Update: in response to the owner, 1. It is not a wrong booking, I asked the person on the phone why the system/website doesn't let me book for the 19 and he said to just choose the 20 and he can fixed it in the back end. Not my problem. 2. The paint jobs that you keep hinging on are only located in the BATHROOMS which I never complain about. The dust and dirt stain left behind were on my brandnew kitchen cabinets as seen in the photos which were never painted. No construction were going in kitchen or livingroom. Continue with the lies just to show how your business is. 3. Who has the time to continue texting with you? There is a small window of opportunity to get the house ready for move in. Why do I have to take in account that you would failed on your jobs or allow you second chance to fix your mistake. 4. The house is within the square footage in the quote. It is not significantly larger nor should it be a surprised for your employees. Don't bargain once you quoted or accept client service. 5. Your employee pulled the blinds and it fell, I stepped in and asked her if she can put it back she spoken in Spanish and said 'si'. Don't tell me they didn't break them. You can continue your lies. Lastly, if there were ever a sincere apology immediately after I pointed out the issues from my first message I wouldn't have to justify with all of the proofs so shame on you for trying to go back and forth before offer to discounted me tips money. ---------------- First, I gave 1 star for their responsiveness and for the last minute booking. Other than that the service itself deserves no star. They charged me for all the items included in a regular move-in/out service plus additional for carpet cleaning and $10 extra bucks for a ceiling fan but keep negotiating afterward that certain things were not included once I pointed out how the job wasn't done or was not done well. Here are the issues: 1. One of them broke the blinds off of one window during her cleaning. I pointed it out and she said she will put it back. Unfortunately, the hinge is broken now and it fall off soon after they left. She was so rough with all of my chandeliers and blinds. But at the end all the blinds still dirty. They claimed they only swifer it. Well then why do i hire you. 2. The back sliding glass door to my backyard went off rail and got stuck due to cleaners rough handling and pushing on it, costing us an hour to fix and ending up replace railing. 3. They also did not do a good job cleaning the master bathroom. Master closet has two tools and one bag of toilet paper on an empty open shelf and she didn't lift or push it around to clean, she skipped the entire closet instead. It was still all dusty. The floor and all six other shelves. 4. The kitchen cabinets exterior are still dirty (see pictures). Inside kitchen cabinets, and outside were not wiped down properly. They reported back to their boss that because my cabinets were full which was a lie. 5. The fridge was still very dirty and same condition as before during the final check. I had to ask them to redo. If I did not check it would have been a waste of money. My oven is brandnew so save to say there is no grease yet they didn't even wipe off the outside glass or handles properly. The only that was properly done was the carpet cleaning which a guy came separately and washed steamed and left. Overall, I appreciated the fast appointment but the work wasn't done properly. I still tipped them some $ but I'm not happy with the results. Will never ever book this service and do not recommend anyone fall for the cheap price. read more

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DO NOT TRUST THIS CLEANING SERVICE! They are unprofessional, their basic deep, cleaning, service lax, mini features that you would normally see with such a service (fridge inside). Their website clearly state that they will not charge your credit card at the time of booking.... See the photo below. You're right they don't charge you until after your service is completed but buried in their fine print is that they will place a hold on your card for the same amount. They had no problem doing it either. All smiles. I wouldn't trust these people in my house for anything . These are the type of people that steal. read more

Mopping Cleaning Services - Lies! You will be charged an unauthorized hold that they claim as part of their fine print terms and conditions. - Home Cleaning Near Me

The cleaning person did good in the bathroom but didn't the stove well enough to pass inspection and blinds in kitchen were filthy. Basically was told they wouldn't come just to clean stove not blinds, manager just goes all 'company policy, 24 hours notice " no resolution have to pay landlord cleaning fee now read more

We are very impressed with Mopping cleaning service. After the last company discontinued with us MCS came through and made everything painless. Their online questionnaire was straight forward and the ladies left nice finishing touches after we booked the heavy deep cleaning. I highly recommend them if you're looking for a thorough and reliable company. We appreciate everything and will continue scheduled cleanings. Thank you! read more

Mopping Cleaning Services - Home Cleaning Near Me

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I truly appreciated the prompt response from the initial quote request to setting up an appointment within 2 days of my needs. I am a Realtor® and always appreciate a reliable vendor to help serve my clients. I greatly appreciated the crew asking me to check their work in the areas around the home. The home was thoroughly cleaned and the carpets were steamed cleaned (with the heavy traffic & stained areas being treated with utmost care). I would use them again and recommend them. read more

