Necklace repair clasp- it failed 7 months after repair. Also instead of repairing original as…read morespecified, they replaced it and kept prohibited Sterling silver clasp.

I came here on the recommendation of a friend to get my engagement ring resized. I was looking for…read morea place that would resize my ring on the spot. I didn't want to send my ring away for 1-2 weeks like at other jewelers. I called ahead and made an appointment. I simply walked right in, someone was avialbale to help me right away. She looked at my ring and took my ring finger measurements. She said it would be about half an hour, which was fine because in the same shopping plaza is tons of cute shops and a Starbucks. We came back and it was ready. I am very happy to have a ring that fits now!

STOP LOOKING FOR A JEWELER--You've just found the best there is!…read more Baribault Jewelers is second to none. Not only is their selection of jewelry impressive, but their knowledge, expertise, and genuine customer service set them apart even more. From learning about engagement rings--the whys behind different cuts, settings, and more--to narrowing down the perfect piece you'll cherish for a lifetime, Lewis and his team are there to guide you every step of the way. No matter the occasion, they'll help you find the perfect piece within your budget, provide options to explore, and make the entire experience personal and unforgettable. Baribault has been our go-to jeweler for years because, simply put, you won't find better.

Baribault takes care of all my family's jewelry needs. Last year, Lewis and Cherry Haddock helped…read moreimplement a custom ring design for our 10 year wedding anniversary. My husband passed away at the end of last year so truly was very special for many reasons Most recently Cherry helped me with Tacori studs and custom 3 diamond matching necklace. I feel like I have my parents and my husband with me all the time as I wear these beautiful custom family pieces. Thank you Cherry and Baribault Jewelers.

My husband and I have been customers for 32 years. Our experience has always been excellent, from…read moremy engagement ring to my 30th anniversary ring. The prices are always the best in the area. Outstanding value.

I have been a customer of Gem Jewelry in West Hartford for over 20yrs. This past year there was a…read morechange in management and personnel. I visited the store in September and found the service very disappointing. My visit last was over two hours due to the sales associate jumping from me to other customers. At the end of my visit I was told that I would receive an email of the proposed item of purchase the following Monday. I had not heard back so I called and I was informed that she was busy and would get me my quote that day. When had not heard back in 2 days, I called back again. I was told that they are understaffed and she was overwhelmed. She completed another inquiry and would be working on my order. I was told that she would send me the information that night. There was a timeline for the item as it was a gift I expressed my frustration with the delays and my concerns and the associate abruptly hung up. I did not receive the quote as promised again. I have been a past customer here for many purchases and never experienced such poor service. They are not attentive to the customer and do not follow through with a commitment. Unfortunately I will no longer be a dedicated customer as they do not value customers as they did in the past

I found @raimie_weber_jewelry Raimie H Weber LLC via Google & she was able to put a bezel setting…read morearound an old mine diamond solitaire so the edges would be secured from chipping...using most of the original setting! There aren't enough words to say how thoughtful & caring she is - she really listened to what I wanted & didn't push me to get a completely new setting...and the work is beautiful! Pics & video don't do it justice - it looks even better than the original - more clarity, more depth, more fire! She specializes in redoing jewelry using your own pieces & she has her own pieces as well, as she is an artist - she can often come up with a new idea that you may have never thought of! She is also just all around a very nice, warm, caring person and a pleasure to be around. Her website is on her Facebook or Instagram page or at rweberjewelry.com - highly, highly recommend her! She was worth the trip to upper CT from Fairfield for us & she also recommended some great places to visit in the area...I will definitely be going to her for other projects & I recommend her to anyone interested in redoing their jewelry

She made quick work of the multiple repairs I brought to her and she had incredibly reasonable…read morepricing. Even did a few simple repairs for no charge! She has a lovely shop and a lovely little dog. Also, I noticed her jewelry for sale, which I could not buy myself, but it was all very beautiful.

