Great customer service and they get you in and out quickly. The one guy that works the machine name…read morestarted with a n R (sorry I don't remember), was very nice and seemed to care in just the little time I was there. Professional with that touch of human.

Very happy with this place and the people who work here, legitimate MRI's for a third of the price…read moreDefinitely will go back if I need any more work done super impressed with the people and how nice they are

I'm sure it's great but there's a sign on the door that says hours will be "inconsistent." Not very…read morehelpful when you need an X-ray.

The front office ladies are so nice! They were positive and welcoming as soon as soon as I stepped…read morein the door. I had some difficulty finding my order form for an xray and they were happy to help. They found it for me quickly and were efficient with the whole process!

The staff wasn't particularly friendly or reassuring. However, the process went smoothly.read more

Between their schedulers and the ordering Dr it was impossible to get scheduled. I was hung up on…read moretwice, the third time I called I emailed my Oder to the individual and was never contacted to schedule my appointment. The schedulers were rude and unhelpful. It's unfortunate, this was my preferred place to have imaging done. So now I'm driving to Fort Wayne for a ct. they had no issues getting me scheduled. I'm so over the medical field as a whole. It shouldn't be such a battle to get proper care.

I had a great experience here. The scheduler was great. Dottie at the front desk was great…read more Heather who performed the MRI was just amazing. She was very nice and made the experience fun. She explained everything very well. I had my MRI at 6pm on a Friday and at 7:20 pm the results were already online. With my insurance, CDI's pricing was very reasonable as other places were 4 times my out of pocket cost. They got me in the same day that I called to schedule. I absolutely would go here again.

CDI on Post Road's staff are very knowledgeable and made my visit very nice. Was there for an MRI…read moreand the entire process was very calming. I greatly appreciated the team's professionalism and the facility itself is very clean which, makes a difference to me.

I had imaging done at NWR in Carmel, today…read more I appreciated the text reminder with location and timing details. The online check-in was cumbersome. There were mistakes in pre-populated info that I wasn't able to fix to complete the registration. They also asked questions that I thought that my physician should have answered, because I didn't know the answer. Any way, I filled out 3/4 of the forms on line, but that didn't matter, because I had to fill them out again when I arrived. Plan 20 minutes to fill out forms. The nurse was professional, friendly, thoughtful and knowledgable. She carefully explained the procedure and what to expect. The tech was efficient and helpful. The offices are immaculate (I think they just moved into the facility). The scanning equipment (seems to be) state of the art. The scans were completed in the promised amount of time and I was allowed to leave. I think they send results to my physician. I guess I should have asked, but it would have been nice if they told me. Minor suggestions, they could provide more reading material for waiting (or tell me to bring my own). Some art on the walls would also be a nice distraction. And coffee/water for waiting family members would be nice. All in all, they get the important part right.

Billing is consistently inaccurate. Hard to get through to an agent. Most agents are very difficult…read moreto understand. Although Medicare claims and MSN's clearly show $0 patient balance Northwest Rad continues to bill. They won't follow through with Medicare themselves, put the burden of proof on the patient Test results are also very slow to come in.

I had my 2nd MRI completed here today. Wonderful experience. Friendly, kind staff. I have…read moreextreme anxiety and claustrophobia and the tech was very gentle and reassuring throughout the test. Would recommend to anyone needing a test.

Very professional, caring people. I was easily able to get my imaging done. Overall, good…read moreexperience.

I had scheduled an appointment for 3:30pm so I could go after work and not have to take a vacation…read moreday. Happy me... I get a text the day before to confirm my 3:10pm appointment. What? I called to see what the deal was. Found out that my appointment was for 3:30pm but I was required to check in by 3:10pm. Told her I could most likely be there by 3:20pm, which wasn't good enough. Asked to reschedule, but apparently that is the latest appointment of the day. Would have been nice to be told that at the time the appointment was made. So now I am forced to find a new place for my mammograms... wow... 10 minutes

could give fewer stars I would!! These people are SOOOOOOO unprofessional. I arrived about 10-12…read moremins early for a 5:30 appt, and the receptionist women had just received their door dash dinner order, so, as I sat and waited (till 5:42 btw), they proceeded, right there at the front desk, to dig into their meals. Once I was FINALLY called back, they insisted they preform an xray on the complete OPPOSITE end of my body where the MRI needs to be, for a condition involving fragments of NON METAL but they wouldn't believe me that I know what I'm talking about. Then, after that, they wanted to Cat Scan the area...all before the scheduled MRI. Like. No. So I gathered my things and I left without a word because I'm no bodies dollar sign. I'll live with my arthritis pain if I would have to encounter people and places like this again for treatment. Never again. Less than 1 star, for sure.

