I recently put a 5 star review with this place because at first they were great. I have a bit of an older car and they were really helpful on the first repair, but then when I was talking about fixing other stuff on the car they became very dismissive and patronizing and told me "it's an old car, it's gonna make noises" which is true to a point but the problems i was looking to get fixed are safety related and affect how the car operates and they're still brushing me off and now won't reply at all. These people act nice but the level of laziness and incompetence here is astronomical. Do yourself a favor and take the car somewhere THATS NOT HERE and that actually cares about your car AND your opinion. STAY AWAY! read more

So I've been coming here for an oil changes since Groupon introduced me to them. Never had any issues and even when I dropped in I could still wait and get an oil change. But today is my first time here since Joe stopped working the back desk and I'm here for my 12pm appointment for an oil change. I've been waiting 66 minutes now and would have probably had to wait longer if I hadn't complained. They didn't even know my car was pulled in waiting to have it's oil changed. I think Joe needs to come back to running this place from the back dea read more

Been going to Doc auto for years, recommended by my sister, but the last couple of times I went was an awful experience including my car getting hit the last time which left scrapes and a dent in my rear quarter. The prior time was terrible service from making the appointment to the leaving with the same issue they were supposed to fix. My sister just had a nightmare with them doing her brakes. Would not recommend and we will not be going back! read more

I brought my car here because someone I knew said they "heard" dr auto provides good services in the area. I needed a new axel, it was very expensive, cost me over $1200. Just to find out the cracked the housing while installing the new axel, and tried to "mickey mouse" it by temporary welding it. My car broke down in the middle of the highway, at 5am!! I contacted Dr Auto, and brought the car in. Mind you, this is within a 2 month span. Brought the car in, and they tried to charge me another $1800.00! For what? something that they could've fixed the first time around! I picked up my car a week later, as soon as I opened the car door, it was a MESS! My emergency brakes were stuck, wires were left hanging from under the drivers side. 2 freaking cigarette butt was on the passenger seat! I don't even smoke!!!! It was the most unprofessional service I've ever gotten! joe, do better! read more

The team at Doctor Auto are awesome. Brought my car in for an inspection and some repairs. They gave a detailed report of my vehicle with pictures of everything suggesting what work needed to be done. Nothing is ever pushed on to you unlike many other auto repair shops. The transparency and customer service here is outstanding. We will be bringing our cars here as long as we live in the area. read more

They provide thorough Pre-purchase Inspections. Professional, and able to answer specific questions for making an informed decision prior to your vehicle purchase. Well worth the time and modest fee to have them take a look. read more

Came here through a groupon to get coolant changed. I am thoroughly impressed! The thing that blew my mind was their courtesy check. They had an app where they sent pictures of various areas in the car and a description of their courtesy checks and status/condition of the area (all mine passed since my car was newer). I can tell the owner takes pride in his work and shop and thoroughly instills that through the training of his team. Great work! Will be back again for other work as needed. read more

Dropped my car off three days prior. Was told it would be done. When I went there, they could not care less. So dismissive as if I was bothering them! They said they didn't even look thoroughly , but could give me an estimate. I asked them if they checked certain things. The answer was "I think so!" They send me to a man that works the desk that IS NOT a mechanic and he gave me an estimate of over $1000! Well, I got it done for $50 elsewhere ! They went downhill!! read more

Doctor Auto is a great place to bring your car for service. Joe does an amazing job, he really takes the time to explain to you what's wrong w/ your vehicle and gives you options on what you can do to fix it. What really stuck out to me is unlike other small repair shops, these guys embrace technology! You get a comprehensive vehicle report that is texted to you with pictures of your vehicle, not a stock photo, along with recommendations to keep your car running smoothly. They also threw in a 3 year warranty on my repairs which was great peace of mind. Not sure if this is a standard Doctor Auto thing or if it was based on the work I had done, but most shops don't even mention any of that stuff. Give these guys a try, you won't be disappointed! read more

I am super disappointed ! I have taken my car to Joe and the others for years and always thought they were fair. I took my car there and it was there for two days and when I went in to ask when they thought it could be done, they said they checked some things out (btw, very miserable and barely listening to me), but didn't have time to do it. I was promised it would be done. They printed out an estimate of what was going to be done( mind you , they admittedly barely had time to look) and said it would most definitely be with over $1000! They didn't even look into any of the other things I asked. Not major things! I took it somewhere else and guess what? It cost me $95!!!! I saved $905!!!! I will never go there again! I was loyal! read more

