First the good stuff. The chicken fingers I ordered and the sandwich my wife ordered were some of the best we've had. The chicken does not disappoint. However, we tried to order through the drive through, but the speaker was so bad we gave up. The nice young lady at window took our order and we paid. When we got to our hotel room, the order was still wrong! Great food, but customer service doesn't match. read more

Every single time we go to this canes we always ask for no coleslaw and an extra bread. Every single time they have said no problem, never do it, and even on the receipt have that it is no slaw and extra bread. ALSO CHANGE OUT THE STYROFOAM BOXES OR AT LEAST PUT FAST FOOD PAPER DOWN FOR THE FOOD. ITS ALWAYS SOGGY. read more

Raising Cane's Chicken Fingers - Unwanted coleslaw (and sorry excuse of a size of fries) - Fast Food Near Me - Goodyear, Arizona

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This place actually made me mad. They gave my order for free to other people because they basically couldn't say my name. My name is Yamileth and it's not that hard if you take time to actually sound it out. They told my dad they said it very lightly and thats stupid. It's okay to say it wrong, Whats not okay is giving my order for free to other people just because you can't pronounce my name. That's exactly what they did. So, make sure when you order here you have an "easy" name. read more

Here to do a follow up review from my last review and my thoughts are still this place is trash.. someone had me to call to explain the situation, just to waste my time and nothing ever occurred from it.. A lot of chicken spots on the area, go check them out and save yourself the headache read more

Do people still check these reviews? I have no idea, but I can tell you when I came in tonight. Services were not the friendliest. I don't wanna say rude because that's going to the extreme, but it seemed like everyone there hated their job even the cashiers weren't even smiling greeting customers whatever probably the last time I'll go to this location read more

Raising Cane's Chicken Fingers in Goodyear located in a shopping center so parking is easy. Customer service was good and establishment was clean. We stopped for a quick bite and got the 3 piece meal that came with fries and a slice of grilled butter bread with an extra order of bread and Cane's sauce. Chicken is lighted breaded with a slight crunch and moist inside. Unfortunately the chicken has no flavor unless you dip the chicken fingers in their signature Cane's sauce. Fries could be a bit crispier for my liking. The slice bread is always delicious thus we always order extra! read more

Raising Cane's Chicken Fingers - 3 piece meal w/sweet tea - Fast Food Near Me - Goodyear, Arizona

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"Really disappointing". My wife's exact reaction when she saw the food. Slowly but surely the fast food joints in town are getting crossed off the list. There was a time Raising Cane's was the bomb when it came to chicken tenders... No more. Two dollars apiece for dry, overcooked chicken nuggets is unacceptable. I get that everybody is jumping on the shrinkflation bandwagon, but this is just plain insulting. I don't mind paying a fair price, but when you cut the portion size in half but still cook it to death, there's nowhere for the consumer to go but straight to the door. Sadly, I wouldn't recommend this place to a doggy daycare. It'd be insulting to the dogs to feed them this crap. One more off the list. Below are images of what we paid for, and what we got. read more

Raising Cane's Chicken Fingers - What you used to get for your money. - Fast Food Near Me - Goodyear, Arizona

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Still rating it a 1 only because I have to add stars to write an update. I went on Yelp to see what location I had such a bad experience at so I didn't repeat it since I'm out of area. Seems like there are no good reviews for this location. I would say a total employment change from the top. There seems to be a ton of reviews on areas of improvement. The poor franchisee that got stuck with this crew. Good luck read more

Not sure on all the low reviews came here with my son for lunch's portions seemed fine we got the box box and the 3 finger. I enjoy their special sauce my son even liked it and he can be picky. There was a long line drive thru and inside but my son wanted to go inside not a bad wait and found seats. Did not take long to get our food and the employees were nice but you can tell they were busy. I came on a Saturday afternoon very busy but if you don't mind the rush it overall wasn't bad and my son enjoyed the food and music read more

Raising Cane's Chicken Fingers - 4 piece or big box. Well what's left as my son continues to eat - Fast Food Near Me - Goodyear, Arizona

When you pay $17 plus for 6 chicken fingers and you actually get 4 normal ones and two extra small! Could not be more disappointed with the waiting 18 minutes for this! It's funny all the pictures in the store are not even close to what you will get when you order. So is there a bonus to short your customer or is it the cook trying to be a jerk! Either way I am not impressed. read more

