Use to be a GREAT office but not any longer‼Poor scheduling and appointment management. Routine…read moreappointments are repeatedly canceled and rescheduled due to staffing issues, sometimes with very little notice. It's frustrating when patients make time for appointments only to have them changed over and over again. Hopefully, the office improves its scheduling process and values patients' time as much as patients value theirs. Office needs REPLACED cause she is No HELP!!

Dr. McCarthy is outstanding! She is thorough, analytical,…read morehighly professional, kind and has a great team.

Best dentist in town. Most kind and accommodating staff. They are always willing to help in any way…read morepossible.

My husband and I have been patients of Dr. Mac Jones for a few years, and my husband has always…read moreconsidered him a friend. We have always had a good experience, especially having our teeth cleaned. Tia (I think that's her name) has always been so sweet! Never had any problems UNTIL I went August 20th for a filling. I have NEVER had such an experience that I felt so disregarded, not only as a patient, but as a person! Here is EXACTLY what happened: I told Dr. Jones that I had had a bad filling experience in the past and to please be gentle! Everything, procedurely, went just fine, except for the fact that my jaw began to ache so badly that tears were rolling down my face. I knew I couldn't talk during the procedure so I did everything I could to let him know I was hurting. I sighed, I gripped the chair, I was even shaking from the pain. His assistant asked if I was alright, and I said very loudly, UH-UH! He told her he didn't want me to talk. I knew that I could not at that moment as he was working on my filling; however, he NEVER ONCE asked if I was alright, or acknowledged my pain in any way. In fact, when we were done he bragged about how well it went. Later in his emailed response to my complaint he would say that he felt it was the best the procedure had ever gone, and, that, "sometimes the stars just align." I left the office crying and shaking, not from pain anymore, but from hurt and anger that he knew I was hurting and did not seem to care to even acknowledge it. In fact, the kind assistant hugged me before I left because I was so upset. After speaking to my husband, I decided to go back and let them know I would not be returning to their office. The dental assistant told me she felt I should speak to Dr. Jones about how upset I was. I said that would be great and offered to wait patiently as I knew he was probably with other patients already. I was told by Candy that he probably wouldn't have time to talk to me and sure enough she called me up and told me that he was with other patients and was running behind. I offered to stay as long as necessary, and she told me she could only give me his email address, that he would not be speaking with me that day. My husband called the office and politely asked that Dr. Jones call me later, and he did not. My husband then texted Dr. Jones and asked him to please call me when he could, that I was very upset. Dr. Jones told him that he was too busy, but that I could email him. I did so and shared with him how I felt, expecting an offer of compassion and perhaps an apology. I tried to be discreet about the matter in front of other patients, and I gave him multiple opportunities to offer his side of the story. We pretty much had to beg him for a response. He implied in his email that he believed that I was the problem. That maybe I should think about sedation dentistry. I have no problem with the dentist. I have had multiple fillings in my lifetime, most without any issue. I have no problem with how Dr. Jones handled my filling, procedurely. I DO have a problem with him not at least ACKNOWLEDGING my pain and discomfort. I DO have a problem with him not being willing to speak to me after I just had a procedure in his office and was clearly upset. I feel it is my responsibility to make the public aware of his treatment of me as a patient. I also feel it is a responsibility to myself to never let anyone think it is alright to treat me with such disrespect and disregard. I DO however, want to make sure to tell the kind dental assistant (I'm sorry, I don't know your name!), thank you for your care and concern. I also want to thank the nice lady that cleans my teeth. If ya'll ever decide to go somewhere else, let me know!

severe pain from left upper wisdom, they referred me to Murray for extraction but if he couldn't…read morethey would see if Earp could but they would call me. Its been 2 wks, no call. Went to Michels & Gauquie, they took care of me...bye Pruitt & Earp

I have been a patient of this dental group for a few years now. Nothing but excellence. From the…read morestaff out front, Maria, Evelyn and the finance team, to the back of the house they are top notch professional. Dr. Pruitt is kind, compassionate patient and understanding. Ive had several procedures done it has been a great experience. Adel is also an asset to this practice, knowledgeable and kind. Thank you guys.

