Coastal went above and beyond servicing my CR-V. I was told when replacing wheel bearings left and…read moreright sides had to be done. Coastal said that wasn't correct and I could replace just the bearings that had gone bad. They could have sold me more than I actually needed and I wouldn't have known the difference. Very honest. Highly recommend.

Best repair shop ever, I had commented on their page before but I forgot to put it up on Yelp so I…read morewanted to yelp it out that John and red are the best.

I'd like to tell you about a remarkable garage. A true hidden secret from the past where…read moreprofessionalism, loyalty to the customer, and pride in their work abounds. I went in for an oil change with 3 sensors on. When I 1st walked in, the Mechanic said I was really lucky, and that he was the best guy in town to look at my car, because he had been the Service Foreman at Honda for the past 15yrs. David Cochran is the new Co-Owner at Austin's Tire & Auto, so I knew my 2014 Honda Pilot was in good hands. While waiting, I thoroughly enjoyed hanging out with Tristan and John, but I knew I was in trouble when David came and sat down beside me. He patiently listened to all my concerns about whether or not to invest the $5000 in my car, and he thoughtfully weighed in on all my options. He said it would cost $1500 more if I had gone to the dealership because he had lower overhead. The parts were in, and David said he'd try and have it done by the end of the following day. My boyfriend thought it would take longer, as they had to remove the engine for the repair. David went to the shop at 4 am to make sure my vehicle would be ready when he said it was. They quoted me $5000 and the total came in below the quote and on time in less than 32 hrs. With Austin's Tire & Auto, I've finally found the local equivalent to Hearne's Automotive in Raleigh, who I've continued to do business with since leaving Raleigh 11 years ago. I feel very lucky to have found David and the incredible crew at Austin's. All the mechanics at Austin's are motorheads. They live for cars. Their hobby when they get off work is hot rods. It's their life. They live it. It's like a musician or a painter, it's their art. The Silver Lining - David had a badass rat rod out front, so I got to take some cool photos that put a huge smile on my face.

I could not be more pleased with a tire repair shop. The owner Ronnie, himself, answered the phone…read moreand with great enthusiasm said bring in your tire and we'll get it fixed right away. And that's exactly what happened his brother-in-law Glenn was the technician allowed me in the shop to watch I found along with Glenn the screw that had punctured the tire in a campground that had been a victim of hurricane Michael. We remove the screw patch the tire with a super patch. Rebalanced it and away we went all at a very reasonable price I can't say enough about Ronnie's shop. Highly recommend.

Stick VW on it and your going to pay 3 x more than, any other place, back in the day you would have…read moreto be specialized not so much any more I shudders you keep looking and find quality workmanship without the VW as a prefix to save money!

This is the premier shop in the area for Mini Coopers and European cars. We have brought our Mini…read moreCooper here when we have had any trouble and every time they do a great job for a reasonable price. They have great customer service and will order an Uber for you if needed.

Recommended by a female friend. Cleanest and neatest tire…read moreshop I've ever been in. Took me right away. Did the service quick and efficiently.

Only came in for a state inspection this time but we've been here for other services too. I called…read moreand was able to get an appointment for the next day. I waited in their nice waiting area (amazing plants and comfy seats) and it took the exact amount of time he said it would. The staff are always friendly and gave me recommendations that were under my car's warranty which was helpful. The best part was I got to chill with Frank the dog while I waited!

10/10 experience! Customer service is truly top notch. They were welcoming, explained everything…read moreclearly, and took great care of my car. New location is amazing. I will not go anywhere else for service. They treated my parents with such care for many years and continue to impress me with their honesty. Thank you PAS. I'll be back!

Been coming to Chris for years now great service, he has serviced every auto I've owned MB,…read moreBMW,Volvo and Land Rover.

Everybody in this place is so nice even when they were texting me! When I pulled up and came in…read morethey were all just so kind. I just felt at home. It feels so good to have a new car family! I went in to get my air conditioning fixed and the price is so reasonable. I was so excited!! It's nice to be around people who have a shared love for mustangs. And they were very helpful with suggestions of some upcoming incidents that I may need to pay attention to. They have a very cozy waiting area as well. I felt 100% confident that everybody in there knew what they were doing. They did it quickly and they are not ego pricing.

Have been taking my bmw here for a few years, now under new ownership and management I have had two…read morehorrific experiences with them. I took my bmw in with a coolant leak, after 2,500 dollar repair bill, in which I caught them charging me for additional parts beyond the ones needed for the repair, im still having ti add a gallon of coolant to my car daily. After picking up the car I left them with my truck with engine light on for repair, paid them over 5,000 dollars for lifters and can job, only to drive 39 miles and new engine warning appeared, they refused to do anything or do any further work to vehicle. I will never recommend this shop, even ti someone I truly dislike. PLEASE STAY AWAY, ​

Don't trust these people. Recently we brought our car here for emissions testing and a safety…read moreinspection. We were told our car failed the inspection due to tires and steering mechanism. Besides new tires they said we needed ball joints, struts, tie rods, sway bar links, bushings, trailing arms. We left without doing the work since our car ran fine. We brought it to another garage for tires which we did need and asked for them to inspect steering. They did not see anything wrong with any of the other recommended repairs and said we were scammed. Just to be sure we brought the car to our local Chevy dealer and gave them the list from Duke's. We were told that there's absolutely nothing wrong with our car! Beware if they fail your safety inspection and want to do repairs.

In addition to his remarkable speed, James's shop is a model of organization and efficiency. From…read morestreamlined appointment scheduling to prompt service, every aspect of the customer experience is optimized for maximum efficiency.

Rackley's is shady. I called Rackley's on a Monday to schedule a time to drop my car off and was…read moretold to bring it in Wednesday morning. I dropped my car off Wednesday morning and was told "we can't get to it today but we'll call you tomorrow". I left Rackley's with instructions to let me know the cost and nature of repairs before performing any work and was assured that this would happen(it didn't). I get a call later from Zach to ask why my car is there(again) and am told(again) that they'll call me and let me know what they find. After hearing nothing for three days I call Rackley's on a Saturday to find out what's going on with my car and am told they finished the work(!) and that someone will totally call me Monday morning when it's ready to be picked up. Of course, Rackley's fails to call Monday morning so I give them a ring a couple hours before they close and they tell me my car still needs work(?) and that after Zach checks on something they'll call me right back. Rackley's never calls back and I have to call them, yet again, and tell them to stop whatever they're doing and that I'm on my way to pick up my car. I'm floored by the lack of communication and professionalism from Rackley's and despite living within walking distance will never use them again.

DO NOT bring your car to Rackley's. I brought my car there and they charged $2,500 to fix it. Two…read moreweeks later it died on the highway in the middle of the road. Had to pay to tow it back there, they charged me another $800 for "a different" reason. Literally have had it for 5 days and it breaks down again. Paid for another tow and they are telling me it is going to be $1,500 for yet "a different" reason. There is no way. They are rude and absolutely awful to deal with. My car has broke down 3 different times with my three kids in the car and I am out over $3,000 for nothing.