Amazing and professional services provided every time I needed a caregiver for my grandparents. Karen is absolutely fantastic and carrying and listens to you and delivers your needs. Thank you for all your help finding the right caregiver for my family. read more

I had my first experience with Rachel's Home Services yesterday. Marilyn arrived on time, was very pleasant, and worked steadily all day. She listened carefully to what I wanted, and asked appropriate questions. She did a great job cleaning for me. My experience was absolutely great. read more

After my initial conversation I called back to schedule a 5 hour appointment starting at 8 am. Maria showed up five minutes earlier to my delight and surprise. She did a great job with my place which needed some deep care. Very happy anx read more

Great experience. They scheduled a cleaner for the agreed date and time, and the service was excellent. The cleaner arrived on time, was efficient, thorough, and did a fantastic job. Very reliable and easy to work with. Highly recommend! read more

The cleaning was done quickly and with expertise! Rachel's service is very responsive and works with whatever schedule you need with a cleaner that knows what they're doing read more

Great service! Our cleaning was very thorough and did a great job cleaning our place. Will be coming back

highly recommend using Rachel's Home Services for all your housekeeping and child care needs. They are great!

I've been planning to hire a housekeeper for a while, but was unsure how to find one with any sort of confidence in their abilities or reliability. A friend recommended Rachel's Home Services and I am very pleased with the outcome. They do all the vetting, so you don't have to and the $30 referral fee is quite reasonable. The housekeeper they assigned was easy to reach, she brought all of her own supplies, and she did an excellent job! I also like that we can make arrangements directly with her for future visits rather than going through the agency. However, it's nice to know we can obtain a new referral at a later date should our needs change and just pay the single fee. read more

I had my first cleaning and the lady did an awesome job will definitely use this service monthly going forward. Reliable on time thorough cleaning read more

I have been so pleased with the services I have received with Rachel's Home Services. Karen and her team have gone above and beyond to find us the perfect matches for all of our needs. They are responsive, professional, and have wonderful customer service from the beginning to end. I have hired multiple housekeepers from their agency and have always been satisfied. Most recently Karen assisted in finding a valuable caretaker for a family member and she had been an absolute blessing. Thank you Karen and team! read more

I used their services for the first time this week, on only 2 days' notice for someone to come clean & organize my apartment for 4 hours. They referred Paulina to me, who was great, thorough, and efficient, so much so that I've hired her to come back next week to work on more projects needed to clean & organize. Great service, would recommend to others and use again if needed. read more

Rachel's home services is very responsive and connects you to great cleaners. The value is worth it.

Do not bother hiring anyone from agency. Do not waste your time. They will have you interview candidates, none are legal and none are qualified. If you eventually did hire them, these cleaning ladies will leave with no reason and disrespect you. This should not be an operation business read more

I really like Rachel's services I used them 2 times already they very nice and customer service super quick I called and I had someone in the morning already, the cleaning was really good and definitely will keep using this company read more

The agency was very responsive and was able to get me connected with a lovely cleaning lady very quickly. Candy was on time (actually early), thorough, and took pride in her work. read more

So happy I booked a cleaning lady through them! The woman arrived on time, was very professional and a great cleaner. My house was super messy and she made it so nice and clean. Thanks Rachel! read more

This a proof of their customer service. They were hired for 5-6 hours top. Their lady was " cleaning " my bedroom for 3 hrs basically changing sheets and dusting 2 night stands she even didn't started with the bathroom. After I contact the agency, this is was their response. In google reviews they responded "We are in complete shock , you told us the moment she arrived that you didn't like her we told you to let her go." First it was not from the beginning. It was 3 hrs since she came ! Second if this is the professional service you sending to my house no thank you !! Third - that's your lady !! You should talk to her and explain ahead of time , you have 6 hrs top to complete our service . If she doesn't answer the service and your client brought this to your attention, you should talk to your lady and not dismiss it with " you should let he go " and what about the mess she created and not cleaned ? Why should I pay for 3 hrs for nothing ?? You guys are ridiculous and scammers!! Zero knowledge with cleaning! Sorry Guys it was too much for me to handle in one day . I had to clean after your lady left . The office didn't care a bit she is slow and not efficiency ( it's sounded that they actually told her to be slow so she can gain more hours) all they care that if it doesn't work for you they can provide a different cleaning lady for additional 30$ referral fee. They send me a lady 22 years old that get paid by the hour . And she took her time on my expense. She worked 8 hrs on changing sheets, cleaning one bedroom out of 4 . She lied when she said she clean the kitchen, bathrooms.she didn't use product only water and paper towels. I had to Clorox everything she touched and everything in the bathroom was cleaned after she left , she didn't clean the dining area and table , she didn't clean the kitchen /stove/floor/ microwave / sinc / cabinet She didn't clean the laundry room or the guest bathroom , she didn't clean my kids bedrooms . There is no point to have a cleaning company if you don't care about customers. If this review was worth it for you instead of taking care of your customers, so'll be it ! I just paid 200$ for absolutely nothing !!!!! ******* Rachel's home responded to this review, and sorry again but you guys ARE COMPLETELY LIERS . I HAD TO ADD THIS PHOTO - here IS SCREEN SHOT OF ME TELLING you AFTER 3 hrs she's is slow and she is not cleaning only pushing the time . You respond was " She's a really good deep cleaner " ignored completely we have agreed on top 6 hrs of cleaning, ignored she spending 3 hrs in one bedroom, you even suggested I will tel her to go , instead of actually doing her job with time frame we agreed to. There for you didn't care read more

