We switched to Hudson as of July 1, 2025 and were assigned Kristal as our dedicated Property Manager. I'm currently the treasurer of our HOA in Danville so I'm in regular contact with Kristal and her team. We are so happy we switched. The responsiveness, communication and attention to detail has really been impressive. Their portal makes approving invoices and logging service requests very easy. They also provide better, more complete accounting than our previous company. Kristal has been awesome to work with. I could go on and on but I'll just reiterate that we are so happy we switched to Hudson. read more

The company is extremely slow in responding to queries and complaints. The staff are rude and dismissive. Actions do not match promises.

I requested that some financial information be posted online at the owner's portal for our condominium, and Sylvia was quick to respond and take action. read more

They manage the building where I own a condo. Not terribly engaged or responsive to absent owners (I rent my condo).

Absolutely awful. Do not work with this company. I'm a resident in the east bay for one of their condo properties and they don't take care of their property, don't answer phone calls, and are not responsive whatsoever. I have had nothing but headaches with them and all they do is deflect. Just check the boxes where they have to and do nothing above and beyond. They're disinterested in actually helping and I think their staff just sticks around for a paycheck. My property liaison is non-existent. Couldn't tell you what my newest contact is like because they simply DO. NOT. RESPOND. Look elsewhere for a management company. read more

When you communicate with them, they are very rude. Trying to set up online payment for the HOA fee for my elderly parents and not very helpful at all. Please look to see who is managing accounting@askhudson.com because the person that answers this account does not have basic manners. read more

I've been serving on the board on and off for 28 years, very pleased with this company, highly recommended. Our HOA, built in the 70's has 74 units' lots of landscape to maintain and projects to deal with. It's been 6 months since we switched from PAMC to Hudson. I have nothing but great things to say about this experience. Our Property manager is Kristal Bybee, she is outstanding, excellent communications, follows up on everything in a timely manner, easy to work with. Their billing and ticket tracking system is fantastic. This has been a very positive change for us, everyone on the board agrees. read more

my initial encounter, not very friendly and hard to communicate. ill try to get in the HOA board to see if i am missing any anything. but they should strive for a good customer service because the residence pays them. read more

I have worked with Kristal Bybee from Hudson Management for years and have always found her to be professional, courteous and knowledgeable on her properties! I have had nothing but positive experiences with Kristal and Hudson Management! Kristal's responsiveness, professionalism and availability proves her dedication to the owners of her communities! I would highly recommend Kristal and Hudson management to anyone looking for a property manager With these rare qualities!! read more

I am on the board for Muir Hill condominiums. Over a year ago we switched from another management company to Hudson. They have done a great job as we have gotten better bids, and gotten several big projects set up and completed. Our property manager Jenni Bucedi has been great! read more

Absolutely the worst customer service! Do any real people actually work in the office? Telephone calls go straight to voicemail, no return phone calls are provided! Do they have a customer service feedback, survey or rating? What percent of HOA goes towards providing satisfactory customer service? I vote a time for a change with Hudson Management. Can a business get less than one star, Hudson Management does not even earn a half star, they are terrible! read more

Our board voted 5 for 5 to not renew our business with Hudson Mgmt. As a board member and former President, I had a water leak and Travelers Insurance sent the 10K check to them. They never forwarded it to me. I emailed and called but no reply. I finally had to go to Travelers and ask them to cancel the check and reissue a new check and send it to my new HOA Mgmt company. They are the Walmart of HOA Mgmt in the bay area. They will do the absolute bare minimum required by law and say they never hear back from vendors on bids. Getting 3 bids out of Jeana Davidson took 3 to 6 months with them. Accounting issues were often and always blamed on something but them. It was always one thing or another. They would not even release us from our contract...they tried to lock us in for another year. Owner Leslie is just a second gen owner and checked out. read more

It has been 5 years since my last review. Nothing has changed in that when I have an issue with sprinklers in front yard I place a work order with Jeana Davidson and shortly there after landscapers fix the issue. Sometimes it take the crew a little longer but gets done. I am hoping to have another 5 years no HOA issues. Having no problems is more a function of good neighbors which for the last 12 years has been good. read more

Working with Krystal from Hudson Management Company has been a great experience! She's always professional, responsive, and easy to work with. Krystal goes above and beyond to ensure the communities she manages run smoothly. read more

