An absolute disappointment! Our second time here with the first time being very good…read more This time the food was a total disappointment, my carnitas burrito tasted rancid and over salted my wife's burrito bowl was completely flavorless. We through or food away in discussed. Needless to say we will never recommend or return.

This place sold me once I found out they have a drive thru! Mexican and drive thru is the best…read morecombo and very convenient! Carne asada street taco was delicious and could not believe the price!! So cheap! Cashier was friendly and food was great, hot/fresh and fast!

It is a really great type of food different than the other fast food chains. Highly recommend…read moregiving it a try. If you've never experienced it before, is a very unique experience with the Roman Berger, a different outtake on hamburgers.

I like Mr. Hero because it's something different for the area. Don't get me wrong, this isn't…read moregonna be the best fast food you'll ever have. Nothing here is gonna change your life. But, like I said, it's something different. Lots of choices of subs and smaller sandwiches. Also lots of choices of sides. I've had the Hotta Potata w/ Waffer (waffle) fries, and the Roman burger w/ loaded Tater Tots. All of it was good. I'd order each again. My only real complaint is that the sandwiches need more meat. They look so full in the pictures, but are kinda small when you unwrap them. I'll be back here and there to try the rest of the menu. I've heard the hot buttered cheese-steak is really good.

As usual this location continues to be excellent! Stopped for breakfast today and there was…read moreliterally nothing that could have been improved upon. The biscuits are made fresh in the store and it shows. The tater tots were hot and fresh and not dripping in a gallon of grease! Excellent. Sweet tea? Do I even have to say?? Worth every penny! Staff was very friendly as usual. Kudos once again Derrick!

First girl said "My pleasure!" and I am very pleased BUT the second guy did NOT and I am very…read moreangry. All of the employees NEED to say "My pleasure"

Went to pick up an online order, store had no one in there. Floor was covered with grease, so gross…read moreliterally sliding on the floor at this point I'd rather get a roast chicken from Sam's Club Really needs to put some effort in the store

So me and my crew went to kfc to order the fill up box for one my foodie challenge. It was pretty…read moregood but however I ordered a large extra mac n cheese and they did not include in my meal. But it was not a big of deal but they still forgot it. The box will fill you up by itself. They get a score of 5.8 the box was pretty good I finished it in under 30 minutes but then regret my life decision after that. It was a lot of food even for a competitive eater! However, I am just starting out doing foodie reviews and competitive eating! The box itself gets a 7.2 it will be enough whole family of four! I would like to go back to order more just make sure you check the bags they will forget!

This McDonald's is retarded the night people dont know how to make food!! On Sunday June 7th 2026…read moremy children ordered $25 of food all the chicken nuggets we got were double dipped and so dry they didnt even taste like chicken nuggets my hamburgers weren't even done correct and my bun to one of my hamburger was so hard it was like a rock. But then I called and some young kid answered and I said could I talk to a manager and he said he was one when I started bitching about my food he put me on hold I was on hold for 8 mins so I drove up there and still was on hold when the manager Taylor came to the counter I told her I was still on hold then I gave her my half of bun and she even said it was hard like a rock but she was nice and put my name in the book for a full refund of my meals because that was bullshit. But everytime I order from there something is wrong they just dont know what their doing in that McDonald's....

Ordered a quarter pounder with cheese and got a regular hamburger with no cheese. Went I went to…read moreask for a new sandwich, I got ignored, so I left.

No sauces in the bag after asking for them at the drive thru. Luckily i had sauce at homeread more

This store is right in a major intersection, and is constantly busy. However, that doesn't stop it…read morefrom having the following issues ALL the time... - understaffed - slow - registers always breaking down - very long drive thru lines - always out of certain menu items - missing ordered item(s) in your bag - receiving someone else's order all together. - unable to fill your order, for one reason or another - not being able to refund your money because you ordered it on the app. I have been ripped off by this location multiple times over the years and never said anything because I didn't want the hassle, but the problem they had this morning with my order made me furious. Unfortunately, this is the closest TB to where I live. But if you want your Mexican-inspired fast food, I recommend you choose another location.

If there was an option to rate this establishment a zero I would!!! Rude and completely…read moreincompetent. They served food that so poorly constructed I do t know how they sleep at night.

Cold fries when went in person did online order forgot one of our burgers called them but didn't…read moreanswer an open 24 hours

I've eaten in many Steak 'n Shake but the Niles, OH location has become a disappointment. I…read moreordered, for carryout via the app, two single steakburgers w/cheese. The toppings weren't even close to being centered on the sandwich. Two shakes were wrong, wrong, wrong!! Chocolate one was not chocolate, in fact, I'm not sure what flavor it was. The Reese's Peanut Butter Cup had a vague peanut butter taste. Each shake was specifically ordered with whipped cream and a cherry which were not included. Fries were so, so. With prices going sky high I'm better off making a burger at home. I don't eat out much and this experience invites me to stay home.

service is absolutely horrible, found hair in my food! the lady at the window taking my order was…read moreso disrespectful and rude. the food was overly salty and she couldn't even take cheese off my burger don't go here go to a different one, they're horrible atmosphere was anxiety filled and furious