Mopping Cleaning Services - Home Cleaning Near Me

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The website is very professional appearing. We were excited to have a thorough house cleaning. Sadly to say it was extremely disappointing. We paid a lot for the initial "standard deep cleaning" that is required prior to the $180 for recurring cleanings. Their presentation was spectacular but the actual service was atrocious!! My housekeeper before COVID was brilliant by comparison, and under $100. read more

Have used this company a few times, always outstanding quality work when it comes to thorough cleaning, easy to navigate web portal makes it simple to change things, value works great for my budget, and finally flexible timing that works with my schedule. read more

We have used this service for years in the Bay Area and kept the service when we moved to Sacramento. The cleaners do an amazing job and truly go above and beyond. I cannot say enough great things about this service. They are punctual and pay close attention to details while cleaning. I'm not sure how they stack up when it comes to pricing compared to other cleaning services, but I feel like I'm getting good value for the money spent. If you're in the market for a regular house cleaning service, look no further 5/5. read more

After trying a few house cleaning services, I can easily say Maria of Mopping Cleaning Services has been the best experience to date! She arrived on time, did the most thorough job cleaning I have had yet, and had a friendly, kind demeanor. You can tell she takes pride in helping beautify homes. I'm looking forward to her next visit in two weeks. read more

I booked to have my house deep cleaned and let me tell you it was anything but that! 7 windows did not get cleaned, other than the glass. Parts of our baseboards were not cleaned and parts of our kitchen counter. Let's just say they did not do a good job "deep cleaning" it seemed like a very basic clean. The owner did work with me and offered to have the workers return to clean the areas missed. It was a lot to get done, I had plans and quite frankly I didn't trust the same 2 people doing it again. Ultimately he refunded me $50. read more

I had booked a heavy duty move-in cleaning with them along with carpet steaming and power washing the garage. I chose this option so they address deeper areas of the house before we move in but they had clearly missed some very visible spots. The refrigerator was hardly clean. We had to spend about an hour to clean it. The microwave door and gas stove grill was still greased. There were cobwebs on the ceiling (which we were specifically told that those will be addressed). The dishwasher had stains of buildup which was not taken care of (heavy duty includes cleaning all the appliances inside out). Overall, not very satisfied but they did do a good job with carpet steaming and power wash. The bathrooms were also cleaned well. Not sure if I will be using their service in the future. read more

I had my house cleaned recently. The team was very efficient and prompt from start to finish. I received the quotes within minutes of my inquiry. The owner provided me with a thorough list of all the services included and ( not included) in the package. The cleaning team arrived a bit (15 mins.) later than the given time range, however, I was promptly notified about the delay. The team also apologized for the delay. During the cleaning process, the cleaning team did not interfere with our daily routine asking for this or that. After the cleaning, every nook and cranny in my house was spotlessly cleaned and polished! I highly recommend this cleaning service! read more

Cleaned our two-story home for first time today and I couldn't be happier. I walked in and it smelled clean. Every surface was wiped down and dusted. My bathtubs were the cleanest I have ever seen them even after using other cleaning people and doing them myself. I will be rebooking for regular cleaning. read more

We ordered a regular whole house clean + steam carpet. 2 ladies showed up on time, did a thorough job in cleaning the whole house. They are very polite and quiet as well. The carpet cleaning tech also did a pretty good job, though the staff came an hour late, which messed up our schedule a bit. In general really good experience, definitely recommend to others! read more

Awesome job show up on time I was really impressed with the work done will definitely use Mopping Cleaning Services again

The team did an outstanding job and the communications from the company (order confirmation, reminder of upcoming cleaning, etc.) were very clear and helpful. read more

The service did a full deep clean of my house. They did an amazing job. They cleaned things that I didn't even know needed cleaning! It is well worth the value. I had a team of two. They were pleasant and happy to help. It was just an all-around good experience! I would recommend them to all! read more

I had Mopping Cleaning Service do a deep move in clean and they did a great job! Would definitely use them again.

