I love pretty much EVERYTHING on their menu. Their ice cream is amazing. The service there is some…read moreof the best in Adrian.

I ordered a COD fillet which I haven't gotten in a while. It is no longer a fillet, but more of a…read morefish stick size for the same price. Very disappointing.

05/06/26 Pretty much…read morethe same comments as my last visit with a couple of exceptions: * I am not a "karen," but if a guy is going to wear a beard, Health Code says it has to covered with a beard guard. The same goes for longer hair on the serving line - hair net. * I again want Barbacoa on my bowl. The kid goes to fish out about 2 ounces of meat that has been sitting in the pan under juice for who knows how long. He comments "I think that I can get another serving out of this..." My reply is "no, check the other line and please do it correctly." He does so and comes back with a more than adequate serving. Please monitor and restock the lines in advance of needing to do so. THE CUSTOMER SHOULD NOT HAVE TO "THINK" OR OTHERWISE MANAGE THE EMPLOYEE! * And lastly, the Fajita Vegetable pan was completely empty...just like last time. I gave up and decided that I didn't want them anyway. On a positive note, the tables in much better shape from a cleanliness standpoint. But for now, I am done. I realize that costs are sky high for labor and product, but I can do better elsewhere. (NOTE: Someone from the store replied to an earlier review to "make amends." That is not how I do a review - fair and without influence. By reading the words here, it should be easy to see where corrective measures can be taken.)

Tables were dirty and the one employee I spoke with was super rude. I left without food because…read morethey would not consider my allergies and when I asked them if I could swap a tortilla out for rice they said no. I previously called corporate who said this was fine. The employee told me corporate isn't there and therefore they don't care. I love chipotle but I don't want to be treated like this.

Okay--if you read my initial review below, I am happy to report that some things have improved in…read morethe past 1 2/3 years or so. Not everything, but... First of all, the customer service has improved greatly. At least the employees say thank you now, and generally with a smile. I do think that this store took a very long time to recover from staffing issues created by COVID and the "hangover" that followed. The recovery seemed inordinately long and that remains a mystery. I recall at one point that there was one person taking orders, cooking, bagging orders, and acting as the cashier. She was not happy most of the time and it was pretty easy to see why. (NOTE: if the persons leaving the negative reviews on this page returned for an updated visit, their minds might change a bit. Or not.) Again, I generally only order the breakfast croissant and the occasional Whopper Jr. (The Diet Coke is cheaper across the street at McD's--thus, although it is two stops, I save a couple of bucks. When one retires, every couple of bucks saved helps.) Other than that, the store is "typical BK." The store is quiet inside as the dining area is not used that often. I do wish that the dining room and especially the restrooms received some more attention in terms of cleaning; however, that is usually not part of my visit. I am generally a drive-thru person. Will I return? That answer is pretty much a certainty as it is the only BK in town.

Slowest fast food restaurant I have ever been to, took over 30 minutes to get my food. Do not go…read morehere ever.

I "HAD TO" pick a star level to update this review. It will not be my last review here to be fair…read moreto the owners/management. Please note that I have not been back - but due only to not taking the time. On a very positive note, the owner/management did reach out to me and asked me to contact them to see how "they could make things right." Again, I have not taken them up on that offer due to time constraints. I have attached their reply in another photo below. I do appreciate their willingness to communicate with me.

In general, Jersey Mike's makes good subs. This location is no exception, except for the…read moreexcruciatingly slow pace of the sandwich-makers.

It has decent food and a good amount of space for people to sit. The service is pretty good and…read morethey usually get the food to you pretty fast. And has a nice playground. Overall good McDonald's.

Ordered mobile pick up sat in car for 17 minutes only to go inside and see my food sitting there…read more Kailey grabbed food and thru on counter and was told have a good day as she walked away extremely rude to be working in customer service. Food was cold too. Seemed mad she had a job here.

Worst Arby's ever. Surprised because they have been in the location forever. The reason I feel it's…read moreso bad is because there is always a long wait for food or they are out of items. They did update the inside but still don't make up for the quality and service. It's all gone down hill over the years.

Really disappointed on my 1st and probably only visit to this Arby's and I probably will not…read morereturn. Drive through order experience only. 1. Order taken politely. 2. No communication after payment and order practically "thrown at me." Needless to say, "No Thank you" given - again, no communication. Employee was silent. 3. In this COVID era, employee wore mask, but no gloves. 4. No sauce offered or given for Roast Beef sandwich. 5. Ordered Chicken Salad sandwich. Received uncut with a cellophane wrapped knife. How do you cut a sandwixh like this in a car...let alone eat it without cutting same? Yep...wore it. Threw 2/3 of it away. There are other choices. Bye!

PROS * The AC was…read morepumping cold air inside on a hot, humid day. * The young lady at the counter was polite. CONS * The staff worked reasonably well together regarding tone of voice, yes, thank you, etc. * The staff's efficiency could be improved. The order of 6 nuggets (the new dipping sauce promotion) plus one medium drink (yes, to give me the empty cup to fill myself) took longer than expected, between 12 and 15 minutes. A faster service would enhance the overall customer experience. * The polite young lady mentioned above missed my cell phone lying open on the counter to scan the "rewards points" QR code even though she had to reach across it to give me my tray. * I asked if it was too late to have the code scanned, and she didn't know. So she got her manager. "I don't know anything about the app, but I think that you now need to find the instructions on the app to email a photo of it. (True statement.) The scanner won't work once the order is closed out. SUMMARY * I will return very occasionally * The new sauced nuggets promotions are not worth spending your money on. I cannot recommend trying it.

Salt cakes as burgers. Charged different price at window,…read morewas told by manager that they couldn't honor the price, it was up to corporate. ?? Over a dollar upcharge. $8.36 for a $6.89 burger. May not seem like much , but I am sure it adds up for them.

This Taco Bell never disappoints. The service is always awesome. People are kind and friendly. The…read moreambience great. They are always on top of things and fast. Best Taco Bell around if you ask me. North Main ain't got nothing on southside!!!

They did not give me my order and refused to address my concerns. They stole money from me and…read morethey are thieves. The manager Carmen was very rude and unprofessional This place is sketchy with crook behind the counter. BEWARE!

Bought a $15.99 5 topping large , delivered not quite half mile away and gave a $5 tip, all on my…read moredebit. Was charged $29.99 .,.? When did delivery become $8, or did they bump my tip? Won't purchase there again, and will recommend others to avoid them as well.

Disappointing service. Pre-ordered for a specific delivery time. Pizza was so late we had to go…read morepick it up. Pizza tasted good once we got it

Went on an early Sunday evening and upon entering we were immediately greeted and seated. The…read morerestaurant was busy but not loud, which was great for conversation. There was quite a variety on the menu as it's listed as a burger joint, there were other great options like the pulled pork mac-n-cheese and the homemade tomato soup. Our server was very polite and answered any questions we had. Overall, would definitely return when we are back in town.

This is one of my go-to spots in Adrian. They have some solid vegan options (bean burger and…read moreImpossible Burger) and service is always spot on. Sometimes I bring my laptop and get some work done while I'm playing Keno. Picture of my granddaughters enjoying their milkshakes - they are also fans!