I asked for a deep clean of my home after we moved out and left furniture to stage it. They…read morearrived late and made a big deal over any furniture in the house they were told it was an empty home deep clean. I said I'll pay whatever it is to upgrade if it is an upgrade I have 6 pieces of furniture to dust it vacuum the guy went outside with his phone in a huff then came back complaining then the other workers all chatting with him I'm like what is going on ???? We resolved the issue they stayed about 3 hours leaning one by one and the main guy was left. The kitchen counter tops were still dirty the hardwood floors had crumbs and dust on them and my master bathroom floor was still dirty. No baseboards cleaned no attention to detail. A deep clean should be nooks and cranny's for a 2 bedroom townhouse it was a total rip off. I called the owner she apologized I paid over 900.00 and she was crediting me back 100. What joke. They charged extra for each oven but don't clean my molding ???? We have not lived in this townhouse for 2 years. It needed a true deep cleaning it was definitely neglected but I had a freshly painted it and thought a deep clean was called for. Apparently their idea of a deep clean and mine differ. Lesson jea

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

I've been so happy to have chosen S&G services. They always come to my house on time and do a nice…read morejob cleaning. Also, the office staff is pleasant to work with. Reaching the office by phone is very easy.

I hired S&G Cleaners to deep-clean my late father's home before listing it for sale -- a stressful…read moreenough situation without added headaches. The $6,400 job was mediocre at best: multiple areas were left dirty, including the garage I had explicitly asked them to sweep out, and they never responded to my follow-up email about the unfinished work. What made things far worse was that they overcharged my credit card by nearly $3,000 -- I only caught it because my bank flagged it, and getting the refund took over 90 minutes across multiple phone calls. The billing process itself is a mess: seven-plus vague line items across my statement with no clear description of what any of them cover, and the timing of the refund (issued in May for April charges) created credit card complications I had to spend another 30 minutes resolving. I understand mistakes happen, but the combination of subpar work, a massive billing error, confusing charges, and complete silence after my complaint makes it impossible to recommend this company.

This company is the best!! We have been using them for 2+ years and they do an amazing job!…read moreAffordable, reliable and so flexible when I have to reschedule. Can't say enough great things and very grateful for how clean my house feels after.

Betsy is very accommodating with scheduling. the girls do a great job. my house looks great after…read morethey leave each time.

Betty is a real old school house keeper. She cleans all the…read morebasics but she also goes into areas of your house that most cleaners would never touch. She is always on time and keeps going until she's satisfied. I consider myself lucky to have found her!

Hello, I appreciate…read morethe services provided by Betty, Betty is working for us from last 4 years and I am really happy with the services she provides and its always on time job, perfection at its best and always fits in my busy schedule. Thanks Mohit

DO NOT USE THESE PEOPLE. I had to do an unattended house cleaning while I was at work. they showed…read moreup 2 hours earlier than the oppiontment and tried to tell me I heard them wrong. I was required to leave work and was only able to because of an understanding boss. they then proceeded to tell me it took 3 hours to clean a 1000 square foot apartment WITH NOTHING IN IT AS I HAD ALREADY MOVED OUT. these people are liars and cheats. DO NOT USE THEM YOU WILL BE RIPPED OFF

I scheduled a first time house cleaning the week of my wedding. They never showed and tried to…read moreblame me. Once I forwarded the confirmation email, they changed their story. I did receive an apology for the miscommunication. There was no communication the day of the scheduled cleaning. If I was not there, I would have been charged. Not acceptable!

This is clean Services good Services beautiful food is delicious and everything is greatread more

The Bri Lux, cleaning services boast a very thorough and special cleaning that I would be impressed…read morewith, but all the hype didn't deliver. The workers were very nice people. There were two of them however there were obvious things that were missed. I'm physically disabled in a wheelchair and when they wash the floor or mop the floor behind my recliner, there was a book on the floor and they didn't even bother to pick it up or move it so they could clean under it. I mean little things like that really annoyed me. The countertop oven was not even wiped down on the outside little on the inside which cleaners usually clean the inside and replace the crumb tray aluminum foil with a brand new sheet as I don't even have a microwave so I figured that was the least they could do.

I've been working with Karol and Kasa Cleaning services for quite some time now. Their work is…read moreamazing and my house is always left spotless and smelling great!! Karol and her ladies are very reliable and accommodating to my every need! I would definitely recommend this company to anyone who wants a nice, clean home.

Very happy with the service they were polite and professional. Very thorough cleaning and it was…read moremuch needed and appreciated. Thank you.

From the owner: At “Rubi’s Cleaning Services” we know how important it is to have a clean environment. That’s why…read morewe offer a reliable and detailed cleaning service, so you can enjoy a spotless home or office without stress. We take care of the cleaning, all you have to do is enjoy! Just a call or message away

After a lengthy search for a cleaning service I found Crystal Clean Solutions and booked a deep…read morecleaning session for today. The team of 3 arrived promptly and energized to clean our townhouse and I am very pleased with the results. They went above and beyond in certain key areas ( like the dreaded bathroom ) that were of concern to me and ensured I was happy with the work. My floors were sparkling clean without any residue and the inside of my refrigerator was restored to brand new!! They were efficient ( finishing the job in 2.5 hours ) and thorough with cleaning each space and even dusted areas other cleaning companies in the past have missed. My husband returned home and he immediately commented on how pleased he was with the results. Richelle (the owner) is a true professional who understands how to manage customer expectations. I was pleasantly surprised by the added touch of her thank you card and bottle of sparkling cider left as a gift on my counter. Crystal Clean Solutions has gained my continued business!

Often service businesses get by offering only a strong work product (front end), but with poor…read morecommunications and/or reliability (back end). Or the other way around, Like where you accept a poor work product for nice people you can count on to show up. Crystal Clean Solutions are pros. Whether it was for our daughter's bridal shower or for our house being clean. Their front end and back end left us amazed. All at a decent price.