Rachel’s Home Services - This a proof of their customer service. They were hired for 5-6 hours top. - Home Cleaning Near Me - Encino, California

Rachel's Home service is the best home servicing that I have found thus far! Karen was very professional, very respectful and understanding of my needs. Cleaning crew is always leaving my residences spotless, trustworthy and always on time. Pricing has also been very fair and if I could reward Rachel's home service a 6 star I would! Keep up the good work guys! read more

Came across Rachels Home Service randomly on FaceBook. Timing couldnt be better. The amount of respect from RHS was very much appreciated. They took the time to see what i needed and was able to deliver. They were very quick to respond to my messages or phone calls. They also followed up to make sure someone came, on time and if i was happy with their work. Great job guys. read more

Rachel's Home Services connected us with the best housekeepers and on short notice too. Highly recommend!!! Their work was impeccable and they added these cute touches attached in photos. read more

Rachel’s Home Services - cute! - Home Cleaning Near Me - Encino, California

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I wish I could give them zero stars and to make matters worse they haven't called back or done anything! They refunded me My 50$ service fee big whoop but that doesn't replaces the items that were stolen or the 140$ I gave their maids. This is so unprofessional! You'd think they'd call back and try and make it right but nope they don't care about me or the money I spent! I paid $140 for nothing I want my money back take a look at how horrible they clean They didn't even stay the mandatory full three hours and they stole make up from me and perfume!!!!!!who does that I want a refund for what I paid them and I want compensation for what they stole and st least a decent cleaning job! If I don't hear back I will call the police and The Better Business Bureau this is not OK read more

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I was asked to remove my first review last month because I was promised I would be helped, it's been some time now that we have asked Rachel to send us ELIGIBLE candidates that meet our criteria. They failed immensely. I asked for live in, a person I interview was only live out. I asked for housekeeping the person I was interviewing says she doesn't clean homes. I wasted MY time and MY money, and somehow Rachel has a good way of texting me telling me that it's my issue and she can no longer help me. I even upped my range 30 percent more per day to accommodate a better applicant pool and still was given candidates who were not experienced for the position. I would just stay away, I'm not sure where she finds these people for you to interview but they aren't qualified. she asks you for your money upfront. I even had to pay the person we hired who left after a day because she didn't want to be with kids - her agency fee. Unprofessional and really just bad candidates. Unfortunate series of events. I can't wait to see her response because I know it's going to be turned around unfortunately. So sorry Rachel, I have been left to just leave these reviews to at least give other people the decency to look elsewhere and not loose their money with you. read more

I will simply explain what happened: I paid a $25 non-refundable agency fee. I signed a bunch of paperwork. I was told the cleaning person would be at my house at 10am today. At 10:28am I called no answer. Texted and asked if they are running late. Waited for a response. Wondered if it was a scam. Was finally told she should have texted me...she has an appointment and will come an hour late. I said fine. After 10 more minutes she texted me herself to say she's coming later than an hour. I realized that will drag too late into the day for me. Asked to cancel. Asked for fee back. Was told it would be "worth it" to wait. Was told I would not get my $25 back. A $25 lesson to be more careful who I am hiring next time. I am editing this review to say they have apologized and refunded the fee. I understand things happen and I appreciate this. Thank you read more

Rachel's home service was professional and worked hard to meet my timeline and my requirements. Finding the perfect nanny is a huge task - and they've done a great job for us. Cece is a amazing person.She's following back and forth with me.she's wonderful!! It is with great pleasure that I highly recommend your services. read more

Rachel's home services has helped my family and I in many occasions. She provided us peace of mind with excellent communication, going above and beyond in terms of services provided. The company delivers quality house cleaners and was able to connect us with the right people to help us from day to day cleaning and babysitting. Highly recommend Rachel's home services for any home cleaning or nanny services. read more

