Prompt reply to an urgent, not emergent call. Quick and Efficient resolution to my outdoor faucet…read moreissue. Fair pricing as well. Thnx.

From the owner: Laflamme Plumbing & Heating LLC provides plumbing and heating services to North Windham, CT &…read moreSurrounding Towns.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Justin does a thorough and clean job. He was courteous and left the job with ALL systems go and…read morebetter than when he arrived. Can not say enough about how well he took care of us.

Do you want someone to break your system and then completely ghost you-well, he's your guy! Facts:…read more visit 1 mini split head blowing weakly, he cleaned head-worked ok for only 1 day. Visit 2-2 other units started to blow warm air, he's said needed Freon-a possible leak, but was ok a couple days before? He recharged, and put a dye in the system-with a sealer (which I now know ruined my system). Next day, all units stopped working. Visit 3-he spoke with tech support and recommended u replace the entire system. He had not returned texts or communications, completely ghosted us! Come to find out. Putting a sealer in this type of system RUINS it. So of course he won't call back because he knows what he did, ruined my 15,000 dollar system. So, went from one head blowing weak to a ruined system...and he runs and hides from what he did. Do not trust!

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

please read entire review. Tech responded quickly. No maintenance or repair performed on my unit…read more Tech was told to render my unit unusable, stating owner would call me soon. He did to say he was sorry my unit needs replacing but thanks to the pictures the tech sent to him (without my knowledge or permission my privacy was trespassed) they had a couple of replacement boiler options for me. If you want real service call PLUMBUMS. They cover a large area including Griswold and will give you honest service at a great price! I give PLUMBUMS my highest recommendation!!

The best waste oil furnace company I have ever used. Professional, clean and neat. Leo arrives with…read morea truck outfitted with all necessary parts so a second visit is not necessary. Furnace has never run better. Call this company for service and you will be satisfied! Engine-New-Ity.

This company has always come to the rescue!! Great group of guys. I have used them at two of my…read morerestaurants and they get in and out and they get the job done right.

The staff is very nice, deliveries come fast after ordering, and the drivers are very considerate…read more They always make sure our gate is closed for the dogs, and sometimes a driver will even have a dog riding shotgun. I highly recommend Ives Brothers, and we are very happy with their service.

Do not work with this company. They wasted my time…read more I asked for a quote on a system. They told me they would get back to me within two weeks. I called after the two weeks and they would not give me any information. They asked if they could come and look at my system again to get a better idea. I allowed it. They asked for 10 days to get me the final quote. I called after 9 days asking for a quote. I was told they would call back. I never received a call. I called two days later. The office person told me the person who works on the quotes would call me back ASAP. I never received a call. I continuously asked for any idea of a number or even the type of machine they were thinking if. The person working on the quote told me they could not give me any numbers or even a machine type. They are not reliable, late to appointments, and do not respond. Do not work with this company. I would not want to rely on them for heating oil for fear of running out in the middle of winter without a delivery due to their ineptitude.

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

The best thing about Nutmeg is their promptness in returning calls and their willingness to explain…read moreeverything. I needed and new boiler and Chris took the time to explain in detail - and in terms I could understand- which would be the best boiler for me. Our boiler replacement was a rush job that Nutmeg carried out quickly and professionally.

I made a big mistake this month of forgetting to check my oil tank level. Imagine my surprise when…read moreI hopped into the shower, only to be doused with nothing but frigid water. I realized what had happened, put an order for fuel oil, and resigned myself to being very cold the next few days. These guys, on a day they weren't even listed as being open, rushed out and filled my tank up and had me making hot water again. This is hands down the best fuel oil company I've ever worked with, and I will never order from anyone else. 10/5 stars. Thank you so much Brunelli!

I just want to commend Damian and Levi for a job well done! For two young men, so professional and…read morecourteous, they did an exceptional job communicating and diagnosing the problem. They stayed until the job was done, and saved me the aggravation of repeat visits and I would also like to thank Donna, for all her help scheduling this to happen! Thank You! Great job guys!! Chris