I was cutting and sawing my rug there. Great service and…read morenice people. Everything came out perfect. Thank you.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.

Tons of inventory! Friendly staff! Joe is the coolest! Very helpful and gave us a great deal! Will…read moredefinitely be back!

Steer away from doing any sub-contracted work with this business unless you like dealing with the…read morerisk of charge-backs bc they can not make their customers happy. Poor communication between them, their customer, installer, and us (sub contracted cabinet builder.) Multiple headaches with them all the way down to getting paid- only for them to dispute the charge causing our small business a huge deficit while the charge is investigated. Cabinets were built to specifications. We do not have issues with the quality of our workmanship as seen below. I can only imagine this is why they sought out a cabinet builder 100 miles away due to burning previous bridges with other contractors.

Exceptional Quality: All facets of our Flooring installation…read more Having any type of floors installed is an involved process with many phases and each phase must be completed exactly right. In terms of securing a contractor and as a standard of practice, I would never suggest just getting one quote, but in this rare case I can state unequivocally a person can exclusively select Texas Best Flooring Company and not have to look elsewhere. This company and our experience is the exception and not the rule. Keep in mind, there is a great deal that goes into installing a floor. It encompasses many steps to do it correctly and it is a trade that requires precision. When we purchased our house in 2016 it had been a remodel with one of the rooms having hardwood floors that were not sealed and secured properly. Consequently, there were issues with moisture that exacerbated the original installation. Something a buyer could not detect initially. Fast forward to March 2026 and we interviewed two contractors who claimed from their website they had years of experience installing floors. I am sure those contractors had years of experience installing floors *incorrectly.* With Texas Best Flooring, David using specific instruments for moisture detection and moisture movement was able to analyize the data and then ascertain the root cause issues along with the subsequent impacts to the previous floor. What followed was one of the best proposals we had seen from a contractor that offered a comphrehensive solution for our floor. This proposal explained the methods and scope of work necessary to accomplish this installation the right way! The way it should have been done the first time around. The thoroughness of this proposal was indicative of the work that was to follow. From the grinding of the concrete slab phase, leveling, buffing, application of specialized expansion sealants, adhesives etc...the hardwood was ready to be installed. Every step of the process was completed with utmost quality and attention to detail. Their customer service is highly knowledeable and a pleasure to work. And David's technical team is cordial, considerate, clean and professional throughout. To summarize, Texas Best Flooring Company is a turnkey operation that provides exceptional services from cradle to completion. We will be recommending David (Texas Best Flooring Company) to everyone we know and if we encounter someone talking about needing a floor installed we will let them know as well to contact David and not waste time going elsewhere.

After due diligence with two different highly skilled and knowledgeable wood floor installation…read moreproviders, we selected Texas Best Flooring. If every supplier or manufacturer is as effective, thorough and competent as David at Texas Best Flooring and his team, then it would be satisfaction from the start. I could not recommend a better wood floor provider than Texas Best Flooring. I think David and his team represent the vanguard of this profession and I could not be happier with the materials they installed. The materials are just 50% of this. The installation is paramount and this team of professionals really know what they are doing. These statements are supported by their: -knowledge -thoroughness and details -explanations and willingness to answer questions -comprehensive moisture testing to determine best flooring solutions for our particular situation -clean prompt and efficient workmanship from start to finish -cordial team dedicated to the highest quality I wish all service providers were as professional and knowledgeable as David at Texas Best Flooring. I will be recommending David at Texas Best Flooring and his team to anyone I know who is in need of replacing or upgrading their wood floors.

Amazing service from the time the sales rep contacted me to when the contractors finished up…read moremopping the floors after they installed everything the project was supposed to take one day. It ended up taking two days, but I can't even be mad about that with how good it looks they did do my second floor hallways bathroom Closet, bedroom, game room, and the stairs.

Please please please listen to all the bad reviews. The flooring itself was fine but the scheduling…read morewas an awful pain. They had reached out to tell us a few days in advance that we were scheduled at 9am. I took the day off to head to another property with no furniture, no wifi, etc. to wait for the installer. Texted the scheduler (STEPHANIE) close to 10am and she kept saying the installer was already at the property. She said this several times. I walked around the block but still couldn't find him. Then she texted that she got confused with another house where the owner's last name was the same as my street name. Odd because how do you get the street name confused with the last name? I called her because I was very confused and then she said this was now rescheduled "because of the rain" by 4 hours to 1PM. Weird that we weren't notified of the "rescheduling" until I called 1.5 hours after our appointment time. The rain also stopped much earlier before 8am so not sure why that would even matter. I told her how could they reschedule us that many hours without a simple text? I took off of work, drove 30 min away, and then when I asked her this...she LAUGHED and said we can't help the weather. I have never heard anyone so rude and unprofessional in my life. I even asked her why she was laughing and she kept laughing. Always remember to be kind to others...you never know what others are going through. Also a lesson for companies that a front desk assistant can be a very important role. And it can make or break a business! There is also another review saying how horrible Stephanie is. Please trust the reviews and do NOT use them because there's a chance Stephanie will ruin everything. We weren't even offered a discount or a chance to reschedule to another day...just laughter. Edited to add: I had another job done by them (a different scheduler) earlier this year and had to sign a paper with my rating. But for this job, silence. No opportunity to send feedback/my rating. Seems like they hide these bad issues internally as well by not asking for feedback if they know it won't be good.

