REI is the abbreviation for Recreational Equipment Inc. It is prounouced as it spells in its…read moreindividual letters, R E I. My daughters and I came to this location in Las Vegas to look for toe socks. What we found was more than toe socks. Each section is managed by super amazing staff who are educated and knowledgeable on the various products. Everyone we met was so friendly and nice. They shared the stories of their adventures. We had wonderful conversations and connected superbly. Shout out to the staff members who helped us find what we needed. Thank you All for your insightful expertise and above and beyond service. YOU ALL ROCK! Josh on toe socks Cat on athletic shoes Mike on shell jackets Jeremy (aka J) on register Besides the toe socks, I also got a gorgeous red shell jacket for myself. So cool! I signed up to be a lifetime member for a one-time cost of $30. They are running a promotion. I received a $30 bonus card to spend at store or online so it's a wash. Thank you REI!! Now let us all inspire and equip one another to get outside. REI has what you need to make it all possible from outdoor gear to foot wear to equipment and so much more. Become a member at REI and go shopping! Btw, free shipping for any online purchase.

It's been 3 years since my last review. I need to update! It's time, Thisthe best store It's always…read morea pleasure to to come here. I actually spend a lot of time trying to find the right fit for my hiking boots because of my odd feet. I hate returning things that don't work but it can't always be avoided. I get so much help and advise. The staff really knows the products . I need to throw out some names because they are so outstanding. Extra kudos to Mike in shoes and Diedre . I have dealt with them the most.,Jackson, Marina, Ashley have helped me too. I visited the store more than once this week out of necessity and my schedule. But have been known to stay for hours trying, untying, retrying shoes. They understand my problem skinny feet and give helpful advise and also socks even matter when it comes to hiking and I just want to say how thankful I am for the staff and I wish I knew a couple other names and the manager. They are all have the best service with patience and smiles I am so glad I became a member here. Also rewards add up and that's another plus.I should mention this review is for the Summerlin location in Las Vegas..

Chris made our experience at Rack Attack exceptional! From…read morestart to finish, he was knowledgeable, friendly, professional, and incredibly accommodating. He listened to what we needed, answered every question, and took the time to make sure we were completely happy with our purchase. What really sets Chris apart is the way he treats his customers. You never feel like you're just another sale. He genuinely cares about the experience you have and understands that taking great care of people is what brings them back. He definitely earned our future business. Great products are important, but great customer service is what makes you remember a business and return to it. Chris delivered that and more. If you're shopping at Rack Attack Las Vegas, ask for Chris. He is knowledgeable, patient, and truly goes above and beyond for his customers. We couldn't have asked for a better experience!

I thought I had to get rid of my roof top cargo box but they had the key I needed, yay! Love this…read moreplace.

Great durability, but the sizing is tough to figure out…read more I stopped by to pick up some outdoor gear and pants for my boyfriend. The quality of the materials is undeniably rugged and durable--the stitching and fabric feel like they could last forever. However, the fit is incredibly frustrating. The sizing seems to run very large and baggy compared to standard men's clothing brands, making it tough to find a good fit without him being there to try everything on in person. It's a good spot if you already know your exact size in this brand, but shopping for someone else here is a guessing game. If you're buying blindly, you can check out the size charts on the 5.11 Tactical Website first to minimize returns.

I'm retired Military and swore by 5.11 boots. I would ditch my issued Bates boots and buy my own…read moreCoyote Zip sides. I did three 12 month deployments to Iraq and then two to Afghanistan. They never let me down. Now 5.11 has gone cheap. I currently have a two month old pair and right now water is leaking into my sole from washing my truck. 5.11 just got big with Cabela's and Bass Pro and became a less than average boot. It's a shame. I loved the brand enough for 5 deployments. Now they are cheap crap.

Josh and Eric were awesome. The highlight of our Vegas trip. Highly highly recommend. You don't…read moreneed to be super-fit to do this. I would say determination is more important than strength and fitness. If you keep telling yourself you can do it, you move 1 inch at a time up the mountain face. I felt safe the entire time. Being in touch with nature and being able to interface with it like this was amazing.

I was looking for something they do not carry, but I will keep the store in mind since I am a hiker…read moreonce I heal from my surgery. Lot's of hiking and rock climbing gear.

I only go to this location because it is the closet sports store enroute. I really wanted to give…read morea higher rating, but I am constantly treated rudely when I simply ask if there's any military discount. When my husband asks, not only are they overly polite to him, but they thank him for his service. Mind you, I am the service member and he is the military spouse. I am always walking out ashamed because they are appalled that I had the nerve to ask for my own discount.

