricane Milton blew out our compressor on a 2 year old unit with a strong power surge. Chris and Tosha sprang into action and handled absolutely everything for us, including the warranty through Trane! They got us up and running and cool again. Service was always with a smile and true professionalism. Thank you MacTech!

I've got to give a HUGE rave to Sunshine Cooling Solutions, LLC!…read more Of course, our AC decided that after 5 PM was the perfect time to quit on us, and we walked into a house sitting at 80 degrees. When you have a one (soon to be two) year old, sleep instantly becomes top priority, so waiting until morning was not an option if we wanted to be comfortable in our own home. I called around to several companies, including our usual go-to, but no one could make it out that night. Thats when I came across Sunshine Cooling Solutions, and I am glad I did. Sam was incredibly responsive, showed up within 30 minutes, quickly diagnosed the issue, and replaced the part on the spot. Thanks to him, we got cool air back fast and everyone in the house actually got a good night's sleep. Can't recommend Sam and Sunshine Cooling Solutions enough!

I was so pleased I called and one of the owners answered and they had out the next couple hours…read moreno extra charge and took care of the issue. most companies charge a diagnostic fee plus whatever else they charge a diagnostic fee, but it is credited towards the repair. That is so refreshing. Definitely will be using them on many more of my properties. Thank you, Mike for everything. Jon and Carlene Chiariello

I just had the most nasty rude experience i had yet to have at a business in my entire life. I…read morestopped in to inquire about services and a woman, I did not catch her name. A blonde woman whom I am assuming works in the office greeted me with the most nasty attitude. Instead of "hello" I got a dirty look and "can I help you?" I said oh I apologize I don't know if I have come through the correct door. She proceeds to tell me it is the correct door but that I should knock next time. When I walked through the door there was no sign that said knock. I also have never heard of knocking at a public business during business hours. I've decided to take my business to a different company as Titan has obviously no knowledge on customer service or even just how to speak to someone. This is very unfortunate. I suggest taking your business to someone who knows how to speak to people.

I have used Titan for about two years now after dumping my previous company. They are very prompt,…read moreprofessional and communicate issues without trying to sell you worthless add ons. Just had them come out and clear a clogged AC drain line. Alex is so professional, knows his stuff and got me running in no time. Don't waist your money or time with large companies as Titan is family owned, honest and reliable. Thx again Titan!

Duncan Air Condition and Heating Duncan sent a different…read moretech, Cory. He has high standards and good customer service ethics; he took his time in explaining the problem and I was a very happy customer! Thank you Cory S,

Our AC is only 7 yrs old & we have a whole house warranty. We had 4 techs inspect the AC & none cd…read morehelp. Our neighbor recommended another co. with a 5 star rating but when we called it was like speaking to a robot. Duncan also had a 5 star rating... When we called Duncan, we got a warm & fuzzy young lady who TG scheduled us for the next day. Though they were really busy, it was late & rainy lightening in the distance, Duncan honored their appt. Their most excellent techs gave us a step by step, filled us in on tech terms we didn't understand, gave me a tutorial, let me follow them around to learn a few things, md recommendations, diagnosed the problem, & fixed it in less than an hr. For sure we're using Duncan to install our new system. Totally honest... I want to replace the system but my hubby says next yr. He's the boss...VET... For certain were using Duncan. But for certain we're using Duncan. They also have an inspection program we're signing up for.

Love this company. The owner is a SOLID guy. I've used them a few times over the past 4 years…read more Responds very quickly to service needs and has reasonable rates. Services Received: replaced AC compressor, AC lines flushed, yearly maintenance

Such a great experience with Brad!…read more I had another AC Company (Rinaldi's) try and scam me and do damage to my system so I got Astoria to come out for a second opinion. Thank God I did. Brad with Astoria was fantastic and came out within an hour of me calling him, he made the adjustments to the system and everything is running good as new. He saved me so much grief and money. Will definitely be using Astoria Heating and Cooling moving forward.

Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more