It didn't take me long to go from having an eye exam to walking out with no line bifocals. The…read moreglasses I chose were almost the same shape as the last pair I chose at a pricey place connected to an optometrist, at a cost of $900.00. The Success glasses were less than $200.00. The lenses work so much better for me. Other place had the reading part so far down that I had to tip my head way back to use a computer. Can't do that due to metal rods in my neck. Success did not pressure me to get extras on the lenses. You know, coatings and such. They just gave me the time to consider what I wanted or needed. Because of the quality of workmanship I will be returning here. From the very first person that I dealt with at the optometrists to the last person when the glasses were fitted I was treated with friendly, patient, knowledgeable and great natured people, all earning 5 stars. My only wish is that their prescription sunglasses were available in darker coatings. But that appears to be everywhere. One thing I wanted to include and it slipped my mind was that I had stopped into the other place once to get a copy of my prescription. I was treated with suspicion bordering on rudeness and they demanded to know why I needed it before they would hand it over. At Success my prescription was included in my paperwork.

It was quick, next day I got my glasses. The lady waiting on me was courteous and professional.read more

Got the very best prescription for my progressive lenses than I've had in years from Dr. Heinemann…read more Great glasses, I'm VERY pleased!!

From the owner: Our office focuses on eye health. Comprehensive eye exams, glaucoma test, refraction, contact lens…read morefitting, contact lens trials and ordering. We're next door to Success Vision Express so you wont need to go far to get the best fitting eyewear for your lifestyle.

Dr McDonald is one of the best eye doctors Ive had! From the front desk girls to him and to the…read moregirls who help you get the glasses you need are all outstanding ! I give them a 10+!! Quit wasting your time trying to find a good place to go and go see them ! You will thank me later !!

Zero star, not one star!!…read more We used but for whole family(4 of use glasses), but we stopped to go after they broke my glasses and just saying bunch excuses. I took just adjusting, I never asked replacement, they broke my glasses(frame) and hiding then used super glue, but my daughter saw it. I said you broke my glasses, then they saying" your glasses is more than a year, we can't replacement" etc. I never asked replacement, I asked adjustment, that's all. Then, your glasses was wiggling, etc. That's all lies!! They broke my glasses and super glue and bunch excuses(lies)!

Concerning Experience and Pressure for Unnecessary Surgery…read more I had a two‑hour exam here in December 2025, and the experience left me very uneasy. Despite having a large office, there were no ophthalmologists on site. After the exam, I was told I had "severe" nuclear cataracts and needed to have both lenses removed urgently -- before Christmas -- and that I would have to travel to Little Rock because they had no ophthalmologists locally. I was also told LASIK wouldn't work and that the surgery was invasive, which added to the pressure. The urgency they pushed did not feel right, so I requested my records and sought a second opinion. They initially refused to send my records to the ophthalmologist in my own town, and the doctor there had to call them himself to get them. My second exam (also two hours) showed something very different: only mild cataracts that are completely normal for my age, excellent eyesight, and absolutely no need for surgery. The ophthalmologist told me, "If it isn't broken, we're not going to fix it." Based on my experience, I felt pressured toward an unnecessary and invasive procedure. I encourage anyone who receives an alarming diagnosis here to get a second opinion.

Never had my eyes check so decided to give this place a new 1st time visit, but been on hold for 9…read moreminutes just to talk to somebody, The website says customer service is what they strive for. That is a lie right off the bat, I will know find somebody else to schedule an appt with. How sad

Super friendly staff and doctors. Very good service and doctors are very knowledgeable.read more

I see Dr. Mike. He is very thorough. He listens and explains any concerns I may have. The…read moreassistants that he has are always very nice and I feel very comfortable with them. I have also ordered glasses and have each pair have been fine. I do lower to higher priced frames. I wish they had a few more lower to choose from though. I have been going to him since I moved to Hot Springs Village in 2019.

The staff are super great, as is the eye doctor; BUT the quality is definitely lacking with the…read morefinished product.

Just got polarized sunglasses online and they were delivered in just a couple of days.read more

This practice is amazing!!! The doctor specializes neuro optometry and has a team geared around…read morevision therapy. There's many different testing equipment and the experience was so amazing I drive our family from Tennessee to see Dr. Webb and her amazing staff. The Ainsworth's

After an appointment I'd been to, at which I'd asked her assistant to please stop pulling on my…read moreeyelashes to help get a contac lens on, as I'm driving away, she calls me and starts yelling at me about how I treated her assistant. She continued yelling for a couple of minutes. I'm wondering what I did. I couldn't believe my ears. I did go back to get my contacs, but I have never darkened her door again. This woman is CrAzY.

By far the best eye doctor I have ever been to!!! The entire staff is friendly and extremely…read morehelpful. The prices on frames were much lower than I anticipated, and the selection is quality. And I love the character of the store.