Great location! While there can be some improvements, I've generally been satisfied with the property and the team (special shoutout to Rigo). Would recommend it you're looking to be close to downtown and near a freeway entrance. read more

Recently toured this community and its very upkept and well maintained. Perfect location too

Recently moved in, and it's been an amazing place to live. The team provides impeccable, fast service, especially from the maintenance staff. read more

Just signed my lease. Am very impressed with the well-maintained building and very nice apartment. A special shout out to the community relations team (leasing and management), They have been very responsive, friendly, and professional. i can say that their excellent work was one of the reasons I took the plunge and took the apartment. read more

Be careful not good in giving back your refund even when the place is clean better than when you moved in completely clean. They keep your deposit for not a thing out of place and very very clean terrible people to steal your money........ read more

This review is for maintenance team. Specifically Kyle Johnston has been consistently great to work with whenever we put in a service request. Most recently, he replaced our HVAC filter -- quick, efficient, and done right. He's always courteous and prompt, answers any questions we have, and is genuinely polite and professional throughout his visits. Definitely appreciate having a technician like Kyle we can rely on. Thank you Kyle! read more

Lived here for 1 year and it never felt like home. Not once did I feel at home here. It feels like I'm living in a hotel. There is no sense of community, they don't host community events and there's not one employee that works on site to greet you or help you with anything when needed. You communicate through the app and hardly ever interact with a real human. I will say whenever you need maintenance done in your unit, they're on top of it and it gets done within 24hours. Other than that, it was my least favorite place I've ever lived and I couldn't wait for our lease to end. They also tried increasing our rent $400 which was the icing on the cake for us and definitely validated our feeling of wanting to move out. We spent multiple days in the unit once we moved out all of our belongings focusing on deep cleaning the unit and ensuring we left it in the same condition it was in when we first moved in. Mind you, we are a couple in our early 30s with no kids that were hardly ever at home because we were at work.. the unit was hardly needed any cleaning besides some dusting and vacuuming. Regardless, they charged us $240 for apartment cleaning and $160 for carpet cleaning... I have videos of before and after we moved in.. They are all about the money, they don't care about community or making you feel at home. They will squeeze any bit of money they can out of you for every single thing including utilities. Beware, expect to tack on an additional $200+ to your monthly rent for utilities. Bottom line: do not move in here if you value community and a homey feeling. You won't get that here.. read more

Update: One year later and I'm still enjoying my stay at Radius. Now that I'm out of the honeymoon phase of my lease, I can say that everything I mentioned in my previous review still stands true. However this update is really a shout out to the Maintenance team and Francisco in particular. In the year that I've lived here, there have been some minor issues like the elevators going out, mailroom code being sent out late, etc but in every case, the Radius team has been quick to effectively communicate it with the residents and get the situation fixed. Francisco has helped me in every issue that I've had within my own apartment, both swiftly and professionally. Whether I had a leaky faucet or when there was a leak in my ceiling because my upstairs neighbor flooded her bathtub, all I had to do was submit a maintenance request and he was there to fix it. Hot Tip: the walls are a little thin so you can hear your neighbors at times but try to get an apartment on the 3rd or 5th floor so you don't hear your upstairs neighbors At the end of the day, shit happens but the way this team responds has been exceptional. All these people giving one star for a minor inconvenience probably shouldn't be living in an apartment community. read more

