I finally got the last of my 27 year old home water system upgraded…read more Mike came out and set me up with a temporary fix for a failing system. When he was done he grabbed a raw water sample to be analyzed for hardness among other things. With this info they were able to build the correct system for the proper treatment of my well water. We scheduled an install appointment and everything went very smooth. I was even out of town but Oregon Water Services has already earned my complete trust in their services. Knowing I was out of town, Mike still left me a voicemail letting me know he was arriving to swap out my softening system. When he was done he even texted me a pic of the completed work and let me know it was done, left me the instructions manual, programmed the system for me and even advised me on the proper salt for the new system! This new system is incredible! I had no idea that there could be such a difference in quality of water between a 1996 system and a 2022 system. My water was already clear, so it was surprising to see that it seemed even cleaner and tastes better. It even feels different in the shower. This upgrade makes me wish I had done it sooner. Thanks Mike and Oregon Water Services! Excellent work and excellent results once again!

They have been very helpful with our various well & water issues over many years at our rural 50…read moreyear old home. They helped us install a holding tank and provided important advice during last years drought. It is so great to have excellent folks to call upon.

We had many issues with this company that helped in building our home many years ago. One of their…read moretechnicians came out when our heating broke down, supposedly fixed it and yet turned a capacitor upside down so it would cause problems later. A friend of ours who knew about heating a/c systems, caught the issue and we got a refund from Comfort Flow for that visit. We are now in need of a whole new system and the current heating a/c company we are using (not Comfort Flow), has noted the original wiring was done incorrectly. Our system was set up to fail as Comfort Flow used wiring for a smaller system than what they gave us. Looks like they were hoping for more paid visits from us as customers. I hate to say it, but they do not have a good track record with us and now I see our original set-up was designed to have issues. Stay far away from this company.

Installed whole house generator for us in 2025. Installation was smooth, friendly, efficient,…read moreprofessional. From salesman/explainer Kyle, to electrician Jordan, to Tyler who hooked up the gas, to the back office coordinator Julie, to the rest of the crew, we were so impressed. Just had our annual maintenance visit by Joe (no charge), and the gen is in perfect working order. (a number of years ago, we had Comfort Flow install a furnace for us.....worked great for the whole time we lived there, and the installation was the same quality as mentioned above.) We highly recommend Comfort Flow.

We have had the luck of having our water serviced 3 times by The Water Guy. The first time they…read morefixed the water system so it wasn't producing sulfur smelling water. The 2nd time was as a result of the water not pumping. They came out immediately and fixed the problem easily. The 3rd time was today. We had no water at all and couldn't figure out what to do. They came out within 15 minutes of the call and went to work. The problem was a confounding one as everything seemed to be working except the water wouldn't generate pressure. Through troubleshooting they were able to identify that somewhere on the 5 acres of property a hose bib had been broken by some hooligans! They capped it and the water was fixed! We are so grateful!

I was told on the phone $200 for the realtor package well testing. The tech on the scene said $295…read more Called to speak with with Jay who was condescending and dismissive and offered no apology for failing to disclose hidden costs during the initial phone call. Their service quality is good, but always ask for the full cost before committing.

We've had Marshall's rotate an existing furnace 90 degrees, do a full heating duct replacement, and…read moreinstall a heat pump on an old farmhouse we're renovating. (Two separate projects.) In both cases we were very satisfied with their quotes. They completed the jobs quickly and even offered to come back later to add ducting on a room that needed to be finished. We wanted to add heat to the second floor, which had no ducts going it. Their estimator helped walk us through our options, including ways we could add the ducting while keeping it hidden. The communication of their customer service team is friendly and helpful, and they were good about reminding us of upcoming work. Both projects required an electrician, who they contracted with and took care of. Their follow-up has been excellent. And most important, the heating system works as designed. We are very happy and would recommend Marshall's to anybody.

Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

My heat pump was installed a year ago and has been wonderful - quiet, efficient and less costly…read morethan my prior system. Today was its first annual maintenance visit. Jesse was terrific - he called to notify me of his arrival time, he was courteous, careful and thoughtful. He took a few moments to reassure my dog! Everything was well done. I have referred people to Priority One and will continue to do so.

I appreciate Priority One's service for maintaining our HVAC. The technician today was…read moreprofessional, competent, friendly and respectful. He communicated well, asking questions and listening. Great service, over the phone or in person, gets high marks from me. Confidence in getting the job done right is in itself a good value. I also value how the business office addresses the negative reviews here. I feel like if I had a problem I would get results by calling them. Thank you for being a well run business. Five stars for service, competent and professional techs, and strong office support.

They could answer their phone or at least my numerous messages. They have always been reliable in…read morethe past. I don't know what is going on?

I used to use Oasis, but they sold out. I'm very glad to have hooked up with Rainscapes. Came out…read moresame day I called, fixed a broken head I knew about, and fixed one I hadn't caught. I'm glad I'm not paying for the water I would have used on the leaking sprinkler I didn't know about.

My wall AC broke and I had the company who the former home owners originally installed the unit…read morecome out and look at it. They told me it was toast and I would have to wait 3 months to get it replaced for $$$$$$. I decided to get a second opinion with Harvey and Price and their technician was able to find the simple leak and fix it quickly, and their price on the refrigerant was 1/4th the price of the other company. Not only did they save me a ton of money, but I was also not stuck without AC in my bedroom for 3 months during the hottest time of the year.

We had a system that was a few years old, that of course had issues when it was 95 degrees outside…read more They came out same day--did a temp fix and returned the following day with the permanent fix. I found them to be very responsive and the repairman had a great attitude even though he was slammed. Thank you, so glad we chose Harvey and Price!

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!