The best experience every time! The clinic is well managed and the staff make you feel so…read morecomfortable!

I'm on my third treatment, LOVE the results. Everyone that works there is friendly and easy to…read moreconnect with. I had waxed for 10+ years, I wish I'd done this sooner! My skin is so much smoother. Their tech is the best (I did the research) and I like that they price it so you can always get touch ups whenever you need it. The payment structure is really transparent too. Highly recommend!

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

Brook is amazing!! I felt very comfortable with her. Honestly my best experience ever with eyebrow…read morethreading and body waxing. Her space is super cute, too. Highly highly recommend!!

Brooke and Christina are the absolute best. I see Christina on my normal basis but if she's not…read moreavailable and I need to get in info to Brooke who does just of a fantastic job. They both are caring and super attention detailed. They take care of you, make you feel like they care, and genuinely want to help your skin, brows, wax, body, etc Studio has 2 parking spots available to clients and they are always on time. If running late I've only waiting around 2-3 minutes. Very COVID friendly, protocols in place. Masks required, temp checks, and sanitizing between customers! If you need a wax - go here! If you need help with your brows - GO HERE!! You will not be disappointed with how they can help shape you!

The new location was easy to find and they had a shared parking space with other vendors inside the…read morebuilding. Check in was easy, the lobby was chic and relaxing. The rates are affordable and a quick in and out!

I have been going to Afton for waxes for the last several months and I am very satisfied! She's…read morevery nice and makes the entire process quick and easy. Seriously, i don't know how she does it. I'm in and out within 15 minutes, maybe less? Super good prices and clean studio. Excited to see what the new studio will look like!

I looked for a long time to find a service like this. Heather is fast and efficient, kind and…read morequick. So glad I found her.

Heather is very professional and knowledgeable. Couldn't be happier with the results.read more

Cheyenne is great! I actually look forward to our quick and comfortable sessions every six weeks…read more Seeing great results already!

Cheyenne is wonderful! She makes me feel so at ease with myself and works hard to get results while…read moremaking the process as painless as possible. I adore her and I'm so glad that I found this place! (P.S. - I'm also seeing great results! :D)

The thermage treatment was completely ineffective and failed to show any results after the months…read morewaiting period.I felt my money was wasted on a painful procedure that delivered zero improvement.I would not recommend this treatment to anyone based on my poor experience.

I've been rescheduled multiple times for almost every appointment I've had at this location. For my…read moremost recent IPL, I was re-scheduled by Laser Away with little notice four times (including a couple hours before my appointment). The scheduling is a mess and makes it very difficult to plan ahead. No complaints with the actual laser services.

10/23/22: Overall 3.5 stars. Located at Greenway Lakes Common Center. Love that there's The Joint…read moreChiropractic & Punch Pizza there. I like having a membership that I can go to any location. I was on vacation in MN, so did a walk in. Service was quick & friendly. I had a $10 coupon expiring that day and repeatedly told the front desk worker to use that, NOT my rewards points...get a follow up email...what did they do? You guessed it. They used my points. Good lord. I have the manager call me back. She did it wrong. I call back the next day. At this point I'm a bit perturbed. This isn't rocket science. After much back & forth, they finally fix it. Had the screwup not occurred, this would've been a 5 star review. Had it been fixed the first time, it would've been a 4 star review. I'm being generous saying it's 3.5 stars, and even more generous by clicking the 4 star button. I'm only doing that because I was able to get in same day with no wait. Pro tip: always check your points & passes. EWC is notorious for screwing up your points, and passes. Another location "lost" my pass and won't do anything about it. I most likely won't be renewing my membership.

Waxing anything is daunting and exposure to a stranger, well adds to the concern…read more Went in for a full bikini wax and upon check in i was greeted with a smiling face and a super clean lobby. Once checked in, there were magazines to read or product to browse. However, my technician was right on time with no delay. What I appreciate most was the frosted glass door to the private rooms. Once your esthetician brings you back through them, your brought to a private room that again is organized, clean and labeled. I had my wax with Kristina B. And she was amazing! Casual conversation the whole time and such professionalism. She was honest about what to expect and taught me breathing techniques, which made the experience less uncomfortable. Highly recommend this facility and Kristina B. For your next wax.

They hadn't updated their location on Google maps so I went to their old location in uptown. Called…read moreto figure out why I couldn't see their studio with no answer. Go to the website and realize the location had moved. Rescheduled for 2 days later and went to the correct location but she was a no show. Wouldn't answer calls or texts.

The place is a little difficult to find. 1 it's on top of another business. 2. it's a unit in the…read moremiddle of a bunch of unrelated beauty related businesses. The process was easy enough. and Jenny is super friendly and fast. I did have quite a bit of skin that lifted when I got waxed which is not pleasant. I don't know if it was a speed thing or if I just need hard wax instead of the strips? I don't thinks it's a service I will be using again.

Amazing massage!…read more You have to remember this is for education for students so you won't get the upscale feel but after the massage got started and I closed my eyes it was like being in a luxury spa. They had the music and essential oils going. The rooms itself is small and not decorated but has the essentials the students need for the massage. I noticed they don't close the doors and just have the curtain so I was a little confused when I was told to undress if the door was going to close or not. It was a sunny day so the sun was shining pretty bright so the room wasn't very dark. They had the fan going but it felt really nice with the heated bed. The foot soak was nice in the beginning, he gave me a choice of essential oils and gave me a little foot scrub after the soak. I did the serenity package for $90 which included an hour of foot reflexology where he followed the chart. The next hour compromised of a face massage (he put gloves on for this), scalp, neck décolleté, arms, legs, abdomen, glute, and back. He really worked out my problem areas and added some stretches in. I was so relaxed and comfortable the whole time. I do have to mention his voice was very calming and soothing and he checked to make sure I was ok with anything before he did it. I really appreciate him spending extra time with all my knots and issues. I wish you great success in the future Dan! They have two free parking lots that had plenty of spaces when I arrived. Bring cash to tip since they can't take tip on a card.

I really don't like posting bad reviews, which is why I personally reached out to the director…read morefirst and explained what happened. I wanted to give them the opportunity to make it right before I posted anything publicly. After everything that happened, I received an "I'm sorry" email. No phone call. Nothing else. My appointment was at 9:15 in the morning. I came in warm and friendly and expected the same energy back. Instead, the substitute instructor's tone and the way she communicated with me was rude and dismissive. When I told her I didn't appreciate how she was speaking to me, I was basically told they were too busy and dismissed. Then the manager backed up the behavior, which honestly made the entire situation worse. The students were actually friendly and warm. I have nothing negative to say about them. My issue is with the instructor and management and how the situation was handled. The leadership, customer service, and lack of accountability I experienced were extremely disappointing. I didn't even start my hair appointment. That's how uncomfortable the interaction made me. I wasted my time and gas and rearranged my nursing school study schedule to be there, just to turn around and leave because of how I was treated. I'm also a business owner, so I understand that people have bad days and things happen. That's exactly why I didn't immediately run online and leave a bad review. I contacted the director personally and gave Aveda the opportunity to address it first. An "I'm sorry" email after the way this was handled isn't enough for me. I have family members and friends who have attended this school, and some have even been instructors there. That makes this experience even more disappointing. It also makes me question how students are treated when they are investing a lot of money into their education and future careers. If this is how I was spoken to and treated as a customer, I think it's a fair question to ask. I will be contacting Aveda corporate and the CEO directly and sharing my experience on social media as well. I honestly thought Aveda was the standard for hair education and customer service in Minnesota. This experience completely changed my perception.