I've been a resident at Radius for 2 years almost, and unfortunately, my experience hasn't matched the initial promises. When I signed my lease, Radius provided a floor plan with a balcony, which influenced my decision. But just five days before move-in, I was told my unit actually had no balcony. This caused a lot of last-minute stress, and I ended up taking a larger, more expensive unit because my moving company was already scheduled. The community manager promise will keep my rent fee. Throughout the first year, there were several concerning issues. The maintenance team entered my unit without permission on more than one occasion--once even leaving the door open. Although I was told my rent would remain stable, I still faced repeated pushback to increase it, despite never missing a payment. Other issues include frequent elevator outages (often with both elevators down), and recurring package thefts with a very disorganized mailroom. The gym also lacks upkeep; during one workout, a cable actually broke on the machine mid-exercise, which was both frustrating and unsafe. Now Radius has opened up the building to Airbnb guests, which raises safety concerns since there's no security in place or any staff beside the hand man and you never know who's staying next door. The pool and spa will be closed for three months, which is another drawback. On a positive note, the new community manager, Dean, seems professional, and I'm hopeful he can address some of these issues. But based on my experience, I'd recommend looking around and maybe keeping Radius as a "last-resort" option... unless, of course, you like paying more for less. And check the constant bad reviews. read more

Radius is a nightmare. It's in a perpetual state of disrepair where at least some door locks, elevators, or other essential public facilities are not working. And did I mention faulty fire alarm testing every other week that forces you to get out. And trash cans getting loudly dragged out at 3am which wakes up all the residents facing the alley. And the most unacceptable thing is how dangerous the apartments are. There are rusty exposed upturned carpet nails scattered around the apartment floor everywhere. The picture shows one of the 15 places I've marked with black tape all over my place that has rusty upward pointing nails. How did I find them? Well the countless times my foot has bled from these rusty nails is how I discovered and slowly marked them. I hope I got them all but I can't be sure. read more

Radius Apartments - Exposed upward facing carpet nails at random places everywhere - Apartments Near Me - Redwood City, California

My review is mainly for when I was visiting/touring the property. Originally it was supposed to be just a quick tour, and but it ended up being this wild goose hunt. I was very excited to view multiple units the day I went, because the first unit I seen was wonderful that I wanted to see another. But i had to make several calls to try getting help to because the code I was using didn't work. I went to see the 2nd unit they told me about that supposedly had a door on the main street. I was walking up and down the block and on the corner for a good while searching for it. When I called to explain that there was no door, the person helping me realized and had me go back in the building to find the unit. Also when I was applying for the application, I put the holding deposit. The application wasn't even fully completed since I had others applying as well. When I asked for the refund. They told me it's non refundable/ I won't be getting it back. They were off for the 2 days and a manager was off 2 days after when I asked since the office was closed. If it's non refundable after 24 hrs, how would have I gotten a refund? Definitely felt like I was cheated/scammed. read more

I don't appreciate the warning for parking in a spot for few days!!!! You guys tell us we can't park in our own parking that we pay for for two weeks. I just came back from LA! read more

Radius Apartments - Notice we can't park for two weeks. - Apartments Near Me - Redwood City, California

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Where to start, I've been living @ Radius for about 2 months now and things were extremely shaky in the beginning with the constant changing of staff, documents that I'd send in go missing, having my car towed out of my spot in the garage, damage to my vehicle from the tow, duplicating parking stall spots, issues with service animal paperwork taking months to review, however in those times one thing stood out the most Francisco w/ maintenance has been nothing short of amazing always taking care of work order and finding a solution to any problem that had been raised. Fast forward to today, I think the team now has a solid foundation with Prasheelta at the helm, Raj as her right hand, and Francisco as the main maintenance man. They have taken care of everything from the improper towing, the damage to the vehicle, the service animal paperwork and everything in between. It goes without saying nobody is perfect and nor is any business and or rental complex, however the future is bright with some strong leaders in place. Happy to be spending the next 10 months here and see the evolution of what's to come. Thanks again for taking care of some critical things that the former team had missed. read more

8/1-8/14 Leave a good Yelp review in exchange for gift card drawing 8/23 Annual Unit Inspection where fire alarms were audible 9/13 Power shut off (initially 4h extended to 10h) ruined food in the fridge 9/29 Annual Fire Sprinkler Inspection with audible fire alarms 10/1 Strobe Light testing with audible fire alarms (Same day notice) 10/4 Strobe light testing with audible fire alarms (Same day notice) With the rent increasing another 10%, bribing for Yelp reviews and a weekly fire alarm this apt continues to take the award for worst apartment. Update 1 - it's 3:55 am 10/5 and the fire alarms continue to go off every hour since yesterday afternoon Update 2 - 4:22am alarms still going off It continued to go off all morning 5+ times. At this point this is negligent to leave emergency alarms on all night. But not a surprise. Disappointed with Radius at every turn. read more

