On September 13th, 2025, my car wouldn't start, I called AAA and for the next 3 hours waited in the…read morescorching heat for the "AAA guy" to come and look at "why" my car wouldn't start. After about three hours, he eventually arrived. He was really sweet, compassionate and kind, and he tested my battery, startup time, and alternator. He showed me very clearly that it was the alternator and recommended that I go to AutoZone to get a new one. He explained that they sold parts, but I would have to find a mechanic to put the alternator in as they didn't provide these services. The "AAA guy" jump started my car but strongly advised that I should go immediately to AutoZone to get my car repaired. Off I went and what happened next can only be described as one of the most extraordinary experiences I've ever had. I arrived at AutoZone, on Guide Meridian in Bellingham, WA. It is a beautiful store, spacious, spotlessly clean and every spare part, mechanical and non-mechanical parts attractively displayed. What stands out even more than the lovely showroom, are the staff. I was warmly welcomed, and it was already almost 6.00 pm on a Saturday evening. I couldn't believe how kind, caring and genuinely helpful they all were when it was almost time to close the store. I would subsequently find out that their hours are long. AutoZone is open Monday to Saturday from 7.30 am until 9.00 pm each night and on Sunday from 8.00 am to 8.00 pm. I walked straight up to a lady, who looked as if she was in charge. She was. Her name is April, remember that - you're going to need to know her name. This is the best Auto Parts store I've ever been to. I explained my dilemma to April, she listed and I told her that the "AAA guy" had told me that I'd only be able to buy the alternator at their store, BUT would then need a mechanic to take my old alternator out and put the new one in. She nodded her head and concurred that they only sell parts. I confessed to April that I was broke and only had enough money for the alternator. She told me that she had an idea and it would take a few minutes to call a friend of hers, to see if he had any ideas. I gave her some space and privacy to make that call. She came back smiling and said kindly; "I have some good news for you. My friend, Kyle is coming from Burlington (that's quite a drive!) to Bellingham, in about an hour's time, and he'd like to look at your car and see if he can help you". I was in total disbelief; I'd never come across such incredible Customer Service like this before. Kyle did arrive shortly, and he and April together worked on my car, until it was fixed. They also didn't have the exact alternator as I had originally bought my car in Canada. So, April called O' Reilley Auto Parts and fortunately they had the exact part that was needed. No problem for April, she drove me up to O' Reilley's store and I paid them for the alternator. If you're still reading this review, you have to agree with me, this is truly going above and beyond any Customer Service that you've ever heard of, and for me personally, an incredibly high bar in comparison to what I was used to from other service providers. BUT April and Kyle were still not finished with my car and the two of them worked diligently for at least two more hours, until the car ran perfectly and they felt I was safe to drive home. I wish I could give these two wonderful people 10 stars instead of 5. They both gave unstintingly from their hearts, not because they had to, but because they wanted to, AND for that, I'll be forever grateful. In addition, I also saw how well their staff in the store were trained. Nathalie and Juan looked out for the other Customers while April and Kyle were taking care of me. Juan is April's second in command, while Nathalie made sure that every person who came in with a dog, was sure that that dog got a special treat. They truly are like a family. BUT mostly what I experienced that night was what the Gold Standard for Customer Service really looks and feels like. I'm not going anywhere else from now on for any auto parts. I've told my family and friends and now I'm happy to tell strangers. If you ever need Auto Parts go to AutoZone on Meridian in Bellingham, WA. You won't regret it!

I needed a new headlight so headed to the Auto Zone store on Meridian. The staff was welcoming to…read moreboth my small dog and me, fetched the headlight for me and made the whole shopping experience very easy. The store manager went the extra mile and installed the headlight for me, saving me time and frustration. I will be back when I need more auto parts. You should try them!

They are always extra helpful with my vehicle which I find not everyone is keen to work on.read more

Bought a battery for my daughter's car today. Got a good…read moredeal and warranty. Mike, the guy that helped me was so great! Picked the proper battery and even installed it for me. In and out in 20 minutes. I've had fast food experiences that took longer... Thanks Mike!

I was looking for a specific product to help with some minor scratching/rub on my car's paint. I…read morefound it online and it said it was in stock. I've dealt with many stores that say that, and then you go all the way there only to find it's not in stock at all. I walked in and found my product in less than a minute. The store was clean and well organized. Thanks!

