They were great..fast..affordable...would use again...came out quickly and were very professionalread more

If you're looking for a good reliable, affordable, friendly service, this is the company for you…read more He was very detailed, clean and organize. He answered all my questions. communicated the night before he came, when he was on the way and when he was done. Excellent customer service!!! Pool service is hard to come by nowadays, especially because I do not want to sign a yearly contract . I'm glad I found these guys on yelp with great pricing and a clean finish.

I have a cabin with a spa that was getting a little long in the tooth and leaking…read more I initially had Georgia Spa doing monthly service checks, and when the rest of the problems started I got a hold of them to see about servicing. It is not the easiest set up to work on, and some neglect from the previous owner led to a few problems that had to be addressed. Jeff, after previously working with his team and installing a new cover on the spa, has been pretty relentless in chasing problems and coming to the cabin when I am not there to get this fixed. I am very happy with their service and support and am especially impressed by the communication that they give me regarding upcoming visits and the diagnostics of what they find when working on the spa. A+ outfit.

I wanted to take a moment to leave a well-deserved 5-star review for Georgia Spa and especially…read moretheir hot tub technician, Aaron. For months, I struggled with a recurring "green water" issue in the hot tub at my short-term rental in Blue Ridge. Since guest satisfaction is extremely important to us, it was frustrating to see our ratings being affected despite completely changing the water between every guest stay. The problem turned out to be caused by the high metal content in our well water. What truly impressed me was Aaron's persistence and professionalism throughout the entire process. He didn't give up or offer a temporary fix -- he stayed committed to finding the root cause and solving the issue correctly. Thanks to his knowledge, patience, and dedication, the problem has finally been resolved. The best part? We recently received a new 5-star guest review specifically complimenting how wonderful the hot tub was -- something that would not have happened without Aaron's help. I cannot thank Aaron and Georgia Spa enough for sticking with this problem until it was solved. If you need hot tub service, maintenance, or troubleshooting, I highly recommend them. Outstanding customer service, excellent technical expertise, and a company that truly stands behind their work. Problem solved!

Lazy Day Pool was recommended to me by the home inspector. I began working with Chris in February,…read moreand I have been very pleased with our communications. I am single and this is my first pool; so, I had to trust him for installing all new equipment including a heater. There was a "bump" along the way which has encouraged me to continue into a year contract with him because of how he handled a misunderstanding in our communications. Even the plumber installing gas lines for the heater told me that he was surprised how responsive Chris had been with our communications after I had paid him in full. I am very pleased with Ken, the man that comes weekly, and all the employees of Lazy Day Pool that I have spoken with including his mother-n-law who answers the main number. I have great confidence that if there is any problem in the future that Chris will "do the right thing" and correct whatever it may be. Everyone has been very professional, respectful and extremely nice. I am grateful for their excellent service of my pool.

Paid in full up front 5 weeks in advance. On the day before scheduled install I was called and…read moreinformed the order had not even been put in yet to the manufacturer for the liner. This was to be installed the week before memorial day to have a pool party for graduation and the beginning of summer. Just another pool company giving the entire industry in North Georgia a bad image.

do not use this company unless you want to get scammed.. the work is awful. not complete.. the…read more"project manager jared is well on his way to the same place mark tugman been ... pure bait and switch tactics.. after mark visited the site, he tried to charge me an additional 6000 for the crane needed to do job safely and correctly.. waited many months past the date because they didnt order the right tile.. then ordered the wrong size again.. the diving board was warped and i had to argue just to get a new one.. furthermore once i looked at the website for the cover that i got (25k.btw)i saw a prefab cover that should go with it. it actually fits the opening. there is also a light for the bubbler that is attached to a live wire just floating in the pool where they tried to jerry rig it in.. when i asked jared to fix it he said "dont worty its low voltage." my daughter swims in there for. crying out loud .. there are other lights that dont work as well. then i get a demand for final payment .. i tell mark that its not complete and he says no warranty work will be done until paid.. ladt time i checked you have to finish a job to get paid.. then i get a court notice for a lien.. well he met the right one.. we will see you then buddy boy.. the great thing is .. we have recordings and video, text messages etc.. prime example of your stereotypical scamming pool compa

Do NOT use this company. They are incredibly unprofessional and will not apologize for what…read morehappened... They owner's husband Mark Tugman showed up at my house hours before our appointment was to take place (so I wasn't home), proceeded to roam all over my property without permission, scared my children to death as they thought he was a prowler or burglar, and then he URINATED right next to my back door! I caught it all on camera. When I got home and figured out who it was that had been there, I called the business and they would not give me the owner's contact info, nor did I receive a call from anyone apologizing or explaining the situation--nothing. I finally received a call a week later from Mr. Tugman wanting to know why I had left a message to have the owner call me (he still wouldn't put me in contact with her), and he STILL wouldn't apologize and just made excuses! So unprofessional and very creepy guy. I would not feel safe with him on my property ever. I filed a police report.

After several weeks researching a pool company that would creat/ design what I wanted I found the…read moreperfect fit for my needs. Marco and his crew helped design, build and continue to maintain the project. Communication was never an issue with them, since the moment I reached out they have been very responsive and made sure I understood the process. I couldn't recommend anybody better in the Atlanta area!