I stayed with an old friend and am so jealous of their apartment! Short walk to the downtown area with a lot of food and drink places. The gym at the apartment was also huge - which is why I am so jealous. Definitely will be moving here when I come to the West Coast! read more

Without a doubt, Radius Apartments is a great place to live because of its employee Francisco! Yes, the amenities are fantastic and the views are amazing but without Francisco working there, we seriously feel that Radius would only be another downtown apartment. We live in the 630 building. Whenever we needed to get something done, Francisco is always available to assist us. He is friendly, thorough, and professional. He is a problem solver. Francisco works tirelessly for all the Radius residents and never complains. Every resident I've spoken with mentions how much they appreciate Francisco. He's a really cool guy and an asset to Radius Apartments in Redwood City!! Thank you Francisco!! read more

Radius has been a pleasure to live in. The apartment itself is spacious with a beautiful tree outside sitting perfectly below the windowsill. All "issues" have been addressed swiftly, including the need for a new Washer/Dryer. Not only did this get replaced within a couple of days, but we also got a slight upgrade in what type of washer/dryer we got (yay!). Francisco was the tech who helped install this and was very courteous of my two pets wondering about as he was working. I have lived in over 7 apartments across the west coast. And I mean APARTMENTS. Radius is a large community with hundreds of people living here, so somethings cannot be avoided. For instance, I hear people in the hallway at times (small children), elevators need repair (but in my experience, it only took a day to get repaired. No further issues since we moved in)... When I sign-up to live in an apartment, these types of things just don't bother me. Moreover, I expect them to happen from time to time. The Radius team has already been communicative about when issue do occur, and seem to get them resolved in a timely fashion. Reading through other comments, my advise would be to not live in a large, apartment community. If you are okay with the apartment living lifestyle, Radius is a great choice with a location that is hard to beat (walking distance to RWC Downtown!). 10 out of 10 recommend to other openminded apartment renters. read more

This review is for FRANCISCO in Maintenance at Radius. Francisco has a fantastic personality and way with tenants, that is equaled by his extraordinary work ethic, professionalism, and OUTSTANDING customer service!! Everyone here, new and legacy tenants, rave about him and are so grateful and appreciative of him. Give this man a well-deserved promotion; he is simply...THE BEST. read more

I just moved in Radius Apartments and I find it very nice and the resident relation team very efficient and friendly at all times, especially Hong and Jessica. The maintained team is a little slo, maybe the communication is not received properly. read more

DO NOT LIVE HERE! Ive stopped even trying to get ahold of management for anything at this point. They are unresponsive and rude when you finally do get a response The fire alarm situation is a joke at this point. To not have anyone on staff trained to disable a fire alarm permanently after all the issues we've had over the last year truly is unbelievable. NO KIDDING OUR FIRE ALARM WENT OFF NO FEWER THAN 30 TIMES LAST NIGHT from 230AM - 8AM when I went to work. My key FOB doesnt work on half of the doors and nobody seems to be able to fix it. Residents leave rocks in exterior doors so they can get back in the building. Save your heartache and money and go somewhere else. And to the "community manager" trying to save face by responding to these reviews... Save it. read more

This review is for people who've chosen to ignore the reviews about package thefts and break ins and terrible management and frequent alarms - if you're attracted to the swimming pool and the attached bathroom with shower and locker to put your stuff in - just a photo to show you that the bathroom has not had a functioning shower in at least 2.5 years of more more. And the lockers haven't been accessible to residents for at least 4 years. When I put in a maintenance request - I'm told the parts are not available - global supply chain issues etc. I accept that. I suggested that if they wanted to solve the problem for the residents they could just go to Home Depot and take whatever's available and fix it instead of waiting for these specific parts and the answer was NO. Also, there's going to be nobody in the office starting next week and if residents have any issues they have to call a number which we all know are rarely answered. read more

