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    Racquet store

    4.7 (131 reviews)
    Closed 10:00 am - 3:00 pm

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    Reviews With Photos - Racquet store

    Best racquet store in south bay, latest racket including in demo service as well

    Best racquet store in South Bay,offer amazing demo services including all kinds of brands

    Kaetyng C.

    Vu Tennis is an extremely nice shop, but it's also on the expensive end since they sell at retail price without any discounts. We came to demo some rackets and the racket program ($30 + $250 deposit) lets you demo one racket at a time for a month. With the one racket restriction, it's a bit hard to compare similar rackets (eg. Blade 98 vs 104). You could opt into a second demo program to borrow 2 rackets at a time, but only one demo fee ($30) is waived per racket purchased. To waive both fees, you would have to buy two rackets. I thought it was strange that they don't waive labor costs for stringing when purchasing rackets through them. All the other stores I've purchased from had free stringing services as long as you purchased the racket from them. Racket Supply for instance, strings the racket and even throws in synthetic gut strings for free when purchasing through them. Costs: Demo program - $30 + $250 deposit (all refunded if you purchase a racket) Stringing service (2 day turnaround) - $15 Expedite service (1 hour turnaround) - +$5 Rackets - retail price Strings - retail price They also have a few other services such as changing grips, grommets, etc. If you don't mind paying retail price and not getting the benefit of free stringing services when purchasing a racket, then Vu Tennis is a great place to go due to the extensive stock they have. The rackets are also the latest models which is nice! Their staff is also nice and helpful, never pressuring us to buy anything whenever we drop by.

    Very nice service! Got all the questions answered and. Feel super welcomed as a beginner!

    Expert consultation by Vu. Incredible customer service experience!
    Saemlinh I.

    We made the trip from the Central Valley for this joint as there is only a department store with an extremely limited selection of racquets on-hand. When you get here, you'll notice that they have invested heavily in having racquets of various types, grip sizes, etc. available to check out. (Check the picture.) 2nd picture: Our new Wilson Blade 98 w/grip size of 4 1/8". Thanks, Vu, for the excellent advice! The owner, Vu, and his team were outstanding at providing us outstanding advice. He went beyond his station to provide us tips after finding flaws and our grip style and coached us at no charge. He provided another bonus as well because we were first time shoppers. I do recommend their online store for sure as they strung my wife's new racquet perfectly. But if it's not too far out of the way, you MUST make the trip to Vu's Tennis Store. We both recommend this store and will be returning for any and all of our tennis needs!!!

    Wilson/Babolat racket display

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    Photo of Neil M.
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    18 days ago

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    2 months ago

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    1 month ago

    Great service and options. Overall great experience and would come back. Got a great racquet for good price

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    10 months ago

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    11 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    1 year ago

    Great service. Prices are perfect. Was able to get shoes and strings done at a great value

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    1 year ago

    Came in to look for a new racquet for my son. First time here. Very friendly service. Good selection.

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    2 years ago

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    2 years ago

    Got an extreme racquet. The service is quick and the price is reasonable. Would come back future for stringing.

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    5 years ago

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    Photo of Ted B.
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    3 years ago

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    1 year ago

    good service and great selection of rackets at fair prices! def recommend and will match tw!

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    2 years ago

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    2 years ago

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    1 year ago

    Matt was a big help, he let me use his scissors and went above and beyond to help match / id my leather grip!

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    3 years ago

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    3 years ago

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    6 years ago

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    2 years ago

    Very friendly and staffs are very knowledgeable about the products. Easy to Park your car, right in front of the building.

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    2 years ago

    Good quality, precise and great communication. only downside was I had to wait 4 days for racquet restring.

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    3 years ago

    Go-to place to get the string job done. Store offers price match if you find a lower price elsewhere.

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    4 years ago

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    Page 1 of 4

    Ask the Community - Racquet store

    Did they move?

    Yes, they are now at 2370 Stevens Creek Blvd, San Jose, CA 95128.

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    Review Highlights - Racquet store

    If you want somewhere to start, go to Vu, he'll set up the essentials you need to get the tennis ball rolling.

    Mentioned in 44 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.4
    (130 reviews)
    6.0 mi
    $$

    Marcus was excellent with customer service. I really appreciate how professional he is. I was able…read moreto find all the things I needed and dicks has wonderful prices. Thanks Marcus

    Posting this as a cautionary tale for anyone buying shoes at Dick's Sporting Goods - Sunnyvale…read more This would have been a one star rating if not for Xavier in Footwear. Excellent service and attitude. I bought a pair of On Cloud shoes and within 5 days realized they were too big. The issue only showed up in real-world use: when walking downhill my foot slid forward into the toe box. That's not something you reliably catch by taking a few steps indoors. I went back to do a simple exchange (not a refund). The shoes were clean and in excellent condition. The only visible difference was very slight yellowing on the outsole contact pads -- noticeable under their bright store lighting but not dirty, or damaged. At first I was told the exchange would be fine. After further inspection, they reversed course and said the shoes were not "resaleable" due to wear. I spoke with multiple people (each initially identifying themselves as "the manager" before clarifying their role), and after a lot of back and forth the best options offered were: * 15% off a replacement pair, or * $60 store credit as a "no receipt return" value (they said this reflects the lowest recent selling price and excludes clearance). I ultimately took the $60 credit because my time is worth something and I needed the correct size. But the key takeaway is this: If you buy shoes here, assume you cannot test them outdoors -- even briefly -- without risking being denied an exchange. The 90-day return policy sounds generous, but in practice footwear appears to need to look completely unworn to qualify. I'm sharing this so others don't make the same assumption I did.

