0 stars if I could…read more This is by far the WORST pharmacy I've ever dealt with. When they mess up your prescriptions (and they will), it's a (bare minimum) half an hour wait to talk to someone on the phone- and usually is over 45 minutes. The lines in the store to pick up prescriptions are down the aisles (multiple) and the drive through is just as bad. Plan on an hour for a pick up. I have a prescription that was sent 7 days ago that shows as in process STILL. I ran out 5 days ago. That is the norm for this pharmacy. AVOID this place at all costs. They are the absolute worst. I just transferred my prescriptions to another pharmacy 20 miles further away so I can actually call, ask questions, and get my prescriptions on time. I just want a functional pharmacy. Walgreens lost my business, period. They've had plenty of time to fix that store but do nothing but let their customers suffer.

One word! DISASTER!!! The Pharmacy is totally in Choas because of the demand in our area since…read moreRite-Aid left. We would get texts saying a prescription is ready and wasn't; many times, many return trips.Picking up thru the drive-thru..better have a full tank of gas! This isn't because of the personnel, but demand vs ability to handle the hoards of customers. Look to other Pharmas..Amazon, Costco, Local grocery stores. Save yourself a nightmare that never ends.

Just opened up our fried chicken box. The chicken is dry and one of the thighs looks like a nugget…read more After getting chicken from here for over 30 years, you need to do better. Shame on you.

The store is good and the people who work there are very nice but the pharmacy is horrible. My…read moreprescription has never been ready when they told me it was so I have to walk around the store until they fill it (apparently they don't fill your prescription until you're actually there). My most recent visit was the worst. I arrived at 6PM and even though it's supposed to be open until 8PM the manager yelled at me through the glass and said they were closed. I tried calling after that to check to see if it was ready. The first two times no one answered, but on the third try the manager said my prescriptions would be ready that Thursday. I waited until Friday to be sure and went in and waited in line for more than a half-hour. When I got to the counter, the manager said they hadn't filled them yet, per usual, and to stand next to an end cap for a half hour and wait for them. A half hour later he gave me one prescription and said they couldn't fill the other because they couldn't get it. I'm reasonably sure he was lying as he's lied about everything else. Even though I get my groceries at Smith's, I'm getting my prescriptions filled elsewhere from here on. Spending hours trying to get a prescription filled and being lied to constantly by the pharmacist in the process would be self-abuse if I kept doing it.

I ordered tires in the tire center and they said it will be in the following day. The next day I…read morecalled and they said they would call me as soon as it arrived. I called at 6pm and they said the tires arrived and been waiting for me but now it's 6 and they need reschedule for tomorrow. Not a problem at this point but they seem very unorganized... I get it. I worked retail for a long time so I understand things happen. The following day I come in for appointment and they said the tires are here but the paper was send to Carson city... just waiting for the manager to override this so we can help you.... I waited 1 hour and still no help... the older man said the manager knows but it busy. I waited another 30 minutes and still no answer.... I looked for the manager in the store and found her! I reminded her that the nice older man was waiting for her approval and there a line in the tire center- She was rude! She said it's not her priority and she'll get there when she does.... I told her he's been waiting for awhile and I said thank you my appointment was over an hour ago .... She was rude Again and said move out of the costumer service line. No " I'm sorry and I will help" no please set out of the line and I will get to you soon". Nothing! Just rude, nasty , older big woman barking orders . Shame !!! This lady needs to learn to desolate herself and the situation. She needs training on customer service. In my opinion she's too old and grumpy to be working anyway. But this is very poor costumer service. They need to fire her Back to her cats

Ordered an online order this week, and told us Tuesday it was delayed and asked if they could…read moredeliver it Wednesday. Well, Wednesday at 5pm and still no order. App says delayed. I called the store and after many attempts to actually speak with someone, they put me back on hold for over 15 minutes. After 37 minutes total with trying to cancel my order, I was able to contact someone from the service who was able to help me with the order. the local store is awful. customer service has gone to hell.

