Gilbert's team did amazing work with our new vinyl flooring. They were on time, very considerate,…read moreand did a high quality job. We would highly recommend them to anyone in the area looking for flooring installation. Thank you!

Great work!!! Great service! Made everything easy and great options. Thank you to Gilbert for all…read morehis assistance! Keep up the good work guys!

I have been a customer of Bixby Plaza Carpet and Flooring for over 20 years and have always been…read moreextremely happy with their service, expertise, and pricing. Most recently, I needed to replace some carpet due to fading in certain areas, and James Jung went above and beyond to help me through the process. James reminded me that the carpet was still under warranty, worked hard to pursue the claim on my behalf, and was ultimately successful. That level of customer care and follow-through is rare today. The benefit of working with a small business that truly values its customers and stands behind its products cannot be overstated. Bixby Plaza Carpet and Flooring continues to earn my trust and loyalty, and I highly recommend them, and in particular, James Jung.

From start to finish Bixby was excellent. We used them 20 years ago when we first moved into our…read morehouse. Why go anywhere else? Great quality and service. James, our consultant made it simple and followed through with every detail and contingency. Norberto was the most efficient installer with 30 years experience. And they did the entire house in a week.

Raffy was one of the very first flooring experts to reach out to me . I was very grateful for the…read morefact that he even offered to give me a quote from the homes blue print . He is one of the top people I'm Looking at for my project . Thank you

I had my floor done 2 years ago. During the process they were flexible with me because we were…read moreremodeling our home. We spent about 30K on the flooring after they up-charged us on concrete to level the floors because if we didn't then the warranty would not be in place. Within a year the flooring by my pantry started to come apart. We ignored it but after a while we found more flooring has come apart going into the living room and hallway. I finally called My Flooring Guy for help. They told me the warranty on their work only lasted a year. The 30 year warranty was by the manufacturer. However they would have someone call me to see if it was covered. No one called. I called again. This time they gave me an email address to send pictures of the problem. I did so but again no answer. These floors were supposed to last but apparently they don't and this company doesn't stand by their work. Do not go with this company or you will regret it. I will be having someone come out to try to fix my floors and will look into legal action if possible. So much money wasted. Thanks for nothing My Flooring Guy.

Great experience purchasing floors through this company! Large warehouse with showroom of samples…read moreof all LVP flooring types and sizes. Excellent prices. Excellent service from the representative inside the showroom to the representative that loaded our boxes to our car!!! They loaded our flooring onto our truck with ease. Called back a few days later as I didn't order enough and the purchase was quick and easy over the phone. Highly recommend the place for flooring needs. Very happy!!

I am a licensed clinical social worker and feel absolutely horrified at the way this owner conducts…read morebusiness. On 11/1/2025, while I was attempting to purchase flooring at this establishment, a fight broke out. The owner abruptly left me mid-transaction to go outside and physically separate two individuals -- both of whom he appeared to know personally, as he repeatedly called them by name. During the altercation, one of the individuals pulled a wooden plank from the trash bin on the property and attacked the other person. The fight occurred right beside my vehicle, which ended up damaged as a result. The owner was present the entire time. When police arrived, the owner denied knowing the individuals' names (despite addressing them earlier) and also claimed that his business had no working surveillance cameras. Not once did he offer an apology or even ask if I was safe after the incident. This experience was both unsafe and unprofessional. I would strongly discourage anyone from visiting this business -- it is not a safe environment and demonstrates a serious lack of accountability or concern for customers.

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

Highly recommend Family Floors! They have done two homes for us. They are a local, family owned…read morebusiness who give back to the schools. They can do any kind of flooring and even artificial turf for your yard! Their installers are hard working and care about quality. Call them and you'll be quite happy with the results! Definitely five stars!

They promise but do not deliver. They kept delaying the start time which caused a lot of stress…read more Installation is subpar and customer service regarding the poor job is simply nonexistent. They did NOT clean the subfloor. They did NOT replace the damaged tack strips as per contract. They didn't install the closet bottom railings properly. I had to fix them. Ridiculous! And to think Costco recommended this business is insane. Such a "bad taste in my mouth!" And they're NOT cheap. Hopefully this will help others avoid what we went through with these people.