My insurance had found this place due to them being the cheapest place to go to for a Cat scan with…read morecontrast. It was easy to schedule the appointment. The facility was easy to find with easy parking. When I walked into the gilding I was greeted and checked in. They gave me paperwork to fill out. I didn't have to wait long after turning in the paperwork. The process for the scan went really good at first I thought it was lengthy due to me having to pee really bad after receiving the contrast. The worker she told me I could go but I told her I would just wait until everything was finished. The care I received here was phenomenal and the worker who worked with me was very friendly and she explained everything she was doing to me. I loved being able to be involved with every step.

No! No no no! Initially I liked this business but my most…read morerecent experience left a sour taste in my mouth. Radiology techs SHOULD NEVER interpret results. Please just leave it to the specialists that we see post results that come back. I was experiencing debilitating anxiety after results from an ultrasound came back and I had to wait almost 4 days to get in with my specialist to give me the TRUE results of what was found. I've never cried more.. thank God it wasn't the bad news I originally thought. Please just steer clear of this place if you can. I'd even go as far to say I'd pay out of pocket elsewhere if I need any further images.

A hospital stay after an unrelated surgery followed by another required sedentary week in bed, I…read moreexperienced an episode causing extreme pain thus needing immediate treatment. My ortho specialist was already overbooked so scheduled me with RAYUS where they took care of everything needed to perform an almost immediate Epidural Steroid Injection procedure. From start to finish the surgeon & staff members in all areas gave me maximum help & support every step of the way. Each one was noticeably proficient in their role & showed the patient concern, kindness, & respect. The care team worked in harmony with excellent results. The icing on the cake is their extended business hours, and competitive pricing - which all patients or caregivers should strive to be aware of. Without hesitation I recommend RAYUS for any imaging, radiology, &/or orthopedic treatment needs.

Their Customer Service is shady and horrible. I scheduled my appointment 2 weeks in advance and…read morewas told I would receive a call about an estimate due based on insurance and would receive a text. 2 weeks later I get a text on a Saturday saying cancellations are $50 and can only be done 24hours in advance and they are open M-F. My appointment was the following Monday. No estimate, and no way to cancel without paying $50. After calling twice I found out it was $643 would be my Copay. How convenient, I would have cancelled on Friday without any penalties. Had I known and atleast would have thought the their customer service is better than it was. Shady. I would not go here and I would not recommend anyone to schedule an appointment here.

Most pleasant mammogram I have had in a long time. From start to end…read more It was very easy to set up and appointment to fit my busy schedule. I called to set the appointment, but you can just as easily schedule on line. I was greeted right away, showed my ID and insurance card, signed my consent for treatment and then settle in to wait. Well I didn't even get seated and I was already called back. I was led directly into the mammogram room. The mammographer asked a lot of health questions, especially since I have a permanent injury to one of my breast. Once all questions were answered I was given a gown and told what all i needed to remove and which way to put on the gown. No worries, there is a bench and chairs to comfortably change clothing. When I was ready I was to trun on the outside light switch, which I did, and the mammographer returned. The mammogram itself is of course not exactly my kind of fun, but the lady was careful around my injury, which is more than I can say for the majoirty of other places I have been to. She let me know when to expect results and after putting my clothes back on I was free to go. All in all it took roughly 15 minutes from the time I arrived. Wow.

As one gets older, the number and variety of doctors one visits increases. This year, I added…read moreanother kind of medical professional to my repertoire: a mammographer! Otherwise known as a person who performs a mammogram, and also known as a person who smashes your breasts and takes a picture of them. Being a woman of a certain age, it had been recommended that I get a mammogram, and so I did. Luckily, Community Imaging Center Speedway made it super easy to set up an appointment. I made an appointment online, but I also could have called and talked to someone to set up an appointment. Then I found out that this imaging center offers walk-ins for mammograms during specific days and times. Nice! They are really doing a lot to make it easy for women and people with breasts to schedule their mammograms. When I arrived, I didn't have to wait more than five minutes before I was called back. The mammographer explained everything she was going to do, explained every step along the way, and made sure I was as comfortable as possible. The whole process took maybe 10 to 15 minutes. Ladies (and individuals with with breasts): If you need to get a mammogram, this imaging center in Speedway is a great option! Everyone I encountered was professional and warm, and you'll be in and out quickly, which is honestly the best part.