Grace was easy to work with and made sure alterations were completed in time for my sister in laws…read morewedding. I will definitely use this company again!

Grace is awesome. She just is…read more She's hemmed clothes for us, gotten out impossible stains and met some pretty unreasonable turnaround times on our behalf. My husband used to work about 2min away from Lexington, so it was an easy place for us to make drop-offs and picks-ups. A couple years ago, his office moved, putting Lexington Cleaners way out of the way. BUT we liked Grace so much, we stuck with them! Double thumbs up from this fan!

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

The service is the best. I am pleasantly surprised. I will recommend it to all my friends.read more

Prices are great, close, on time and the service is excellent. Prices are reasonable. They need to…read morework the way the greet people. No smiles and sometimes no hello, how are you doing today and smile

Best price around for tailoring needs, quick turnaround time and great folks to support. I'll be…read moreback even though it's a distance from my home. 5 stars!!!

This is the BEST cleaner & tailor I've ever been to. I rave about this place to EVERYONE I know…read more They tailored my prom dress back in 2019 and she did such a wonderful job that I'll never trust another person to tailor anything for me unless it's her. The price is low for the wonderful work they do. I brought in a jacket and the sleeves were totally floods on me. I looked ridiculous. They immediately told me they could help, she added on about 5inches and it was flawless. Nobody could tell I had it altered. I will continue to be a loyal customer here and I highly recommend using them for any and all of your tailoring and cleaning needs!

This is one of the best companies I've ever dealt with. We had a disaster in our condo and they had…read moreto come and take all of our clothes. They were kind, professional, and so easy to deal with. They cleaned and inventoried everything and when we needed some of it back, they brought it right to us. Someone answers when you call and is always helpful.I can't recommend them more highly.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

Fermin went above and beyond to help me with a last-minute bridesmaid dress emergency. He was…read moreattentive, kind, and professional throughout the entire process. His excellent customer service made a stressful situation so much easier, and I truly appreciated his willingness to help on such short notice. Thank you so much, Fermin! Highly recommend this dry cleaning service!

Extremely unprofessional service and complete lack of responsibility…read more I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business.

Needed to dry my blankets. Really? $1 for 10 minutes and the…read morehot is not hot! It's a racket!

Loved it while I was in Buffalo it was clean and had everything you may need. Always someone there…read moreto help

this place is run by incompetent staff that don't understand the difference between "dry clean" and…read more"launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless. you will be hearing from me (maybe), the BBB, and the attorney generals office. who knows what else they are LAUNDERING :)

THE Tide Cleaners on Half Day Road in Buffalo Grove, IL. is managed by Mercedes, a very Aggressive,…read moreDishonest, Unhealthy, Pathetic person who lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takes their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! Here is a review from earlier this month: The review by Chance G. said it all, and I quote from Oct. 23, 2025 had the exact same problem as me: "this place is run by incompetent staff that don't understand the difference between "dry clean" and "launder". they ruined a $695 dollar jacket that was supposed to be DRY CLEANED and now is two sizes two small - absolutely worthless."