I have been a Protect Customer for four years. The tech who turn on and off the system are always…read morepolite and professional. I recently had some issues with the system. Dave and Jen helped me navigate my concerns. I recommend Pro Tech with no reservations.

Good first encounter with the owner for an estimate. The team of guys who installed were…read moredefinitely hard workers. Minor hiccups with the spectrum and dog fence line being cut despite them being marked but both repaired the same day. My only recommendation would be that the owner personally follow up after the job is installed ... it'd go a long way. Hopefully this constructive feedback is good. The pricing overall was very good.

Job was done quickly, professionally and at that quoted price. Josh kept us up to date as to when…read morehe would be coming. Highly recommend

This treee service blocked my driveway and i could not get in. I had to keep beeping and they did…read morenot even apologize and moved and blocked the rest of the parking for my son and husband on the front lawn.

Excellent job! My driveway looks great and the crew arrived exactly as scheduled...worked neat and…read moreclean and done completely in under 4 hours. The quote was done months ago, while my home was still under construction, They sent a person the day before the repave to review the original design (which was unexpected but I thought was highly professional). As an aside, other companies never even showed for quotes. I have absolutely no reservations about giving them a five star review! .

They paved my driveway a couple of years ago and did a very nice job, so when it came time to have…read moreit seal coated, I figured they would do a good job at that also. My mistake. They sprayed the seal coating on and it looked like they just used black paint. A bad job. When I complained, they said that they would come back and do the job over again for free. That was suppose to happen this past Spring when the asphalt plant opened again. I have not seen or heard from them since. I guess their word is just as good as their workmanship. David Thierling Canaan, NY

Jeff Stewart assessed our basement water issue in minutes. His direct and honest assessment was to…read moretry extending our gutter downspouts before doing an entire basement drainage system which would cost exponentially more. Thank you Jeff for your friendly and honest expert advice!

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

I recently moved into a townhouse rental community in Colonie, NY where Flood has the contract. I…read morecant say enough about my experience with them! The workers are so professional and knowledgeable! Any issues that I have they take the time to listen and address and offer helpful solutions. I am strongly considering having them reconfigure my current landscaping at my expense due to there knowledge and expertise.

Consistent and reliable. I have used many landscapers over the years and Flood is one of the best…read moreby far. My lawn would be the best one on my street if they didn't already take care of others. They do a really great job right down to the clean up. I 100% recommend their services.

BUYER BEWARE: This company paved my driveway in May 2023, and the asphalt failed during the first…read morewinter--less than nine months later. Since spring 2024, I've repeatedly contacted the company by phone and email, hoping they would stand behind their workmanship. Instead, I've experienced more than two years of unanswered calls, broken promises, and repeated inspections with no resolution. In 2025, salesman Joe Reehl inspected the damaged driveway and said he would discuss repairs with the owner once L. Browe was working in the area. I never heard back. I continued calling and emailing. In May 2026, another employee, Joey, met with me, assessed the damage, and said someone would contact me within two weeks regarding repairs. No one did. After another call, I scheduled a second inspection with Joe Reehl on June 20, 2026. After looking at the driveway again, he told me, "I'll speak with the owner. It's his decision." Once again, I never received a response. In July 2026, after yet another call to L. Browe, employee Gabrielle Boomhower told me she had heard they could "patch the damage" but understood that I didn't want a patched driveway. I replied, "That's correct. Patching a driveway that failed because the base wasn't done properly doesn't seem fair to me." (See the second video.) A driveway that costs tens of thousands of dollars should last around 20 years--not less than nine months. Gabrielle then gave me owner Lorne Browe's cell phone number and suggested I call him directly. I did, but he never returned my call. I want to be fair: the paving crew's work ethic was excellent. My complaint is not about the crew--it's about the company's refusal to stand behind its work after the driveway failed. Mistakes can happen on any job. What matters is how a company responds. After years of phone calls, emails, inspections, and lack of follow-up, I am warning people so they don't end up in my position. Note: I have 3 videos that document the condition of the driveway and the issues I've described.

Although there were some issues with the the paving job, L. Browe has been working with me to…read moresatisfactorily address them.

great job.im very impressed with the work.i couldn't be more happy with the way it turned out…read morethanks you very much.i would definitely contact again.

PLEASE READ AND DO JOT HIRE!! I hired Bob through Thumbtack after he responded quickly and made a…read moregood first impression during the consultation. He quoted my chimney repair as a 3-day job, but the project quickly became disorganized. Different workers showed up almost every day, they often arrived without the proper tools or materials, and work was repeatedly delayed. At one point, Bob even had to borrow a ladder from a neighbor, and he left concrete debris along the side of my yard. The most serious issue was that Bob caused significant damage to my home by stepping through the ceiling in my foster children's room. Instead of being upfront, he initially misrepresented where the damage was so I wouldn't notice. Since April 2026, he has repeatedly promised to repair the damage and "gave his word" multiple times, but he has failed to follow through. After weeks of missed appointments and excuses, he finally returned only to say he was overwhelmed and needed someone else to help fix the damage he caused. At this point, I simply want the ceiling repaired properly or a refund so I can hire someone else to fix the damage. Unfortunately, based on my experience, I cannot recommend Bob's services. Bob, there is no need to lie about anything. Also, using your mother's account still is unprofessional. But since I am "lying" let me attach some proof you cannot deny as well as the message you sent in response to my yelp review, which wasn't very professional I may add. I am going to expose you for the professional you aren't. And this matter will be rectified.

They do a great job there. Excellent quality and a…read morenoticeable difference compared to others.

I'm told I have to just keep waiting longer , even though it's now been six days, and the tar is…read morestill wet in spots and/ or cracking. Also, there has been no rain since the driveway was sealed..