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    Rachel’s Home Services

    4.5 (174 reviews)
    Closed Closed

    Services - Rachel’s Home Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Rachel’s Home Services Photos

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    5.0
    (4 reviews)
    Painters
    3.5
    (14 reviews)
    Office Cleaning
    5.0
    (12 reviews)
    Carpet Cleaning
    Responds in about 6 hrs
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    This a proof of their customer service. They were hired for 5-6 hours top.
    Maya S.

    This a proof of their customer service. They were hired for 5-6 hours top. Their lady was " cleaning " my bedroom for 3 hrs basically changing sheets and dusting 2 night stands she even didn't started with the bathroom. After I contact the agency, this is was their response. In google reviews they responded "We are in complete shock , you told us the moment she arrived that you didn't like her we told you to let her go." First it was not from the beginning. It was 3 hrs since she came ! Second if this is the professional service you sending to my house no thank you !! Third - that's your lady !! You should talk to her and explain ahead of time , you have 6 hrs top to complete our service . If she doesn't answer the service and your client brought this to your attention, you should talk to your lady and not dismiss it with " you should let he go " and what about the mess she created and not cleaned ? Why should I pay for 3 hrs for nothing ?? You guys are ridiculous and scammers!! Zero knowledge with cleaning! Sorry Guys it was too much for me to handle in one day . I had to clean after your lady left . The office didn't care a bit she is slow and not efficiency ( it's sounded that they actually told her to be slow so she can gain more hours) all they care that if it doesn't work for you they can provide a different cleaning lady for additional 30$ referral fee. They send me a lady 22 years old that get paid by the hour . And she took her time on my expense. She worked 8 hrs on changing sheets, cleaning one bedroom out of 4 . She lied when she said she clean the kitchen, bathrooms.she didn't use product only water and paper towels. I had to Clorox everything she touched and everything in the bathroom was cleaned after she left , she didn't clean the dining area and table , she didn't clean the kitchen /stove/floor/ microwave / sinc / cabinet She didn't clean the laundry room or the guest bathroom , she didn't clean my kids bedrooms . There is no point to have a cleaning company if you don't care about customers. If this review was worth it for you instead of taking care of your customers, so'll be it ! I just paid 200$ for absolutely nothing !!!!! ******* Rachel's home responded to this review, and sorry again but you guys ARE COMPLETELY LIERS . I HAD TO ADD THIS PHOTO - here IS SCREEN SHOT OF ME TELLING you AFTER 3 hrs she's is slow and she is not cleaning only pushing the time . You respond was " She's a really good deep cleaner " ignored completely we have agreed on top 6 hrs of cleaning, ignored she spending 3 hrs in one bedroom, you even suggested I will tel her to go , instead of actually doing her job with time frame we agreed to. There for you didn't care

    cute!
    Manda M.

    Rachel's Home Services connected us with the best housekeepers and on short notice too. Highly recommend!!! Their work was impeccable and they added these cute touches attached in photos.

    Disgusting

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    3 months ago

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    2 months ago

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    4 months ago

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    6 months ago

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    8 months ago

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    9 months ago

    Great service! Our cleaning was very thorough and did a great job cleaning our place. Will be coming back

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    7 months ago

    highly recommend using Rachel's Home Services for all your housekeeping and child care needs. They are great!

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    4 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    2 years ago

    Rachel's home services is very responsive and connects you to great cleaners. The value is worth it.

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Hello Manda, thank you for your kind words. It means a lot to us!

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    6 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

    I love this service! I've used them twice and they've sent me great people. I've also recommended them to several friends.

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    Thank you for your kind words !!

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    4 years ago

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    5 years ago

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    Page 1 of 5

    Rachel’s Home Services Reviews in Other Languages

    Ask the Community - Rachel’s Home Services

    Do u offer services for 90275?

    Yes

    Do you serve the San Gabriel area? Thanks.

    Yes

    Hello, Do you have nanny services available for the zip code 90043?

    Yes

    Do you have insurance?

    Yes our office is insured.

    Do you serve the Santa Monica area?

    Yes Of Course

    Don’t See Your Question? Ask Away!