This location has a lot of everything when it comes to athletics. They have my favorite shoes "On…read moreCloud " & a very nice variety of them as well. There is a lot of too name brands for athletic gear to chose from. From girls-women's and boys-men's. Even if you are needing golf gear or fitness equipment they got it. The store is very clean and pretty easy to navigate through. The prices are comparable to other stores. Yet, it depends on what store you're comparing it to. The service is where they have dropped the ball. One thing you will always notice is how the sales team is nowhere to be found. Most of the time they seem to back in the back avoiding customers. When they do assist you. They point where something is and truly don't want to help you at all. I have had multiple experiences like this when I have come in to pick up items. I will say July 4th weekend. An amazing sales associate named Vanessa truly went out of her way and helped me look for some items in departments she didn't even work in. She even went into the back trailer that is dark and hot to find a pair of girls Nike pants. Which I had been in there before looking for the same ones. The system said that they had one available. Yet it was nowhere to be found on the floor. While Vanessa was helping me. Her team associates were in the back and not on the floor. I was told that the store gets hit with people stealing a lot. I can see why. The sales associates aren't even on the store floor. They're in the back hiding or "doing work". I recommend the store for your next shopping experience. However, find Vanessa to help you. You won't regret it. She deserves 10 Stars for her outstanding work and dedication. Thank you once again Vanessa!

James and Joanna are the nicest couple. James and his crew do the customizations and Joanna runs…read morethe office. We had James do a custom job on a refrigerator slider that just wouldn't fit in our Jeep by a smidgen. We had gone to a few other places before we found them with no success. James said no problem and got it done for us at a reasonable price. We decided then that he was our guy from then on. This time we needed to have a roof rack moved from one Jeep to another. Joanna ordered a piece we needed to make it work and coordinated the delivery and install for us. Everything went perfectly and easy peasy as expected. When working with James and Joanna you never get that " do your homework so they don't try to rip me off because I'm female " pit in my stomach. It's more like get my Jeep worked on while I visit a friend. Service - 5 stars, Quality of work - 5 stars, Reasonable pricing - 5 stars

Customer Service was excellent! James is extremely knowledgeable and helpful! Definitely coming…read moreback for all my overlanding needs!

Cameron has absolutely amazing customer service! I really want to recognize Cameron by name because…read morehis hospitality stood out. Cameron was already headed in a completely different direction when he noticed the curious and slightly lost look on my face. Without me even having to ask, Cameron stopped what he was doing, came over, and offered to assist me. That kind of attentiveness means a lot. Cameron made sure I found exactly what I needed and made me feel genuinely welcomed and cared for. Thank you so much, Cameron, for going out of your way to help. Exceptional customer service and great hospitality with a great selection

Amazing store for dog owners, outdoors people, hunters, fishers, boaters, campers, and more. Great…read moreselection, and great value. It is also a really fun place to visit even if you aren't shopping for anything specific. As a big-dog owner with a Doberman who is a service dog in training, I've now visited this store three times with my dog, and every trip has been fantastic. The store carries a huge variety of outdoor equipment, clothing, hunting and fishing gear, camping supplies, boating equipment, shoes, dog supplies, treats, toys, and more. I especially love the aquariums and taxidermy displays throughout the store--they make it feel more like an experience than just a store. There's also an archery range, outdoor seating, tractors on display, and a beautiful entrance with a wooden bridge over water. **** Why I especially love it for dogs in training**** For dogs that already have their basic commands down and are ready for more real-world exposure, I think this is an excellent environment. There are so many opportunities to practice: * Different surfaces: wooden bridges, smooth floors, carpet, stairs, rocks, etc. * New sights: taxidermy, boats, tractors, aquariums, hunting and camping equipment, and more. * New smells: fish bait, treats, snacks, clothing, shoes, other dogs, and people. (Smelling from a distance ofc, I don't let my dog stick her nose right up in there, that's rude haha) * Loose-leash walking and heeling: It's a large store, so there's plenty of room to practice navigating turns, corners, and aisles. * Down-stays: The many aisles make great opportunities to practice staying calmly while you browse. * Focus around distractions: On busier days, your dog may encounter children, adults, other dogs, and all the other activity that comes with a large store. * Tasking practice: For service dogs in training, it can be a useful environment to practice maintaining focus and performing tasks around distractions. * Confidence building: The variety of sights, sounds, smells, surfaces, and people can provide gentle exposure for dogs who need to build confidence. Of course, I would only recommend bringing dogs that are under control, non-aggressive, and have a reasonable foundation of basic obedience. And always follow the store's current pet/service-animal policies. As someone who can get a little anxious about whether my SDiT is behaving perfectly, I also appreciate how comfortable and welcoming this environment feels. I've had my dog do the occasional "drive-by nose boop" to someone we passed, and instead of feeling embarrassed, I've generally found people to be incredibly understanding and friendly. I've even met fellow big-dog owners and had conversations about Dobermans. One of my favorite moments was when my Doberman suddenly froze and intensely stared down an empty aisle with one paw lifted like she was "pointing" at something invisible. An employee and I both started laughing. **** Great for big-dog owners**** I've found their dog selection particularly useful for larger breeds. Because of the store's focus on outdoor and hunting dogs, I've noticed a better selection of larger-dog equipment than I often find at typical pet stores. They also carry things that can be useful beyond hunting, including scent-training supplies, life jackets for swimming, training equipment, toys, treats, and other gear. I could easily see using many of these products for scent work, dock diving, outdoor adventures, and general training. I also appreciate the selection of dog treats and the ability to find options with ingredients I feel comfortable giving my dog. **** Overall Experience **** The staff have always been friendly, personable, professional, and helpful--and sometimes genuinely funny. There's plenty of parking, and the outdoor area and entrance make the store feel inviting before you even walk inside. I also love that it's open until 10 p.m. on weekdays. To me, Bass Pro Shops feels like more than a store. It's almost like a little mini-world where you can shop, explore, train your dog, and see other people enjoying the store too. I highly recommend this place for hunters, boaters, fishers, campers, and outdoor enthusiasts.... but especially for dog owners whose dogs already have a foundation of obedience and are ready for more real-world exposure and distractions.

