Love my new dr and pa! My husband and I just switched to this office and couldn't be happier, we…read morefeel like we're in great hands here. Office staff is great & friendly too.

Dr. I was knowledgeable during my initial consultation. As a patient with a history of low…read moretestosterone following an orchiectomy during stage 4 testicular cancer treatment, I needed testosterone replacement therapy. While the doctor prescribed the appropriate medication, the administrative handling of my care was severely lacking. When I attempted to pick up my prescription, the pharmacy informed me that a prior authorization was required. Despite leaving numerous voicemails at the front office, no one returned my calls. The staff only responds through the patient portal, and even then, communication is slow. I eventually went to the office in person to request they submit the prior authorization, and they assured me they would. After checking with the pharmacy for three consecutive days with no progress, I contacted my insurance company directly. They informed me the prior authorization had been denied because it wasn't submitted on time--they received it the day after the denial. The office agreed to file an appeal through the portal, which took weeks to months to process, only to be denied again. After spending over three months trying to get a single, medically necessary medication approved, I have nothing to show for it. The staff appeared annoyed when I followed up, which felt particularly unfair given that proper initial handling would have saved everyone significant time and frustration. I will not be returning to this practice.

If I could give zero stars I would... Atrocious customer support! Saw the doctor as a new patient…read morein March and NEVER HEARD back from The office! Forced me to Follow up in April and again in May. It's now June and I called the office again and was confronted with arguments that they Sent me Messages in text and emailing, no help, just disputing facts which I never received any messages. DO NOT recommend if you want to be treated with care or any consideration! Horrible experience as a new patient, and I was paying cash! Do not recommend, his staff is incompetent too.

I had an appointment with Dr. Castorino at 11:00am today. It was my first time at this medical…read morecenter so I was kind of confused how to get to his office. I got there on time even though I tried to get there 30 minutes early. If you're confused, I had to go up to level two to find the office and it's all the way in the corner. The staff was very nice and understanding. I will definitely recommend seeing him. He was very knowledgeable and listened to everything I had to say. He worked with me very well and was very patient . Definitely recommend this office I needed help with my thyroid issue.

Such a refreshing experience to visit with a doctor that truly looks at the root causes of your…read moresymptoms. I highly recommend Dr. Nikogosian. Brooke his office manager is fantastic as well.

Dr. Nikogosian is TOP NOTCH! I sought his care for my child with autism and mold toxicity after…read moremany years of pursuing biomedical treatment. His care for my child really stands apart from the other practitioners we've seen over the years, including the very top MAPS- certified doctors in the country. Through my journey I have gained a lot of expertise in the biomedical treatment of autism symptoms and I can say that his recommendations are the best there is. His reports are very detailed and thorough. The supplements he recommends are the very best in terms of quality, but also from the perspective of ease of administration for a child. Now, if this is your first biomedical consult, you might be overwhelmed by the number of supplements he recommends. The way I look at it is he puts everything on the table so you can take over as Dr. Mom/Dad. This saves you money. Other practitioners might make things simple by offering one supplement recommendation per visit, but you have to keep going back to pay them more. The most important thing is my child is making real progress! Family, friends, teachers and therapists are commenting that they see the difference. I'm also grateful to Dr. Nik for pushing me to try S2C. I didn't really believe him, but it turns out he was right. My child is a brilliant speller!!!!

I have had problems getting appointments but found going on Saturdays the best. Quick appointment…read moreand no wait, as well as great parking. They took time also, did not feel rushed.

Terrible. Why? : 1. Unreliable 2. Inconsistent 3. Forgetful 4. Difficult to get anything done with…read more5. New referral to a specialist? FORGET ABOUT IT. My PCP put in a referral request to them back in July for an endocrinologist. It's now the end of October and nothing changed and they never got back to me so I'm switching over to another medical group. Hopefully I never get put thru this place ever again.

Both Ricky and his wife were incredibly helpful. They were able to get me seen quickly and get me…read moreall the services and help I needed while providing comfort and care. I would definitely recommend them to anyone and already have two multiple friends need quick medical care.