    Review Highlights - Rachel’s Home Services

    Most recently Karen assisted in finding a valuable caretaker for a family member and she had been an absolute blessing.

    Mentioned in 27 reviews

    Read more highlights

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    These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

    I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

    Affordable Cleaning - Construction clean before

    Affordable Cleaning

    (113 reviews)

    Canoga Park

    Nicholas is great. We have worked with him the last 2 years. He works quickly, communicates…read moreclearly, and is very flexible with scheduling and our household needs. His prices are also more reasonable than many other cleaning services we have worked with in the past, which makes the quality of his work an even better value. What we appreciate most is that he listens to what we ask for and cleans the home the way we want it done. He is reliable, easy to work with, and takes care of things without making the process complicated. We genuinely like him and are very happy with his work. Highly recommend Nicholas to anyone looking for a dependable, affordable, and efficient home cleaner.

    We needed a top to bottom clean of our 4 bedroom 3 bathroom house after renting the place for a…read moreyear. The word forensic is the best way to describe what Nick did for us. Unreal. His work ethic and the results were so good we just kept adding things! After the solid clean of all surfaces, we had him clean the upholstered couches and chairs, all the windows inside and out (including the screens), he did all the cabinetry in the house, then he pressure washed all the outdoor areas (concrete and decking) and got on the roof and cleaned the skylights. Nick is detail oriented and fastidious, two great qualities for a cleaner. Our house was furnished, which certainly made the job more work for Nick, what with moving the furniture around etc, but he took it in stride. He seemed to really want to get the job done right. We highly recommend Nick, particularly for a DEEP CLEAN.

    Clean Fast - Kitchen

    Clean Fast

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    Valley Glen

    I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

    I've used Clean Fast's service a couple times now, and they've been awesome. Joshua is very kind,…read moreprofessional, and responds quickly. The cleaning service is absolutely amazing. Their attention to detail is unmatched. I appreciate that they communicate. I highly recommend them, and will tell my friends and family about them. I've had quotes from other companies and clean fast is very reasonable. They really get the job done.

    We Clean LA

    We Clean LA

    (143 reviews)

    Encino

    My experience was not up to my expectations. I reached out using Yelp's project plan feature asking…read morefor deep cleaning for a move-in and We Clean LA was the only one that was able to reply with a price estimate and availability, so thats a plus. Turnaround for booking was a day, but there was apparent miscommunication. I originally asked for a move in deep cleaning. The cleaners that arrived were told management only told them to plan 2 hours for a 'general' cleaning and told me at the time of the appointment that 2 hours wouldn't be enough to fully clean a 2bd/2bath 1100 sq ft condo. I wish this was communicated beforehand. So what did they get done in 2 hours? They took 40 minutes to clean a patio door and base of the doors. They were able to clean the entire the kitchen in the next hour. I liked that they cleaned the oven vent filters. Then spent the last 15 minutes cleaning window sills, which I ended up asking to be redone because they were in fact not cleaned when they verbally told me they had when I checked in with them. It probably would've been an additional 2 hours to get the rest of the home, which included 2 full bathrooms, and 3 closets. Ended up having to pick priorities at the time of the appointment, which again, was unexpected. Other notes: The cleaners had masks, but did not keep them on the entire duration (pulled down on chin everytime I walked in, not covering nose). Based on this alone, I would not recommend We Clean LA.

    I would hire this company again in a heartbeat. We've had Luisa and Jerry clean our ~1300 square…read morefoot apartment for over a year and a half now. They are prompt, friendly, and do a great job. They socialize with my fiancé and I and even love on our dog. They go above and beyond and make things more manageable for us as busy young professionals. As for the company itself, they are responsive to calls and emails, are quick to let you know if a scheduling issue comes up, and the value is unbeatable for the quality of work received. I have had no issues with no-shows, even throughout the pandemic, social justice protests, weather, etc. We are moving out of LA County this week and I am honestly heartbroken that we can't continue to employ this fabulous team. We will truly miss Luisa and Jerry. Call this company for your house cleaning needs- you will not be disappointed- especially if Luisa and Jerry are your assigned team.

    Rachel’s Home Services - homecleaning - Updated August 2026

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