They did a great job! They left things very clean, would recommend this service, thank you!read more

my house is very shiny, Camila's team did an outstanding job! I thank them very much.read more

Reyna did an amazing job. I'm so happy I found her. I will definitely use her again.. and totally…read morerecommend her. Gracias Reina.

Reyna and her team came for a move-out cleaning of my rental house. We scheduled a date and then…read moreconfirmed via text message. Reyna also gave me a heads-up when they came on the day of the cleaning. Reyna and her team divided up and cleaned the whole house very efficiently. They did a good job cleaning the bathroom shower/tub/sinks/glass doors. For the kitchen, they cleaned the refrigerator thoroughly , cleaned all the cabinet drawers and did a good job cleaning all the appliances. They are easy to work with and work hard. The quote is reasonable. Highly recommend.

Maria and her team were prompt, extremely thorough (they truly went above and beyond - cleaned my…read morecoffee grinder and I suspect washed the filter on my vacuum?), kind, professional, and got through our 3 bedroom house in 2.5 hours. Can't say enough good things, we'll be regular customers moving forward!

Two very hardworking persons cleaned my house . They came…read moreon time and started working immediately. Few spots on walls were missed and there was some language barrier which was overcomed when I called Maria.

They responded to my inquiry incredibly quickly, and their communication throughout the entire…read moreprocess was excellent. From scheduling to the actual cleaning day, everything was seamless and well-coordinated.

I should have written this review sooner, and to be honest I never thought I'd consider hiring a…read moremonthly cleaning service in my life. Definitely never thought I'd say it's probably one of the best gifts I've ever received-- but here we are! Sarah's crew raises the vibe a lot. They're friendly and immediately made me feel like they know what they're doing. That is important for me because I get nervous having in-home services from strangers. You just never know! The ladies from Kindness felt like a group of girlfriends who show up to have your back! I feel at ease with them being in my house when I'm not home and that means a lot. I purchased a premium clean because I felt it covered all the bases... but they went above and beyond, for real. They showed up on time, took the time to let me point out what the trouble spots are, recapped my preferences... and I mentioned in passing that I thought my tv remote needed new batteries. They replaced my batteries and noted it in my profile. The level of thoughtfulness goes beyond cleaning up but believe me when I say my house is CLEAN. Crumbs on the pantry shelf? Gone. Lint on the back of my sofa? Gone. That buildup between the faucet base and the sink? Gone. I was looking for some proof that they're not superhuman cleaners and found none...It's clean in that way you can just feel when you walk through the door. And it smells.so.damn.good. Everybody says so, including the UPS guy who just stood at the front door!! I can't believe this is my home, I love it. I can't be humble about it because it looks good, it feels good, I want to be in it, I want my family and friends around. I get to see them every two weeks, and will be thanking them all that time.

I'm coming out of Yelp hibernation because I am so thrilled with Kindness Cleaning that it feels…read morenecessary to tell the world. We've been fortunate to work with a few other well-reviewed and wonderful businesses and individuals through the years, including ones that have been vetted by Palo Alto's Town+ Country Resources, and Kindness Cleaning still has managed to consistently impress us. It is hard to put into words how much it means to trust a team to come into your home and somehow make it feel more beautiful and comfortable the next time you walk in the door. I will try: Kindness Cleaning pays attention to the details that matter: our little girl loves the sweet little touches they added to her room, and has stayed motivated to tidy up after herself "so the kind people who made my room so beautiful know how happy I feel." They also managed to make our grown-ups bedroom feel like a sanctuary, somehow, even though that's the most neglected room of our house. It always smells so nice when I walk through the front door; they use natural products and know a thing or two about aromatherapy (and floral design!) When we told them we were going to have a party for our one-year old's birthday in the next few days, they made sure our foyer and entertaining areas were in super-extra incredibly excellent shape. They weren't just clean; they were somehow better than before. Payments are also simple--if you are like me and just want to use Apple Pay for everything, that's an option! I also feel like the cost is reasonable, especially for how luxurious the experience is. Anyway I could go on and on, but I feel so fortunate to work with Kindness Cleaning and recommend them with enthusiasm!

Super great service! We called Mike to clean 3 bedrooms and our living room and he did a great job…read more Super courteous, explained the process, and wow our carpet feels amazing! We've gotten our carpet cleaned by others before and they'd leave soapy residue and take forever to dry, but this feels fluffy and fresh. Mike went above and beyond by offering us shoe covers and furniture blocks so we wouldn't get our feet or furniture wet while the carpet was drying which we greatly appreciated! If we need a touch up for our carpets, we're for sure going for Mike! PS: the soap smelled SO good :)

Inquired for a quote on sectional couch cleaning from a different company and my Yelp suggested to…read moresend out my inquiry to other competitors to see my options. This was the response I got in my messages from this establishment. Thank you for taking the time and energy to reply with a rude answer.

I try not to leave negative reviews but I don't want anyone to deal with what I had to deal with…read more Spoke with Alan from the company to get a quote requested a moving out kitchen and bathroom clean up he insisted on adding the whole place ensuring me they would get the place cleared for inspection. Unfortunately it was misleading they cleaners came and cleaned they called me when they were done I missed the call, called back 5 minutes later no answer and when I went back up they were gone. The cleaning was okay some things great to be fair like the fridge but the oven, window floorboards and various spots around the apartment looked like they weren't touched or not cleaned enough. We did the walk through with the property and they noted all the areas that were still dirty. So unfortunately I still have to pay to have it cleaned properly. I would not recommend this service.

Two stars solely because the cleaning staff is excellent--consistent and thorough every time…read more Unfortunately, my issue is with the owner, Clarissa, and the front office staff. Here's a breakdown of my experience with my 1BR/1BA apartment in Oakland: 1) Starting Services: I was initially quoted $200 for a deep clean and $150 for monthly cleanings afterward. A few months in, I noticed I was still being charged $200 monthly. When I reached out, the staff offered a "frequency discount" to bring it down to $180--a bit frustrating, considering the lack of transparency from the start. 2) Move-Out Cleaning: As I was moving out, I realized I had a cleaning scheduled right before handing over my keys, so I kept it on the books. When the cleaner arrived, they called to inform me that a move-out cleaning was priced differently, which I was unaware of. Initially, the front desk staff quoted $200 for the move-out, given the apartment's good condition from regular monthly cleanings. However, 30 minutes into the clean, they called back, saying Clarissa now demanded $280, the rate on their website. I tried discussing the jump, given there was no furniture left in the unit, but Clarissa simply pointed to the website and refused to acknowledge the misquote from her team, nor did she offer any apology for the confusion. It's unfortunate because I'd love to continue using this company--the cleaning staff themselves are great. But the inconsistent pricing, lack of clear communication, and dismissive attitude from the owner make it hard to recommend them.

This is my go to carpet and home cleaning company of choice. They never disappoint! I've been using…read morethem for 10 years now and they always do a great job. For what you get no other company comes close The staff and techs were amazing for us. These guys are not like the others they are very upfront about costs and services. They came out last minute to do a water damage job. our laundry machine backed up and overflowed. They extracted the excess water, deodorized, and deep cleaned the entire area. They were booked but called and opened space for us since I explained it was urgent matter. I've learned from experience pay them what they're worth and you won't be disappointed. Thanks again GoPro te

They did an excellent job cleaning our carpets. we were concerned we'd have to spend a ton of money…read morereplacing them but they definitely saved the day and brought the carpets back to new conditions. Would strongly recommend them and will be using them again!