Hudson Management is a great company. Jennifer B. is very helpful and punctual getting back to us. She always comes to meetings prepared and with multiple options when needing to make decision. Highly recommend! read more

WATCH OUT WORST Property Management Company in California. Jeana Davidson is worse manager but it appears from Reviews all are bad. Instead of doing job, they blame Owners for lack of attention on properties. Enforces Rules unfairly on Owners they do not like. Getting rid of Hudson is hard as contract wording makes it very expensive. The only thing Hudson learned well is how to hurt the Owners Hudson represents. Avoid at all costs. You will be sorry sorry sorry if you sign on with Hudson Management Company . read more

After 12 months with Hudson, hundreds in late fees from venders, multiple overpayments, and an incompetent "manager" who ghosted even the board members, we are finally free of them. don't even think about signing up with them. Also...I see Hudson tries to intimidate people who leave bad reviews. Very unprofessional, but it fits my experience with them as a HOA board member. read more

Just purchased a property managed by Hudson. We got no introduction letter. We called numerous times, each time it went to voicemail with NO response. We emailed, no response. Finally someone responded when we called 3 times in one day and provided us with activation codes to sign up for the owner portal. I went on the site to request that a list of deferred maintenance items be resolved and the response is that it would go to the board...what? Really? They can't make the simple decisions to fix some dry rot? Or Tell the landscaper to stop pushing the dry pine needles under the house and into the drainage area? Or have the pine needles removed from the gutters? Or fix the carport roof which has peeled off? What am I paying for? They have no clue how to operate a business. read more

I rented from this company for almost 2 years in my previous home. We were not allowed to renew our lease for another year in which the company did not disclose why, come to find out the house was put on the market as a foreclosure ( where was our rent money going for the last 2 years??) . We never recieved any of our security deposit back. The company claims to have not received any information on a forwarding address and information when we were moving out ( even though i have the emails to prove it ). It has been 3 months, and we still have not received our deposit back. Has anyone else had the same problem, looking to see if maybe we can get a class action lawsuit together!!! read more

I have had to contact Hudson Management Company twice since I moved into my new place last month. The Covid19 protocol has made conducting business very difficult. Even so Hudson Management Company has been extremely prompt in responding to my calls for help. They have been extremely professional and personable. I believe they actually see me as a person! They resolved my issues, and quickly! Thank you Hudson Management Company! read more

I have been board president for 1.5 years and we have 54 Town homes in Walnut Creek. I became HOA President when I heard we spent 300k for painting our complex yet got one bid. Hudson blames it on a prior HOA mgmt company but I have never received the 2 other bids...lost? Who knows? I also became board president because our dues went from $350 to $539 in 5 years. Hudson likes their automatic 3% raise every yr since basically operate as a government entity. Jeana Davidson at Hudson knows her govt & legal documents so I rate a 2 out of 5 but Hudson has cost us alot of money over 7 years. Why a 2 rating: 1) Jeana Davidson is managing about 30+ HOAs and she barely has time for board meetings. All you will get is a board meeting and monthly accounting documents. She does respond to board members but if you ask 3 things in an emails, she answers one question so I ask one question per email. 2) Jeana takes 30-90 days on average to get vendor bids. She will say vendors never respond due to supply chain / Covid / recession / all of above. Yet, I have picked up phone recently and got 4 bids for security alarm upgrades in 2 days. Took me 30 minutes. Getting 3 bids on major projects is extremely hard to get if not chasing her and rechasing her. 3) Last year, we discovered 2 fire alarm companies were each billing us for fire alarm monitoring....for the last 7 years. Since 2015. We lost an estimated 75-100k on their clock. Hudson just denies it but as clear as day in the invoices. We fired both Cosco and PAC Integrations who both like to make money. 4) One of Hudson's vendors, Current Electric, charged us $33k to install 85 new porch lights. Hudson oversaw our prior board getting one bid. The cost to these lights were 6k total after tracking the sku numbers. When I asked if Hudson dropped this vendor for excessive 400% mark-up, they simply have not answered me on 5 occasions. 5) Jeanna was getting paid $90-110 hr every time our sewage light went on outside normal business hours but never called our sewage guys until normal business hours the next day. Once we fired PAC Integrations and took Jeana out of loop, our sewage light has not been on in 6 months. (Things work when 1 vendor only touches a product) 6) Hudson has about 5+ buckets that their expenses hit in our operating report. Yet, they have one line called "Hudson Mgmt & Bookeeping expenses". The other lines so not mention Hudson. I have asked repeatedly for ONE line that says "Hudson total expenses" but they do not deviate from their cookie cutter documents. We have separate line items for their office supplies which if not on board, one would think was not their expense. Same for web services. They often charge an extra $500-1000 a month for their honey hole which includes the "Contingency" line. Yet, most in that line is Hudson. Is it that hard to have everything a HOA pays to Hudson to sum to a Total Hudson line? 7) Our 2015 signed contract with Hudson very clearly says we would get 12 board meetings a year. Yet, when I took over, we were getting 6. When I asked for 12, they said it was a mistake in the contract but 6 more board meetings would be Jeanna's $110 hrly x 2 hrs x 6 meetings. How can one have a legal signed document clearly stating 12 board meetings a year yet be told you get 6 but if you want 6 it is extra. 8) hudson loves paper. They bill out 15 cents for a copy and even 2 cents for a staple. 9) We charge clients $55 for a late fee. Hudson charges us 15 minutes for a $60 accountant to print out a late notice. $15 plus 15 cents plus a stamp! 10) I read all the prior reviews for Hudson going back 10 years and amazing to hear how many HOAs had very similar issues. Jeana is very good catering to the board members who like Hudson. She and Hudson will never get to any of your owners...she often ignores me.l Thus, we are going to go out and get other HOA bids. My conclusion after 1.5 yrs dealing with Hudson Mgmt is they do good job w gov't docs. Jeana likes that area. They will make accounting mistakes and double pay things but accounting is OK. Jeana is pretty much to owner because the owners are checked out. It is a second generation biz etc. You will get little to no help at all with vendor negotiation. Ask for 3 bids for a $50k deck painting and it will take a year to get scheduled. All they want is an HOA like us to get ONE high bid and go with them and be happy they got is a bid! Board President read more