From the owner: Welcome to a unique, world-class concierge medical service team serving Nevada and Washington. We…read moreserve you on your time! We are reinventing the way you achieve total health and wellness! Call or Text today for a virtual appointment! Our services include Weight Loss with Semaglutide and Tirzepatide, TRT, Hormone Replacement, primary care including labs and imaging, and MORE! We are eager to serve you, whether you are a local or a visitor! You can text us or call us anytime! With our service you get DIRECT access to your PA or NP. No waiting for an office assistant to give you an unsatisfactory answer. We make our patients our family!

Great experience! He and his staff spent a significant…read moreamount of time obtaining a thorough history (essential for complex metabolic conditions), performed a true physical exam, and offered numerous treatment options. Dr. Litchfield uses a whiteboard in the exam room to discuss your assessment and treatment plan options. His staff was great about sending off medications to the pharmacy, setting up additional testing, and scheduling follow up appointments. He is truly a great endocrinologist specialist! Although he is busy, you don't get the rushed feel that you may encounter in other offices! I would even pay cash to see him out of network!

Due to debilitating car accident I was given Medicare (even though nowhere near retirement age)…read more DR REID LITCHFIELD is on the Medicare List BUT when I called last week I was advised he no longer accepts Medicare patients ... then have your name taken off of the list!

Found this place through my insurance provider's website- this is the third doc I called to…read moreschedule an appointment, but the only one able to schedule me a visit within a reasonable amount of time- two weeks out versus three months, to be specific. Initial purpose of visit was to renew a prescription for my thyroid medication, which I knew would require blood work. Came in today and left with a prescription to start immediately, documents to take for my blood work at any nearby Quest center, and a follow up set for 3 weeks out. Very decent! Office staff at front desk was friendly and helpful. Doctor assistant I saw for weight/BP and initial visit conversation was pleasant and personable. Doctor himself came in quickly, was professional with a warm demeanor, and addressed my concerns thoroughly before moving on. The most impressive part though, is that from first walking in and completing initial paperwork, to waiting for a room, taking down my stats, seeing the doc, getting my prescription, and paying/setting my follow up appointment - I was in and out in under 45 minutes.

When you come to a place like this... you know news are not going to be fun, at all... And it seems…read morethe crew knows it. You wont get a lot of accussing questions... they are focused on what's next and ideas on how to move forward. First impression counts for you to want to come back... I will return. Give it a shot!

I LOVE Dr Falcone!! I've been seeing her since 2021. My GYN MD had retired & I was so nervous in…read morefinding another exceptional GYN & a co-worker who has a 2nd job in L&D recommend Dr. Falcone as she has worked with her in delivering babies & had nothing but nice things to say about her & she was 100% right! Dr. Falcone doesn't deliver babies anymore & I only need her for GYN needs as I'm not looking to get pregnant. She always arrives in the exam room with a big smile, she's super friendly, knowledgeable, gentle, caring & doesn't make you feel rushed. She's a great listener to any concerns or questions I have. One time when I arrived for my yearly exam I was super stressed after getting some bad news from my job & she actually took the time to let me confide in her on what was going on. This was so appreciated & she didn't need to do this for me, thank you because it helped to talk about the issue with the 1st human I happened to come in contact with after getting the phone call from my boss. I did have an issue with a staff member while waiting to be seen last year. She didn't normally work the front desk but she had a horrible demeanor & wasn't very professional. I did find out today that she no longer works there & that the doctor's had replaced their staff due to having too many issues with them so if you have run into any issues with them please give the doctor's another chance. I even had an issue getting a hold of my MD's MA last year & scheduling an appointment earlier this year. It does make it hard for patient's when they love their doctor but not their staff & unfortunately unprofessional, uneducated & rude staff can affect their practice. I was glad to know that something has been done about it. I love how they have their own lab in house so I don't have far to go when I want blood work done with my yearly exam. The phlebotomist has always been really nice, professional, gentle & friendly. I don't usually have to wait long to be called back & review home meds & what I'm in the office for. I do find it odd that the only vitals that the MA takes is your weight & blood pressure. No heart rate, respirations, temp. or your height. I have run into having trouble in not being able in getting an appointment for a "problem" in a timely manner which can be frustrating if it's something that needs attention & may be gone by the time you do get an appointment. I like when doctor's leave some extra time in their day to fill these requests. I'm so thankful that I have found Dr. Falcone after having my previous, young GYN retire back in 2020. 5 STARS for Dr. Falcone!! Thank you!

