I have a cabin with a spa that was getting a little long in the tooth and leaking…read more I initially had Georgia Spa doing monthly service checks, and when the rest of the problems started I got a hold of them to see about servicing. It is not the easiest set up to work on, and some neglect from the previous owner led to a few problems that had to be addressed. Jeff, after previously working with his team and installing a new cover on the spa, has been pretty relentless in chasing problems and coming to the cabin when I am not there to get this fixed. I am very happy with their service and support and am especially impressed by the communication that they give me regarding upcoming visits and the diagnostics of what they find when working on the spa. A+ outfit.

I wanted to take a moment to leave a well-deserved 5-star review for Georgia Spa and especially…read moretheir hot tub technician, Aaron. For months, I struggled with a recurring "green water" issue in the hot tub at my short-term rental in Blue Ridge. Since guest satisfaction is extremely important to us, it was frustrating to see our ratings being affected despite completely changing the water between every guest stay. The problem turned out to be caused by the high metal content in our well water. What truly impressed me was Aaron's persistence and professionalism throughout the entire process. He didn't give up or offer a temporary fix -- he stayed committed to finding the root cause and solving the issue correctly. Thanks to his knowledge, patience, and dedication, the problem has finally been resolved. The best part? We recently received a new 5-star guest review specifically complimenting how wonderful the hot tub was -- something that would not have happened without Aaron's help. I cannot thank Aaron and Georgia Spa enough for sticking with this problem until it was solved. If you need hot tub service, maintenance, or troubleshooting, I highly recommend them. Outstanding customer service, excellent technical expertise, and a company that truly stands behind their work. Problem solved!

Lazy Day Pool was recommended to me by the home inspector. I began working with Chris in February,…read moreand I have been very pleased with our communications. I am single and this is my first pool; so, I had to trust him for installing all new equipment including a heater. There was a "bump" along the way which has encouraged me to continue into a year contract with him because of how he handled a misunderstanding in our communications. Even the plumber installing gas lines for the heater told me that he was surprised how responsive Chris had been with our communications after I had paid him in full. I am very pleased with Ken, the man that comes weekly, and all the employees of Lazy Day Pool that I have spoken with including his mother-n-law who answers the main number. I have great confidence that if there is any problem in the future that Chris will "do the right thing" and correct whatever it may be. Everyone has been very professional, respectful and extremely nice. I am grateful for their excellent service of my pool.

Paid in full up front 5 weeks in advance. On the day before scheduled install I was called and…read moreinformed the order had not even been put in yet to the manufacturer for the liner. This was to be installed the week before memorial day to have a pool party for graduation and the beginning of summer. Just another pool company giving the entire industry in North Georgia a bad image.

Just don't bother. Quality of pool service was poor. Maybe they show up, maybe they don't. Maybe…read morethey vacuum, maybe they don't. What's worse is they will just flat out lie to you. You're better off doing it yourself. And forget about ever getting an apology

do not use this company unless you want to get scammed.. the work is awful. not complete.. the…read more"project manager jared is well on his way to the same place mark tugman been ... pure bait and switch tactics.. after mark visited the site, he tried to charge me an additional 6000 for the crane needed to do job safely and correctly.. waited many months past the date because they didnt order the right tile.. then ordered the wrong size again.. the diving board was warped and i had to argue just to get a new one.. furthermore once i looked at the website for the cover that i got (25k.btw)i saw a prefab cover that should go with it. it actually fits the opening. there is also a light for the bubbler that is attached to a live wire just floating in the pool where they tried to jerry rig it in.. when i asked jared to fix it he said "dont worty its low voltage." my daughter swims in there for. crying out loud .. there are other lights that dont work as well. then i get a demand for final payment .. i tell mark that its not complete and he says no warranty work will be done until paid.. ladt time i checked you have to finish a job to get paid.. then i get a court notice for a lien.. well he met the right one.. we will see you then buddy boy.. the great thing is .. we have recordings and video, text messages etc.. prime example of your stereotypical scamming pool compa

After several weeks researching a pool company that would creat/ design what I wanted I found the…read moreperfect fit for my needs. Marco and his crew helped design, build and continue to maintain the project. Communication was never an issue with them, since the moment I reached out they have been very responsive and made sure I understood the process. I couldn't recommend anybody better in the Atlanta area!