Reached out to Rachel's Home Services for a detailed cleaning after a huge 30th birthday party I've thrown. They showed up promptly to my place and did an excellent job. Would totally hire again! read more

I'm writing an updated review for cleaning after management reached out to me to schedule a new service with different cleaners. Heira and Catalina came and did a fantastic job! I understand my house is big and can be a long job, which is why I hired professionals in the first place, and they did not disappoint. They were thorough and made sure I was happy with every room. They followed my instructions perfectly and even put everything back in its correct place which is a first for me with new cleaners! I just wish I had received this service the first time. If Yelp allowed half stars I would rate 4.5. Thank you to Karen again for taking the time to provide a better customer experience, most business owners wouldn't bother. I will hire again! read more

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I love this service! I've used them twice and they've sent me great people. I've also recommended them to several friends.

I hired Rachel's home services to clean my house.( after I tried to find one my self). In minutes she took all my information and request set up a day for 2 ladies to come. The ladies came on time and did a great job! Thank you for a great business and customer services. I highly recommend!! read more

I highly recommend this company! They made the process of finding a housekeeper as simple as a single phone call and we were completely satisfied with the services received. Karen is professional, experienced, and understanding of her clients' needs. She used these skills to match us with a housekeeper that delivered wonderful results. Our house is clean, the pricing is unmatched, and it was all well worth the nominal referral fee. Best call I made for our home maintenance needs in quite a while! Couldn't recommend more. read more

Thank you Rachel's Home Services for helping us find Maria! Maria was hired to help with a party we were having at our home. She was incredible from the second she arrived. Not only did she fulfill her tasks, she took initiative and did it all with a smile. Maria was so wonderful that all my friends want to hire her for their own events. Thank you for helping us find Maria on such short notice. The whole experience was effortless! read more

I would highly recommend Rachel's Home Services. They are a great home servicing company that I recently used. They replied very quick to my request. They have great communication and I was very happy with who they sent me. Karen was very professional and very understanding of what services I was looking for. Her pricing is very fair. I definitely would recommend their service's. read more

I was struggling to find a home cleaner for my place, thankfully I came across Rachel's home service! They very helpful and professional! I've used other home services and Rachel's is definitely the best. The booking was so simple and easy. I did have to pay a one time booking fee of $30 outside of the price of the service but altogether it was all still a lot cheaper than other what services offer. They were very flexible in getting me a same day booking. The cleaner Maria was amazing she was so friendly and professional. She cleaned my apartment spotless. I am so thankful for her help. She worked really hard and did such an amazing job. read more

I reached out to see if I could get a cleaning service the same day after a terrible experience with another company. I received a quick response and they were able to get someone out within two hours of me coming. The cleaning service was phenomenal and thorough and also quick which I appreciated. I'll be using this company for cleaning services moving forward, and I forgot to mention they are very affordable! read more

Got a response and a call in a minute. Very reliable service. The agent was able to find me two cleaners for me quickly specifically as I requested. The referral fee and cleaners fee were very reasonable. The cleaners are so good! I will be hiring them monthly. Thanks Rachel's Home Services! read more

Rachel’s Home Services - Well done very clean - Home Cleaning Near Me - Encino, California

Wonderful experience , Karen helped me get a nanny for my kids the interview process was easy , we did virtual interviews , they had 5 candidates for me , everyone they brought was great. Hard to choose from but we chose the perfect nanny and we are so happy ! Thank you for everything ! read more

Took 5 hours to clean and my house is still a mess. I asked for someone with cleaning supplies and She had none. A lot of my drawers were left open. There's papers on the floor. Empty water bottles not thrown away. It was honestly the worst clean I've ever had. Like absolutely horrible. Giving two stars because she was super nice. I feel like for 5 hours not much was done read more

Although I was not pleased with the referrals that the company sent me, they were quick and responsive. When I had issues with the cleaners and communication, Rachel's House cleaners were sure to get in touch with them so that my requests were heard. I would suggest that they notify future clients of language preference. I told them language preference was not an issue, however the cleaners would not speak to me and would only speak with a representative from Rachel's. If they were on time, my experience with communication would have been a different situation. I would request to at least get half of my money back of the referral fee because of the inconvenience and frustration. read more

Perfect service. Needed a last minute cleaning and Rachel's home services were able to help me find someone within less than 30 minutes. They came quick, did an amazing cleaning at my house and hardly had to lift a finger. Definitely will be recommending them to friends and family. read more

I contacted Rachel's services for home cleaning last week to clean my place. The lady that came was very nice and sweet and she cleaned the place really good! I was very happy with the service and i am very recommended if you guys are looking for a one time cleaning or if you looking for weekly or daily i think they also provide this service. Highly recommend! read more