The older reviews are pretty rough but I took my chances. Even brought them up to the manager on…read moreduty and she stated the entire team is new within the last year. Had a great interaction! The store is clean and neatly organized, staff is friendly, and ended up walking out with the Patch of the Month after spending $125. Advice to those that have had a bad experience in the past, give them another shot!

Always great service! I put two different sales people through the wringer on two different days…read moremessing with plates and types of ruck packs and they were all awesome! 10/10!

The staff here are very helpful and friendly. Recently brought my bike in here for a tune up and…read morethey walked me through everything they were going to do. The store is always clean and can usually find what I'm looking for!

I recently brought my daughter to this location to try out a bicycle. Since it was our first visit,…read moreI didn't realize we needed to ask an associate for assistance before she sat on a bike at the test ride station. She pedaled just a few feet when an associate by the name of "Eric Jensen" abruptly approached us and told us that customers aren't allowed to ride inside the store. While I completely understand and respect that policy, the way he addressed us felt unnecessarily harsh and startled my daughter. A kinder, more understanding approach would have gone a long way -- especially when speaking to parents and children. We left feeling discouraged by the interaction, which was unfortunate since we were genuinely excited about finding her first bike.

Friendly staff, clean fish tank and the requisite stuffed game. No great deals but a normal store…read morevibe.

Stopped in to pick up some 15rd 5.56 magazines because of Colorado's stupid new law. Was back in…read morethe hunting section for 15 minutes watching the 5 people behind the counter help the 3 customers they had. Not a single one looked at me and even greeted me letting me know they would be with me. If anything, i only saw annoyed indifference. I did not scan the QR code to register for gun counter help as what I needed was on the floor. I finally asked one of the gentlemen behind the counter if someone could just quickly show me where the item I wanted was. He asked if I had scanned the QR code. At this point I gave up and went to the customer service desk. I have been in retail management for the last 30 years. While I understand that on occasion, one must wait for help. It has always been my rule that a customer must be at least, acknowledged within 30 seconds. Not only was I not greeted, i was presented with nothing greater than annoyed indifference. At customer service, the lady who helped me while I waited a long time to speak to the manager, was quite pleasant. Upon the arrival of the manager, I handed him my Cabela's silver card with an accumulated 220+ points and let him know you all can keep it. I am done. You have lost a customer. Good job on your training. I got my magazines at Sportsman's Warehouse in less than 5 minutes.

Our family of five skiers has spent a lot of money with Epic over the years (three growing kids)!…read moreWe've alway had a good experience until today, when I needed to exchange a set of brand new poles with the tag still on (just a tiny bit too tall for my growing teenage son, needed to exchange for one size smaller). My husband bought the poles last weekend, without me present, and of course he no longer had the receipt, as husbands are wont to do. I figured they have our purchases on file so I went in for the exchange. One staffer was super helpful, quickly grabbing a new set of poles in the size we needed. Unfortunately when the redhead went to do the exchange, she accused me of returning used poles because the rubber on the handles was slightly scuffed--I said no, they were just purchased last weekend and the tag is still on (with the snow was bad as it's been this year, we've hardly been up at all!). I said--that must be how you sell them, because you can see this new set I was just handed was also scuffed up on the handle. Of course after that she found the order (under my phone number not my husband's) but it feels pretty crappy to be accused of something when you're just a loyal customer trying to get the right size gear for your child. I have to say, I'll think twice before visiting this Park Meadows location again. Maybe Aurora will be better.

I had a fantastic experience at this location! Everyone is helpful, courteous, and truly knows…read moretheir ski gear. I purchased new boots in August and returned on 10/26/2025 to get them heat molded. Jason greeted me right away with a friendly handshake and went above and beyond to make sure everything fit perfectly. He took the time to listen to my concerns about my right foot, explained the process, and made precise adjustments until the fit was just right. I learned a lot about my boots just from chatting with him--he's professional, knowledgeable, and genuinely cares about his customers. Service like this really stands out. Thank you, Jason, for getting my boots mountain-ready and making the whole experience enjoyable. I'll definitely be back and highly recommend this location to anyone looking for ski gear or expert service!