NO money order services! Good rating because of their excellent customer service referring me to…read moresomewhere that does issue them.

Remember when I said, "maybe next time"? Well, next time came. It was worse. Went in there in the…read moreevening but still during their business hours. We needed some help finding something. Not a worker was on the floor to help. Called for someone for about 15 minutes. Manager Justin comes running out all huffy. Makes a half hearted apology about "helping an associate" (I thought customers came first). When told what we wanted to look for, he sarcastically said "It was right there in front of you". Went up to pay and put my registered number in there. I was not able to get to my email with the coupon so I thought they would have that there when I put in my number. He said it wasn't and that it had to load to a card or something like that. Which is new to me because up until recently that had never been an issue. In fact associates always seemed to automatically know without being shown anything. Regardless, he had no right to be so rude. Totally unacceptable in my book. Wish I could give a zero. One star is too good! UPDATE: Although I just found in the email that I have to apply the coupon to the card, my rating still stands because the service was still poor and he was very snippy. It is not professional to treat customers that way.

Got our vaccines here. The pharmacist was very friendly. It didn't hurt a bit. This is a big…read morestore, lots of inventory.

I went to this CVS with my friend to buy a Plus One Adult Toy. We were trying to find a worker, as…read moreit was locked up and it was awkward enough to have to go up to a man to ask him to unlock it for us, he was extremely rude to my friend who asked him. He acted as if we were a burden and had extreme attitude. After he unlocked the case for the toy, he brought it up to his coworker at the checkout and started speaking in another language and was waving it around and laughed. It was extremely uncomfortable and dehumanizing. The worker who checked us out, though, was kind and professional and didn't say anything back to the rude worker. I was already having a bad and stressful day, and being embarrassed by my local CVS was not helping.

Very helpful, cute little small town feel pharmacy! Needed crutches for a friend and they were very…read morehelpful and very sweet!

Friendly knowledgeable staff,good prices and we Always seem…read moreto find something fun and unique for all the holidays

We have had a challenging journey with my health for a few years now. We live near Tahoe, yet…read morecomplex care at Stanford and UCSF. As a wife of 43 yrs, a mom and friend of many people in the Sierras ... my health matters greatly to me. We tried 3 other pharmacies before finding Raleys, Emerald Bay. Jacob as the Pharmacy manager, has a strong and caring team. We have never experienced such care through people who make time to make sure they not only understand my challenges, but Jacob goes out of his way to follow my new medications and medications that have challenged me. He will read up on situations that exhaust us.. hospitalize me and even notices if a new doctor is involved. I cannot say enough about a pharmacist and team who treat you as someone who matters... the fight to have quality of life matters. We are so grateful for the overall " eye " they have on my health , and understanding of how kindness makes a difference. Thank you to you Jacob, your team and the knowledge you hold w/ regard for my care. My husband, my sons and I appreciate all of you for the last 3 years. Best to all of you Jeff and Brenda Hernandez

While in Tahoe we needed a pharmacy and Raley's did not disappoint. Great store and wonderful…read morepharmacy. Quick and friendly.

I have been using the Walmart pharmacy for years now. Management has changed and the pharmacy is…read moregoing downhill. I ordered a refill on line as normal for diabetes medication. I am supposed to receive 90 days worth of the medication.. I didn't realize until I was almost out of the medication that I was shorted 60 pills(all paperwork noted 90, I only received 30). I guess they don't keep track of inventory, instead of giving me the 60 pills they owed me they had to look at their camera to see if they really shorted me. I was told the couldn't tell. They still wouldn't give me what was owed, instead they piece killed it, I had to keep going back so they could give me about 7-10 at a time. They ended up filling the prescription that insurance would cover with copay of 135.00 for 90 pills. They still shorted me about 15 pills. It was a horrible experience, I have no trust in the current management. I am looking at changing pharmacies

Two weeks trying to get prescription filled. Tried to talk to a person on the phone, just gave up…read moreafter 3rd attempt being put on hold for more than 10 minutes each time...