I've lived in my condo for almost 20 years and my HOA has had 3-4 management companies during this time, Hudson being the current company. Hudson would fall in last place hands down. They must have low fees, I'm really not sure why my HOA dumped the old one and picked Hudson. From day #1 I wasn't impressed. You really need to get everything in writing, and even then, they'll switch gears on you mid-stream. Communication is abysmal. If it's after 5pm, forget it, actually, if it's after 3pm forget it. They never sign their names to emails, rather, it's just a generic "Hudson Management Company" signature so you never really know who you are communicating with and that's been one of my biggest irritations. I get it that people in the office may be covering for someone else, but for heaven's sake, why not indicate who you are in the email versus communicating behind this this cloak of anonymity? (perhaps "accountability"?) I've heard many times that "all HOA management companies are awful." I don't know, I have to believe that there must be some that are good. Perhaps you pay a premium for a good one - and that would trickle down to higher HOA dues, but frankly, I'd pay higher dues to have a management company that is responsive, accessible, and clear in their communications. read more

The entire company could stand to be more honest (haha! In property management!?) and be trained to handle tenants as human beings. I have a name, so does my husband- use it and be courteous. Fix things on time and communicate clearly and in a timely manner. read more

If i could give negative stars i would. Worst management company ever. They nickel and dime you and when you ask questions about money owed to them they refuse to speak to you and shut you down. They are a shady management company and i hope any other housing associations refuse to ever use them to manage. read more

This company is cheap for HOA's and wins a lot of bids. They do not act on behalf of the homeowners who pay large HOAs. They hire contractors who do not know what they are doing - below are photos of the contractor they hired to do our landscaping. Hudson says that the company they hired only "trimmed back the ivy" and "trimmed the bushes." This is for a community with a $500 a month HOA. They refuse to make any corrections or deal with the landscaping company themselves. read more

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I have personal experience with Jeana Davidson and some of the others in the company. They are unprofessional and frauds. They don't follow the CCRs and sent me a threat letter (written by a lawyer, obviously paid by the homeowners) containing incorrect facts. When I formally responded, obviously upset, that they could have reached out to me before sending an incorrect demand letter that cost all of us money, Jeana actually responded that she had no duty to reach out to me. Unbelievable. Sure, as manager of an HOA, just go around sending false demand letters to homeowners without checking any of the facts. That's smart business practice. I decided to move because I cannot continue to be managed by this company that does not do anything FOR the homeowners. The other board of directors are in cahoots. They only care about themselves. Finally, trying to sell now and I learned that the seller is responsible for paying to obtain HOA documents as one of the disclosures. These are documents that should be freely and readily available to all homeowners. Hudson Management, however, outsourced this obligation and the third party charges $775 to meet this demand. What a load of garbage. I am sure Hudson gets a cut of their profits. Ridiculous. This is why HOAs get a bad rap, because of companies like Hudson. They should be ashamed of themselves. read more

