Great experience at best buy. Had the gift cards I was looking for and was looking for another…read morebirthday present. I have had good experiences getting new phones and am planning on getting another one. Service is great in the phone area. Value is better than my employee discount.

6/11/26- After doing…read morea lot of research I finally decided to purchase the Ninja AutoBarista Pro.. Purchased my Ninja Auto Barista from Best Buy today. The store had the machine in stock, and I appreciated that an associate brought it out to my car for me. The reason for 4 stars instead of 5 is that there wasn't a display model available to see before purchasing, and the customer service was fairly average. Overall, a smooth transaction and I'm looking forward to using my new Ninja.

My son and I came here for an open box sale on Playstation 5! Richard the Verizon sales man helped…read moremy son with the sale! Then Richard helped me with the problems i have been having with my Verizon Samsung phone! Store looked nice and everyone was kind and helpful!

Horrible service, only 1 check out lane so if you are buying a non drop item and just in the store…read morefor a simple purchase you still have to stand in the line.

There is a reason this place has such a great overall rating. My boyfriend recently purchased a…read morecomputer here and had such great things to say about it.... So, When I was looking to get laptops for my kids he pointed me here. I had so many questions and so little time and was so not knowledgeable. Their expert gave me info I needed straight on, and advice and even recommendations of what to buy, even if it wasn't through them. What a great place. Trust this local business y'all!

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

Was somewhat clueless as to what to get my boyfriend when it came to PlayStation console games. I…read moregave them a call to ask if they would help me. Friendly over the phone customer service. And even better in person! They asked me about him. The games he already had. The shopping experience went very well! And I was very happy to spend my money there.

WHO CLOSES DOWN THE STORE FOR 30 MINUTES for a lunch SENDING AWAY 5 paying customers!! horrible…read moreplace & crew. unprofessional. please have management fix this problem

They advertise that if you switch to them you can get a free phone and a good rate. So I decided to…read moreswitch. It took 2 hours to get my account setup. In the end I didn't get a free phone nor did they give me a decent monthly rate. T-Mobile is a joke. Now, rather than pay $40 a month I am paying $95 a month.

We went to the T-Mobile location on McCarran Friday night. The customer service couldn't have been…read morebetter. The two guys that were working promptly helped us get a new glass screensaver for one of our iPhones. They were jovial and courteous, and very nice to deal with. Kudos for their excellent customer service skills.

Aa of late, the customer service team at this Northwest Reno Home Depot are exceptional. Always…read moreprofessional, polite and most helpful. I have ordered items to be shipped to the store over the last few years and always get the information I need when I contact a staff member. If anything is wrong with the order the fix it immediately. i have worked with several Home Depots over the years and none compare to the level of service I received from this Northwest Reno location. All of service staff lately are worthy of 5 stars. The store has a great selection of stock, the facility is mostly clean & the parking is plentiful. Prices are moderate but still a good value with dependable quality.

If I could leave Zero stars I would. I have kept quiet about the lack of human contact in this…read morestore since they can only seem to utilize self check out while having 3 capable employees in the self check out area. But today sent me over the edge. While checking out I rang up an item that was supposed to be 50% off. It rang up full price. When I let the cashier know a woman came up, dressed in brown pants and shirt with a short brown bob haircut and stated I would need to go back and take a picture of the sign. Um, excuse me, I am not the one on the payroll. Why do I As a paying customer need to go do your job? I am not the one who didn't fix the sku. I asked why it was my job to go get the price but was ignored. So I asked the kid in a uniform to take it off. Still mad I went to customer service and asked what her name was and asked why it was ok for her to have the customer do their jobs. He stated because she is the only one up there and can't leave. Um, no, there was 2 people up there in uniform and currently she standing right here at them end of the counter. (Before she got to the customer service counter she rung her stuff up) The man at the customer service said it wasn't their job. So, tell me home depot... what do you pay yor employees to do if not help the customers? I want answers as to why I was treated so disrespectful and in front of other customers. I want to know what you are going to do to get my business back. I want to know when you are going to realize this is not an isolated instance and you company is giving piss poor service. May I remind you of Ace, Lowe's, tractor supplies give full service to their customers and have not removed the human experience. Also, you might want to let your employees know even though they are behind partitions in customer service the customer came back in to go take that picture they couldn't do and heard what they said. Someone needs to respond to me.

Not the worst computer company but you pay for what you get. Was cheap and there service and…read moreknowledge base was the same. Alex was nice. Not the Moondog from the 90s that was by olive garden.

Computer service, repair, and software troubleshooting is awesome; I don't trust my computers with…read moreany other techs! And twice I've come in for little glitches and they've helped me for free, being welcoming and teaching me some great stuff. With computer issues, don't pass go, head straight to their shop. Conveniently located, and ample parking, to boot!

10/30 Needed to…read moreupgrade my phone so I came in about 1pm. I was immediately greeted by Nataly who helped me . She was very helpful, listened to what I wanted and what I needed to do with my current phone and plan . She explained everything perfectly and got me in and out pretty quickly. Think it took an hr just because I went over everything and then choosing a phone best for my needs. Great service and pleasant experience. Enjoy !!!!

The store was clean and orderly. There were a lot of customers but I was helped right away. David…read morewas courteous and professional. He fixed the problem that I was having with my phone. I always have had good service here. I recommend this store for anyone with cellular needs.

The new printers here make it really easy to print documents from your phone…read more We don't have a printer at home and the value of printing here is great for us. The manager was friendly and patient when we had to change the item last minute. I've bin using this staple for years and it feels like it's the best /easiest to access the copy center than previously.

Wendi should work on her customer service skills. I was very nice, but left in a bad mood because…read moreof how she treated me. I also stood there in front of her for a few minutes before she even acknowledged me.

Lady tech was very helpful, quick and thorough fixing my iPhone 11 Pro Max screen. It was completed…read morequickly and at an affordable price. Highly recommend this place :)

Android cud not charge anymore. Any charging cable wud never work. Reno iPhone Repair cleaned out…read morecharging port and tested it. All better ! 30seconds. No charge. Simply asked me to submit a review. GREAT REPAIR SHOP !!!