They were very rude when I asked for their prices. They charge and then do not give you a receipt that itemizes what they charge. I was told that I was the only one to ask what they charge and that they were insulted that I questioned them. I'm not going back there. read more

Je is amazing!!! I brought my wedding dress to her and she transformed it from an unfitted mess to a beautiful well fitting amazing gown that will be perfect for my wedding day. I will upload pics of the before and after. But I could not be happier! She's a miracle worker. read more

I am so happy with the alterations to my daughter's softball pants. They did a very professional job!! Thank you so much!!

Excellent turnaround time for cleaning AND alterations! I brought in about 16 cherished items (10 of which had to be taken in post-pregnancy & significant weight loss). It was a BIG job and only took 2 to 3 day turnaround for all but four items! They were very patient and kind as I explained everything and they measured me explaining their ideas for how to tailor items to my new body. In addition, they were extremely sweet to my toddler daughter! At one point, she was asleep in the car and the seamstress volunteered to sit with her so I didn't have to wake her up. And then when she woke up and came inside, they played with her and drew pictures with her while I finished up. She may love this place more than I do and I am pretty impressed with this local business. The price was very fair, as well, for everything I needed! Definitely coming back! read more

Rainbow Cleaners - Laundry Services Near Me - Buffalo Grove, Illinois

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Took in a black beaded cocktail dress that to have it shortened. It was pinned at the right location, mid knee. When I came to try it on before picking it up it, she had shortened to 2 inches ABOVE my knee. She said they saved the material so they could sew it back on. Went to pick it up again and it looked horrible. Then noticed that she cut the lining even shorter. They had to sew that back on, and it looks horrible. Not my regular dry cleaner or tailor and will not go back there ever again. read more

Service was great the lady that works there is amazing! I really recommend coming here

I'm so pleased with the sequin dress I had altered at Rainbow Cleaners. My bridesmaid's dress was basically custom fitted to cinch at the waist. The neckline was lifted and extra sequin fabric pulled at the back to showcase the backless plunge that allowed the gown to fit my body well all the way down to the floor, dressed hemmed to length. Very feminine and clean alterations throughout. Sonny was extremely helpful and accommodating given next day rush. I highly recommend Rainbow Cleaners for alterations. read more

Been going here for years very nice folks, always good service, they do tailoring and wedding gown preservation services too.

Worst alterations I ever received! Took in a sundress to shorten by 5 inches and the hemline was all crooked. They proceeded to argue with me that he is a professional and would not admit to their mistake even after I tried it on at the shop and they measured that it was off quite a bit on one side. The second piece they were supposed to tighten the elastic waist line on a pair of shorts. It didn't even look like they did anything and they were still extremely loose. I would not trust your clothes to this store!! read more

Rainbow cleaners is the best! My whole family has been coming here for about 18 years. They are the nicest people who always remember us! They do a great job dry cleaning as well as altering/repairing clothing!! Definite recommend read more

Amazing, reliable and fast service. I went here multiple times and I never get any problems! The workers there are so welcoming and friendly and truly care about their customers. I 100% recommend going here! read more

The best around for sure use them for all your dry cleaning and seamstress needs. Great people.

PLEASE DONT GO HERE!!!! this is the WORST cleaners I have EVER BEEN TO!!! They will lie about what the price will be and then when you go to pick up your clothes they will triple it AND LOSE AN ITEM then ACTUALLY SAY "F****YOU PAY OR I CALL POLICE" I'm in complete shock over this disgusting place I'm warning all of you read more

Terrible customer service!! Paid to have a shirt fixed and it was not completed. When I went in to request to fix she had a terrible attitude and was very defensive. She said I could pay her again. I will never use them again. My husband requested they be careful around buttons on his shirts and she said that is crazy I have never heard that request in 30 years. Not sure her point but it is his shirt. We have never experienced this type of service in such a great area. New to area. read more

