It might still be early to tell if their fix was the only one I needed since I have been on travel…read moresince the one day of driving but... these guys were awesome! They came in clutch as I was panicking during the holiday weekend with a car that wouldn't start consistently even though it's newer and regularly serviced at the dealership. All getting worse as I was preparing for the return drive from MA to VA in Thanksgiving traffic. I thought for sure we were doomed to get stuck in the middle of nowhere with a dead car. Dealerships were slim staffed so no one could help but one suggested checking out a quicklane service and I'm glad they did. We popped over to this one as the closest one. As we arrive, I started wondering if it was the best option and saw they had 2.5 stars on yelp. Definitely had concerns but we decided to try and I'm glad we did. I had my partner run in so I could keep the car on in case they couldn't help and they came out to the car with him to see what was wrong. We were then asked to pull up after they decided they could help us and had a clear action plan. They worked quickly and together to juggle the existing customers with us and set us up to test our battery and promptly told us we definitely needed a new battery and not an alternator. Thank the holiday turkeys! These guys were patient in answering my questions as I wanted to understand my options and what things meant and assuring us they would help jump us if they couldn't fix the issue and the car wouldn't restart. The battery cost seemed comparable to other online costs so at least we were not getting ripped off as far as I could tell (not very far tbh). The whole process probably took less than 30min or even 20min. We were back on the road shortly after and my cat was starting back up as normal at the next rest stop. Anyways, I'll still take my car into confirm nothing else is going on but I think they fixed it and were really friendly about it. I know the other reviews were not great but my recent experience is definitely 5 stars for these guys. Thanks for saving us!

Please just take your car to a real garage or the dealership where they actually know what they're…read moredoing. I went in for an oil change and two weeks later I was leaking oil because they over torqued my oil plug and cracked the oil pan. Paying the dealership a bit more will save you money in the long run, trust me.

I recently put a 5 star review with this place because at first they were great. I have a bit of an…read moreolder car and they were really helpful on the first repair, but then when I was talking about fixing other stuff on the car they became very dismissive and patronizing and told me "it's an old car, it's gonna make noises" which is true to a point but the problems i was looking to get fixed are safety related and affect how the car operates and they're still brushing me off and now won't reply at all. These people act nice but the level of laziness and incompetence here is astronomical. Do yourself a favor and take the car somewhere THATS NOT HERE and that actually cares about your car AND your opinion. STAY AWAY!

So I've been coming here for an oil changes since Groupon introduced me to them…read more Never had any issues and even when I dropped in I could still wait and get an oil change. But today is my first time here since Joe stopped working the back desk and I'm here for my 12pm appointment for an oil change. I've been waiting 66 minutes now and would have probably had to wait longer if I hadn't complained. They didn't even know my car was pulled in waiting to have it's oil changed. I think Joe needs to come back to running this place from the back dea

Honest A + work , mechanics the very best. Nicest people. Honest. Was recommended and my family…read morethey feel the same way about Triangle.

I used to bring my car here regularly, but had a pretty negative experience the last time. The…read moreshield under my car was not properly screwed back on after my oil change and it fell off while I was driving home. It got lodged under my car, making it mangled and not able to be reattached. Additionally, I've received feedback that the work done on my front brakes is poor quality.

We have brought 2 of our cars here, each time I've been happy with the outcome. Had an issue on the…read moresecond time Josh and the men took the car back in gave me some not so good of news, and took care of it.. good luck finding another business like that. Thank you mechanic's direct

Not all that impressed. Maybe you'll do better at this shop with a racecar. If you've got an old…read morebeater, go somewhere else. I came to the shop for alignment, an exhaust quote, and maybe smoothing the front rotors. Came out with half an alignment, an exhaust quote, new brake fluid, and other brake work to save up for. The Good: Very friendly, approachable sales and mechanical staff. Lots of show cars and happy customers on display. Reasonable with cost of work and parts. Called me back like they said they would. Clean shop, looks comforting. They did find a brake fluid leak I missed, and didn't give me a hard time about doing that work myself. The Meh: I paid for 4w alignment only to find they just adjusted the front/rear toe. No other shop had trouble with front camber, but this one said it "can't be adjusted on this car". No call to say that, and evasive about whether they tried and lost to rust -- or if they just didn't know it was adjustable. But that's what I paid them for... I guess they also inspected my air filter, because I found it wasn't closed all the way. A sudden extra roaring sound when I left should have been hard to miss. Verdict: My car is 18 years old, and though it looks its age I love it. But I hoped for more than I got from this shop.

I was traveling through the area on Christmas Eve and had an automotive issue. Ibrahima and the…read moreteam gave me immediate help and insured my vehicle was safe to travel. I am grateful ... they gave me a honest assessment of my cars problem and ensured I was safe driving to my destination. Thanks ... Debbie

Owners are very nice people / but service sucks had my truck over month never answer pf u have…read moredrive there after month I was told th

I found Corey on FB marketplace looking for some maintenance on my 2015 KIA Sorrento. I called him…read morequite early on a Tuesday morning and he was promptly at my house and ready to work at 10:50 am for our agreed meeting time of 11 am. He worked on my car across the street from my home in a parking lot because I do not have a driveway at my apartment. I needed brakes all around, oil change and some a/c work. The price was decent and much less than I would have spent anywhere else. Corey is a younger guy but is eager to work and build his business, he is polite, professional and knows what he is doing. He did a great job and really impressed me. I will definitely use his services again and recommend him to anyone needing auto-work. Joe - Lowell, MA

From the owner: Robinson's Mobile Mechanic services. The more Convenient way…read more • 5 Year Mechanic • Kia Certified • Experience most with: - Honda - Toyota - Kia - Nissan From Your basic oil change and tune up to suspension work and more! Call or email at 978-382-3273 Robinsonsmobilemechanic@gmail.com

It goes without saying that having a good mechanic is worth its weight in gold…read more Silvio (owner) has his own family (son) addressing with care, quick, warm and professional expertise. When the whole team is in precision, trust becomes intricately clear in deepening a friendship. We are 'Lowell Auto Service & Sales teams' number one fans. Like the New England Patriots, we have a winner in Quarterback Silvio!! Thank you God!

Great owners very professional. staff very thorough in checking your vehicle until recently I…read moreguess the guy at the front desk was too busy on his headset the whole time to care what the customer saying. I go in for an oil change I tell him my car was leaking fluid might be oil. The guy changes the oil tells me there's no problem so I leave. Come to find out the transmission fluid was mixing with the oil the oil was out of the car by time I was down the block in the car was overheating. the radiator and heater hose was loose. How do you not notice the oil and the transmission fluid is mixing together. Get that guy out of there he's not paying attention to the car or the customer.

Well... There goes one star. The quote I received from them…read moreis higher than the Mazda dealer's quote (using genuine Mazda parts, in stock too)! Plus, it turns out that Pep Boys' hourly rate is higher than the Mazda dealer's! Go figure... So, nope... Not getting my car repaired there this time... Might go back for an oil change next year if and only if a 30% off coupon is available.

STILL having issues with my tire that they replaced. This is insane! Has this happened to anyone…read moreelse!!?? I just had to pull over because I thought I had a. Flat. Nope just the grinding noise since pep boys put a replacement tire on!