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Let's see. First they don't have curbside service. Second they've gotten my order wrong a few times. Third when I did an online order I went into the drive thru since there weren't that many cars and they still made me go inside. Really? They can't make it easier for us? The food is usually good. Doesn't change they need to change their ways. read more

It's absolutely ridiculous to wait 20 minutes in a drive-thru, place my order and still have to wait pay. I requested & paid for an upsize on my drink, only to get to the window and be handed a warm drink with, "We ran out of ice," like that's acceptable. No heads-up, no apology, just shoved out the window like I should be fine with it. That's lazy, careless service and poor planning. If I'd known there was no ice, I wouldn't have ordered anything. I won't be back. read more

Hot and fresh. Everything tasted great! Get together for family from out of town and we needed a nice meal after the bad day that we had.

Just seen a roach coming from the kitchen so disgusted. Employees tried killing it but went under the register. Definitely will be making the drive to the Avondale location. SMH read more

$32 for a sandwich combo and a caniac combo is ridiculous. And the sandwich meal is sooo small not worth $12. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Goodyear, Arizona

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My family and I went in yesterday around 8pm. We were not greeted at the counter. There was no one in line and when we walked up to the counter we were awkwardly stared at and I just started giving our order. The cashier did not say a word until the order was complete and just asked if it was for dine or to-go. Very awkward since I had to essentially greet myself. The food was fine, though it was packaged as a to-go order despite me stating it was for dine-in. But my biggest complaint is that the restaurant was filthy. Trash was everywhere, every single garbage bin was overflowing and full, the beverage area was wet, sticky, and ice all over the ground, and the employees stood at the counter gossiping. So much so that when I disposed of our trash, they saw me pull the bin out from under the counter to push the trash down to make room for mine, while they continued to gossip. It was quite ridiculous. While eating my daughter spilled some sauce on the ground and I got on my hands and knees and wiped everything up. Not sure why I did so because you can tell the floor had not been cleaned in quite some time. Just overall filthy and does not bode well in reputation of the kitchen. Hopefully the kitchen doesn't match the rest of the restaurant. read more

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I usually don't post bad reviews or go out of my way to comment at all, but my experience at this Cane's ruined my already bad day. I received some bad family news this morning, and to lift my spirits, I wanted to go to Raising Cane's. When I ordered, the lady taking my order was very snippy and didn't respond until two minutes after I was calling for her. I have a slight hearing impairment, and I asked her a couple times to repeat what she was saying, and was met with silence. Turns out, my order was wrong :) I ordered a box combo with extra fries instead of toast and slaw. I received slaw and toast, and three chicken tenders instead of four. In the future, I hope they improve, but I don't think I'll be back. :/ read more

When did they get so stingy with the fries this place sucks now. They used to be a lot better when they first opened. read more

Raising Cane's Chicken Fingers - Box combo with hardly any fries - Fast Food Near Me - Goodyear, Arizona

I was really disappointed with my experience at this Raising Cane's location. The employee named Harmony had no personality or warmth at all she was dry, unengaged, and made the interaction feel rushed and uncaring. I was already having a rough day, and when I finally got my food, both the fries and chicken were cold. It felt like there was no effort or care put into the service or food. Very disappointed overall I don't recommend this location. Definitely not the usual Raising Cane's quality or hospitality. read more

I have been to this location a good amount of times and after about the 6th you would think that they would do a better job. Every single time I order through drive through, something is always missing. Tonight, I noticed discoloration in my food and it looked slightly gray, smelled and TASTED like a cigarette was dropped into the fryers. Worst service out of all the canes in Arizona. read more

I learned my lesson today. If their online ordering system is down, that means they're f'ing busy and the chances are, your food will not come out the way you expected. I was in drive thru for exactly 46 minutes to buy 3 caniac combos and a kid's meal, all had over cooked, oil drenched chicken strips and fries which almost tore inside of my mouth. So next time their online system is down, I'll get my meal elsewhere. read more

Raising Cane's Chicken Fingers - Caniac combo - Fast Food Near Me - Goodyear, Arizona

