If you are looking for an honest, ethical and true professional jewelry store, look no further then…read moreDunbar Jewelers. I found this Jewelry store four years ago, and everything I have purchased, or had repaired, have been nothing short of amazing. Chuck, Hilary, Anne and Lucy always go above an beyond, to ensure that you are 100% satisfied. Oh and I would be remiss if I didn't mentioned the vast and gorgeous selection of fine jewelry that is available for the most discerning customer. Please indulge me for a moment, for I would like to share my most recent experience with this team. I own a beautiful diamond and sapphire ring that my mother, who is now deceased, gave to me. I had the appraisal done by a jeweler, that I used prior to finding Dunbar. Unfortunately while on vacation one of the diamonds fell out and was lost. I wasn't too worried since I had the ring insured. I brought the ring to Michael and Hilary, along with the appraisal to have the repair completed. Unfortunately the appraisal that was given from a jeweler who will remain anonymous, was incorrect and quoted the diamonds as half their actual size. Therefore the insurance company was only willing to reimburse me for one-third of the total replacement and repair cost. Chuck and Lucy having listened to my story, offered immediately to compose a letter for me to send to my insurance company, along with the corrected appraisal. Today I was notified that because of the letter and new corrected appraisal, the total repair will be paid by the Insurance Company. Can you imagine my surprise and joy? Especially with the holiday season upon us, this additional expense was going to be difficult. I can't tell you how much I appreciate Chuck and his entire team. They did this for me, with no financial gain for them. The integrity and kindness shown by the Dunbar team will keep them forever, as my number one choice for jewelry!!!

Had a couple of bracelets clasps replaced and a necklace fix. Amazing customer service. They…read morereturned everything cleaned and polished looking brand new . Recommend to all my friends and family .

I recently had Bill Selig Jewelers use a piece of costume jewelry ($14.99!) ) that I loved as a…read moremodel for one in real metal. They were great to work with, provided a CAD prototype that I could try on and revise if I wanted (I did not, as it was exactly what I wanted). I was lucky enough to have the jeweler available in those moments to ask questions/guidance. And now I have exactly what I wanted and I love it! This ring is a gift to myself that I have been thinking about for many years. The turnaround was faster than expected, and all interactions were a pleasure. Thank you!!

Great service. They dis an amazing job redoing 2 rings of mine. They both came out stunning!!…read moreBTW, I live in Colorado & they are my jewelers, I save all my jewelry needs when I'm in Connecticut. Love this place!

Dante is a master goldsmith. He remade my mother in law's engagement ring to fit my specifications…read more It was exactly what I envisioned. He made a necklace for my husband that also came out perfectly. He takes pride in his work and we are so glad we discovered him. He is a gem.

Just as an update, know that unless you purchase or have purchased jewelry with them they will NOT…read morerepair it. Be advised! Very unhelpful service. Do not go here.

Sammy Hannoush is awesome. We met him ten years ago and have been getting all of our jewelry from…read morehim since. The value and quality of his jewelry is fantastic. His stores are always beautiful, stocked and clean. You walk in the door and you're greeted immediately by staff. Pedro is very helpful as well. I prefer to see Sammy because he made my wedding rings and understands me but Pedro is my next go to person. Honestly, every staff is very friendly and professional. If you don't see anything you like, let the Hannoush Family create a piece for you! I always recommend Hannoush Jewelers to everyone and I won't go anywhere else.

Sammy and Priya were so easy to work with. They both were very knowledgeable and helpful when I was…read moretrying to redo the look of my 51 year old wedding band and engagement ring. They went above and beyond to give me ideas on what would work and what would give my rings the most "bling" I was looking for. I used a diamond from a necklace I was given from our 25th wedding anniversary that was larger than my original diamond. Sammy recommended adding small diamonds to my plain wedding band with a channel setting. The result was beautiful craftsmanship and an entirely new look. The price was what you would expect for quality work. Everyone in the store went above and beyond.

Go here to find that special gift for your girlfriend that you will not find anywhere else. This…read moreshop has handcrafted high quality items at decent prices. If you want to amaze someone with gift, this is the place to go. This is the type of place that you would expect in downtown Manhattan yet it is just around the corner and you won't pay NYC prices. Mira will also design items that match your ideas, if you have them. She is a true artist.

Title: Charged my card, missed shipping deadline, and completely ghosted me.I placed an online…read moreorder with Mira Jewelry Design. On August 6th, the owner emailed me confirming the order and stating it would ship the following week. She asked for my gemstone stacking preferences, which I sent immediately on August 7th.It has now been nearly three weeks. I have sent multiple follow-up emails (August 14th) and text messages (August 18th) asking for a status update or tracking number. My phone shows they physically opened and READ my text message on August 19th, yet they have chosen to completely ignore it.Taking a customer's money, missing a promised shipping window, and intentionally ghosting communication is completely unacceptable business practice. I am currently forced to file a formal debit card dispute with my bank to get my money back. Buyer beware

Necklace repair clasp- it failed 7 months after repair. Also instead of repairing original as…read morespecified, they replaced it and kept prohibited Sterling silver clasp.

I came here on the recommendation of a friend to get my engagement ring resized. I was looking for…read morea place that would resize my ring on the spot. I didn't want to send my ring away for 1-2 weeks like at other jewelers. I called ahead and made an appointment. I simply walked right in, someone was avialbale to help me right away. She looked at my ring and took my ring finger measurements. She said it would be about half an hour, which was fine because in the same shopping plaza is tons of cute shops and a Starbucks. We came back and it was ready. I am very happy to have a ring that fits now!

Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

Amazing service. Been bringing my jewelry that needs repair here fir over 15 years! I wouldn't…read moretrust anyone else!

Great finish work on a ring, Goerge didn't not let it out the door without a final inspection…read more My first time there and will go back again. Totally worth the drive from Wolcott. Dennis Goggin