Updated Review ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~…read moreJBC Repairs, replaced my heat pump and air handler today... so far so good. I feel content with my decision to do business with JBC Repairs. The air conditioning technicians were friendly and respectful of my home. For example, my family and guests remove shoes in my home, so the technicians covered the carpet-- a path downstairs, the stairwell, and their work area upstairs-- with an adhesive plastic that protected my carpet and was also safe for the techs to walk and work on due to the adhesion. Also, the techs cleaned up after themselves, leaving behind no trace of a full day's work. Moreover, the finished installation looks professionally done, which goes without saying since the job was completed by JBC Repairs, Air condition and Heating-- a licensed and insured certified air conditioning contractor. I'm no inspector, but so far it seems like a proper installation that will pass inspection. Most importantly, JBC Repairs, brought a matter to my attention that would have significantly increased the cost if I chose to have certain models installed... Replacing an AC unit is a significant investment, for that reason I completed multiple estimates. During the other estimate appointments those company representatives came to my home, assessed my unit, but failed to mention that an additional job of upgrading my copper line-set/refrigerant lines would be required in order to install their proposed units. Communicating the probability of necessary upgrades and the associated cost would have exhibited transparent communication and upfront pricing, but I believe their proposals provided me with lower estimates knowing that an additional big and expensive job would have to be completed before their proposed units could be installed. Moreover, due to their fine print, signing either of those proposals would have resulted in me becoming just another example of a little person being taken advantage of by a BIG company. I share all that to say that JBC Repairs brought the matter to my attention and then worked WITH me by presenting brands and models that are compatible with my current copper line-set and within my budget. For the reasons that I've shared in this review, I recommend JBC Repairs to consumers who value good character and upfront pricing. Replacing an AC unit is a significant investment, and we as consumers don't know what we don't know. For that reason, I encourage the readers of this review to continue your effort to find a contractor with good character and upfront pricing who will guide you through the process to ensure that you make an informed decision. -Thank you for your time, Previous Review ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ A JBC Repairs rep promptly contacted me to follow up on my inquiry. The rep communicated very well and promptly responded to my additional questions. The interaction gave me the impression that JBC Repairs is a trustworthy business.

Update: the coil cleaning we had paid for was not properly done resulting in the coil to corrode…read moreand fail. The coil cleaner which is acid based was not cleaned off the coils, End result $1200 in repairs. JBC had an inexperienced non technician working for them and has failed to respond to any requests for damages caused by their technician.

As a brand new customer I contacted this business when my air went out during high heat and…read morehumidity!! They were generous in fitting me in on the same day which I really appreciated!!! Gave great explanation of problem and also consulted about an estimate on a new system as inevitably I know it will need replacement. No high pressure....just easy to understand and factual assessment of our needs. Many thanks!!!!!

Requested repairs to system and the tech insisted a complete replacement was needed…read more Another company came and completed minor repairs. This company was looking for the highest amount they could get. Not recommended.

Actually showing up and not cancelling service 45 minutes before the appointment. After contracting…read moresolely with this vendor for the past 2.5 years for service and maintenance on 24 HVAC units - they decided they weren't going to do servicing and maintenance on machines any longer! No problem- but they had already scheduled service with us and canceled the day of- and 45 minutes prior to the appointment! RUDE AND UNPROFESSIONAL

I'm not sure about the previous rating but this company is terrific! I got a free estimate and the…read moreprice for our particular job was surprisingly affordable. The technician was on time and I have to say the attention to detail and over-all quality looks awesome. Im very pleased and I feel like I made the right choice with Renown.

Honest and upfront followed by quality work. I signed up for their yearly service plan after our…read morefirst service.

I realized rather late yesterday that our a/c wasn't working. I had been a customer of Veterans…read moreAir for quite some time and when I left a message it said, "Lucas Air", which surprised me! I received a phone call from the office at 8:00 am sharp setting up an appointment and found that Veterans Air had merged with Lucas Air. Technician was prompt, super nice and inspected my unit even after verifying it was a simple parts replacement. Tested my freon, my amperage draw on the compressor, drain line. Great Job! Thanks Walt, I'm glad I don't have to change my ac company! Very happy customer, for sure.

We have been using Ferran Services for air conditioning and plumbing issues for about 8 years now…read more We required a re-piping at our house recently and Eddie was sent out to do the job. Eddie was fantastic, he is professional and knows his trade well. The work was completed in timely manner and was done very precisely and neat. There was minimal clean up after he was finished. I asked a couple of questions while he was working, and he answered me very patiently and thoroughly. I really appreciate that. Eddie's helper Robert was very pleasant and customer oriented as well. From the moment we called Ferran regarding this job it went smoothly. Andrew was the first plumber to show up last Sunday morning and Mike the supervisor was great to work with regarding the scope of work and pricing. I highly recommend Ferran Services for any residential needs; I tip my hat to the entire Ferran crew. Thanks again Eddie for a job well done.

I made an appointment with them several weeks ago to do an internal inspection on my duct with a…read morecamera. This was set up online. Everything seemed very clear. The appointment was for today, Monday, April 27 between 8 and 11 AM. I called earlier this morning to see if anyone was going to show up. I got an answering machine. My call was returned at 1:37 PM and they acted like they had never heard of me and that they didn't have cameras to do duct inspections. These people are not reliable and the left hand doesn't know what the right hand is doing. I am going to pass on them. Not showing up for a confirmed appointment is a hard stop.

We have been customers of Vortechs Heating & Air for many years now! They are friendly,…read moreknowledgeable, reliable, and (sometimes most importantly) they are fast! A/C's don't go out when you don't need them! Joe and the team are always great at keeping us in the loop and being fair. Not only do we recommend Vortechs, but we will continue to do business with them as well. Thank you Vortechs!!!

Vortechs is simply the best. Joe is hands on in his company, his work is amazing, you will not…read morefind a more honest person/company to deal with out there. We have used Vortechs for years and they can expect us to be customers forever. Thank you Joe.

Speedy, knowledgeable, and caring service. Greg and Erin…read moreare the people you want on the other end of the phone when it's 98 degrees outside and your air conditioning declines to... condition. After a late night message, Erin called me first thing the next morning and they were on my doorstep before 10a. They diagnosed the problem right quick. Greg has been at this for a bit and clearly knows his stuff. Over the next few days they worked hard to find us a backordered part (getting lucky on EXACTLY the right day) and had us up and running again as soon as humanly possible. Price was right, too. Next time I have a problem, I will without a doubt be calling them again.

Shady company. Will not hire again. Misdiagnosed problem. Told me part was under warranty. Told me…read morepart was being ordered, but I never heard from them again. Labor estimate to install unneeded part was 2x industry average. Left me wondering if their HVAC techs are on commission? Fell for the multitude of positive reviews only to learn they were earned primarily by previous management.

Terrible company!…read more They told me a part was covered by warranty and would only charge me for labor. After 1 month they "told" me it turns out the part was not under warranty and they billed me an additional $5,000. Do NOT trust this company.