We hired MCS for our move-in cleaning of our new house after months of construction. Two people showed up - on time! - and worked hard every minute until the whole house sparkled!! We are very appreciative and will use them again!! read more

Mopping Cleaning Service was really good! Their staff Patricia was friendly and punctual. For sure I'll recommend them to my friends! Thank you for the great service Patricia and Mopping! :) read more

I got my first heavy duty cleaning done by the team last week and they did an amazing job! The business is very responsive and update you promptly on any change in plans. The cleaners themselves took care of the COVID restrictions and were very detailed in their work. I am going to continue getting monthly cleaning with these guys and hopefully the experience would only get better! read more

I hired Valdete and her husband to deep clean my messy home and they did a fabulous job, cleaning tirelessly for hours in every nook and cranny you can imagine, removing all the dust of a Davis (homes have more dust in dry, agricultural area Davis), Australian shepherd containing home (LOTS of shedding). They worked so hard I felt guilty, but they left my home, my refrigerator, my freezer, my oven, my everything sparkling clean, ready to show the real estate lady. I can't recommend Valdete and her husband any higher. read more

Great service..Easy to make an appointment and upfront quote and no hidden fees..Best of all my house looks sparkling.. Thanks and great job read more

I had my house cleaned for a "move out cleaning and carpet shampooing" in Napa on June 28th. I paid over $650 (including cash tip) for these services prior to moving out of our rental home. As I said, we were moving out the next day, so I didn't THOROUGHLY look over everything (and that was a big mistake). Fast forward to now, I received a call a few weeks ago from my property management company (who manages the rental I hired them to clean) and they were reviewing how much of my security deposit I would get back. They knew I had the place professionally cleaned ( I had to forward them this receipt as proof) but they (as well as myself) were absolutely HORRIFIED to see what the "professional" cleaners had used to clean the brand new, stainless steel refrigerator. Please see the pictures and screen shots of the damage costs below. The cleaners seemingly used a SOS brush to clean a STAINLESS STEEL fridge and absolutely ruined the doors with scratches that cannot be prepared. The property owner was FURIOUS and they were unable to "buff" or get the horrendous amount of scratches out and needed to repurchase NEW doors for the entire refrigerator. Due to these "professional" cleaners negligence or ignorance when cleaning a stainless steel fridge, this cost me $1,383.12 out of my security. So, in addition to the $650 I paid for "professional" move out cleaning, I paid over 2 THOUSAND DOLLARS for this disaster. I didn't want to write this review. I messaged this company prior and they replied SO unprofessionally and got upset with ME for "accusing" them of this. I gave them a chance to make this right and they didn't. I was looking for at least a refund on the cleaning services, so I could get some money back. What a disaster. read more

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I think I got them on an off day. I purchased a heavy-duty move-in cleaning specifically because I needed certain things done in addition to the ones included in the regular cleaning. Those included, cleaning grease off of the kitchen ceiling, cleaning cabinet doors inside and out, wiping smudges off the walls, removing light mold off of the bathroom ceiling, and dusting the blinds. A week and a half later, I was still cleaning all of the above which the cleaner missed. Plus I also had to clean basic things like grease behind the stove knobs, all the kitchen backsplash, and the front of all the appliances. Make sure that if you have a complaint about the service, you do it within the 24 hours following the cleaning so you can have the crew come back out and finish the job. Otherwise, their policy is to give you a discount on a second cleaning. After complaining about the policy and the quality of the service received, I got 20% refunded. I realize that only one cleaner was sent out when the original crew could not do it and that it was done at great expense to the company (since the cleaner might not have been local). However, a better outcome would have been to cancel or reschedule the cleaning rather than attempting to complete a job that was just too big for one person. read more

Great team, my expectations were exceeded.

They did a very good job with reasonable price and I definitely will recommend and use them again.

Ludmilla and E Olga did an amazing job. Transparent pricing, will strongly recommend.

Mopping cleaning service was responsive. I booked on a Thursday and they cleaned the entire house -post construction and move out clean on Monday We had already moved across the country. I booked this service via their website. They arrived on time and did a great job! Our real estate agent said the property was sparkling! Thank you! read more

Great service. The team did an excellent job on our move-out cleaning. I would highly recommend hiring them for your cleaning needs.

These folks did a great job! The house is clean and smells clean too. Ha! Very courteous and prompt.