This management company can't manage HOA payments. They keep losing payments, changing banks, and changing HOA fees (upward). Now they want us to lay to an out-of-state bank. It appears that only one person works at the company. They NEVER answer the phone; it ALWAYS goes to voicemail. They rarely reply to VM's or email. And if they do, it's a very long time after they have been contacted. I don't think I've ever encountered a more poorly run company than this company. read more

Horrible company and HOA board! They ignore emails, phone goes straight to voicemail and they never call back, and the HOA board makes constant excuses to members at the meetings, that is, if they even allow them to talk. The lawns are not rottotilled, leveled, or seeded correctly and the grass is laid down in pieces that don't seam together. They decided they would not address the gophers that are destroying lawns. They won't remove hornets nests under the ledges. They do not trim the front trees that are swarming with bees or the back trees hovering over the back yards. They don't fix the rot on the back yard walls, and the gutters that were supposedly cleaned still overflow with water everywhere. Balconies had to be redone because they were not up to building code, and it takes the a month to replace an outside light bulb. They raised the HOA rates during COVID, collecting money for pools fees and maintenance when the pool was closed for almost 2 years. Tenets also pay for the pool to be warmed (it is not) and the hot tub to be on, clean, and accessible all year, however, it is often cold, broken or dirty, most of the time. And, they may raise rates again, despite all the negligence. read more

My family owns some condos in the Walnut Creek area. Several of these HOAs use Hudson as the management company. HOAs serve the homeowners of the building and are in place to maintain the building, protecting individual owners investments. The Management company is a partner with the HOA board. I have found Jeana Davidison at Hudson to be extremely responsive. She obtains multiple bids for projects, she provides sound advice to the board when asked, she takes direction from the board and acts on it. She works with the board between meetings and moves projects along and thru to completion. Sylvia in the accounting department at Hudson is also very responsive. She provides solid financial documents and guidance to the board as needed on financial issues (such as ways to ensure reserve funds are FDIC insured). read more

Jenna was helpful in our house painting project get completed in a timely manner. Hudson has been taking care of our HOA for many years now. read more

Hudson is good for charging fees and then when you request a review, they run you around to not help you at all. They racked up over $4,000 in fees for me and even after I sent in the required paperwork, they refused to review unless I sent in the paperwork in a different format. They are not helpful at all and they never answer the phones. They do reply to emails though so that is the 1 star. read more

I am a local Realtor attempting to sell a condominium located in Maywood, one of the associations managed by Hudson. Hudson failed to pay property taxes on one of the common areas for the past 8 years and as a result the close of escrow on this condo is now being threatened. While I do understand and appreciate that errors and accidents happen, what I cannot understand is Hudson's complete failure to FIX THIS PROBLEM. The Title company informed them about the lien over a month ago, and Hudson has received dozens of emails from the condo owner, the Title company, and me in this regard. All they do is tell us that "they have reached out to their CPA" and "they are working on it" and "it's not our fault this dates back to before we managed Maywood." This is NOT ACCEPTABLE. They have one job -- managing the income and expenses of the HOA -- and they are failing to do it. As a result, the property owner is now facing the prospect of financial damages caused by Hudson's failure to address the lien on the common area which appears on my clients' Title -- a lien that affects every single homeowner who shares an interest in that common area. Take my advice and find another Management company if you are looking for a company to manage your HOA; if you can't prioritize a problem like this after having notice of it for over a month, your priorities are clearly not taking care of the homeowners. read more

Sylvia in the Escrow Department is very helpful and responsive. I hope to work with her again soon!