I rented a Gold Bug 2 Metal detector from Desert Outfitters last weekend. Older gentleman (didnt…read morecatch his name) was super polite and helpful. He patiently answered all my questions on different metal detectors, prospecting equipment, places to look for gold etc etc. I rented Gold Bug on Saturday, so it was mine to play for Saturday and Sunday since they are closed on Sunday. When i asked when is it due back on Monday he said whenever just give us a call and let us know when you're coming. Thats what i did. and since i worked all day Monday, i didnt return it untill 4:45PM which is basically closing time for them. All in All $20 and another hour conversation packed with useful information. I Already have the Whites GMT reserved for this weekend and looking forward to doing more business with Desert Outfitters!

We drove all the way across Vegas to purchase rock tumbling supplies for our daughters tumbler…read more Once there, we browsed the store and found a few items she wanted. We went up to the front to pay and found the owner and his wife having a conversation with two different people. We stood there at the register for 15 min while they continued with their gabbing. My daughter standing there with money in hand and waiting for service. After standing for another 5 min I started to look around for cameras....thought we might be on some candid camera show or something...It was very obvious they knew we were there and made no attempt to hold their conversation long enough to so we could pay and be on our way. So, after 20 min of standing there , I took the items (@ $60 worth) and placed them back on the shelf. The owner and his wife seen me doing this and still did not make any attempt to give any service and so we left the store. This store is a joke!...they obviously know nothing of service and would rather have you stand there 20 min waiting to give them your money than offer you any service....Save your money and your time and shop elsewhere!...

This place is huge! Lots of outdoor goodies to choose from. You can find items from guns to…read morecamping. Prices are reasonable. Check out the sales items. Great service! Store is very clean and well maintained. They even offer 5% discount for first time customers that sign up for free membership. I will definitely be back to purchase more items for the shooting range and other for outdoor items.

Great staff, gentleman in fishing section took the time to go through every rod and brand to help…read morefind me a medium light rod, got the right rod and weight. Was super helpful and really took the time to help me, super satisfied will always continue to shop here for outdoor needs!

I visited this store this past Friday, 3 May 24 after having to go to several other stores. The…read moreservice offered by the associates were impressive and remarkable. Brent was extremely knowledgeable and patient as I needed very specific items that had to spot on based on the circumstances of my purchase. Brent did an outstanding job making sure I had exactly what I needed and did so with professionalism and patience...thank you. Belle at the cash out was equally knowledgeable about my purchase as well as the pertinent sales discount available to me. She also made sure that I was aware of additional incentives being offered by the store. Belle expressed excellent customer service and was equally courteous and attentive...thank you Belle. Brent and Belle both represented the Big 5 Brand excellently.

Nobody helps you,the front counter girl was to busy on her phone and I left my sunglasses in the…read morestore after being not helped,and no sunglasses found after leaving for 5 minutes and coming back.The shoe guy also never came out....wtf