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    Rack Attack - Las Vegas

    4.6 (28 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Jeff M.

    Updated Review - Rack Attack Las Vegas I originally reached out to Rack Attack Las Vegas looking for Thule Quick Grips for my Force 3 XL. After texting over photos and part numbers from another site, they quickly let me know I was chasing the wrong part. I appreciated the fast response--but then communication stopped cold. Multiple follow-ups asking for guidance went unanswered. Eventually, I ordered parts off Amazon, hoping they'd work. After posting a negative review, the team reached out just after close of business and re-engaged. I was told the correct parts were in stock, and I planned a visit for Monday. Today's Visit: I arrived to a completely empty sales floor--no customers, no staff. After waiting a few minutes, assuming someone might be watching the cameras or tied up in the back, I ended up calling the store's main number just to get service. An employee came out, confirmed my name and the items, and then made a snarky remark about the discount applied. I don't recall the exact wording--it caught me off guard--but after waiting around and having to call the store from inside just to get help, the sarcasm wasn't appreciated. That said, I did get the correct Thule Quick Grips (4 of them), at a discount, and they work perfectly. I genuinely appreciate that Rack Attack helped me land the right product--I doubt I would've figured it out without them. But the customer experience needs work. From texts being ignored until a negative review is posted, to having to literally call the store while standing inside it, to the unnecessary attitude--it's hard to feel good about the process. Rack Attack eventually delivered the right gear. But they've got to do better at acknowledging customers and following through without needing a public nudge.

    Rocky Mounts Hitch Bike rack
    Rodney B.

    Staff was awesome and very helpful. They were able to squeeze me in for a Hitch and Bike rack install. I originally came in for roof bike rack because I didn't think a hitch was available for my car but Chris steered me right. They were so accommodating that I ended up getting a Thule Roof Base Kit as well. Just in time for my Zion trip. This is the best place for all your rack, camper and hitch needs !

    Had my Camry YAKIMA RACKED and THULE BOXED
    Frankie S.

    Really great experience overall, gave an idea and budget to be shown options to pull the trigger on.. as busy as 1 person can be they still made it happen in 1 day to consult and install! Easily would recommend this business to anyone looking for their next project regarding roof racks and cargo boxes!!!

    Roof basket from front
    Victor J.

    Great products and customer service. They installed a roof basket and tow hitch receiver and very happy with results. Shout out to Chris and Ed for all of their help!

    Thule cargo rack

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    Chris was super helpful and provided excellent, knowledgeable service!! Will definitely recommend this place to friends

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    Ask the Community - Rack Attack - Las Vegas

    Review Highlights - Rack Attack - Las Vegas

    What impressed me even more was when I had a small issue after the install (caused by the product, not their work).

    Mentioned in 5 reviews

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    People searched for Hunting & Fishing Supplies 259 times last month within 15 miles of this business.

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    REI - Outside

    REI

    4.0(225 reviews)
    4.0 miWestside
    $$$

    Sometimes you have to wait a bit for help. But when they do get to you, every associate seems well…read moreprepared to answer questions. They even figured out how to use a gift card that was almost 20 years old. May be a lil pricey when it comes to apparel and snacks, but they make up for it in every other way. Nice selection. Nice people. Worth a visit

    I had the privilege of working in the shoe department today with Zack and Sam. Zack is extremely…read moreknowledgeable at distance hiking and truly understood what I needed based on my level of experience. Sam sure knows his shoes! He knows the stock backwards and forwards and what new shoes are on their way. He could tell me how different treads work with the types of terrain I hike and didn't even limit me to what was in the store. At one point, he helped me order a boot from the REI outlet store. When I returned a few weeks later because it wasn't perfect, he kept working with me and eventually found exactly what I needed. Even cooler, Sam remembered working with me previously and was able to pick up right where we left off. Ultimately, I tried on or trained with almost 10 boots and I'm so happy with the results. Thank you, REI, for hiring employees, who know what they're talking about and thank you, Sam and Zack, for your patience and persistence, in helping me find the most comfortable boot for when I hit the trail. Addendum: Elijah helped me choose a lightweight, cold-weather hiking coat. He listened to my needs and matched his knowledge of the inventory with my upcoming and long-term hiking goals. It was nice knowing he used the coats himself and so could give advice about specific features.

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    REI
    REI
    REI - Package located several feet from the front door.  The package was tossed over the gate.

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    Package located several feet from the front door. The package was tossed over the gate.

    Desert Outfitters - Desert Outfitters

    Desert Outfitters

    3.0(2 reviews)
    2.1 miWestside
    $$

    I rented a Gold Bug 2 Metal detector from Desert Outfitters last weekend. Older gentleman (didnt…read morecatch his name) was super polite and helpful. He patiently answered all my questions on different metal detectors, prospecting equipment, places to look for gold etc etc. I rented Gold Bug on Saturday, so it was mine to play for Saturday and Sunday since they are closed on Sunday. When i asked when is it due back on Monday he said whenever just give us a call and let us know when you're coming. Thats what i did. and since i worked all day Monday, i didnt return it untill 4:45PM which is basically closing time for them. All in All $20 and another hour conversation packed with useful information. I Already have the Whites GMT reserved for this weekend and looking forward to doing more business with Desert Outfitters!

    We drove all the way across Vegas to purchase rock tumbling supplies for our daughters tumbler…read more Once there, we browsed the store and found a few items she wanted. We went up to the front to pay and found the owner and his wife having a conversation with two different people. We stood there at the register for 15 min while they continued with their gabbing. My daughter standing there with money in hand and waiting for service. After standing for another 5 min I started to look around for cameras....thought we might be on some candid camera show or something...It was very obvious they knew we were there and made no attempt to hold their conversation long enough to so we could pay and be on our way. So, after 20 min of standing there , I took the items (@ $60 worth) and placed them back on the shelf. The owner and his wife seen me doing this and still did not make any attempt to give any service and so we left the store. This store is a joke!...they obviously know nothing of service and would rather have you stand there 20 min waiting to give them your money than offer you any service....Save your money and your time and shop elsewhere!...

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    Rack Attack - Las Vegas - huntingfishingsupplies - Updated May 2026

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