The woman who runs things is horrible. You better count your dry c items upon dropping off because very likely that a lessor number are available when pick up. Happened numerous times and switched to Tide Dry C in same strip shopping center. More expensive but have NEVER lost an item. The only redeeming aspect of the place is the tailor but they overcharge for him read more

Don't risk having your favorite shirt destroyed by these animals- I did, a brand new shirt that was in mint condition except for a few spots I asked them to clean-up, and when I got it back, one button was ripped off and another was cracked- First time this Ever happened- Never again! I won't be going back! read more

Don't take a chance with your clothes by going here. They lost my husband's pants and after much arguing she agreed to pay for them. Several months later they "misplaced" two of his shirts that were never found. She also overcharges by saying that your credit card is "no good, use another" then charges the same amount on both cards. When I saw the double charge a few days later, she claimed the credit card machine was broken and she would take one charge off. She never did so I called the credit card company and they declined to pay her. She played the same scam on our son. We don't go to this place anymore but our son took a sport coat and shirt to be cleaned. When he got them home, the same stains were still there, the sleeves were stretched out and one shoulder pad was twisted and bunched up. Go anywhere else but here. It's overpriced and she's a scammer. read more

HORRIBLE! They double charged me AND lost my 2 shirts and the lady still demand I paid. She is a complete crook

This is a wonderful business with very friendly service! I have had so many dresses, pants, and other clothing altered here and it has always come out looking amazing. My family has been coming here for years and they have consistently done a great job on all our items and we wouldn't go anywhere else! Definitely consider coming here!! read more

Friendly service all the way! I usually use their tailoring/alteration service for my jeans (original hem), shirts/blouses buttons or loose seam and various dress alterations; and gladly to report no issues with any of my alterations. It's sometimes hard to find a good alteration place for your favorite clothes but I would recommend to give this friendly neighborhood dry cleaner w/ alteration service a try if you are looking for one in the area. read more

Fantastic cleaners! I've had bad experiences with other cleaners with collars pressed badly, buttons broken - Rainbow consistently does a great job. Very friendly staff that always calls me by name. Best dry cleaner I have ever been to. read more

I've been going to Rainbow for 22 years and for the most part have been satisfied. Most recently though I suspected they were overcharging me fir my white and blue collared dress shirts. Today I dropped off 6 shirts (4 of which were brand new and never worn) and asked the lady about the coat pet shirt. She replied they were $2.00 per shirt. I think that's what she stated. I then asked her why she was charging me $16.95 for 6 shirts to which she replied something about my shirts having oily collars. So my suspicions were true. By the way she didn't even look at the 6 shirts- she just took it upon herself to charge me more. Bye bye Rainbow after 22 years!! Got to try something new!! Really a buck more to lose a customer? read more

Favorite local cleaners. They are very friendly and always remember our names. Always quality service and great price. read more

Dependable and fast--exactly what you need from a dry cleaner. Owner greets me by name when I walk in.

Bad experience with the women who owns the place. They got blue ink on my dress pants and refused to accept responsibility. Then she got really angry and yelled at my wife. Person in front of us had a similar problem. We are done with them! Mike read more

I have been going to Rainbow cleaners for a few years now and have always had a great experience! They have hemmed many of my dresses, pants, and skirts and do a great job each time. I am a huge procrastinator and always bring clothes in that I need for the next day and they always get them hemmed in time! read more

I brought in a pair of men's dress shoes for a complete replacement of both soles (which had holes worn in them) and heels. 3 weeks later (yes 3 weeks) I picked up my shoes. For $72, a thin piece of leather was glued on the soles and both heels were replaced. I questioned the owner who said I didn't need the soles replaced. I said it doesn't matter what you say I need; it's what I asked you to do. After wearing the shoes 3 times, the thin layer of leather is peeling off. Never again! No business for Rainbow Cleaners! Hello #Tide. read more