From the owner: GCG Pools has been serving the Metro Atlanta area for over 15 years. We have top experience in…read moredesigning and constructing 100% custom swimming pools, hot tubs, outdoor kitchens, fire pits, and anything else you can envision to make your backyard a true oasis. Give us a call today (404) 630-3314

My experience with Nikell was outstanding. She is incredibly knowledgeable and helpful. The spas…read moreand their new technology is incredible and Nikell took the time to show me everything that I needed to know in a clear way. I highly recommend stopping by to see her and feel completely unrushed while understanding exactly what you are purchasing.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

Darwin Young Went Above and Beyond. My husband and I are first time hot tub/spa purchasers. Darwin…read moreYoung greeted us as soon as we walked in, gave us the space we needed to browse and then waited until we were ready to ask questions, and boy did I have a lot of them - we had been shopping spas for some time. Darwin was patient, professional, courteous, and knowledgeable, taking the time to slowly explain and answer all of our questions and concerns - no fast talking salesperson here! While our budget was not "top end," he made us feel that we were the only customers in the world. We purchased that day, without hesitation, finding the perfect spa within our budget without feeling as if we sacrificed quality or the experience we would get with our spa. On the ride home, we (well, I) changed our mind regarding the type of cover we wanted. Darwin answered our call and worked past closing hours to make any necessary changes to ensure that we would get the spa we wanted within the quoted delivery time. We feel confident in our purchase with Georgia Spa Company. Can't wait to receive our spa! Thanks again Darwin.

Customer service great products. They always help me get my spot just like I want it.read more

Just before my birthday this year, I decided to give myself the gift of a hot tub to complete my…read morebackyard oasis. I did a ton of research and shopped around quite a bit. Ultimately, I ended up purchasing a Peyton 680 Series from Atlanta Hot Tub Center. It was installed a few weeks ago and I have to say that this investment was well worth every penny. Even my penny pinching husband agrees with me on this one, which is saying a lot! The delivery and installation was fantastic and exceeded expectations. Jerry Roberts and his team were true professionals. They navigated the obstacles of our terrain flawlessly and set up our new tub in its designated spot without incident. They cleaned up after themselves and got our new tub up and running in no time. Jerry was great! He set everything up properly and made sure we knew exactly how to work and maintain the spa for optimal performance. My only complaint throughout this whole experience is that I would have preferred a bit more proactive communication prior to delivery and installation. Dusty did tell me it would be several weeks before delivery but as we neared the end of the estimated window he gave me, I found that I had to keep calling to get a status update on when to expect delivery. It would have been nice if they had reached out to me to ensure I had taken care of the electricity or to give an updated estimate on when to expect delivery since there were some things we needed to take care of on our end before taking delivery and it would have helped us plan those things better if we had heard from them without me having to call the office multiple times. It was mildly annoying but at the end of the day, I decided not to knock a star off for it because they made up for it with a great delivery and overall experience. I am happy that we went with Atlanta Hot Tub Center and if I had to do it all again, I would choose them over the competition any day.

Edit: They are trying to resolve the issue, so hopefully we will be able to use our hot tub soon…read more We requested to have the hot tub cleaned and serviced at our new home so we could enjoy it on our wedding night. The hot tub is still dirty; it was not serviced or cleaned properly. I had to help clean the cover and the headrest while begging the young man and lady on the phone to please make sure it's cleaned, serviced, and show us how to operate it since we just purchased the home. When I called, I gave them all the information so they were very aware that I knew nothing about the hot tub and I wanted a full cleaning and service, but the light bulb was not changed, they didn't bring a filter, and the young man was upset because he had to soak the filter. I was charged a shipping fee for the filter; our hot tub filter consists of two parts, but we only have one. Our reading on chemical levels is still low; we have called numerous times, and no one has answered the phone or called us back. I was also supposed to receive a cleaner for the whirlpool tub, but that wasn't given to us, but I'm sure we were charged. We have spent over $500.00, which is completely fine, and we understood if anything needed fixed or replaced the price would go up, but they didn't even clean the tub or bring a filter!

Very poor job. Installed damaged pool heater, refused to replace. Multiple tiles cracked, "didn't…read morerecommend replacing them". Pool finish gray, asked for blue, needs to be acid washed. Said it wasn't his fault, pH wasn't right. Overpriced, stay away

Our swimming pool is 50 years old and we were looking for a total renovation of the pool and deck…read morealong with the addition of a spa. We finally decided to pull the trigger in March. We met with 5 pool contractors. We narrowed it down to 2. One said that if we wanted to use the pool this summer we would need to wait to begin, Thrasher Pool said they could get it done. After speaking with a few references and another meeting with Chris we had the confidence we needed that Thrasher could meet our aggressive schedule to be swimming this summer. Construction began March 28th and we were swimming by June 1st. Chris Fogelman provided excellent design advice, and was receptive to changes and additions that we made during the process. Thrasher is professional, dedicated and offer an elite level of service yet their pricing was in line with other bids. Our pool is gorgeous!! The fountains come on each night at 7pm and beckon us outside. We highly recommend Chris and his team at Thrasher Pool and Spa.

Highly recommend! I…read morecan't say enough good things about working with Water Wizard Pool Services. From day one, their professionalism, consistency, and genuine kindness have stood out in every interaction. It's rare to find a company that not only does great work but also treats you with such care and respect. Working with Marcela and Eber is always a pleasure, they are responsive, reliable, and incredibly knowledgeable. They take the time to explain what they're doing, always show up when they say they will, and leave everything spotless. I never have to worry about a thing with them on the job.

Waterwizard goes above and beyond to service and take care of their clients. Their work is thorough…read moreand they always make it look pristine, I'm amazed at how they always know exactly what my pool needs. Everytime I have interacted with their team they have been professional, friendly and attentive to any concerns I have. I cannot speak highly enough about the company. Thank you!