Any and all positive reviews are fake! This company borders on fraudulent! If you do not believe me drive bye 1092 Mohr Lane and look at the garbage residents leave weekly at the curb. I'm told it's because Hudson does not schedule enough trash pick up. Still don't believe me...drive through the complex and look at the laundry hanging on all the balconies! Still don't believe me??? Good luck! read more

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Association manager Derek Hellender was polite, but not experienced and couldn't handle a HOA claim at all. He would tell us, the homeowner, one thing, and when meeting with the board, he would not admit what he said. We were told that the HOA would reimburse the damage after HOA approved the estimate. 8 months later, excuses after excuses, nothing happens. Turned out he didn't even file a claim to the HOA's insurance, and had to do it 8 months after the fact. (It has been 1 year and has yet to be resolved.) It was also extremely difficult to reach him. Voice messages and emails to AskHudson are often not replied, or replied a week later or replied by someone else who couldn't help. And if there is a reply, there will be no follow up, and the cycle repeats. One needs a lot of patience to work with him, and don't trust everything he said. read more

Easily the worst HOA company in the observable universe. They are essentially fascists who will raise your HOA dues every couple of months, for absolutely no reason. Nothing ever gets fixed, they just keep charging you more. And in the middle of the pandemic, when the entire country was in a recession, they raised out rates by $100. I cannot stress this enough: avoid living anywhere this company manages, they will make your life a living hell read more

This is NOT a one star I give ZERO STARS! I called and left a message for Jeana Davidson to call me I then received a call back from Courtney who by the way is unable and unwilling to help with your concerns?? The only answers for ALL of the questions I asked Courtney were " we need requests in writing and email @supportaskhudson " Why do you have a person in charge of your development if they are unable to speak with you when you have a question or concerns? Also, why is it that Hudson has a receptionist that only answers questions with you need to email for questions and concerns? I am very surprised that a Large company would allow their business to be ran by Personnel that are so disconnected and Unprofessional. We as the homeowners pay monthly HOA dues for WHAT?? To be disrespected and redirected to a computer to email someone else instead of speaking with the person that is supposed to be in charge of our complex?? GEEZ!! Customer service has fallen by the waist side and UNFORTUNATELY We the homeowners are the ones who suffer!! Courtney you should be in a career field where you have NO customer contact. Hudson Management open your eyes, look around at your processes and make a change! read more

I am really pleased with Hudson. I have been on the board of my HOA for 6 years now and was not happy with the responsiveness of our previous management company. However, Hudson always responds in a timely fashion when emailed or called. My only gripe is that we had a lost payment but I was happy with the way Hudson tracked it down. They have really been great and I would recommend them to other HOAs. read more

A disaster in customer service, totally ignorant of rules and regulations and experts at washing their hands at every turn, while they ask for more money from you. I live in Round Hill Estates North, Alamo, and need to build a large deck adjacent to my pool. The house is on a hill. I called Hudson, they said "bring some plans, show deck structure, I need 7 copies... meeting is in a month"... no CC&Rs, no guidelines whatsoever. My architect provided some conceptual drawings, application was declined, that's when we found out about the CC&Rs, and the board meeting happens every TWO months.... I started communicating directly with the design consultants, needed to organize a couple of meeting in my house, directly contacting the HOA members. At one point, Bob Lewis calls me asking for a check of $2,000, on top of the $1,000 I had already paid, because "the consultants needed more time to review". I managed to do all the design reviews, basically needed to micro manage the communication between my design team and the HOA design team. Hudson erased themselves from the picture... and then they gave me a conditional approval, with conditions that had been fulfilled during the design sessions between both my team and the HOA's... I LOST THREE MONTHS DUE TO HUDSON'S MISMANAGEMENT. THE COUNTY APPROVAL WAS ISSUED IN THREE HOURS. Not only they misguide, they lie constantly, and when you ask a question, they say "that's not my decision". The don't add value, they SUBTRACT value from every single interaction, making communication confusing, they contradict with the instructions from HOA members, and ask for money... that, they do well. I will request my HOA to fire such dysfunctional and corrupt organization. read more

This company and it's employees and managers are awful. They don't answer emails or the phone. Phone calls are never answered and always sent to voicemail in which they won't get back to you. They outwardly refuse to follow guidelines written in CC&Rs and will send any legitimate and legal homeowner request to "legal department" in an effort to try to get the homeowner to pay for the issue themselves. Jeana Davidson partners with HOA board members who will also work to deny homeowners what they deserve as stated in the CC&Rs and contracts. Terrible company with employees who really couldn't care to help manage anything. read more