The service here is unbeatable. I'm these folks have been in business for decades for a reason. Tailor services as well as dry cleaning is second to none and the seamstress/owner is one of the nicest people I've ever had the pleasure to meet. Her constant smile is sure to brighten your day when you drop off or pick up -- and we sure can use more smiles in this day and age. read more

200% agree with David. The store person on the right desk as you enter - shouts, yells at you. Horrible customer service. Overprice for any little mend job - all with poor quality substitutes. Never will go back again, even if things are urgent or too last minute. Wouldn't mind driving around the town to avoid this place. read more

I would give this place ZERO stars if I could...Rude owners, hard to understand, shouting/swearing. Ridiculous...

They are pretty rude and pushy. It is close to my house and their job is okay so I have used them for long but I decided it's enough. I changed to another cleaner. read more

TERRIBLE! RUDE! if you bring in 6 dress shirts for laundry, she tells you half of them need special care (dry-cleaning) cause there's oil on the collar. She wants $5 a shirt to dry clean instead of $1.60 to wash. Scam scam scam. Dont believe her. The laundry service (washing) takes everything off the same way. When I told her I dont want to dry clean the dress shirts I just want them laundered, she told me to take them home wash them myself and for $1.60 she will press them. I have never experienced such rudeness in my life. Any other cleaners would never tell you you have to dry clean a mens business dress shirt. Over priced! Discusting people. read more

I have been a customer of Rainbow Cleaners since they first opened over 20 years ago. Great people, terrific service, clothes are always ready when promised. If you need your clothes in a hurry, they will turn your order around promptly. Alterations have always been done quickly and accurately. Best dry cleaner I have ever used. Would never go anywhere else. read more

They have a convenient location. It is very close to my house. Their customer service is great. The owner of the cleaners is always welcoming and kind. I recommend this place. read more

Brought a dress in for alterations flaw free and got it back with a huge oil stain. After showing the owner the damage, I was told that it was there originally and asked to leave. Rude, unprofessional and takes no responsibility for ruining garments. Do not go here! read more

We have been going to Rainbow Cleaners for over 20 years and can't say enough good things about them. Your clothes are ready when when promised, expert alterations and they have never lost a single item. If you live in the area, Rainbow Cleaners is a full service cleaner you can count on. read more

I wanted to give this business a fair chance, as so many locals wanted to support it. However, my experience was so bad, I will not return and am noting that others have had similar experiences. I had brought in a man's shirt to be laundered. The front counter clerk noted some sweat oiliness and told me they would address that. OK, no problem. What I wasn't prepared for: what I thought was to be $1.85 laundered shirt ended up being a whopping $9.00 dry cleaning charge. Of course no disclosure of those extra charges were disclosed when I dropped off the shirt. So in order to get back the shirt, I had to pay a hefty fee and they STILL were not able to get the oily parts clean. The counter clerk was rude, shouting at me (difficult to understand) that what they did was standard. Ummm, no. Had I known they were going to upcharge ridiculously, I would have opted out. They never disclosed that their "extra attention" would inflate the cost 5-fold. Not returning. read more

HORRIBLE CUSTOMER SERVICE! I took my work blazer to be dry cleaned here since its near my house. My blazer was quite old and fraying at the cuffs. The owner stated that I needed to have the cuffs repaired in order to have it cleaned. As she was explaining this to me, she proceeded to tear apart the cuff using her fingers through the holes. She asked me if I still wanted to have it fixed and cleaned and I said "Well, I guess I have no choice now." She had caused it to be unwearable. I left feeling like she had ruined my jacket and I felt horrible. I went back the following day to tell her that I just wanted to throw the jacket away. Although she had quoted me a service time of 4 days, the jacket was already fixed. I had no choice but to pay for it at that point. I did state that I felt horrible about what she did and she got really defensive and yelled that she didn't need my money. She proceeded to charge me the full quote price and took my money anyway. I would definitely STAY AWAY from this place! read more