I came Sunday evening and there wasn't a long line at all. After I placed my order, my name was called within less than 2 minutes (which never happens at canes). I got my order and headed to my destination. When I arrived, the chicken was cold and the fries tasted uncooked. I couldn't even get past 1 tender. You'd think I'd got this out the refrigerator. Canes was the last place I expected to be served cold food. I've been coming to canes for years and I can definitely say this was the worse visit. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Goodyear, Arizona

Okay look who's finally caught up. Me So chicken frys, and coleslaw? Fried food. We'll I'll give it my basic food assessment. Hot food was hot and cold food was cold. There is a market for this because folks kept walking in the door. In short this was not for me. Hate to hang an underrated review on this location just because it's not my "thing" read more

On Saturday night around 11:30 pm we tried to go through the canes drive through on dysart right by our house....We waited in line for over 40 minutes and were still waiting.... We tried calling inside to see if everything was ok and to see how long the wait would be ... no answer..... sooooo while Still in line on dysart I called the canes on 99th and McDowell ..,,they picked up right away... I asked how long the wait was in the drive through... he said 3 minutes.... I said ok cause I've been waiting for 40 minutes over here on dysart... I'm gonna come over there... so I drive the 4.5 miles to go to the 99th location and there's one car ahead of us...we ordered and were up to the window in minutes.... I told the window person Marco what happened, he must have told his supervisor and manager .... They all come back to the window said they were sorry and that they are refunding me money for my meals because they want my experience with canes to be a positive one ...I was like wow thanks guys! ... I had ordered extra crispy chicken so they asked me to pull up front and they will walk my food out right away... the assistant manger and restaurant manager both came out to walk my food out to my car.... They gave us a canes hat merch and some box meal gift cards also!! All I wanted was food for the kids , but this location went over and above after hearing about our crappy experience at dysart and they far exceeded our expectations and went the extra mile to try to make our visit a positive one..., well done guys. From now on I will drive out of my way to support this location! Over an hour and a half later we were home and had 3 fed kids and a happy mom thanks to Marco, Daniel and Jake..? And the team over at canes on 99th. read more

Raising Cane's Chicken Fingers - Waiting for over 40 minutes!! - Fast Food Near Me - Goodyear, Arizona

Always a great place to grab a bite to eat. The only problem is they are not very clean. I wish more people would clean up after themselves because the waitstaff is so busy to clean up. I love the food! read more

The girls at the front counter are so stupid and constantly messing up multiple peoples orders. I personally waited almost 30 minutes for one box combo read more

Worst Canes I've ever had. The chicken was rock hard and had black coloring all over it. This was the best looking piece of the 4. Bread was old, fries were cold. It wasn't busy at all. I do not recommend going to this location, it's a waste of money as the food is not edible. read more

Raising Cane's Chicken Fingers - Chicken tender - Fast Food Near Me - Goodyear, Arizona

After shopping nearby we noticed that this New location was open and decided to check it out. We opted for the drive thru because we had to get back for sports practices. The location is easily accessible and sits right off Dysart and the I10 between the credit union and a hotel. The drive thru offers two lanes that eventually merge. The line was quite long, but there were two girls working outside with their iPads so I figured it would be quick. Nope. I was a bit unsure what the point of them being out there was because they literally didn't move from near the menu screens on either lane until you could drive your car up to them. It would be so much faster if you took orders as the cars pulled up; especially if you're taking names for the orders and having us pay with you. The entire process took atleast 10 minutes. I will say once we were helped service was great and we had our food. Everything tasted great and I had some happy kids. read more

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On April 5, 2024, I visited the Raising Cane's Chicken Fingers restaurant located on Dysart Road in Goodyear, AZ. I arrived at approximately 7:18 pm and ordered a 3-finger Combo meal with a medium lemonade for which I paid $11.26. When I got home and started eating, I was extremely disappointed with the quality of the food. The chicken strips were very small and did not even cover half of the bread that came with the meal. Moreover, the lemonade was warm with very little ice in it, and the fries were slightly hard. I felt like I had been ripped off because I couldn't eat what I had paid for. I tried calling the restaurant back to find out if they had a complaint line, but the person who answered the phone said that they didn't have one. I have eaten at other Raising Cane's Chicken Fingers locations throughout the Phoenix Metropolitan area, and their food was always good. However, my experience at this location was terrible, and I would not recommend it to anyone. Stay away unless you want to be disappointed! read more