I tried not to go to O'Reilly's Auto Parts for many years because their jingle poisoned my brain…read more How, you ask? Any time I see any name beginning with O', I hear their jingle. "Georgia Oh-Oh-Oh-O'Keeffe" and "Potatoes Oh-Oh-Oh-O'Brien" are the two examples that come to mind right now, but whenever it happens its always annoying and I hate O'Reilly Auto Parts for it. (The jingle writer, I gotta say, did a fantastic job.) For auto parts, I don't know how much difference there really is between the national chain stores other than customer service. This O'Reilly's has awesome customer service so they win a 5 star rating from me. Once, the employee gave me a free education about some part of my motor when I asked for help reading the code for my car's Check Engine light. Later on, I needed to buy some windshield wipers and I came back to this shop and the employees were super friendly. Despite the corporate jingle, I'm a loyal fan of this O'Reillys now because they hire good people.

Once again, O'Reilly to the rescue. My headlight was out and they had a replacement in stock, plus…read morea super friendly and helpful employee, Dekker, who came out into the cold December weather to install it for me. I'm an O'Reilly loyalist and their staff is one of the main reasons why. Thank you again, O'Reilly (and Dekker), for getting me safely back on the road.

Wow, I am so delighted I went to this one. Brenden helped me out in the most multi-lateral way. I…read morewent in for a battery, but he also helped me with three or four other things and went above and beyond. I am so impressed by the staff at O'Reilly Auto Parts in Bellingham! Great humans.

Customer service is no service been waiting no one showed up still here 10 minutes pushed the…read moreservice button still nothing some one just walked by no eye contact what a joke

Needed tire sensors replaced. They explained very well the process and what was the best deal for…read moreme. We decided to only replace the front ones, but when I picked up the car, the mechanic told me they also replaced the two back ones, at no charge to me. What a blessing!

This team is great, highly talented, and professional. Long story short I took my Audi Q7 for…read moreleaking Adblue (urea acid). I know enough about cars not to be taken advantage of but I freely admit I don't know about the Adblue system as it's too new. My leak was a pretty big problem and needed to be treated quickly before it caused catastrophic failure. They could have taken me for a ride, like the Audi dealership does, and tried to sell me or coerce me into major repairs. Well they didn't. They handled my issue on the lowest level possible for the best price. The cleaned out my system, isolated the leak and made a patch. Been driving for weeks now with no follow up issues. Not only did they give me a good repair, but they saw me that day. They understood the potential problems that the leak could balloon into and made room for me that day, and their shop was full. Business is booming and I can see why, they are just good!!! Will be going back for all my Audi repairs!

My Ford Fusion ran over a tow strap on the freeway . I had my car towed to Jsport Autowerks after…read morebeing refered to by a friend . Filed a claim with my insurance company and Jsport worked with them to get it fixed . They fixed my car quick and had my wife back in the road in no time . they communicated with me the whole time so that I knew what was going on step by step . couldn't be happier and will definitely be referring them as well in the future .

Pretty much just a terrible company. Yes they have parts, yes they are at insurance cost.. and yes…read morethis is a junk yard, expect junk yard management. Business is ran terribly from the top down, always giving hardships to employees and customers. Good luck Ps. The salesmen are awesome people and VERY knowledgeable, just depends how much of their soul got ripped from them that given day due to Upper Management. It's very sad.

They Lies, cheat and steal your money!…read more I bought an engine from Gundies, and had it installed at a trusted ASE certified shop. After spending $1000 on the engine and another $1400 in labor, the engine was leaking coolant all over the floor. They would not refund my money, and blamed it on the shop I had been going to for 15 plus years. Not only do they have horrible quality control, but they do not have integrity and are not honest business people. Lastly, their staff was rude and overpriced the engine (there were competing garages selling the same engine for $600, but theirs had "lower" mileage. I check up the VIN in car fax, and the engine had 220k miles instead of the 113k they listed. AVOID GUNDIES AT ALL COST! They LIE, CHEAT, AND STEEL YOUR MONEY. THEY DO NOT DESERVE YOUR BUSINESS.