I had to go get tested for COVID and was a little worried. Everyone I talked to on the phone and…read morethrough the car window were so sweet and reassuring. They answered all of my questions and did not make me feel dumb for asking them. I would recommend coming here to anyone and everyone. Thank you Physicians Premier!

Always fast treatment and super nice staff! They answer all questions and are extremely thorough…read more The ER is clean and top of the line

We have been to this ER a few times, between the two of us. It is a very busy place. They order…read moretests, and treat what needs treating. They give adequate care. The last time we were there they were trying to get us out the door when the physician had not even been by to give test results yet. He was not with another patient. He was visiting at the nurses station while we waited. We could hear them. This could easily be remedied. The reason for 4 stars.

staff can't even respond appropriately to a subscription renewal. made 4 contacts with them, and…read morezero progress. told them they were incompetent, nurse told me I was rude and said "she wasn't going to help me".... then hung up. DO NOT USE THIS FACILITY. I will find another DR. Note: Dr. Benamu is very competent and helpful, but you seldom get to see him. He needs to know how disorganized his facility is.

The front office staff of this location is rude and rarely helpful. They routinely threaten…read morepatients of recording them as "no-show" when they are late from specialist appointments across town - and if you do cancel the next appointment isn't for 4-5 months. Requests for DME rarely get to the doctors or people that can authorize them. I went for a fall in November that was TOTALLY ignored because at the same time Cancer was discovered - it was a fight to get my back/hip issues looked at. This place isn't even "Good enough for government work" worthy. AVOID AT ALL COSTS

I was in town on business and began having medical issues. Everyone at TLC was professional and PA…read morewas exceptional.

I used to recommend this facility to everyone in the area. That since has changed. When you sign…read moreyour new patient paperwork, one of the papers that they have you sign is authorization to keep a card on file. I signed this and didn't think anything of it. That is until about a year later I had a charge from my account of over $150 from this facility with no call, no warning just the debit from my account. I called them and they said that there was an issue with billing my insurance and that was the owed part that they had to pay so they deducted it from my account. I immediately called Blue Cross Blue Shield and got to the bottom of it. Because I had two insurance policies at the time and only one was billed, they wanted the visit to be billed through my employer's insurance. The BCBS agent told me to have the facility resubmit everything with my employer insurance policy. I called back and spoke to Sandy and told her this. She was somewhat argumentative and was trying to talk to me like I was dumb. And told me "there's no point in filing it they aren't going to approve it anyway". I asked her if she could still file it anyway and she said OK fine. A month later I never heard anything back so I called Blue Cross Blue Shield again. They had never received the new bill. The agent said "have her resubmit it; It hasn't been over a year since your visit and it will be approved. I don't know why she's telling you there's no point. It will be covered and the original was filed timely so it's fine just have her resubmit." So I called back to the facility, asked for billing. No one answered, left a voicemail. A few days later called back was transferred to billing. Even though Sandy was there, she refused to talk to me, because I was talking to another person who would put me on hold, go talk to Sandy and then come back and talk to me. Very unprofessional. Long story short Sandy never resubmitted the claim to Blue Cross Blue Shield. So a visit that would have been paid in full by both my insurance plans, ended up being charged to me for absolutely no reason other than her laziness and arrogance. So out $158 all for nothing. The NP mary is awesome but their billing/office staff not so much.

Dr. Lovoi and NP Johnny are both great guys. The staff there for the most part is friendly. The…read morerooms are always kept neat and clean. The waiting room is sometimes packed but for the most part it may have about 6-10 people waiting to see the Dr. They do the blood work on site s they never have to send you out. X-rays can be done if needed across the street and they can get results back for emergency cases. This building also has a children's clinic and a couple other medical offices.

I came in early and was happily received and told they could take me early. The girls there are…read morealways so pleasant and sweet! I only waited 5 minutes and was escorted back, they gave me a robe and changed and got my X-ray. The whole visit was just 10 minutes. Everyone I spoke to was very professional and nice. Very clean restrooms too!!

Check in was fast, easy and efficient. Seen within reasonable time of appt. Staff very friendly and…read moreprofessional