100% amazing customer service!!
Rafael was amazing to work with. We sold our first home with him and bought our second home at the end of 2016. He took very nice pictures of our house as part of his services and made a flyer. Our house got an offer before our first open house and we accepted that offer, that was $10,000.00 above asking, a few days later.
We also bought our second home with Rafael a few months after our property closed. He was available to show us properties any time of day. After we got off work he would meet us at a house we were interested in and let us take a second look later if needed. He really helped us succeed in closing on the second house we bought by having great connections and a great reputation in the industry. The selling agent of the house we purchased was always in contact with Rafael and always willing to work with us because of her relationship with Rafael.
The sale of own property was a tough one due to the buyer's finance and real estate team not acting professional. It took much longer than expected, however Rafael guided us through with constant communication and such regard for our time and our situation. He was always available and always went above and beyond.
He came over to our house just to drop off things like a binder so I could leave the buyer a nice presentation of important papers they may need in the future. He never stopped working for us and made us feel as though we were his only clients. He held an open house at any time and day we asked him to. He is beyond dedicated to his clients and just a wonderful human being who cares for others.
We still see him today and talk to him quite a bit. He always offers to help. Once we needed someone to let a contractor in the house during the day and he met them for us. He is trustworthy and kind, plus fun to be around! read more