If you are looking for an honest, ethical and true professional jewelry store, look no further then…read moreDunbar Jewelers. I found this Jewelry store four years ago, and everything I have purchased, or had repaired, have been nothing short of amazing. Chuck, Hilary, Anne and Lucy always go above an beyond, to ensure that you are 100% satisfied. Oh and I would be remiss if I didn't mentioned the vast and gorgeous selection of fine jewelry that is available for the most discerning customer. Please indulge me for a moment, for I would like to share my most recent experience with this team. I own a beautiful diamond and sapphire ring that my mother, who is now deceased, gave to me. I had the appraisal done by a jeweler, that I used prior to finding Dunbar. Unfortunately while on vacation one of the diamonds fell out and was lost. I wasn't too worried since I had the ring insured. I brought the ring to Michael and Hilary, along with the appraisal to have the repair completed. Unfortunately the appraisal that was given from a jeweler who will remain anonymous, was incorrect and quoted the diamonds as half their actual size. Therefore the insurance company was only willing to reimburse me for one-third of the total replacement and repair cost. Chuck and Lucy having listened to my story, offered immediately to compose a letter for me to send to my insurance company, along with the corrected appraisal. Today I was notified that because of the letter and new corrected appraisal, the total repair will be paid by the Insurance Company. Can you imagine my surprise and joy? Especially with the holiday season upon us, this additional expense was going to be difficult. I can't tell you how much I appreciate Chuck and his entire team. They did this for me, with no financial gain for them. The integrity and kindness shown by the Dunbar team will keep them forever, as my number one choice for jewelry!!!

Had a couple of bracelets clasps replaced and a necklace fix. Amazing customer service. They…read morereturned everything cleaned and polished looking brand new . Recommend to all my friends and family .

Dante is a master goldsmith. He remade my mother in law's engagement ring to fit my specifications…read more It was exactly what I envisioned. He made a necklace for my husband that also came out perfectly. He takes pride in his work and we are so glad we discovered him. He is a gem.

Just as an update, know that unless you purchase or have purchased jewelry with them they will NOT…read morerepair it. Be advised! Very unhelpful service. Do not go here.

Amazing same day service for 3 watch "repairs" Immediate…read moreresponse to my inquiry. Extremely friendly. Highly recommend.

I have been going to farmington jewelers for many years , and have to say that the new owner is…read morekeeping up the tradition of it being a fantastic jewelry store. My husband had inherited a beautiful diamond from his uncle and for my retirement , he had it reset into a ring for me. The owner was amazing to work with.She helped design something that I am comfortable wearing every single day.And it is just stunning. This will still be my go to jewelry store.

Had a great ring re-sizing experience. I dropped it off for a week and not only did he re-size it…read moreperfectly, but he redid the gold band for me so it would be more sturdy and last forever. Much appreciated! Was great at communicating when it would be ready by.

I was recommended to go to Sevan jewelers by our Armenian priest. I had my fathers diamond to be…read morereset. I showed him a picture of the designs of settings from a major catalog, and asked him if he could produce a setting exactly like the picture. He said no problem. The diamond was large, and I told him I wanted the designs on the sides to be the same ratio, to the center stone, as in the picture. Is that too hard to understand? He shrugged it off like, I was an idiot for asking that. He assured me I will get that ring, exactly, with the diamond I gave him. Don't ever trust this person to mount anything of value to you. When I got the ring, the side designs were 20% smaller than the dimensions of the center stone. He evidently, got someone to cast it, without telling them I wanted the proper dimensions of designs, relating to the size of the diamond. I wanted the same proportions as the picture. So I received a ring, that was NOT what I asked for. He didn't relay any information to the people that were casting the platinum ring!!! He led me to believe he had total control. He didn't cast it, all he did was mount it. He said he was sorry, and didn't even offer to fix it. I paid $1700 for a ring , I didn't ask for. I thought jewelers were smart enough to know what ratios, or proportions meant. But this guy, doesn't care, he just wants his money. I'm armenian, and I thought I could trust him, but don't trust him, unless you just want repairs. He's probably OK at that. I don't want anybody to make the same mistake I did. Judy Piranian