I have never had SOooo many X-rays in my life!! (82 years old). Terrible service from office to dentist!!! Don't waste your time or MONEY !!!!! read more

I am very happy with Aspen Dental. I came to them with very neglected teeth and they came up with an affordable plan to get everything I needed done. I had several appointments and everything is going as planned. The staff is very nice and caring from the front desk to the technicians. They honored my insurance and I have had no billing issues. I highly recommend this place. The only reason I'm giving 4 stars instead of 5 is that I'm going to have to go to another location to get a root canal when it says this location does them. I understand, but shouldn't be on their page that they do it. No big deal. They also gave me an antibiotic treatment to help me try to save that tooth while I get the root canal. Over and above I think! Great place. read more

Aspen is the worst dentistry. I have paid money for aligners and they have not delivered yet. I have contacted the main patient service place to make complaints and nothing has been done. I'm at the point of suing. DO NOT GO TO ANY OF THE ASPEN DENTAL OFFICES, YOU WILL BE SORRY!!! read more

Poor all around experience. Very expensive even with insurance. Poor fitting mouth fair even after alterations. Excessive wait time. I hope to never go back read more

Absolutely the worst place to get a dental care at. I went in a week ago for an exam and then decided to wait on scheduling my next appointment to move forward with the procedures they wanted to do for me because the charges were really high. They were going to charge me around $1200 for all 3 cavities, a night guard that they would have to make for me, and a basic cleaning, and for some reason an electric toothbrush that I guess they were trying to sell to me. This is with the Insurance AND an additional discount applied. My relative is an orthodontist and said that the charges I was given were not normal. After thinking about it, I decided to go ahead with just the cavity filling since that's my most concern and had been trying to call them at every hour or so for a few days. No answer. There's no way Aspen is on a call with another client every second of the day lol. It's been a week since I was told by Aspen that I have some cavities to get filled in and because of them not answering me in a timely manner, I am now experiencing a ton of pain and will probably have to get more than just a fill in thanks to them. Found another place that was actually affordable and they have answered all of my phone calls. I compared the bill from Aspen to the dental office I'm now seeing and Aspen was really trying to scam me. I got a customized night guard from somewhere else and now won't be paying more than $150 for everything I'm going to need. read more

Genuinely concerned that this place is somehow in business still. We have given them our new insurance four times and they continue to send us a bill with no insurance information. Everytime we call and they supposedly update it and then we get another bill not billed through insurance. Have had them call to confirm the same appointment multiple times on the same day. One time they called to confirm, showed up to the appointment, and they said "oh sorry we have to cancel the appointment I forgot to call". Since they made us pay for everything up front we have no choice but to keep going even though they have rescheduled multiple times. Cannot wait to be done with this place and find a new dentist. read more

This place should shut down. They try to make money for every patient and they have the worst and incompetent people.

Absolutely incompetent care. 1) a dental office that doesn't provide dental cleaning at first visit? How can you accurately make a treatment plan without a cleaning? 2) they attempted to charge me for a procedure that wasn't performed. That's insurance fraud. read more

I have been a patient there before and I found that the staff is not very polite even over the phone when I made my last appointment, I found that the receptionist seemed to have other things on her mind which caused me to repeat my self a couple times....The only reason I made the appt is because they took my insurance. I will be cancelling my appt today and going where I feel wanted and comfortable because the staff does not make me feel that way. I will have to pay out of pocket which is fine as long as I feel wanted and the customer service is warm and greeting... read more

When I tell you these people are scam artists and incompetent, it's unreal. First, they never answer the phone, it had to take me going up to the clinic to make an appointment. Second, I had my consultation for an implant. The doctor saw me and I said I was a perfect candidate and everything in my gum/jaw/bone area was fine. No extra bone marrow of graph needed. Why did they try to charge me over $600 to input bone marrow as they say "Just in case"? Who do you think I am? I left there and never looked back. How are you going to charge a patient HUNDREDS of dollars for something the DOCTOR themselves said you DO NOT NEED??? THAT IS INSANE!!! And to fix two cavities, a filling, and teeth cleaning is almost $1,500!!! Literally can go down the street and get all this work done for MUCH less at a local dentist office. Aspen Dental needs to do better! read more

Worst experience from beginning to the end. My mom's first appointment to receive dentures was November 7th 2022. My mom has had 7 appointments, YES 7 after that one. Guess what, NO DENTURES!!!! I WOULD ADVISE EVERYONE TO GO SOMEWHERE ELSE!!!! The ONLY professional person that I met during this process was Dr. Ritta. My mom was refunded but the time can't be. read more

This office expects customers/patients to pay in advance, in full, for any "services" before they will schedule your appointment. I would have given zero stars if I could - this is a lousy way to treat the community. read more

Poor communication from Aspen and they "rescheduled" my appointment without confirmation. Tried to call after 2nd attempt to confirm appointment then got a text that they were going to have to reschedule me. Staff personnel talked over me the entire time until I asked then firmly to let me speak. Im just going to go to a local real established dental practice. The Walmart is fitting for this practice. read more