Radius Apartments - Shower cubicle for use after swimming. - Apartments Near Me - Redwood City, California

I am a current resident and would advise to avoid this place at all cost due to the following reasons 1. Stolen packages. I lost $500+ value of goods in the last month even if leasing office installed a package room. I requested help but leasing office's response was 'we are not responsible for any lost or stolen packages' and was unable to identify the package via camera recording. 2. Unfriendly leasing policy to the residents. We were not able to renew the lease and are forced to move out after moving in for a few months, due to Radius's policy of original lease holder has to stay on the lease (original lease holder had to move out due to job change). 3. Unresponsive leasing office staff. There are consistent cases where no one answer the calls and emails have no responses for urgent questions 4. Slow maintenance fixes. I filed for an emergency maintenance request. The maintenance said it can be fix in two days, but it didn't get fixed until 2 weeks later and no communication throughout about the delays read more

Even after 8 months of leaving this place. it still haunts me. DO NOT in anyway live here. I do not know how they still have 3.5 stars when most people that have lived here is not happy about the management. I lived here during 6/2021-6/2022. things to note: - your package will be stolen (mine was multiple times) -elevator not working, most of the time, so getting to your floor would be impossible because during those times, we could not even use the stairs (for safety reason they say). so you basically have to exit out of the building and enter to a backdoor. - Garage gate keeps malfunctioning. - Fire alarm keeps going on at night and day. Im surprised that it actually still happens. remember I lived there 2021-2022, and I keep reading reviews that it is still happening. - inconsistent customer service. - and LASTLY- I am writing this because I got charged extra for my checkout cleaning when I specifically asked them if I could hire my own cleaner to clean my apartment and they said yes. Now, I just found out that I owed them money. A bill they were sending to an email that I was not using anymore. they never tried TO CALL me at all. So yeah, I would avoid this is the place at all cost. I have also left review here before so you can look into that. read more

From viewings - pretty nice. Amenities are a plus but could use some clean up as I saw some garbage laying around. I was informed there is a daily clean up so it should not be a major concern. My 5 stars is specifically for the service - My move in date is next month and the assistant manager (Sara) has made my on boarding experience very smooth. I had a lot of questions about the apartment policies, ESA animals, utilities, etc and she was able to address those inquiries in addition to other security concerns I had about the apartment. She's been with the company for awhile and it's exemplified through her ability to answer almost all questions. I appreciated her transparency on questions she wasn't 100% sure of which is way more appreciated than dealing with someone who pretends to know it. I'm looking forward to my stay here. Thanks Sara! read more

Do not live here for multiple reasons: 1. Management is incompetent. They do not know how to help residents and brush everything off. Examples: could never show us where the bike room was, we had to ask a neighbor and then management gave us access. When our bike cables were cut and stuff off our bikes stolen, management responded with that happens but refused to put additional cameras for safety. Our AC stopped working during the heat and management responded with will you're moving out in a couple days we will fix it after. They never told us about noise complaints or confirmed they were true (downstairs neighbor was hearing things/smelling things that never came from us) but accused us and management gave us a false notice. After having to teach management how to do their job, we got an official apology letter from management on their mistake. 2. Parking garage remotes don't work 3. Homeless people sleeping in stairwells 4. Elevators stop working constantly for a period of time. Not just a few hours, but a few weeks. 5. And lastly once again, management. I hated dealing with them while living here and I will never do it again. It's so important to have management who are competent and the people here are just not. Oh and talk about turnover. We lived here only for a year and we experienced three different managers at this community. The leasing specialist Savita always seems to stay but then again she deflects all questions to "ask Radius, ask management". But isn't she Radius? read more

"Poor management" doesn't even get close to describe it. Zero response from management, elevators broken every 3 weeks, poor maintenance, always a different issue. Stay away. read more