I worked with Camilla and her crew in Sacramento when I lived out there so it was almost a dream to see she also relocated to the Bay Area! The process to book online was easy and efficient. I like how they email you who is coming to your home along with the services they will be providing before they come. Maria was prompt, patient and kind. I came home and was SO HAPPY with how immaculately clean my home was. Maria cleaned under beds, window seals, corners I haven't been able to reach or get too (like behind my stove) and really went above and beyond my expectations. She even text me before she left with pictures to make sure I was happy. She also offered to clean my oven again next time she came because she wasn't able to get all the spots out- I can't argue with that because it was pretty dirty and she still did a great job getting it clean. There is a language barrier but she was able to use google translate for us both to relay information back and forth with no problem. I am definitely going to schedule regular cleanings and look forward to seeing Maria again. read more

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Quick availability, housekeepers arrived on time and work done as promised on website within time allotment. I will use them again in the future. read more

I ordered a whole house regular cleaning as we are getting ready to put our house on the market. We had new carpet installed and windows washed by another company prior to the house cleaning. The two ladies who arrived to clean the house were a bit early but that was ok. They were delightful, conscientious, and thorough. I have never been able to get my laminate floors to shine but they did! I was very impressed. Great service! EXCELLENT AMAZING. I can't say enough. The work they did was of higher quality than what i was expecting. read more

I have used this company for two deep cleans of a 6 bedroom, 5 bathroom house. The Zebulon family team showed up (early!) each time and did a super job. They do not speak English, but it didn't matter: with a translation app and through the office (staff available while team is cleaning), Portuguese to English was hmanaged. They were thorough and paid attention to detail and I am very happy. It is a good idea to review what services are provided and what are not. (For instance, a deep clean doesn't include the inside of the refrigerator unless you specifically contract for that; it DOES include inside of the oven.) Communicating with the office clearly before your cleaning is important (and easy!). I have now scheduled several months going forward because I feel confident that they know what they are doing. read more

Right off the bat they text me and try to upsell me to services I don't need and had already turned down multiple times. Once I declined, they began to complain that there were items in my house, all of which were included on their list of services for the heavy duty move out clean, that were dirty. Complaining that my house hasn't been professionally cleaned in a while. Umm ok, that's why I'm paying you $120 per hour.. right?!? This is like a restaurant complaining their customers are hungry - makes no sense. Then they start sending me pictures of the items (again, all of them are in the list of services to be provided) and setting the stage for charging me more money. Perhaps if the workers were cleaning rather than taking pictures of dirty items, they'd finish the job on-time. I could understand if there were things I was expecting to be done that weren't on the list they provided in their email, but that's not the case. It's obvious they're just trying to milk more money from me, when I've already paid over $400 for 3.5 hours. So when they were "done" and I walk through the place I could literally run my finger on surfaces and see the dirt on my fingertip, but since they we're going to charge me more to do the rest of the cleaning, I just sent them on their way. Not thorough at all. 2 people, 4 hours, I could have done more by myself in that time. Trust me, pick a different company unless you want to clean your own house after they're done. These guys are shady!!!!! Ohh, and the best part is them going on the offensive w the text messages afterwards (and likely below in response to my review.) read more

What an incredible job and work ethic Ludmilla and Nalva did and have. I get that the typical house cleaning is $160 but this was so well worth it so understand you're paying more and it's worth it. I think this would have mentally and physically broken our regular Housecleaner. 8 month renovation remodel with a horrible sawdust, tile dust build up. The ladies started at 8:00 a.m. and worked beyond 9:00 p.m. Clearly proud of their work, after finishing the 2nd floor first they wanted me to inspect their work up there. They made it like a new home. Baseboards, inside the windows. They did not stop until it was done. I am impressed beyond words. Thank you Mopping, Ludmilla,and Nalva for making my house spotless. I don't have good before and after pictures but that cubby thing in the pics below was caked in sawdust. window frames as you can see are spotless read more

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I've been using Mopping Cleaning Services for about 3 months now, and I'm thrilled to have found them. I tried another cleaning service before... that company cost almost double and was not at thorough as MCS. Things I love: - the online scheduling platform (so easy to book / reschedule / change the type of cleaning / adjust payments) - the reminders about upcoming cleanings via email (really helpful if I need to reschedule) - the team... friendly, thorough, professional, trustworthy, reliable - the quality of cleaning I'm so impressed with this company. Highly recommend. read more

Rafael and his team went above and beyond and got rid of some nasty stains on the walls. Highly recommend!

Great job! Easy scheduling and they even showed up early. Very polite and professional! 100% recommended.