The manager Matthew was outstanding, kind and very helpful. The staff where also greatread more

Dicks is HUGE! lol I'm from hawaii and we don't have Dick in hawaii, i mean Dicks! lol Anyway…read morethis island boy went to Texas and we was in the area and decided to give it a look! My wife, niece and nephew found some stuff to take home and we are glad we stopped by to check it out!

Excellent customer service! My gift card that I had purchased from Dick's Sporting goods in…read morePflugerville had been tampered with before we were able to use it. Fortunately, I had kept my receipt so when I went in to the store to try & fix the issue, it was handled in a satisfactory manner immediately. I received the full amount that I had initially paid on another gift card. Manuela was the store manager that assisted me. She was very considerate and patient. Thank you Manuela! Grace F.

They have a stack of 40 double tubes with a giant sign saying buy one get one 50% off. So I get two…read moreand take them up there. Doesn't ring up the discount. I point to the sign 30 feet away. She asks me to go take a picture of it, which I do. Then she says it only applies to the single tubes. They have no single tubes. Why create a display with the wrong items under a sale sign and then play games? It's either incompetence or fraud. Either way, I left them with the cart full at the register and they lost my business. This is why Amazon is taking over the world.

During tax-free weekend I scooped up a new pair of tennis shoes online. Much to my husband's…read moredismay, I was buying another pair of fitness shoes. I never throw away blown out tennis shoes because I use them when I work in the yard and walk for short distances. Just like food or other items that expire fitness shoes have a life. Depending how frequent you use your use, you could average 6 months to over a year. When I was training for marathons, I literally bought a pair of running shoes every 6 months because of the long distance running. I always know when I am ready for a new pair of fitness shoes. The red flag sign that scream shoe replacement is needed primarily is pain. I have a high arch and when the arch falls in fitness shoes, my feet hurt. Another sign for fitness shoe replacement include worn-out shoe soles, and a noticeable decrease in traction while you are moving in class. When your feet are cushioned, your feet are happy. They maybe singing Pharrell's song, Happy. Smile. To my surprise Academy was open until 10 pm. The customer service desk managed by Rick was super helpful. He allowed me take my shoes that I ordered online back to their shoe section to see if I could find a match in black. Unfortunately, black was sold out. However, I decided to keep my fitness shoes because they were comfortable on my feet, on sale ("Hot Deal") and I did not pay tax on the shoes. Happy feet...Happy Delores!

I don't know who you hired for customer service, but this was one of the most frustrating customer…read moreservice experiences I've had. I had to spell out everything because the representative couldn't even spell "William Cannon." I also had to repeat myself at least seven times because she wasn't listening. On top of that, there was a screaming child in the background throughout the call, which made it even more difficult to communicate. After being on the phone for about 45 minutes, all she could tell me was that I would receive an email if someone had contacted me about my receipt. She couldn't even look up the information while I was on the phone. Considering I had already spelled everything out multiple times, it felt like she either wasn't paying attention or simply wanted to get me off the phone because she couldn't spell anything I remained polite and patient the entire time, but the level of customer service was unacceptable. Customer service representatives should be able to listen carefully, communicate effectively, and accurately process basic information. I hope you invest in better training and hire people who are prepared to provide the level of service customers deserve. Maybe someone that can spell William cannon

The lady at the front (greeting) went above and beyond during our visit. Everything we came in…read morelooking for was also in stock. I have been looking for specific BCG shorts and they had so many options. So happy with our experience and our purchases.

Placed an order online for pickup. It was supposed to be ready in one hour and they would text me…read more After 90 minutes still no text so I tried calling. No one answered it just kept ringing and ringing. So I tried again and FINALLY the phone was picked up but no one answered even though I could hear talking in the background. I hung up and tried again. It was finally answered by a person but he was not helpful at all and kept talking to another person about another order. It's like I was on speaker but they couldn't hear me. After about 5 minutes, I hung up and canceled my order and I will never shop there again. Horrible customer service!

This store is sandwiched between a Ross and a window store which resides in a large strip center…read more It's closest competition is the Dollar General at the other end of the strip center. Once inside you'll notice it is well lit, cool and very well merchandised. At the back of the store, there is the "above five dollar" section where you will find electronics and accessories. They have a large toy section and plenty of T-shirts along with some indoor footwear. They have a small arts and crafts selection, but not much in the way of home decor. When it's time to go, everything here is self check out. The photos included spell out the rest of this review.

All of their Customer bathrooms are out of order. I will not be coming back to the store.read more

Great outdoors/sports oriented shop. Friendly servers, well-trained, knowledgeable staff…read more Reasonable prices for quality items. Bought bicycles earlier today. Felt well cared for and thought the fellows that helped me wanted to assist in me making a good decision for what I was looking for in a new bicycle.

What can one say about REI, staff on the floor is always available. Location is well stocked. Their…read moreitems are of decent quality. If you have a problem with anything, they will help you if something malfunctions they will help you the prices are reasonable.

Vuori is an interesting store. As someone who goes shopping for clothes only to replace old, worn…read moreclothing, or to search for an article of clothing that meets specific criteria, I tend to look for durable, quality materials, weight of the fabric, construction, color, and feel. I look at zipper construction, button construction, and inspect the stitching. The three times that I've ended up purchasing items here, the staff here have been extremely helpful in searching for items or looking for specific colors or sizes. I've never witnessed them selling or attempting to sell, as their items are able to sell themselves. Since they are what one might call athleisure, for each clothing type (whether shorts, pants, shirts, jackets, etc), they usually have multiple variants, including those made of different weighted fabrics, offered in a palette of colors. I have found their clothes to be functional (e.g. multiple pockets, including extra zipper pockets) and durable. That said I've only worn their higher weight fabric clothing. They do have a fitting room with several stalls. And the staff working there are more than happy to offer and assist you in retrieving extra items from the store. Checkout is also a breeze; they tend to do electric receipts via email, although print outs are possible. I think their pricing is fair. According to the frequency with which I wear the purchases from here, I seem to be getting good value and utility out of the clothing here. Also, their fabrics are quite comfortable.

I had to write a review bc the service is amazing. Everybody was so kind and really wanted to…read morehelp. They make an effort to try to learn your name. Shout out to Anita and Kevin who helped me pick out two gifts.

Update to my previous review:…read more Mark deserves some praise alongside Devin at this awesome store. He always greets me with a smile and good conversation. I look forward to catching up with these two every time I stop by.

Should change your service hours if you refuse to help people who come in 5 minutes before close…read more Your service hours and unwillingness to fulfill them make it difficult to hand you this box of things that we both know you'll give me change for and make a nice return on.