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    Raines Pet Care

    5.0 (3 reviews)
    Closed Closed

    Services - Raines Pet Care

    Bath and groom only

    Full grooming

    Pet haircut

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    Planet Pooch

    Planet Pooch

    (14 reviews)

    I am writing this with an extremely heavy heart and with complete honesty. We brought our dog,…read morePenny, to Planet Pooch twice after her initial trial, and on her second full day of daycare (12/29/25), she was aggressively attacked. Penny is what we jokingly refer to as a "spectator dog." She does not actively play; she prefers to roam, observe, and cuddle with the staff. With that said, her being attacked (photos attached) came as a huge surprise to us. We understand that dogs will be dogs and that they explore and play using their mouths. We are also fully aware that in a daycare environment, minor scratches can happen during play. What we are most upset about is that Planet Pooch either did not see our dog get attacked, which is inexcusable since staff should be supervising the dogs at all times to prevent situations like this, or they did see her get bitten and chose not to take appropriate action. We frequently checked in on Penny while she was at daycare and were repeatedly told that she was fine and that there was nothing to worry about. However, after picking her up at the end of the day and petting her at home, we discovered a large, bloody gash on her neck. The bite was deep enough that the veterinarian stated a separate incision had to be made to open the tissue pocket created by the bite in order to prevent infection and possible abscesses. We are thankful we found the injury when we did, because we cannot fathom the pain and serious consequences this could have led to if left untreated. While Planet Pooch did agree to cover our dog's initial medical expenses (there are additional follow-up visits we will need and pay for), this does not excuse their lack of supervision or their failure to communicate with us so that we could have taken Penny to the emergency vet immediately instead of finding out hours later. We were told that new procedures would be put in place to prevent this from happening again. I sincerely hope that any dog parent who continues to bring their dog to Planet Pooch holds them accountable to ensure these promises are fulfilled, because we will never be bringing our dog back. I cannot recommend this facility to any dog owner. If you do choose to move forward, I strongly suggest being vigilant and thoroughly checking your pet before and after drop-off. I hope Planet Pooch is proactive and treats this as a serious learning experience for the staff and owner. Unfortunately, this came at my dog's expense. I truly hope Penny recovers without any lasting aggression, fear, or trauma caused by this carelessness.

    Planet porch has been cutting my dogs for many years Veronica is amazing with my rescue dog she…read morealways does a fantastic job my dog loves her thank you planet pooch for great years of service for my animals I definitely recommend them to anyone who needs a groomer my dog is very happy and we are too 5 stars definitely

    Jo-Mar Grooming & Boarding

    Jo-Mar Grooming & Boarding

    (44 reviews)

    Jo- Mar boarding is exceptional. This was the first time I boarded my almost 15 year old Chihuahua…read moreMacie Karrington. I was very nervous to board her ,but the staff made me feel comfortable and answered the multitude of questions I had. I only boarded her overnight due to having a Wedding on the East end of the island. I dropped her off in the morning then went to the wedding. The next day after the wedding I picked her up and when the staff brought her out to me she trotted out and had a big smile on her face. I was so happy she did so well. I will use Jo-Mar boarding again when I need because I know my Macie will be safe and loved. Thank you

    This place is HORRIBLE!!!!!! If you want your dog to almost…read moreDIE---this is the place to go. We dropped off our Frenchie to get grommed. We told them that he needs to be taken care of right away. They assured us that they know that Frenchies have difficulty breathing and would call us as soon as they were done. A call never came. We went to pick him up and they said that he was just about done. Our dog came out GASPING FOR AIR and STRUGGLING TO BREATHE. We questioned his condition and they said that "he was fine a minute ago". Our dog layed on the floor and proceed to throw up and continued struggling to breath. They had the name and address of an animal hospital near by, ready to give us. They were prepared for this. We rushed him to the hospitall where he continued to throw up. We arrived at the hospital and they told us that his lips were purple and he would have died if he arrived a few minutes later. They had to extubate him and gave him a series of medications as well as as a cooling jacket and ice baths to bring his temperature down. It was 103.8. We came to learn that the owner has now retired and moved to Florida and left her unqualified staff in charge. They put my dog in a cage and put a HOT fan directly blowing on him. He could not BREATHE and had an anxiety attach. We have no idea how long he was in this cage or how long the fan was blowing, as no on would give us answers. ANIMAL ABUSE!!!! This place needs to closed DOWN!!!!!!!!!

