Unfortunately, as much as I love Eric, I have to update my review here. As I mentioned before, these guys are not the most punctual. 10, 15, even 20 minutes late here and there is generally okay with me, no worries. It's annoying, but whatever. I scheduled a 11:30am appointment several days in advance (wanted 11:00, but said 11:30 would work). At noon I had to text and ask what was up. Said they were on the way. By 12:30 I absolutely had to reschedule, I had another appointment. Maybe its just the lawyer in me, but I just don't understand how you can run a business without being punctual. On what earth is it okay to show up an hour or more after an appointment, with no warning, heads up or anything! Especially when I always tip so generously and am a repeated customer Like, what if I had a party planned and people were coming over at a certain time? I mean shit, then I'd actually have to clean myself (ha, ha..)! That's generally the only reason I get these guys, but luckily that wasn't the case this time. Anyway, this combined with the fact they're generally late pushed me to write an update. Eric obviously felt really bad about it and was texting me lots apologizing afterwards, and I'll probably still go to them again because they're great and are very reasonable, but man. Not cool. read more

This is the most unprofessional house cleaning company. The owner is not responsive, does not pick up your calls and cancels last minute. I scheduled a cleaning for this Thursday at 9 AM which was confirmed a week ago. On the day, nobody arrived, I called several times and left messages, no response. Later in the day I get a message that "he was sick, can we reschedule for tomorrow". I agreed, and he picked the time for 9 AM Friday (which is today). In the morning I get a message saying he wants to reschedule for 10:15 to which I agreed. Around 9:30 I get another message saying "found another people, thank you!" I cannot fathom how someone so irresponsible is still in business. read more

Eric was referred to me by one of my coworkers. I was really looking for someone that not only does a great job but is also trustworthy. I feel so relieved that I found that in Eric and his team. They always do an excellent job and are pretty quick. My apartment is pretty small and they make sure that every corner is clean. He's also extremely nice! I have them come at least once a month. Highly recommend! read more

Excellent work for an excellent price. Moving out of a 1 bed/ 1 bath apartment after about 1.5 years, and Ramirez helped get us our full deposit back! It was about $80 for our 700 square foot apartment. Subtract 1 star as they forgot the originally scheduled date and time, and we had to take time off work to get the cleaning done before move out day. read more

This guys really do a excellent job! They clean even under the furniture, they pay attention in details. You really gonna know that they were in your house! The before and after it's unbelievable! Also, everyone is super polite and friendly! Thanks guys!!! read more

Eric and his crew did an excellent job! Very efficient and professional. I contacted them for a move-in cleaning job and everything went smoothly. I will definitely consider them for any future job I need. Thanks, Eric! read more

YOU'VE BEEN WARNED - DO NOT USE THIS COMPANY. This company is the absolute worse...they falsely advertise their services. They represent themselves as sending a team of people to your home. I booked an appointment with them and they send 1 pregnant lady (who was nice) to deep clean my entire 3 level townhome. If I wouldn't have been pressed for a quick cleaning, I would have sent her home! She didn't do a spectacular job but in fairness, she did the best she could. I ended up cleaning up behind her....streaks were everywhere. read more

The cleaning work was fantastic. They spent a good amount of time to clean very corner of the house, and they focused a lot on details. After the job was done, the house looks shiny again. They were flexible and friendly and charge was very reasonable. I will use them again as my routine cleaning service provider and highly recommend to everyone whose is looking for house cleaning service. read more

Eric and his team are the best! I contacted them and Eric responded right away. They arrived as they said and did an awesome job cleaning my house. The minute I walked into my house it looked and felt impeccable. I will definitely hire them for my regular house cleaning. Very nice and very professional. Loved them! read more

They were professional and cleaned my house from top to bottom in 2 hours! Including my big windows! Very nice and courteous. Cleaned behind our couches and furniture. Under the bed and in the closets to. Great service! We will be using them all the time! read more

TL;DR? Be cautious of hiring. "Cleaners" showed up 11hrs late to the job and didn't do all of the work that was quoted/agreed to. Maybe it was a fluke and they were having an off day, but maybe not... I would not recommend or refer. Decided to hire Ramirez house cleaning because he came in with the lowest bid and has good Yelp reviews. I spoke with Eric(?) over the phone prior to scheduling and confirmed the cleaning was to include appliances, window sill & tracts, ceiling fans, baseboards, blinds, inside/outside of cupboards & drawers, etc.. He confirmed that all that was included as this was a DEEP CLEANING. The price he quoted me was $200 for my 1300 sq ft condo. My move out/deep cleaning was scheduled for 7:30am on Wednesday, 3/7/18. I texted at 6:30am to confirm my appointment because the one negative thing I read about this company in the reviews was that they're not very punctual. Eric confirmed he was still coming but would closer to 8am... so far, no problem. 8am rolls around and Eric shows up alone and, after walking through the house, tells my husband he'll be back with his crew at 1pm to do the cleaning. We're not thrilled by this change in plans but the cleaning needs to be done so we go along with it. A little after 12pm I get a text saying we're being pushed back again and the cleaners will now arrive at 2:30pm. At 2:22pm I get a text saying that they are stuck on a job but not to worry, they are still coming to clean my place next. Eric asks if I can just leave the door unlocked for them. Ummm, what? Not an ideal scenario but the place was vacant and, like I said before, the cleaning needed to get done so I agreed. Three hours later I've heard nothing else so I text to ask if they've made it to my place yet. They had not but were "on the way". They arrive to my place sometime between 6:15-6:30pm. Yep, 11 hours late. At 8pm I text to ask if how things are going and if I should head over to pay them and lock up. No response. I go ahead and go over anyway and find all the lights on, cleaning supplies throughout the house (implying that cleaning is underway) but there was no one there. I think to myself that maybe they left to grab dinner so I go run a couple errands and come back 30-40 minutes later. There is still no one there and the house looks just as it did before. I text Eric to let him know that I came by and saw that maybe they had left for the day. Told him I turned out the lights but left the door unlocked so that they could go back and finish first thing the next morning. He responds at 9:30pm(!!) to say that he's going back "right now" to finish and apologizes saying that he didn't have a crew helping him that day. (this is the first mention of being short staffed) I show up the next day to find that somethings were only half done while others weren't done at all. In the kitchen, about 1/2 of the cupboards were wiped out while the rest weren't. The oven, not touched at all. There were dust bunnies still around the edges of the carpet in the master bedroom. On the windows you could see where the tracts were cleaned with the window closed but they didn't open the window to clean the tracts the rest of the way. I could go on but I think you get the idea that all of the work that was quoted and agreed to was not done. When I texted Eric to let him know that I was disappointed in the job that was done his reply was "Well your house was dirty". Ummm... Yeah, no shit. If the house was clean I wouldn't be hiring a house cleaner. And, for the record, while the house was "dirty", it wasn't unreasonably dirty. It would've definitely been too much for 1 person to do within 2-3 hours but if he had had the crew he was supposed to it would've been fine. I understand that he was short staffed (supposedly) and, therefore, I was happy to pay him for the work that was done but I didn't appreciate that he got defensive when I expressed my disappointment. Considering his tardiness and the lack of completeness of the job he should've apologized and offered a discount instead of being defensive and rude/insulting. read more