Definitely need to book with Kylie H. She was amazing and I can tell she takes pride in her work!read more

Long story short do NOT go here, they botched my lash lift, are IMPOSSIBLE to get in contact with,…read moreand do not communicate with each other. Long story long I scheduled a lash lift and tint and after they were done I got home and realized how far back they were curled. I have pretty long lashes and they were half the length of my natural lash because of how much they were curled, they were touching my eyelid. I got them done the Sunday before memorial day and gave the lashes a day to see if they relaxed at all which they did not so I decided to give them a call on memorial day and fill out a questionnaire on the website but wasn't sure if I'd get a response back since it was memorial day and I didn't see anything about whether they would be open or not on the website. Then I called again the Tuesday after leaving a voicemail like I did every other time I called them and didn't get a call back until Thursday of a front desk person saying they would call me back after talking to a specialist and see if anything could be done. She said she'd call me in an hour or two and on Friday I still hadn't heard anything so I called a different location that answered after the second ring and said that because it was more than 24 hours after I got them done that there was nothing that could be done. I then drove to the maple grove location since I could not get anyone to return any of my calls and spoke to someone at the front desk that confirmed they were open on memorial day even though I did not get a call back. They proceeded to refund me the full amount of the lift and tint and assure me the manager would call me within the next couple of days to talk. After speaking on the phone with the manager she told me she would offer a free facial for me because of all the trouble. She assured me she would "put a note in my file" and that I could schedule something. I went to look on my account a couple days after and say nothing that could show me what the free facial would cover so I stopped by the maple grove location again and asked the same front desk worker that refunded me the lash lift what the free facial would cover. She told me that it would cover whatever I wanted, I asked her if she was sure and she said yes and that she would "put a not in my file". A month or so goes by and I schedule a hydra facial with cupping and was expecting to pay for the cupping and to tip for the full price of the service. I walk into my facial appointment settle down and after reviewing the service with me I informed the clinician about the free facial that the manager had offered me to just make sure everyone was on the same page. She left to go speak to her manager and came back saying the manager has no idea what I was talking about. She then asked me the name of the manager that spoke to me and then told me that there was recently a change in management and that she no longer worked there. All the while while I'm speaking to the clinician who is going to do my facial she is obviously very irritated and rolling her eyes. I told them that the manager and the front desk worker both told they would put a note in my account about it but they both said they couldn't find anything. After some back and forth the new manager agreed to cover the facial and that I would tip for the full price and the cupping. After the service the same front desk worker who I had spoken to about the refund and free facial was there with the manager who suddenly decided they would cover the full service and I would pay for the tip. Overall very very very horrible costumer service, would not recommend at all.

I've been getting my lashes tinted and lifted at Face Foundrie every few months and I highly…read morerecommend it if you're considering it. Its decently priced and I've had different "skin experts" every time based on my availability and all three have done a great job.

I had to try this place on a recommendation of a friend (Kelli) who has their monthly membership…read morepackage. I was excited to see so many options for facials and many different price points. I'm used to spending $150 for a facial so when the mini facial was $45, I was all in to try a new establishment. I had my services provided to me by Rachel who was extremely friendly and nice. I was taken back to one of the facial areas in the back and had a nice weighted blanket on top of me upon laying down to keep me cozy. I wanted to try their basic mini facial with no add ins. I loved their cleansers (they cleaned my face twice) and their mask. Everything smelled so nicely and while we were waiting for the mask to chill - I was treated to a little neck and shoulder massage. They also used the massaging stone roller on my face....Wow, that felt ahhhhmazing! I am definitely think about signing up for the monthly membership moving forward. We'll see and it's also a great place to treat someone to a gift card. The prices are great and the place is decorated just like a modern spa should be!

John uses the very best quality products and has been in the business for a very long time. The…read morelocation is easy to find with plenty of street parking and a parking lot. Making appointments is very easy and convenient as well. The services are incredibly affordable, this is the best place in town. Over the years John has become a personal friend and someone who I have utmost respect for. If you are looking for a great discrete place to get waxing or facials, this is definitely the best!

I recently visited John for my first back waxing. I was a bit anxious and feeling awkward about the…read moreordeal, but his polite and friendly demeanor calmed my nerves. The building in which his suit is located was easy to access and had a clean and professional feeling to it. His room was both comfortable and calming. He was very careful and helpful and he frequently asked how I was doing. He did an excellent and thorough job and was sensibly priced, and he didn't have any add-ons, extras or up-sells of any sort. (He even offered me a bottle of water.) I appreciated the information he shared about what the experience would be like, how the wax would feel, etc. I knew what was coming ahead of time so there were no surprises. I felt very comfortable, had an extremely positive experience and will return.

I have been going to Matisse (the owner) for the past 5 years so when she opened the brick and…read moremortar I was so excited to see her services grow. If you're looking for diverse estheticians this is the place to go. They can offer helpful information for all skin types but also for people of color which is hard to find in MN. I see Matisse every 2-3 weeks for my lashes. She offers packages for lashes which I love since I get them done so often. I have always been complimented on how natural my lashes look and that's because Matisse does an amazing job at giving the customer what they want! From lashes, to facials and waxes- check out this lovely business! Please note that she is now located on Lake Street and goes by #FACE the website is now https://faceoflelas.com

I had such a wonderful experience at LVL today. I went in for the "I want it all" experience." I…read morehave a birthday coming up and wanted to pamper myself and Matisse did not disappoint. The entire experience from beginning to end was everything I needed. The room was clean, the ambiance was calming and, and the quality was top notch. It was a pricey experience, that I chose, but I definitely got my money's worth! I was so pleased with my experience that I booked another appointment before I left. :D P.S. I was running late (due to my own negligence and over scheduling), and called ahead to let them know I would be 10min late. They were so kind and understanding. Parking in uptown can be such a hassle, but it's not nice that they have free parking in the back of the building.

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!

Great experience with both facials I have had at the Blaine location. Very convenient location and…read morestaff is super friendly. My husband loved his fist facial he now has the membership and looks forward to his monthly facial.

I booked an appointment for my friend and myself for an express facial. My friend was getting…read moremarried in 4 days and I thought this should be a really good gift for her. Cheri was very kind and gave us extra time and made the experience more relaxing than we imagined it to be. All her products are organic and the location is very easy to find. I would recommend this place to everyone. She also gave us a little gift as we left!

Jennifer did a great job with my facial; she was good at communicating the steps and still had me…read morefeelingrelaxed through the whole process!

Emma Berendes is an exceptionally talented AP skin therapist. She knows her products, skin science,…read moreand care techniques. I recommend her to everyone who seeks a professional skin care experience.