Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Happy I called they did a great job they came quickly and were competitively priced good to have a…read morelocal plumber. We'll call again.

High quality customer service! They were responsive and had the part in stock needed to fix the…read moreproblem the same day. They were professional, respectful of the property, and courteous. If you live in plainfield and need a plumber give them a call!

Called Bill on a Sunday morning about a growing water stain in my ceiling. He was at my house that…read moreafternoon and was able to assess and complete the fix in a very short period of time. We were very happy with his customer service and professionalism. He is definitely our new go to plumber in the area

Prompt, good service at a fair price. I highly recommend Bill for your plumbing needs.read more

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

Attention to detail, communication and punctuality. Our four mini splits are great. The baseboard…read moremodels work well in a historic home with a lot of windows.

Prompt reply to an urgent, not emergent call. Quick and Efficient resolution to my outdoor faucet…read moreissue. Fair pricing as well. Thnx.

From the owner: Laflamme Plumbing & Heating LLC provides plumbing and heating services to North Windham, CT &…read moreSurrounding Towns.

Justin does a thorough and clean job. He was courteous and left the job with ALL systems go and…read morebetter than when he arrived. Can not say enough about how well he took care of us.

Do you want someone to break your system and then completely ghost you-well, he's your guy! Facts:…read more visit 1 mini split head blowing weakly, he cleaned head-worked ok for only 1 day. Visit 2-2 other units started to blow warm air, he's said needed Freon-a possible leak, but was ok a couple days before? He recharged, and put a dye in the system-with a sealer (which I now know ruined my system). Next day, all units stopped working. Visit 3-he spoke with tech support and recommended u replace the entire system. He had not returned texts or communications, completely ghosted us! Come to find out. Putting a sealer in this type of system RUINS it. So of course he won't call back because he knows what he did, ruined my 15,000 dollar system. So, went from one head blowing weak to a ruined system...and he runs and hides from what he did. Do not trust!

I spoke with a very nice lady in bookings who initially said they wouldn't be able to get out to…read morethe house until Thursday. However, she moved some things around and was able to get someone out to the house by 2:30! I really appreciate Matt. He was kind, courteous, and went above and beyond to help locate the septic cover. He did a splendid job recovering the lawn and even threw down some seed afterward. We just don't see service like this anymore. The price was fair, and I got a lot of value from working with Drain Works. I highly recommend them!

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

Kyle and crew recently came to our home in Mansfield to do some problem solving…read more We had extensive flooding in our basement. We have been in our house for over forty years and the gravity of this problem was new. Kyle came to our house almost immediately and was able to quickly diagnose the cause of the flooding and came up with possible solutions to the problem. We found him to be an excellent partner to deal with. He was concerned with keeping the cost of the project reasonable and not wasting money on things that were not necessary. Kyle seems to have the skills of a teacher because he always took the time to explain what he was going to do and why. From the beginning of the project to the end he would regroup with is to keep us apprised of progress. When the jib was finished he came back on at least three occasions to make sure everything was going well. Kyle and his crew always seemed to be motivated in the pursuit of excellence in their work. The crew was upbeat and friendly and we couldn't ask for more from a construction crew company. He will be our first go to with anything else in his field. John and Debbie Kissane

Feeling grateful for a friend's recommendation of DKS for a drain project…read more My 1972 house's foundation and driveway drains let me down hard. Twice in two weeks they were totally overrun in heavy rain; I suffered two floods of 6"+ of muddy silty water in my basement in less than two weeks apart. I went crazy cleaning this up twice!, and then the real fear of "when would it happen again?". These deluge rains seem more frequent and dangerous. Worst in memory per the locals around here. I decided to do a new drainage solution after talking with DKS Contracting. Needed something fast, and they were quick to jump on this task and created a nice impression from initial discussions. At project completion, my impression is: Kyle is unique. There are few contractors that have his demeanor. Its great and rare! He gets how traumatic this kind of issue is. He's professional about the task and consultation. He sizes up the problem, makes a plan, and then gets it done. The quick project result exceeded my expectations. They banged this thing OUT. All I had to do, literally, was move stuff out of the way... I am Invoice #653, and I am a real customer. I'm not related to, connected to, was just recommended to, the DKS team. After this work though, I am now a fan of the DKS team, and will definitely have them on the speed dial for the kinds projects they cover. Thank you Kyle and Barry! Tal

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Ignored my messages. Owner called me to apologize and offered a fix. Then ghosted me and wont pick…read moreup phone. So confusing. Like... what?