Wow! Small shop with a lot of charm, or should I say Chime? They offer honest options on fix-it's…read morebrought in and if it's outside their realm of craft, they'll offer you recommendations to others in the business. Cuckoo clocks are one of the pieces that will be referred to another time keeper. Watches are able to get re-energized with a new battery and wall clocks can get a new chime and on time! Other timekeepers pieces in the shop are looking for a new home.

Very kind, helpful, and honest service. I also enjoyed seeing the shop filled with mechanical…read moreclocks and watches in various stages of repair. Clearly someone who is dedicated to his trade and takes pride in honoring the craft of clock and watchmaking.

Very disappointed and saddened in this business. My wife…read morebought me a high end chronograph as a wedding gift, for several thousand dollars. An Ollech and Wajs diving watch. After a few months I noticed that despite my regular windings, it would run slow. Then I took it into a shallow pool. And remember the face of the watch said "waterproof". The watch stopped working. The face was damaged by droplets of water that leaked in. I reached out to Rick, the owner of this establishment, about fixing this issue. I was told that a simple maintenance and cleaning would get it back to normal. But he ironically said he did not have the time. So not only was the watch faulty from the start, Rick did not take any responsibility for it. What saddens me the most is that the watch used to be a beautiful symbol of my marriage, and at one time I considered it to be the nicest gift I had ever been given. But after my interaction with Rick, it's just a sore reminder that you just can't put your trust in small businesses anymore. Where is the integrity? It's no wonder people end up just going to Amazon now. Further evidence that American businesses are self destructing due to a lack of honor and laziness.

I wanted to just be very transparent here because to be honest I am tired of this placed coming up…read moreas a Watch store for Repair or Service work. They DO NOT perform any Watch Service or Repair work Period! ONLY if you buy a watch directly from the owner will you get any type of Watch Service Work!

Beautiful watch and jewelry selection, the only jeweler in Hartford worth your time. Knowledgeable…read moreowners, willing to go the extra mile to make sure you're taken care of.

Great place! Great service! Highly recommend! The store's owner as well as his wife are the kindest…read morepeople. They really took good care and we're a huge help.

Super helpful young woman stepped up and did a great job when I had a key fob that needed the…read moretiniest screw imaginable to hold it together. She also replaced my watch battery expertly and at reasonable cost. I will recommend this jeweler to anyone who asks. I'm very pleased that I live literally minutes away when some customers are driving some distance to do business with this truly professional jeweler. Two thumbs up!

I brought my engagement ring in for repair two years ago and a wedding band for resizing last…read moremonth. Service is excellent and prompt and prices are reasonable. Highly recommended.

Purchased my first Rolex here and it was an amazing experience. For those who don't know, you…read moregenerally can't walk in a purchase a Rolex, you must add your name to a list and wait for the specific watch you desire to arrive. This guarantees you'll be in store at least twice. While that's hard for someone who has little patience, they made it a pleasure. The staff are all very accommodating, patient, and add no pressure. From the first visit to I received my watch it was 3 months. The watch was everything I imagined. The store is beautiful and the staff so helpful. I will be back for my next Rolex purchase!!

Seriously, a huge thank you to Lorilil Jewelers for helping me find the perfect gifts. They were so…read moreincredibly kind and welcoming, making the whole experience a breeze. It's rare to find such genuinely helpful people these days. My wife and daughter are going to absolutely love what I picked out. I'll definitely be back for future occasions!

I received a new LIV quartz chronograph watch as a gift. I needed to have the SS band made smaller…read more- so I just stopped in to Zabians Fine Jewelers and was impressed that they took me right away, the sizing was done and the links were removed by the owner in a couple of minutes. I was thoroughly impressed. Imagine I Was in the market for a piece of jewelry. Such a wonderful family Thanks Mo. Arthur

My parents had the most wonderful experience at Zabian's. After going to a jewelery store in…read morePittsfield that wanted $40 to replace a watch battery and wanted her to leave her watch for several days, Zabian's charged $10 and completed the task while they waited. They felt they were treated so fairly. And then, they discovered the fabulous selection of men's clothing next door. They (and we) will be returning! Thank you Zabian's.

I've recently shopped in Springfield for years for my jewelry. I Priced a heavy gold bracelet 60…read moregrams and I couldn't believe the price was $1200 less in Ware than Springfiel. Also, my wedding ring and diamond was $1800 less for the same exact diamond and band I had priced out in Springfield after I went to three places.No pressure or upsale ,made me very feel very comfortable.

I stopped in here today to have a watch re-sized to fit me. The jeweler measured my wrist and…read moreremoved links from the watch to fit me perfectly. He was able to resize the watch while I waited. I was in and out of the business in less than 10 minutes, AND the price was more than reasonable. While I waited, I took a walk around the showroom. There were many beautiful pieces of jewelry including very unique men's and women's rings. The service was friendly and courteous. I will most definitely do business there in the future.

The customer service at timesquareclockshop.com is first rate! They bend over backwards to help…read moretheir customers! I will shop there many, many more times!

Repaired my Willis Judd magnetic bracelet when the spring pin broke for no charge. Thank you very…read moremuch!!

On July 7th I walked in was helped by Linda. I requested a Rolex deep sea watch. I was very blessed…read moreto have met Linda, my new angel. Just a little over 2 weeks later my day was made exceptionally amazing. When I received Linda's phone call. All I can say is wow. Linda was so gracious and helpful for my needs. Thank you, Lux Bond and Green and Linda. Thank you, Craig F.

Thank you Matt and team for helping with our anniversary and holiday gifts. Always a great…read moreexperience. Jim and Tracey

I had procrastinated on getting my wedding band resized and fixing a missing diamond on my…read moreengagement band. I had thought it would be more difficult, but after going to Kevin Edward jewelers, it was a breeze. They gave me an estimate the same day and had then back to me in less than a week. Not only that, but they cleaned them and they were gleaming like new. The price was very reasonable and the whole process was very friendly and simple. I would definitely go back for my future jewelry needs.

Amazing shop with great selections for all price ranges. First discovered from a Yelp review and…read morehave been a loyal customer for 5 years now. My wife has loved every gift I've ever gotten her from here. Kevin and all staff give you no pressure attention and are more than willing to work with your budget. Highly recommend for all your jewelry needs.