I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen

My pool pump was not getting up to pressure after I cleaned the filters, so I called H20 Pool Care…read moreto schedule an appointment. Jeff answered and, much to my surprise, he spent some time to give me free phone support to see if he could fix my issue without a service call! It is uncommon these days to find someone who will try to help you like this. His advice did help, and I was able to get my pool sweep working. I still had H2O Pool Care out to do some diagnostic work on my system. The technician who came out listed the issues and gave me quotes for additional work. I have to say, I was very impressed by how personable and knowledgeable Jeff and his staff were. I've used a few different pool companies over the years, but this is the best customer service I received yet.

Easy peasy! They came out in a jiffy when I needed them and were reasonably priced and…read moreprofessional. Will definitely call again!

Just moved out of California but We loved Zach as our pool guy, 2 years with his service and had no…read morecomplaints. He is reliable and consistent for a fair price as well as very transparent when we need to do something on our end. I recommend him to anyone in the are

I can honestly say that Zach is a very impressive individual. I have worked with him as a close…read moreassociate. He is a hard worker, knowledgable, and has tremendous integrity. I am pleased to give him my highest recommendation.

They do a wonderful job each and every week...rain or shine, they manage my pool and the chemicals…read more Thanks!

Excellent service, my pool looks beautiful. They always arrive on time, do what they are here to…read moredo. I feel as if I can trust this pool service company

Clinton does an excellent work, he is generous and knows what he's doing great workerread more

Reliability, Knowledge, People skills: F…read morePersonality:Oddball, Hothead. M.O.:Get in and out asap. Bill Customer. Clinton, the owner operator, has serviced our pool for only two months. In just this short span of time I can tell you this is not someone you can rely on to properly maintain your pool or hot tub, nor is he someone you should feel comfortable with on your property. An oddball at best and at worst a total hothead. FYI, if you attempt to speak to Clinton of your concerns regarding any issues with his service be prepared, he will more than likely freakout and totally blowup on you. His explosive temperament is very concerning. While he may have some positive reviews I have to say, there's surely people who have not posted due to intimidation. My husband is in law enforcement, i.e., I can write real reviews. Here's his deal. Beginning with the lighter side, he doesn't bother to text back. That is unless he is setting up an appointment to start service with you. Then he's on it. Moving on to service, I'll keep this brief with just one example (and the last straw) regarding poor service. If you need him to drain and clean your hot tub/jacuzzi there's a solid chance he will cheat you on the cleaning. Clinton only drained the tub then began to refill it. He didn't clean any of the scum stuck to the sides. When I asked him about this he said, "It will only get dirty again anyway." Wow, with that kind of logic why bother to clean at all in life? On a more severe side, it turns out he was filling our hot tub in a way that could entirely destroy the pump lines. By chance our spa salesman had come out and saw what was going on and stopped this before it was too late. So much for Clinton's self- aggrandizing proclamations on being the authority on pool and spas. When I -politely- spoke to Clinton about both issues, the lack of cleaning and very nearly destroying a year and a half new hot tub his response was to scream at me. According to him everyone hates me. With that he walked off the job. All I can say is it's no wonder this guy is relegated to cleaning pools for life. And that's saying if he is lucky enough to stay in business with those hysterionic antics. I mentioned an oddball side, well, you'll probably get a laugh out of this. Our hot tub is housed within a cabana. He told me we need to keep all the windows open (including in winter) because if kept shut the entire cabana will explode/combust due to spa chemicals being trapped. "People have been killed!", he informed me in a most authoritative voice. I figured he was just a goofball. After today's verbal attack it seems he has an inability to communicate on a professional level due to immaturity and anger issues. I'm glad we have audio/visual surveillance cameras all over our property. We will get around to posting Clinton's personal explosion at some point. You can witness it for yourselves. It'd be entertaining if it wasn't downright disturbing.

Always on time. Good cleaning every week. Very dependable. I like having a clean pool every week.read more

Worst pool service ever, Paid for service to watch the pool turn green…read more Paid a few years ago to have the entire pool brought up to perfect condition and now I am paying again. They will say whatever you want to hear while letting the pool look abandoned.

We've been with Polar Bear since 2020. Brian helped when I neglected the pool a little too long the…read morefirst spring (green to clean), and has kept it up ever since. His price is fair, he and his wife are friendly, and he does his best to convince our doubtful dog that they are friends (he brings her treats every visit, but she maintains he does not live here!). Brian is reliable and has helped me with a referral when I've had pool equipment needing bigger fixes. He lets me know when he'll be off or when something unusual needs my attention.

When we moved into our home about 2 years ago, the pool inspector told us how wonderful our pool…read morelooked and whoever did the servicing did a great job, so we kept him and couldn't be happier. Brian comes over with a smile every time and takes care of pool like it were his own. I would highly recommend his services.