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    Nevergreen Pools

    4.1 (43 reviews)
    Closed 8:00 am - 4:00 pm

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    I contacted Nevergreen Pools for a one-time pool cleaning, expecting a straightforward service. After dealing with the hassle of having them come out for an unrelated solar issue, they informed me they would need to return a week later for the actual cleaning. When they finally came to clean the pool, the results were disappointing. While I appreciated that they chemically balanced the pool, they clearly missed a few spots (see photos). Upon reaching out to the company, I was contacted by Robert, the service manager. His response was that the technician "brushed those spots vigorously and had little to no effect." His suggestion? That I clean it myself with a wire brush, risking damage to the pool. It was obvious they did not want to return to finish the job. Determined to resolve the issue, and because I wanted my pool clean, I used a handheld sponge pad (extremely soft) and easily removed the missed stains myself with little effort. I did this about 1 hour after the service. So, after paying $175 to "activate my solar," $149 for a temperature sensor, and $260 for the one-time cleaning, this is the service I received. I understand that everyone is busy these days, but it seems like some companies, especially pool companies, don't even complete the bare minimum tasks. They always appear to be in a rush to get to the next job as opposed to taking their time to complete quality work. I hardly expect perfection, but if this were my company I would find it unacceptable. Based on my experience, I would not recommend Nevergreen Pools and won't be using their services in the future.

    Nevergreen's the best.

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    Photo of Jenn C.
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    2 years ago

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    Kyle P.

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    9 days ago

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    Connor C.

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    9 months ago

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    Connor C.

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    8 months ago

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    Connor C.

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    1 year ago

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    Connor C.

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    1 year ago

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    Connor C.

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    10 months ago

    These guys were responsive, efficient and experienced. I am scheduled for repair within 3 days of contacting them.

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    Connor C.

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    9 months ago

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    Connor C.

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    1 year ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    1 year ago

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    Connor C.

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    3 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    Photo of Adam P.
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    2 years ago

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    Kyle P.

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    2 years ago

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    Kyle P.

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    5 years ago

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    2 years ago

    Nevergreen has been excellent. Their customer service is great, and my pool has never looked better!

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    Kyle P.

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    5 years ago

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    2 years ago

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    4 years ago

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    Kyle P.

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    4 years ago

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    Kyle P.

    Thanks, Lupita.

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    3 years ago

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    Kyle P.

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    6 years ago

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    4 years ago

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    Kyle P.

    Thanks for the kind words, Kayla. You guys are in good hands!

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    6 years ago

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    Kyle P.

    Thanks for the kind words.

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    6 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    Kyle P.

    Arturo, thanks for the review.

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    6 years ago

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    4 years ago

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    Connor C.

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    6 years ago

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    Kyle P.

    Mike, thanks for the kind words!

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    3 years ago

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    7 years ago

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    Kyle P.

    Thanks, Roy. A pool as nice as yours deserves to sparkle!

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    5 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Nevergreen Pools

    Review Highlights - Nevergreen Pools

     Our young kids always run out the door to pester and chat with Kyle when he arrives for our weekly service.

    Mentioned in 15 reviews

    Read more highlights

    Aladdin Pool Service

    Aladdin Pool Service

    (11 reviews)

    During the holidays my ancient pool pump finally quit on me. I called a couple pool service…read morecompanies but all were closed until after the new year. In a desperate attempt I checked Next Door for suggestions and came across Alladin Pool Services. Mark from Alladin promptly returned my call and scheduled a visit to confirm my suspicion. Shortly after he sent a technician to replace the old pump with a new variable speed pump. The install was quick and painless and they left my backyard clean. They also took the time to make sure I understood the features and operations of the new unit. Thank you Alladin!

    First of all, I want to make it clear that I never had a problem with Mark's employees in the five…read moreyears I used their company. The weekly pool service was always perfectly fine. So why am I giving the company one star? Because the owner tried to rip me off, and that's unforgivable. I asked Mark to have his guy take a look at my pool pump as it was making a noise that was getting worse. He said he'd come take a look himself. After coming out, he told me that my pump needed to be replaced and that the cost would be $2,950. That sounded rather pricey to me, so I started doing some research. It didn't take long to figure out that if I needed a new pump, I could get one, with installation, for about $1,800. But it gets better. Once I took the pump to an honest repair shop (Callen Pool Supply in Rancho, Scott is amazing!) it turned out the entire problem was a $25 seal that had worn out. The seal was replaced and the pump runs better than ever. At this point I called Mark once again to ask him if he was CERTAIN that my pump needed to be replaced. He said "yes, it does." I explained to him that I had repaired it for $25. He expressed ZERO remorse for trying to get me to give him $3K. None. He had the nerve to act like he had done nothing wrong at all. Needless to say that at that point I informed him I would no longer be needing his services. In addition, he also had the nerve to bill me $150 for coming out here and opening up the pump. Steer clear of this guy. He's also not capable of/unwilling to set up an auto pay. Wants me to hand over a check every month like it's 1995. There are so many better choices out there. My new guy actually charges less, and knows how auto pay works. Crazy.

    Matthews Pool Service

    Matthews Pool Service

    (23 reviews)

    I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

    Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

    American River Pool Service & Repair - Time for a new filter.

    American River Pool Service & Repair

    (38 reviews)

    I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

    A lot of great reviews here so I was encouraged. I reached out to Ray to ask questions about the…read moreservices he performs. My take after our brief conversation is that he has enough business right now and is picky about new business. He told in a pretty quick manner on the phone that he wasn't interested in servicing my pool when I told him I have a Caretaker floor sweep system and don't have a "traditional" pool sweep. And my request was just for chemical service, cleaning skimmer and pump basket, and semi annual filter cleaning and was NOT for pool vacuuming or netting service. I'm still taken back at how quickly the conversation ended with a "I"m not interested." Wow. As a long time pool owner this is something I've never experienced before when calling to get pool service quotes.

    Nevergreen Pools - poolservice - Updated May 2026

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