From the owner: GCG Pools has been serving the Metro Atlanta area for over 15 years. We have top experience in…read moredesigning and constructing 100% custom swimming pools, hot tubs, outdoor kitchens, fire pits, and anything else you can envision to make your backyard a true oasis. Give us a call today (404) 630-3314

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

Darwin Young Went Above and Beyond. My husband and I are first time hot tub/spa purchasers. Darwin…read moreYoung greeted us as soon as we walked in, gave us the space we needed to browse and then waited until we were ready to ask questions, and boy did I have a lot of them - we had been shopping spas for some time. Darwin was patient, professional, courteous, and knowledgeable, taking the time to slowly explain and answer all of our questions and concerns - no fast talking salesperson here! While our budget was not "top end," he made us feel that we were the only customers in the world. We purchased that day, without hesitation, finding the perfect spa within our budget without feeling as if we sacrificed quality or the experience we would get with our spa. On the ride home, we (well, I) changed our mind regarding the type of cover we wanted. Darwin answered our call and worked past closing hours to make any necessary changes to ensure that we would get the spa we wanted within the quoted delivery time. We feel confident in our purchase with Georgia Spa Company. Can't wait to receive our spa! Thanks again Darwin.

Customer service great products. They always help me get my spot just like I want it.read more

Thank you! I do appreciate everyone who went above and beyond to get our hot tub in clean working…read morecondition. Special thanks to Mike, Brian, and Tracey!

Just before my birthday this year, I decided to give myself the gift of a hot tub to complete my…read morebackyard oasis. I did a ton of research and shopped around quite a bit. Ultimately, I ended up purchasing a Peyton 680 Series from Atlanta Hot Tub Center. It was installed a few weeks ago and I have to say that this investment was well worth every penny. Even my penny pinching husband agrees with me on this one, which is saying a lot! The delivery and installation was fantastic and exceeded expectations. Jerry Roberts and his team were true professionals. They navigated the obstacles of our terrain flawlessly and set up our new tub in its designated spot without incident. They cleaned up after themselves and got our new tub up and running in no time. Jerry was great! He set everything up properly and made sure we knew exactly how to work and maintain the spa for optimal performance. My only complaint throughout this whole experience is that I would have preferred a bit more proactive communication prior to delivery and installation. Dusty did tell me it would be several weeks before delivery but as we neared the end of the estimated window he gave me, I found that I had to keep calling to get a status update on when to expect delivery. It would have been nice if they had reached out to me to ensure I had taken care of the electricity or to give an updated estimate on when to expect delivery since there were some things we needed to take care of on our end before taking delivery and it would have helped us plan those things better if we had heard from them without me having to call the office multiple times. It was mildly annoying but at the end of the day, I decided not to knock a star off for it because they made up for it with a great delivery and overall experience. I am happy that we went with Atlanta Hot Tub Center and if I had to do it all again, I would choose them over the competition any day.

Very poor job. Installed damaged pool heater, refused to replace. Multiple tiles cracked, "didn't…read morerecommend replacing them". Pool finish gray, asked for blue, needs to be acid washed. Said it wasn't his fault, pH wasn't right. Overpriced, stay away

Our swimming pool is 50 years old and we were looking for a total renovation of the pool and deck…read morealong with the addition of a spa. We finally decided to pull the trigger in March. We met with 5 pool contractors. We narrowed it down to 2. One said that if we wanted to use the pool this summer we would need to wait to begin, Thrasher Pool said they could get it done. After speaking with a few references and another meeting with Chris we had the confidence we needed that Thrasher could meet our aggressive schedule to be swimming this summer. Construction began March 28th and we were swimming by June 1st. Chris Fogelman provided excellent design advice, and was receptive to changes and additions that we made during the process. Thrasher is professional, dedicated and offer an elite level of service yet their pricing was in line with other bids. Our pool is gorgeous!! The fountains come on each night at 7pm and beckon us outside. We highly recommend Chris and his team at Thrasher Pool and Spa.