Just moved to Westfield from over an hour away and needed to find a new jeweler, so we tried…read moreScotts. It was a small but very welcoming shop and we met the owner right away. I needed a new wedding band to replace the one we lost scuba diving (they had LOTS to choose from). I also needed to fix the lobster clasp on 2 of my wives necklaces...in addition to having my mothers pearl ring fixed. The necklaces were fixed on the spot and the ring was done by the next business day. Scott's Jewelers was professional and friendly, we genuinely felt the "small business" touch that you don't typically get from the big jewelers. We will definitely go back.

The owner quoteda price for a 1 carat lab diamond just the diamond went to another local store in…read morethe area found a 1.5 carat lab diamond for $900 less than his one carat price same quality same size same everything.

These people care. I was in their Holyoke Mall store in 2023 seated on a chair near the back of…read morethe store while my four wristwatches were having their batteries replaced. Suddenly a tall man flew past me, jacket flapping, and exited into the mall. Not long afterward he returned with the item the thief dropped after he realized he was being pursued. A female bystander had picked it up and handed it to the owner, but the thief disappeared. I returned in 2026 for another battery replacement and learned that the story was on TV and in the newspaper. Good job! Good store. Good people. Remember the name. Claire in Springfield.

I was created with the most polite, and handsome looking Jeweler that I've ever seen. He was…read morepolite shook my hand introduced himself like a professional would do! I love the attention that he gave and he helped me with the money that I was prepared to spend and guided me to the proper jewelry that I could select from to make my wife happy for Christmas! This jewelry store has been phenomenal I've only visited twice, and I've been treated with exceptional service each time. I had a wedding band resized for my wife and it came out phenomenal like it was brand new! I will definitely be returning customer 110%

Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

Sammy Hannoush is awesome. We met him ten years ago and have been getting all of our jewelry from…read morehim since. The value and quality of his jewelry is fantastic. His stores are always beautiful, stocked and clean. You walk in the door and you're greeted immediately by staff. Pedro is very helpful as well. I prefer to see Sammy because he made my wedding rings and understands me but Pedro is my next go to person. Honestly, every staff is very friendly and professional. If you don't see anything you like, let the Hannoush Family create a piece for you! I always recommend Hannoush Jewelers to everyone and I won't go anywhere else.

Sammy and Priya were so easy to work with. They both were very knowledgeable and helpful when I was…read moretrying to redo the look of my 51 year old wedding band and engagement ring. They went above and beyond to give me ideas on what would work and what would give my rings the most "bling" I was looking for. I used a diamond from a necklace I was given from our 25th wedding anniversary that was larger than my original diamond. Sammy recommended adding small diamonds to my plain wedding band with a channel setting. The result was beautiful craftsmanship and an entirely new look. The price was what you would expect for quality work. Everyone in the store went above and beyond.

They helped repair/restore a watch for me and did an amazing job. Very impressed and will…read moredefinitely only go here for repairs!

Love local Main Street jewelry stores. Kelly was extremely helpful and there was a wonderful…read moreselection of items to choose from. Especially love that they have an extra section with good quality value items so that I could select something that I won't be worried to lose. Gift wrapping is gorgeous. Highly recommended.

"Girl you had me dangling, like a yo-yo on a string, But…read morewith you at the controls I could accomplish anything" (The Kinks) One of the side effects of seeing your body weight yo-yo is that your rings don't fit you like they used to. My Class of 1975 college ring fit me very well in 1975. But as time went by and my weight went up, it became very tight and uncomfortable, so I went to a jeweler and had it enlarged. Well, fast forward to today where my considerable amount of weight loss came with a side effect. Now my ring was so loose if I shook my hand, it would zoom off my finger as though it was connected to a sling shot. On more than one occasion, when I was scraping a dinner plate into the trash, the ring went flying into the pail along with the left-over peas and carrots. Which explains why I popped into Riches Jewelers to see if they could remedy the situation. The owner Rich looked at the ring, saw how the 50-year-old band had been stretched out and was thinning from that original repair and aging, and said he wasn't sure it could be salvaged. He measured my ring finger to get an accurate size and told me he needed to do some investigation before he could give me a repair budget. A week later he called me with a number that seemed fair, so I gave him a go ahead. Well, I picked it up today and I have to tell ya, that guy Rich is a miracle worker. Yes, it fits now. Basically, he rebuilt the back of the band, rounded the old squished oval shape, and even etched in the design lines to match the original. He cleaned and polished it, removed all the dirt and gunk from the crevices, and it looks gorgeous. His price was $125 plus tax. I love my college ring! It looks so nice that years ago I once had a student ask me if it was a Super Bowl ring! Anyway, thank you Rich, he is as honest and pleasant as anyone I've dealt with in a long, long time.

Stopped in for the first time today to have a battery changed in my wife's watch. The owner did it…read morequickly and for a great price:) My wife much appreciated the gesture. We will be back next time we are shopping for new jewelry.

There is a high standard that Block sets for their service. Whether I need repairs or looming for…read morenew jewelry and watches, the Block Team is ready to answer the call

Husbands gold wedding ring got stolen and sold to block jewelers . Owner claimed he melted it…read more(brand new 14k $1,000 ring).. has benchmark 14k in scripted on it- hopeful blocks records were inaccurate and someone brought it ! We have heard good reviews about blocks

Very good Jeweler. Second generation which shows the staying ability. Incredibly knowledgeable…read moreabout the craft and very helpful for what you are looking for. Highly recommended.

George Simons & Son Jewelers is the best around and I trust them completely. Bill and Despina are…read moreprofessional, knowledgeable and very pleasant to work with. You can feel comfortable leaving even your most cherished family pieces with them. Last summer, when I wanted a certain item that was hard to find, they truly bent over backwards to have it custom made for me, and at a reasonable cost. I highly recommend them!!! Kathryn Rivet