Henderson Yelpers, I…read moream very happy with Dr. Falcone. First, she is such a positive energy. She is also a wealth of information when it comes to women's health. I see her for my annual Pap and now I am seeing her for perimenopause symptoms and hormone replacement. She is so attentive and doesn't miss a step. I had tried the hormone pellets and they were great just not sustainable realistically long term financially for me, because insurance doesn't cover it. $500 every 3 months is tough for me so I was looking for another option. She asked all the questions for me so that I did not have to know everything to say. She even had information preprinted and gave it to me so that someone my age knows what I need to be doing for myself and my health. I was given an option that would be more affordable and I left the office feeling empowered and hopeful that I will be feeling better soon. She encouraged me to follow up in 9 months. She said she would refill my prescriptions and the back office staff asked me to call to schedule my appointment for October in April when the that part of schedule will open up. The office is busy and there are multiple doctors working and seeing patients. The front office is running smoothly though. I felt like they were pleasant. They have a long lobby with several areas with chairs to sit. The nurse that brought me back, took my vitals, roomed me, and was very nice. I recommend this office and especially Dr. Falcone. She is top notch. Very professional, knowledgeable, and has an excellent bedside manner. I am grateful to have her as my doctor. I would call ahead to check if they are contracted with your insurance and make a an appointment. They are conveniently located in Henderson and they are in a medical complex with a lot of parking. I definitely recommend Dr. Falcone if you need an Gyn.

I'm shocked. Just went to the office because this is what I usually do since it's so hard getting…read moresomeone on the phone. Well there is no more office! Closed permanently? Like everyone else I wasn't connected and don't know what to do. This is crazy.

caring and amazing. runs about but always finds the awesome moment to connect. Very sad that he…read moredecided to go with a concierge office as he is doing medicine for dollars. wish we could afford him but $300 is a lot of money for us. what happened to the hypocratic oath

Dr. Yoojin has truly been a lifesaver for me. I was going…read morethrough one of the most stressful periods of my life. The stress became so severe that my heart was racing uncontrollably. My primary doctor was concerned about a possible heart attack and sent me to the emergency room. Most of the stress seemed to affect the back of my neck and my head as well, causing severe muscle tension and constant headaches. After fainting twice, I was honestly terrified that something even more serious, like a stroke, might happen. I truly believe I was very fortunate to find this clinic during such a frightening time with my health. Because of these stress-related symptoms, I sought help from a cardiologist, a neurologist, and even a psychiatrist. I truly appreciated their care and efforts, but unfortunately, I did not experience much noticeable improvement. It wasn't until I started receiving acupuncture treatments here that I finally began to feel my body slowly recovering. My stressful situation has not gone away, so even with consistent treatment, I am not completely symptom-free. However, after receiving acupuncture treatments from Dr. Yoojin, I could actually feel the muscles in the back of my neck beginning to release. The muscles that had felt like solid rock gradually became softer, the pressure and tension around my neck and head eased, and my headaches became much more manageable. I still visit the clinic every two weeks, and my condition has improved so much compared with when I first came here. Looking back, it honestly scares me to think about how much worse I might be feeling today if I had never found this clinic. What makes Dr. Yoojin special is not only her excellent acupuncture skills; she also genuinely cares about her patients and supports them emotionally. Every time I visit, I leave feeling calmer, lighter, and more hopeful. I had been to several other acupuncture clinics before and had concerns about their cleanliness and hygiene. This clinic, however, is very clean and well-maintained, which made me feel even more comfortable and confident receiving treatment here. Acupuncture may still be unfamiliar to many people in the United States, but if you are struggling with chronic muscle tension, neck pain, shoulder pain, stress-related symptoms, or nerve discomfort, I highly recommend giving this clinic a try. Thank you, Dr. Yoojin, from the bottom of my heart.

My first acupuncture session was such a great experience! Dr. Zhao is very sweet and knowledgeable,…read moreand she made me feel comfortable the whole time. I'm feeling hopeful and excited for my healing journey