Come here if you want to ruin your sleep, fire alarms going off randomly, we had a whole day of power cuts when it was supposed to be only till lunch time - on a weekday at that. A day where the fire alarm goes off all day cause they need to examine it, the entire building has it going off for 4 hours straight. The year prior there was a whole night of alarms. You can be sure it happens every few months violently waking you up in the morning. Just in the last 2 months we've had a day with no water, a day with no electricity and a day full of fire alarms. Elevators in the 620 building are constantly broken so be ready to walk with heavy bags of groceries. Building access is by code, fun fact it'll randomly stop working so you have to walk all the way around the building to a different entrance where the lift probably won't work, just happened again this morning, room code not sent so you're locked out and can't get your packages. Want to reach out to the office? Good luck, the number is just sales - nobody picks up and no you might get a comment about business hours but they don't pick up then either. There's nobody in the leasing office. They don't respond to your emails on anything - so you're shit out of luck if you need anything. I had to create a maintenance request to get our package room codes - thankfully they responded even though it's clearly not their job. Essex might very well be the worst management community. Take your money and go elsewhere. The one saving grace is maintenance who have always been fantastic. read more

I am a current resident, choose peace of mind and don't live here. Elevators are out most of the time; and no matter how much feedback you give - they don't act on it. It's the same line "we understand, we are working on it". Imagine living on the fifth floor with an infant and a dog and not having an elevator; lugging the stroller five levels! For the entire week they had one elevator out and now both the elevators out! Do yourself a favor, give this place a wide berth! read more

Radius Apartments - Notification of the outage, we get one every couple of days! - Apartments Near Me - Redwood City, California

We lived in Radius for four years. The first three years were pretty good (other than a flood of our storage unit, which Essex refused to take responsibility for), but the last year (and move out) have been hellish. We (including our toddler) survived random fire alarms, including multiple days in a row of fire alarms in the middle of the night (re-sleep training after that was not pleasant). We had our car broken into three times (good luck even getting building management to respond to those emails). Package thefts were so frequent as to become sadly comical. The only good thing is building maintenance, which was very responsive (sadly, also frequently necessary). But the thing that really gets me is that, no matter how well you clean your apartment (I cleaned mine for 4+ hours), Essex will charge you for a professional cleaning. Understandably, they want their apartments to be COVID-proof clean, but under CA law, this is a management expense, not a resident expense. However, Essex has decided to try to dump this expense off on leaving residents, in violation of state law. Essex does not care about you, does not take responsibility for actions, and screws you on the way out the door. Stay far away from Radius and from any building run by Essex Property Management. read more