If these chicken tenders get any smaller, they're gonna be nuggets. Drive thru on Dysart is pretty slow. Nice employees though. read more

Raising Cane's Chicken Fingers - Very small tenders. Almost the size of a nugget. - Fast Food Near Me - Goodyear, Arizona

Always fresh but the chicken size is a lot smaller. The tea is always good. This location is always clean. read more

Raising Cane's Chicken Fingers - Broken heart with the size - Fast Food Near Me - Goodyear, Arizona

I've been to 3 Raising Canes and this one has the best location but the worst customer service and food quality. I kindly informed an older lady working behind the counter in a black polo shirt. That there was strawberry milk spilled in the front by the entrance. Her response was a rude "Where, where is it, I cant see out of my left eye!" I pointed to the front entrance again and her response was "well how am I suppose to know that?!". Even the gentleman next to me told her that I was just letting her know. She waived her hand and brushed me off. I thought she would be the manager since everyone else wore tshirts. It eventually got cleaned up but many patrons were stepping all over it. I found out that she is the manager. Her name is Gigi. The chicken is too small for the price at this location as well, I guess its a franchise thing! The dining area is a dump and the bathrooms are just as dirty and no paper towels in 2 of the 3 i went in too! read more

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By far worst location to ever exist. I'm sitting in drive thru for now 30 minutes+ still haven't paid and the line wasn't even long when I arrived. 30 minutes to cook literally chicken tenders and fries is actually insanity and management needs to learn how to run a food place. Will never be back , your better off driving 15 minutes to a different location. read more

Honestly the food was so terrible today and I'm so upset. i was so happy i thought they would finally remember the ketchup especially after asking me if I wanted ketchup in the bag prior but once again they don't. not to mention the fries were cold and stale. the bread was wet and soggy. the chicken gross. i am so upset. read more

Food was fine. Staff not so bright. Ice machine broken which in turn results in fountain drinks being flat... no bueno. When I asked them about it I was told the machine has been broken for THREE WEEKS. They are trying to get it fixed. They continue to sell fountain drinks despite the machine being broken, No Bueno! Their response was, "some people don't notice." DUMB. read more

the gm mark is no help and he has a bad attitude. Rude to the employees who all report him and nothing gets done. Too many roaches.

So let me clarify that I love canes, but this review is for this specific restaurant. I get wrong orders all the time, and for the life of me they do not understand what extra crispy fries are. Every other canes fry's are way better but these ones are just sad. I ask for the fries to be extra crispy every time I go but they do absolutely nothing different despite asking them. read more

I have never had a worse drive thru experience than at this canes. Constantly gets orders incorrect. Most recently I waited in one of their lanes at the screen for 10 min as cars in the other lane were getting served. To avoid the line of cars behind me getting angry I pulled forward to the window and explained to the staff that they weren't taking orders on the rightmost lane and there were a bunch of cars behind me unable to also take their orders. It seems the employee working the system didn't know how as she was straight up shouting and speaking so rudely to costumers trying to place their orders. When I pulled up to the window the girl working was extremely rude and tried to argue with me staying that their system was automatic, even when I explained to her that cars behind me were getting their orders placed before mine. Extremely frustrating. We ended up placing our orders at the window, (which originally seemed like she wasn't going to let us do) and when she came back with our orders did not say a single word to us. I get this is canes and I'm not expect five star treatment... but the staff here is just plain RUDE. AVOID if you're looking for a fast option. read more

I went to canes and requested 2 box combos. I am a very patient person and have worked in the fast food industry so I have empathy for those who do. The attitudes of the workers were good. I got my order taken and proceeded to sit down and wait for my order. After 25 minutes, I got up to ask about my order and they said someone took it already. We proceeded to tell them that we didn't get it. We again waited another 30 mins and watched each and every other customer get our order before us. After that we finally got our food and it was cold. read more

The food is pretty good. However, we got two meals and asked for 3 ketchups, we were told they can only give us two. So we said charge us for the third because we want 3. The guy said he couldn't do it! What!? Chick Fila will give me as many ketchup packets as I ask for. Obviously if people were asking for an excessive amount, but 3 is not much at all! read more