Fantastic work! Great communication and prompt carpet repair service at a great price.read more

Tony responded to my quote request almost instantly and was at my house within like a day. The…read morecarpet issues I had been procrastinating for 2 years were resolved within hours since he came with everything he needed to not only give a quote but also complete the work. He worked efficiently and got a few rooms restretched within a few hours. Everything looks much better (no thanks to the original carpet installers) and even the creased up areas I didn't think would come out are looking fine. He also helped with another issue in the house, a kitchen floor chip, at no cost. He was also friendly with my young kids who were asking him a ton of questions while he worked on it: babysitting and a repair! Definitely recommend for carpet and also just general repair needs.

He is dedicated to getting my rug very clean. I've called several times to have it cleaned and he…read moreis prompt and does a great job. Thankfully he is quick as I sometimes call with little notice!

Responded quickly to my request, came same day and carpet looks like new! Will be using this…read morecompany again when I move. Great prices, great service!

We needed carpet replaced in a very short time frame and iDeal floors came through for us! They had…read moretons of options and such a quick turn around. I walked into the store and less than a week later we had all new carpets in our bedrooms. Great value. Alexa M. from iDeal floors was an absolute angel! She was so helpful and informative. I would recommend them to all my friends and will be using them for any flooring needs in the future!

I got a quote over the phone. I needed one small room carpeted. They told me 220. Over the phone…read more Guy shows up says my measurement were way over. .not as big as I thought . He called me back and gave me a $ 600. 00 dollar..WTH...won't be using this company any longer . Be careful using them

Bad experience with First Floors and their Vice President, who may also be the owner's son, Damon…read moreDobson. We were looking to have over 1,000sf of hardwood installed in 3 rooms and a hallway, finished and hand scraped to match existing flooring. The company came to our house, measured, and Damon sent us a quote. I responded to Damon, asking when the company could get started. Additionally, because I view this as a fairly sizable investment in our home, I had questions about the installer who would be doing the work. Specifically, I wanted to know whether the installer had experience hand scraping, as I know that process can be difficult and time consuming. I also asked if Damon had any references for the installer, or even any pictures of recent work--perhaps a bit high maintenance, but I though it was a reasonable request. Damon simply responded that they could start in 3-4 days. He did not address the questions I had re his installer. I knew that 3-4 days wasn't possible, because wood has to acclimate in the house for longer than that, so I asked him about this, and also repeated the questions re his installer. He condescendingly replied, "but you only asked when we can start the job, and we can start in 3-4 days." Once again, no response re his installer. So I asked about the installer and his experience again. Damon's response was "We do 1,000 hand scraped floors a year, sir." I explained that I was less concerned with the number of floors the company installed, and more concerned with the specific installer First Floors would hire to do the work. So I asked him again. His response was that the company had done a "banker's house" and also a former president's house. At this point, I told him I'd love to use his company, but that I needed more details on who the installer would be, specifically his experience hand scraping. I again asked for recent references. Damon responded "I have come to the realization we are not the company for you." I found the contact info for the owner, Richard, and emailed him, explaining that I thought the resistance to my questions was bizarre, especially considering the fact that we're in uncertain financial times. No response. I've owned a few houses, done lots of work on all of them, and have never been in a situation where a company is not willing to provide info on the people who will actually be doing the work in our home. I think that's highly suspicious. Also, the fact that he was ready to install in 3-4 days, in a humid climate like the Dallas area, is problematic in my experience. I can't speak to the quality of their work, but their customer service is garbage.

We met these folks through our Farmers Insurance adjuster. We had experienced a plumbing failure…read morecaused flood. It destroyed our hardwood floors throughout much of the house. Rick was the lead person from First Floors and he was extremely diligent in making sure all of the work was completed right and on time. We were out of our house for 5 weeks while they did their repair magic. If you came to our house now, you would never know there was ever a flood. Exceptional people to work with!