    Assisi Veterinary Hospital - Peaches

    Assisi Veterinary Hospital

    (83 reviews)

    I took my 6 year old English bulldog, Peaches, for an enema due to constipation on 1/15/26. She had…read moreone in August 2025 but needed another again. My husband dropped her off at 8:30AM, I get a text saying she is recovering around 2PM. 15 mins later my husband calls me frantically saying they are doing CPR on Peaches. I'm confused now since I recieved a text saying shes recovering. I call the vet and the receptionist also says they are doing CPR. I ask to speak to the vet, and the vet asks if I would like her to continue CPR. She informed me that have been doing CPR for 25 mins, at this point I realize Peaches is dead and I tell them to stop CPR. I asked why this happened, the vet responds with because shes a brachycephalic dog. My husband works only two blocks from me so we both leave work and head to the vet together. I'm crying my eyes out because Peaches was my first child, my husband is distraught but has to keep it together since we are driving. Peaches had no other health issues besides constipation, she should not have died. We get to the vet, the receptionist says sorry for your loss and points us to a room where they had Peaches body. The vet does not come to us at any point to say she is sorry or to go over the events as to what lead to Peaches untimely death. I shouldn't have lost my little girl. She went in for a simple procedure. This practice has no compassion and its all a money making business. See the attached photos to this review, the text message saying she is recovering (clearly she never recovered so it was misleading), the bill (for the enema which I have no idea if they did and the charge for CPR), and a picture of Peaches. I purchased her from a reputable breeder specifically so that she would not have any breathing issues. So in short, if you plan to take your pet there for a procedure that requires anesthesia, think again. You may leave with a dead body instead.

    I just had the heartbreaking task of having my best little buddy get his well deserved eternal…read morerest. Dr. Lopez was the kind, compassionate human being who soothed my soul in making this decision and gave my beloved 17+ yr old little doggie a gentle dignified end to his distress. Dr. Lopez explained the x-rays & bloodwork that could be done (at a substantial cost) but was gentle in letting us know that for a dog of this age & degree of heart issues this won't be a real fix. In fact, the stress of it all could prove too much on him. A lesser man would have put potential dollars compassion for animals & pushed a pet owner desperate to take her "baby" home towards that unnecessary route. I am so thankful a friend recommended Assisi to me last year when my little guy was ill. She was also the owner of 2 elderly dogs & couldn't speak highly enough about their care at Assisi. Last year we saw a female Dr., whose name escapes me & we were pleased with her thoroughness & care. Today though was the true test in kindness & professionalism. We were even given a beautiful remembrance of our sweet little boy in the form of a plaster imprint of his paws w a beautiful poem & a vial containing a bit of his fur. I have used other vets & this is beyond a doubt the best I have experienced. Do yourself & your pet a favor & visit Dr. Lopez at Assisi.

    Garden City Park Animal Hospital - My stray cat bundled up in towels as to not scratch the vets and to be able to handle her gently

    Garden City Park Animal Hospital

    (57 reviews)

    I chose Garden City Park Animal Hospital when I adopted my cats because Dr. Dattner had always been…read morekind to my family's dogs when i was growing up (~20 years ago), and was not disappointed. Scheduling an appointment has always been pretty easy, and the front desk staff have always been very nice/helpful to me. After adopting my formerly feral girl, i was a frequent flyer for a few months with prep, surgery, and after care visits, and they were always willing and able to answer my questions regarding prescriptions and payments. Most recently, I saw Dr. Lotus Altholtz, who was very kind and gentle to my 2 nervous cats (though my cats might complain that she wants me to cut back on their treats a bit). The biggest stars though, are the assistants (nurses ?) who help keep my 2 calm and on the table during exams. They are all very friendly, and help put both my cats and me, a very nervous first time cat owner, at ease. Sometimes appointment waits run a little long, but its a small price to pay, and they are certainly more timely than any of my doctors! I would definitely recommend using them as your vet!

    Took our babygirl (kitten) Juliet to her first appointment at Garden City Park Animal Hospital in…read moreNew Hyde Park. The office is very clean, and the staff are friendly and professional. The doctor was incredibly kind, compassionate, and caring with our new addition, very patient with all of our questions and concerns. We also have three other cats who have been coming here for about a year and a half, and every visit has been a great experience. Scheduling appointments is very easy and quick, and the front desk team is exceptional. Highly recommend!

    Raines Pet Care - groomer - Updated May 2026

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