I needed to call with questions as the second owner of a house. They were quick to respond to email…read moreand very helpful, greatly appreciate their help.

I'm extremely satisfied with the work that Rich did for me. Over the past 3 years he made two…read moretrips to my property to assess the water flow in a 1960's-era well. When I was ready to activate the well, he completed the process of installing a pump and pressure tank quickly and efficiently. He knows this business and has been professional from start to finish. I recommend him without hesitation.

We have had the luck of having our water serviced 3 times by The Water Guy. The first time they…read morefixed the water system so it wasn't producing sulfur smelling water. The 2nd time was as a result of the water not pumping. They came out immediately and fixed the problem easily. The 3rd time was today. We had no water at all and couldn't figure out what to do. They came out within 15 minutes of the call and went to work. The problem was a confounding one as everything seemed to be working except the water wouldn't generate pressure. Through troubleshooting they were able to identify that somewhere on the 5 acres of property a hose bib had been broken by some hooligans! They capped it and the water was fixed! We are so grateful!

I was told on the phone $200 for the realtor package well testing. The tech on the scene said $295…read more Called to speak with with Jay who was condescending and dismissive and offered no apology for failing to disclose hidden costs during the initial phone call. Their service quality is good, but always ask for the full cost before committing.

**If your looking to talk to someone locally at the Portland branch, look at the photos on Google…read moremaps of this place. There is a list. ***OK, now due to all the reviews on here I was going to move on but the reviews are a bit outdated. I call, I'm in Welches on Mt Hood an they say they do deliver up here. Great! BUT, I had to wait a week since delivery here is once a month. Fine. Day of delivery, the driver texts an asks if I would meet 15 miles down the mountain to get my water. ​I'm appalled. What?! I was gonna be there anyway so I say yes. Driver tells me he delivers up there but not for a few more weeks. What??? It's today they said. He says no, sorry, here is a free bottle. He couldn't give me an exact date. I figure I will just cancel with them. I received a survey so I fill that out. Surprisingly, I get a call from Cody a supervisor I think. He wants to fix things. I'm shocked, honestly. He says they go to my town once a month on the 19th. He sent me an email with dates. Great!! I tell him my invoice says delivery is every 2 weeks. He didn't believe me but I readbit to him an he then believed. Hopefully he will have that fixed. So I tell him I will continue with them. He says give me a call if there's issues. Great!!! I'm glad he called. Nice to know there's a business out there that cares an doesn't ignore you like lots of places do. We will see how it goes. Thanks Cody & Jordan!

We arrived home to 6 five gallons of bottled water by our front door, which we did not order. We…read moredon't have an account with them. Called, and basically told it was our problem to figure out what to do with them. No apology for their error.

This water is used by anyone wishing to detox and oxygenate…read more The physicist behind the product spent 45 years perfecting it. The water originates from one of the purest well water sources in Oregon. The technology is from the heavens!

OK. I bought this water at a really awesome gas station in Eugene yesterday, right off of 1-5. It…read morewas $3.00 for a 750ml bottle. I thought, why not? After tasting it, it was just plain ol' water. Period. End of story. However, I noticed on the bottle that this water has been 'structurally restored,' has been 'microclustered for hydration' and has 'high levels of stable oxygen.' What a bunch of marketing hype that could almost mean nothing. Anyone who pays for this hyperbole is going to be sorry. I even went to their website, where virtually nothing is explained as to how these processes have been developed or even if they really can do these things. Overpriced tap water, I am sure.

Don't bother with Culligan of Albany. You will continue to be billed EVEN AFTER YOU DISCONTINUE…read moreSERVICES. I have received a bill every month for 9 months for equipment I no longer have. I have contacted this company monthly and they refuse to correct the error. As well, they will make mistakes on your delivery and pick up.

From the owner: We provide water filtration service for residential, commercial and industrial markets. Whether…read moreyou are supplying water to boilers, washing vehicles, processing microchips, just need clean water in your home or looking for great drinking water, we strive to provide a great value for your time and money.

Not good. This is not a reputable business in my opinion. The experience was disappointing from…read morestart to finish, and the service did not meet basic expectations. Communication was poor and the overall professionalism just wasn't there. I would not recommend this company and will definitely not be using their services again.

Not honest people they kept telling me I broke my pump, which they installed 8 months earlier…read morebecause my well went dry although I was getting water. The young man who came out checked the pump tech and told me it was not operating because the wires were not connected, they had also installed the pump tech when they put in the new pump 8 months earlier. When they came back a week later to fix the pump the man who had installed the pump and pump tech told me he had forgot to hook up the pump tech and that is why it was not working. they installed a new pump and told me again my well had gone dry, yet I was still getting water, with the new pump i was getting the amount of water I was getting before the pump broke which if the pump tech was hooked up properly would have shut down before any problems. A month later I get a bill for 3600 dollars for the work they did I talked to Tammy at their office telling her it was a bad pump, the well had not gone dry and I shouldn't have to pay for the pump they gave back 300 dollars making the bill 3300. I talked to two different pump and well people here in town both said the same thing if my well had gone dry I would not get water it was a bad pump. I felt like I was being taken advantage of because of my age, 80 yo and lack of knowledge of wells and disabled. Talking to Tammy and the 2 workers was like talking to used car salesmen. Again McKenzie Valley Pump is not an honest business in my opinion, don't use them they will take advantage of people ignorant on how wells work