Came in for an inspection on our van , joe and his crew was fast ,friendly and would recommend to place to anyone doing repairs or inspections. read more

Professional & Friendly Service! Went to drop off my parent's car for a tune up on a Tuesday morning & needed it done by Thursday night, since I'll be out of state on Friday. I told Joe some of my concerns on the car. He looked into the issues, explained to me what was wrong & told me the options I had to help save on parts & got it fixed within the time-frame! I highly recommend this place. read more

I usually don't do reviews for non-food businesses--this will be my first--, but I am going to for Doctor Auto because these guys are worth the mention. I came here for an inspection and it was done efficiently fast. Also, I had needed some questions answered about buying a used car and they were knowledgeable about every aspect of the process--from the paper work that is required to transactions and to registrations. Need car assistance? Go to Doctor Auto. read more

Had my 3 cars in for inspection. Fast and friendly services. In and out. Would recommend.

Was in the Lowell area and needed an oil change. Looked up on Groupon and found them with awesome ratings and a good discount. Ended up getting an oil change, tire rotation, and tire balance all for a hundred dollars. The guy was very straight forward, and it took them about an hour and half to do the job. I would recommend it. Reason why I'm giving them 4/5 because they didn't reset my oil change percentage. It may be a small thing but it's the small details that count that keep me coming back for more. Overall I got a great price for the service and I was satisfied with it. read more

Doctor Auto is one of the best in the area. Incredible Staff.

I had a great experience here. The service is knowledgeable, friendly, and fast. I wish there were more stars to give. I would recommend this place to anyone. Great work Doctor Auto! read more

Outstanding service. Competitive pricing. Keeps all his promises. Honest and well mannered. Would recommend this establishment to anyone.

Amazing customer service! There one of the best mechanic shops around , especially if your looking for honest and reliable work . This is the shop for you , they just do it all and treat you with respect and give you the atention you need/want . Highly recommend them and I'm sure you won't get disappointed. read more

Two honest guys who own this business. I have been going to them for all my automotive issues for over 15 years with out one single issue. Every time I have gone to them with an automotive issue they have gone through great lengths to explain the pros and cons of each remedy available. I have recommended them to everyone I know and my entire family use them. I could not recommend them enough. Also if there is a long wait the glen view restaurant is in walking distance read more

Very nice capable guys. They were accommodating and professional. Would def recommend bringing your car here for all of your auto needs! They are active on fb, so it's easy to send a message and get a response very quickly. I like that I can make appointments via messaging too. read more

Joe is running a top notch shop here! Professionalism at its finest. Honest quotes, best prices in the area and most importantly, quality work! Wait times are super short and they are very attentive. They keep you well informed as to what exactly is going on and what might be an issue later on down the road. This is my go to auto repair shop hands down. read more

This shop is great I've been working with these guys for the last couple years they've taught me a lot. I recently just got my transmission replaced there. Everything went smoothly as excepted. They took me right in because I had scheduled an appointment ahead of time and was done earlier than expected. Joe and Peter know what they're doing and it shows through their business!!! read more

We've been having our cars serviced with Joe for several years now. He prices are fair and he's very honest about necessary repairs and doesn't force services on you for an extra buck. Highly recommend this business to everyone read more

You know how hard it is to just trust a mechanic? I have known Joe for years and as a single mom I always felt like he was the most honest man I've met. If you saw my car you would know I require a really good mechanic. To all the ladies who might be afraid of getting ripped off or something it's pretty much the best place to go. I have known them for years I trust them and I would refer all my friends to go to Doctor Auto. read more

Awesome service, so nice, totally trustworthy and honest. Auto work is always such a crap shoot, and often times I'm told I need things I don't. These guys don't do that at all. Plus they have a super cool system that gives you a report on your vehicle electronically. Definitely absolutely don't go anywhere else. read more

work few building over and have used them for the last few years for inspection stickers, and mostly recently for snow tire swap over and every time A+ read more

I have an old Honda I almost give up on it. Joe bring it to life. They are the best highly recommended.