2 MAJOR CONSTRUCTION PROJECTS START NEXT DOOR SHORTLY (2022) Do not get stuck living with construction noise all day long. All people at 620 and 630 Veterans will be affected by construction in the coming months. Details: https://www.redwoodcity.org/city-hall/current-projects/development-projects?id=124 https://www.redwoodcity.org/city-hall/current-projects/development-projects?id=101 -- REVIEW -- I have lived at many apartments over the last 15 years in different countries, moving every 1-2 years. Radius has been the worst by a very wide margin. I have summarized in point form all the problems I have encountered through my stay. I originally included much more in my review, but yelp has a strict character limit to reviews so I can only tell you so much. 1 - Management tried to steal from me. I was supposed to receive over $5000 in concessions on move in, but it was never credited until I came face to face with staff in the leasing office months after it was supposed to take effect. They said it was a 'known problem' with previous leasing agents for not inputting it into the system. I demanded them to conduct an audit of all existing leases and auto-credit all those who are entitled concessions if it was a 'known problem'. They flatly refused to do so. The staff have a 'known problem' of stealing from residents, and do not care to fix it. This is reprehensible and borderline criminal behavior. 2 - Management does not communicate. Do not ever expect to hear about security breaches, fires or break ins because they don't tell you about them. All of these have happened during my tenancy, and I wasn't informed a single time by the staff. 3 - Management churns more than a McDonalds. Expect the entire pool of staff to rotate to new people every 6 months. 4 - Corporate has now cutting services and staff at the detriment of residents. The entire leasing office at this, and all other Essex buildings have recently been fired and replaced with a call center. All interactions with management is now done over the phone or email, to a group of people you will never meet and who will never empathize with you. 5 - Residents here regret signing leases. Ever since the access control fiasco, residents have been far more vocal about the various problems at this building and there have been some bad stories. I met one person with big heart who told me they were actively seeking out people who are being sent to the model apartment that radius shows (remotely) to prospective residents, and advising them to seek a home elsewhere. That person deserves a medal for saving people from this place. 6 - Facilities here are hot garbage. Read the reviews about fire alarms and access control via 'Smart Rent' (it is anything but). Fire alarms are a massive problem here, and at worst went off for 36 hours straight, going off every 10-30 minutes during the entire course. As if that wasn't bad enough, the recently force installed the worst access control system I have ever seen. It's buggy to all hell and has literally locked out all residents from both building for a total of 6 days. The only way to get into the building was to wait for other residents to leave. I could go on about other problems such as the god awful package room, cheap and unsafe building materials in apartments or amenities being removed for no reason but you can check other reviews for that info. 7 - Management doesn't care. I think I've pretty well summarized this point indirectly in my previous points, but here are some direct examples. Management will ignore your emails and calls constantly. Your noise complaints will be met with skepticism, then subsequently forgotten/ignored. Reported security issues are not acted upon and left as issues for months. Community rules are constantly being broken by some residents and are never enforced. Bandaid solutions are found everywhere. No doubt some call center 'community manager' will respond to this review with fake apologies and questions on how they can improve the experience. This copy paste is predictable and I advise all readers to ignore this by-the-book response. Essex and Radius does not care a single bit and only wants to give the impression that they do. The issues here are systematic and they won't be getting fixed until the building is sold to another company. Read all the other recent reviews. Don't ignore the red flags. Stay away from all Essex properties. Essex: get bent. read more

There is no support team to address everyday issues. The elevators dont work every all the time. They keep sending us emails about elevators not working at least once a week. Leasing office never picks up the phone and they don't reply to emails or voicemails. read more

Can you please send us the new code for the mail room? Every month the code is changed, but the updated code is not emailed to everyone. Today I encountered 4 of my neighbors and nobody could get their packages because nobody got the email update. This is extremely frustrating. Nobody has been answering the phone all day and nobody is at the leasing office. read more

I visited a friend who lives here, and was so impressed by the community! The gym is super spacious and has a little bit of everything. There are a ton of grassy areas for dogs. I also love the location of this property - only a 10 minute walk to downtown Redwood City, and a quick drive to any grocery store/shopping needs. read more

The residents have been up all night (on a Sunday) because of a faulty fire alarm that they have failed to fix. The alarm started at 2:30am and it is now 6am. And this is just one of thousands of problems wrong with this place. The fire alarm was just my last strike to writing a review. read more

When touring, please talk to ANY tenant that lives here to ask us what it's like living here. Ask us about fire alarms, management responsiveness, package delivery, and building security. You'll find that current tenants will warn you to stay away. I've been here for years - it used to be a good place to live but at some point things just went completely down the tubes. For the past couple of years, fire alarms go off erroneously once a month or so, including recently when the entire building was kept up all night by continual alarms from 3am-11am. Community managers come and go all the time and are only incentivized to bring in new customers rather than fixing the real problems. Need a new key fob? No chance. Your door entrance code stopped working? Oh well. You emailed the office? You'll never hear back (only online reviews get replies) - you have to go knock on their door. They will also always try to hike your rent above market rate. Security is NEVER present - I haven't seen a patrol in years. I guarantee you that you won't see them when you tour or at any other time. There have been multiple break-ins over the years and tons of stolen packages (in fairness, a package room was recently built... but packages often don't get delivered to the room, the room gets very disorganized, and the package room door doesn't automatically lock). The one upside is that the maintenance folks are great. I sincerely appreciate those folks. read more