I had about half my floors in my house renewed, which originally had both carpet and old laminate I…read moredidn't like. Also included a stairwell. It was a big project and I was trying to be very selective. I'm happy I picked The Floors Network. The estimate was quick and easy. Aldolfo had found time to work around and was quick to provide an estimate. His daughter, Karin, assisted me along the way as the team had to spend several days with the removal and installation. I was pressed on time to have it completed ASAP and they were very accommodating, starting immediately after signing. I couldn't be pleased more. They worked around several tricky components in my house and provided a great result. Very pleased and would recommend. Thank you!

I found The Floors Network on Yelp. We needed to have old carpet, torn out in new carpet installed…read morein four bedrooms, a hallway, and two staircases, with one of them, turning as it went to the basement. And then we also wanted to have our warping wooden floors, sanded, and refinished. I was able to schedule to have Adolfo come out and give a quote, very quickly, and they were patient with us, even though we didn't want the work done right away. The quote was very fair and they let us know exactly what to expect. He had samples with him, and I was able to choose the color of carpet and what we wanted done with the wood flooring. Adolfo even saved me from making a mistake of staining a floor that didn't need it. They were great with scheduling and completing the work even ahead of schedule. It looks amazing. I wish I had some before pictures. We did not realize what a difference sanding our wood floors would make! The communication with Karin, in their office was fantastic from start to finish. It's a wonderful family run business. I recommend them wholeheartedly.

Thank you Josh! On short notice, Josh came to inspect the subflooring (and leveling) at my project,…read morebecause the wood flooring will be installed next and I am not qualified to evaluate the work-in-progress (subflooring) that precedes the installation of engineered hardwood flooring. Josh is *such* a pro. I am so lucky that Lou's Floor came up on my search. Josh *patiently* communicated so many helpful details to me. He obviously knows his business and cares about the outcome. The next time I need flooring work, I will call him.

I highly recommend Lou's floor covering! Josh is the best! They installed carpet in one day and did…read morean amazing job. I love to support local businesses and will be using them again in the future!

Both Juan & Alberto worked hard and efficiently yet paid attention to details, which I appreciated.read more

Thought about getting my Bathroom remodeled for years. Looking to renovate my home but couldn't…read morefind a contractor that I felt comfortable with. That's was until I met William and the crew, from the initial consultation he listened to every one of my concerns and ideas. He recommended some tweaks and even came back 4 hours later to speak to my wife about some questions she had herself. After discussing the finances together we gave Arthur's Remodeling a call back and said we would only do the work if William was in charge of the job from start to finish. His guys were clean, polite and verbal about any problems that arose. "Even let me join in on their lunch and told me a bit about their lives". Once the job was completed we did a complete walk through, needless to say my wife and I are very pleased with our bathroom. Planning on doing some work on my rental home here in Orange County and you best believe I'm going to have William, Eduardo and Mauricio to run that project as well. Finding trustworthy people these days is hard but once you find someone that you can work with it's such a peace of mind. Thanks again boys!, till next time.

JACE hardwood flooring did an amazing job on our floor renovations! Deciding on flooring was such…read morean intimidating choice, but after meeting with George, my fiancé and I felt at ease with our decision in going with JACE. They were very forthcoming with information and timelines. And really explained the entire process. Overall, very happy with how our floors turned out & we would recommend JACE in a heartbeat!

For our home improvement projects, we normally get at least 3 bids…read more Our 72 years old original hardwood floors were in dire need of refinishing. We knew that we needed an expert to complete the job without the risk of damaging them. We had a difficult decision to make and for this project, we obtained 7 quotes. After looking into each of the companies through the CSLB website, we found out that only four of them had a valid contractors license. We felt very comfortable with George, the owner of Jace. He has vast knowledge of hardwood floors with years of experience, has a friendly demeanor, and is a fellow dog rescuer. One of the other reviews mentions a customer's satisfaction with Jace's refinishing of their 100 years old floors. Though his quote was not the lowest, we chose quality over price. And we are so happy we did. Carlos, the lead tech on our project is also very knowledgeable and approachable. He answered all of our questions, and explained everything they were doing throughout the various stages of the process. Carlos's assistant, Jair is friendly and a hard worker. After the work was completed, Mike came to inspect the work, and grout the transition from our Dining Room to our kitchen. I didn't even have to ask them to do this. George suggested it to replace the ugly molding that was previously there, and on which we would frequently stub our toes. Mike returned a second time to drop off a complementary Bona cleaning kit. From the initial Yelp request to the finish of our project, George and his team were stellar, exceeding our expectations. Our floors look amazing, as if they were newly installed! I would recommend them to everyone in need of hardwood floor installation/refinishing/repairs. It is their specialty and their business name says so. Check out their work on Instagram @jace_floors