I had to have some major dental work done recently and was referred to Dr. Summers to have it done…read more He was GREAT - very patient, went over everything with me in detail and made sure all of my questions were answered, and he made the process as painless as possible. I would definitely recommend him to anyone!

Went to Dr Summers and Johnson for a new patient dental appointment and the first 5 minutes the…read moredentist was a complete jerk. We walked out. I was already extremely nervous about seeing the dentist. But Dr Summers was a total jerk. There's no way I'm paying somebody to disrespect me and I'm paying my money! You can tell when they're not really happy About having " us" around. An utter and complete Jerk! When they called me back , My husband comes back with me. The nice young lady even went and got him a chair. The doctor comes and tells the girl my husband can't stay back there. So when I asked him why couldn't he stay back here with me especially since it's just a consult visit. It was pretty much that's how he operates or does things but then he proceeds to say " if y'all don't like it, y'all both can leave" . Who tells a new patient that? Who intentionally escalates a situation like that? But you don't have to tell me twice. You didn't want us there in the first place. You will not disrespect me and I still pay you. You will not disrespect me and I sit there like some fool. His entire demeanor was rude . These ppl aren't even trying to hide how they feel about us anymore. Businesses better realize that any company can fall under the way things are going now a days. Be careful how you treat your customers. God can humble anyone!

This office after your personal insurance was used by them along with the payments you made each…read moretime you were their they gave you an excuse that they had to wait for your insurance to roll over and that they were filled up you had to wait about two months for an appointment that was some.bs because your re paying all along then they never call at all I wouldn't recommend them to anyone they Do not treat every patient the same you can tell by the way they act while you're in their office what difference did it make never called to schedule an appointment so what kind of office has a staff that's really not trying to keep a client they made sure the insurance was used up along with paying out of pocket each time and believe it or not it's been TWO years so what does that tell you.....I will never recommend them

Fantastic dentist. I'm new this year, having recently moved to Washington. He was able to see me…read morequickly when I had a dental emergency. His staff is knowledgeable and helpful.

I had my first appointment today and had my two-year-old and one-year-old with me. The staff was so…read moreunbelievably helpful and sweet entertaining my kids while I got x-rays done. Specifically, Lauren and Amber were so good with them and even hung out with them in the lobby when they couldn't come in the x-ray room with me. Dr Burch is also great as well! 100% would recommend this office to anyone!

We live out of the country and were visiting family while on vacation. They were able to fit us in…read morefor checkups and cleaning. I had cracked a tooth and needed a crown. They were able to schedule me the next day. The staff were friendly and professional. Dr Burch explained all my options and what the pros and cons were of each. They had a student assisting with the procedures. She did a wonderful job. A great experience all around. I have already recommended them to my family in the area.

Great dentistry practice!! Always gentle,kind, and attentive to my needs! Professional from the…read morefirst time you call all the way through completion. I get a lot of compliments about my smile. I can't thank them enough for all the hard work they put in!

I have been a patient thirty years. I highly recommend the providers and hygienists. The office…read morestaff is very conscientious and helpful.

I am being treated by Dr. Leer and he is amazing. He clearly explains the situation and then…read morethoroughly reviews options. Could not be more pleased with his professional manner and knowledge. The multiple dental hygienists (forgive me I don't remember all of their names) and the ladies at the front desk are friendly and professional. Everyone makes me feel welcome and comfortable. They are patient with my multiple questions and considerate of my nervous chatter. Even if you don't like a dentist I believe you will like them. I am a huge fan of this practice and will refer others to them, especially Dr. Leer.

Great experience all around. Pain free root canal and job well done…read more Dr luper was super nice and made it pleasant.