    Photos
    Convenient shoe request kiosk!
    Convenient shoe request kiosk!
    Taken with lighting at cash register
    Taken with lighting at cash register
    Entrance

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    Entrance
    The North Face Westfield Valley Fair Mall

    The North Face Westfield Valley Fair Mall

    3.3
    (74 reviews)
    0.5 mi
    $$$

    I went to north face at valley fair to exchange a Christmas gift, after trying a month prior with a…read morebit of a hard time from the staff at the time. I came across a associate named Paul who assisted me helped me with absolutely no problem. Recommended a few other items and gave excellent customer service. Paul is amazing. And because of the amazing experience I had with I will be returning to shop!

    I'm extremely disappointed with my experience at the Westfield North Face this holiday season…read more I visited this location after a staff member from the Stanford Shopping Center North Face called to confirm that the jacket I wanted was in stock. I drove to the Westfield location Thursday evening around 7 PM, through heavy traffic, specifically to purchase this jacket as a gift for a family member only to be told upon arrival that the jacket was not on sale. The associate who assisted me, Cindy, was dismissive and unhelpful including visible eye-rolling, which made an already frustrating situation worse. When I asked for clarification, the manager supported the associate's position rather than addressing the inconsistency. I was even told that a jacket I had just purchased on sale earlier that same day at the Stanford location was somehow not on sale at Westfield despite being the exact same item. At that point, I felt pressured and exhausted, so I purchased the jacket at full price just to be done with the situation. The following day, I went back to the Stanford North Face and explained what had happened. Within minutes they acknowledged the error, refunded half of what I paid. Their professionalism and customer service were outstanding and a complete contrast to my experience at Westfield. Why couldn't it be like this at Westfield?! Because of this, I highly recommend shopping at the Stanford North Face location. They were respectful, efficient, and transparent and they honored sale pricing that Westfield was selling at full price.

    Photos
    The North Face Westfield Valley Fair Mall
    The North Face Westfield Valley Fair Mall
    The North Face Westfield Valley Fair Mall

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    Ryan’s Sport Shop

    Ryan’s Sport Shop

    4.5
    (144 reviews)
    1.1 mi
    $$

    Expert Advice and Old-School Service…read more Ryan's Sport Shop is a true local gem for runners and athletes. It's not flashy, but what it lacks in aesthetics it more than makes up for in expertise and personal attention. Whether you're a seasoned runner or just getting started, Ryan takes the time to understand your needs and recommend the right gear; especially shoes! I appreciated how knowledgeable and honest he was, without pushing any particular brand. You can even test shoes outside before buying, which is rare these days. It's a father-and-son-run shop with decades of experience, and you can feel that in the way they treat customers. I have a lot of feet issues and Ryan has helped me get the right shoes for my feet for the past year and it has been such a game changer. I HIGHLY recommend this spot.

    Exceptional, personal service! We went to the store needing running shoes. After asking questions…read moreabout his running--trails vs. road, what he's worn in the past, how long a run, his feet, etc. He was shown a pair of shoes that were perfect for him. When I told a friend about our experience, she said, "Ryan's! That's the only place to get running shoes. It's like Olivanders Wand Shop from Harry Potter. You don't choose the shoes, the shoes choose you!" The price was way lower than expected, too. Ryan's made shoe shopping easy and stress free. The expertise, advice, price and service was unbeatable.

    Photos
    My new 20 Beast
    My new 20 Beast
    Side view of my Brooks Beast 20's
    Side view of my Brooks Beast 20's
    My wife's new shoes

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    My wife's new shoes
    Bass Pro Shops

    Bass Pro Shops

    2.8
    (754 reviews)
    5.7 mi
    $$

    Went to this location again, let's see if there are any changes:…read more Parking is shared with the other businesses in the area, and there is still enough parking spaces. The service is still nice and friendly and the same as before. The selections are too many to count, this absolutely fantastic , with a wide range to choose from. The selections are so many, you have to really take your time and figure out what you're buying priorities are before you come to this location. The values for your dollars goes a long way with prior planning. This is another 4 star Visit: Just an insider note from a person that comes here more than 2 time in a year; The 49er's Frequent this location on an Ea

    I used to enjoy shopping at Bass Pro Shops, but my experience with the Bluegreen Vacations…read morerepresentatives inside the store has completely changed my opinion. They approached me and pressured me into listening to their sales pitch, and it felt like "no" was never an acceptable answer. The entire interaction was uncomfortable and extremely pushy. After signing up, I did more research and realized it wasn't a good investment for me, so I canceled months ago. Unfortunately, the unwanted contact hasn't stopped. I continue to receive spam calls, and when I tell them I'm not interested, they often end the call abruptly only to call again a few days later. It's become incredibly frustrating. Bass Pro Shops should reconsider allowing this kind of aggressive sales tactic inside their stores. Customers come to shop, not to feel pressured into vacation ownership presentations or deal with persistent calls long after they've declined. Because of this experience, I no longer plan to shop at Bass Pro Shops. It's disappointing that one partnership has negatively affected what used to be an enjoyable place to visit.

    Photos
    Hunting
    Hunting
    Sunny day | May 2023
    Sunny day | May 2023
    Bass Pro Shops

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    Racquet store - sportgoods - Updated July 2026

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