We lived in Radius for 4 years. The complex is in a good location; right next to a 101 exit and just 10 minute walking distance to RWC downtown. It is not the safest neighborhood, but that is a tiny problem considering everything else. When we moved in 2017 it was a great community. However, everything went downhill starting a year and a half ago. We renewed our lease after our 3rd year just because we were too lazy to move during the pandemic and I regretted it. All one star reviews posted here and on Google are, unfortunately, true - lack of management communication, key fob problems, security issues, packages being stolen, cars getting broken into (inside the garage), assigning one parking spot to multiple residents, elevators being constantly down, dirty areas (especially staircase), constant false fire alarms, etc. - all true. I won't go into details about each one, because previous reviewers explained it well. The final straw for a lot of people living at Radius was the false fire alarm on 10/25/2021 that had started at 2:50 am and went on and off for the next 12 hours. They claim to be fair and consistent towards all residents (that was also a response on one of previous reviews here). Well, they are not - when we were renewing our lease last time they offered us 2 weeks free, and they offered our neighbor 4 weeks. In one of the reviews I read that a person who was looking to move to Radius was offered 6 weeks (all three cases were roughly around the same time). I don't see a consistency there. All in all, if you are thinking about moving to Radius - think again. Until things change drastically, I would not recommend it. read more

Package theft is still an issue. I am unsure what the community is doing about Fedex packages being dumped outside (street-side). The new package room has access and lock issues. I will definitely be moving out after having hundreds of dollars worth of electronics stolen. read more

Recently I have referred a friend to this place, to get a quick place (as there are a lot of vacant apartments in the building for some reason), and even they have "refer a friend" program, they are avoiding to pay $500. Pretty scammy, right? The managers are so out of loop with tenants here, and they would do anything, literally anything to not any spend money. That is why 4 out of 6 months we have elevator problems. They would suddenly turn off elevators for "maintenance" for days/weeks, and it will brake after a day, for the same cycle to begin. read more

Don't live here. I can confirm everything that's been said below about the management (or lack thereof) and the fact that this building has gone downhill in the last couple of years (I've lived here for almost six years). Last night (when the fire alarm went on and off from 2:30 am until about 11:15 am) was the last straw. I'm fed up with the constant rotating list of issues--the fire alarms, the FOB issues, the back elevator of the 620 building frequently being out of service, the poorly maintained outdoor spaces, the rude, incompetent (and frequently absent) management...this is beyond normal pandemic-induced challenges. They need to get their act together. read more

I've lived at Radius since July 2020 and was so excited to move in. Slightly older style "luxury" building with character that seems to be missing from so many new buildings. I love my unit, but I have been continuously disappointed by many things since living here. Management is completely unresponsive, hallways and amenities are poorly cleaned and are quite disgusting at times, trash and recycling chutes are perpetually overflowing and hazardous, elevators are perpetually broken, there is no package storage system and packages routinely go missing with no response from management, the BBQs were (understandably) taken off line at the height of Covid and were recently reopened by replacing the disgusting grill grates without cleaning them - the BBQs have not been cleaned since I've been here, public area trash cans are disgusting and rarely emptied, dog waste can be found everywhere, false fire alarms are numerous and annoying, and communication from management is poor- there was a recent electrical fire in a unit that led to significant flooding and extensive damage to an amenity space - management never even thought to send a message to the community about this. They really don't care and Essex (property owner) seems to have left this once-beautiful building out to dry. Do not move in here. It's a dump. I've never lived in a place with such a poorly managed property and so many unhappy residents. Believe all the negative reviews you read - this place is awful. I'm posting this truthful review here because radius and Essex management never seem to engage with or respond to concerns. Maybe they'll care when members of our community start posting negative reviews everywhere. One note - the maintenance guys who come to address issues inside our unit are great! I don't want them to be wrapped up in my articulation of extreme disappointment with Radius. Do better Essex. read more