I brought my skis and unaffixed bindings in, and I left with new boots and a set of skis ready for…read morethe slopes. What a great experience.

The service at this location is amazing no matter when you come in or what section you go to!…read moreWhether it be at the rental counter, the boot wall, the ski/ board wall, and the gear sections. Everywhere here the folks are knowledgeable and super nice. We've been coming here for years now but just now writing a review. We came in a few weeks ago for seasonal rentals and the guy that helped up was amazing and helped my little brother like he was his own. We had a gal help us in helmets and found us a good one for my little brother that he could grow into as well. I went in earlier this week to try on some boots and to get feedback on a pair I had to buy online. The gentleman helping me was amazing and super helpful in letting me know the ones I got were not suitable for my calf type and helped me find a very comfortable new ski boot. Overall this store is great and I love having it so close!

Best junk shop, focused on outdoor goods. Camping and fishing is downstairs, I almost missed it…read more Very nice and helpful staff also

What a great place this is and I had no idea it existed. A friend of mine bought a black powder…read morepistol from a local gun store and they referred us to this store. This entire store is consignment sporting goods stuff. Tents, sleeping bags, fishing equipment, black powder, ammunition and clothes such as boots and jackets. They even have an on sight gunsmith that really knows his shit. The staff was extremely helpful and really went all out to help us. The prices are considerably lower than buying new and the equipment was all in very reasonable shape. This place really is great to just browse. I found a few bags of 45 acp for dirt cheap. The parking is simple and the area is quiet. I will be checking this place out occasionally just to see what they have.

Service was so terrible. Had my 2 yr old and little baby; my wife was trying to get some shoes…read morehere. The workers took forever to help us, but we waited patiently as we understood it was busy. Then when my wife asked to get the shoes they brought the wrong ones out. She asked them again to bring the right ones and we waited for 25min and then just left. Bunch of kids running this location.

I'm so frustrated and disappointed in this store. I don't shop sporting goods stores very often…read moreand when I do it is most often Dick's Sporting Goods in Lone Tree Colorado. That's where I went today to purchase a birthday gift for my wife and it will probably be the last time I shop with them after today. Today was at least the 3rd time that I've purchased an item that was marketed at a significant discount but was rang up at full price. The first two times, I thought it might be simply errors in merchandising and signage. To be clear, I purchased two different sizes of a jacket off of a circular rack that held at least 6 more of the same style and color jackets. The signage on the top of the entire rack clearly said "40% off." I left the store, checked my receipt on the way to the car and returned inside to point out the discrepancy. The sales associate (different from the one that had checked me out) responded by saying "Honestly, these weren't the items on sale." She didn't bother to walk back to the rack to check the signage. She didn't apologize for the conflicting messages. She didn't call a manager to try making the customer happy. I do realize that it is not the sales associate's fault for deceptive signage so I wasn't rude or angry with her. I did keep my purchases (with the intent to return one when I figure out which size is the correct one for the recipient). But, I also did say that this was not the first time I had encountered this "clever but deceptive marketing in this store." And, I'm really tired of Dick's Sporting Goods in Lone Tree, Colorado playing their pricing games. I did double check online after leaving the store. Online the jackets I purchased are still listed at full price so I think I paid the correct price. However, management should verify and keep signage related to pricing current and accurate; and they should also correctly merchandise their stores. The fact that I have encountered this issue at this same store several times should give one pause before shopping here. I also realize that deceptive advertising is not legal and that I could also report this to the Better Business Bureau. I've considered that but decided to just take my business elsewhere.

This season I decided to use an older pair of my skis. My old bindings were not an option to…read morecontinue to use. I picked out different bindings. There was a bit of a problem with the new bindings. Sam in the repair shop communicated some details that were a bit of a hinderance. The bindings needed to be moved a wee bit forward due to previous mountings. Sam's professionalism and excellent communication, the issues were resolved very in an excellent manner. I'm LOVING skiing on my older skis. I feel so comfortable and accomplished on the mountain again. Thanks Sam!

Frank is by far the best boot fitter I've ever met! He knows his stuff like no one else!…read moreHe fit my wife for new ski boots and she couldn't be happier!